Red Bus Nursery & Pre-School

Wendover House, 170 Downend Road, Bristol BS16 5EB

Red Bus Nursery & Pre-School has a purpose-designed setting focused on achieving excellent indoor and outdoor play environments, staffed by highly-qualified professionals who are passionate about the childcare and learning standards they deliver.

The aim is for a learning experience that is tailored to each child as an individual. All parents receive regular feedback and learning goals are age-specific towards babies, toddlers and pre-school.

Group: Red Bus Nursery & Pre-School

Person in charge: Sarah Line (Manager)

Local Authority / Social Services: South Gloucestershire Council

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care

Total Places for Children: 109

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1830

When Closed: Bank Holidays & 1 week between Christmas & New Year

Overview

The Review Score of 8.1 (maximum of 10) for Red Bus Nursery & Pre-School is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 15 Reviews over all time. This Average Rating is also the rating value for Red Bus Nursery & Pre-School in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.3 out of 5 from 2 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.789 for Red Bus Nursery & Pre-School is calculated as follows: ( (149 Excellents x 5) + (24 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 180 Ratings = 4.789

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.342 Points relating to the number of positive Reviews for Red Bus Nursery & Pre-School is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 21.8 positive Reviews (109 registered maximum number of service users ÷ 5). 2 Reviews ÷ 21.8 Target = 0.092

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.1 Red Bus Nursery & Pre-School has a Review Score of 8.1 (8.131)

Average Ratings

  • Excellent
    13
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Red Bus Nursery & Pre-School?

  • Extremely LIKELY
    14
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Red Bus Nursery & Pre-School

  • Mother of Child
    13
  • Father of Child
    2

Red Bus Nursery & Pre-School is a fantastic nursery. My son has been so happy in the nursery and now in kindergarten. The facilities and setting are excellent, the range of activities are brilliant, communication to parents is great. But what really makes this place are the amazing staff: kind, helpful, friendly, professional. My son adores them. Since starting at nursery he has become more confident and is thriving.

How likely would you be to recommend Red Bus Nursery & Pre-School? Extremely Likely

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Average Rating:   5 out of 5

Absolutely fantastic nursery and pre school. My little one has been there since it opened and I wouldn’t dream of sending her anywhere else. They help so much to her development and her character. Wonderful staff and extremely helpful and caring.

How likely would you be to recommend Red Bus Nursery & Pre-School? Extremely Likely

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Average Rating:   4.9 out of 5

From day one my son has absolutely loved Red Bus, Downed.

His carers are friendly, experienced and genuinely want to nurture and develop the children.

Communication and regular one to one carers are excellent, Red Bus has helped my son for school and I am truly grateful.

How likely would you be to recommend Red Bus Nursery & Pre-School? Extremely Likely

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Average Rating:   4.8 out of 5

Fantastic facilities and staff. My daughter loves going to nursery! She'll miss it when she goes to school.

How likely would you be to recommend Red Bus Nursery & Pre-School? Extremely Likely

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Average Rating:   5 out of 5

Our daughter started in pre-school in January 2017. She settled well and has a great keyworker. We are so impressed that in only 2 months she has cracked potty training, know her phonics and is writing letters. My daughter is 2 turns 3 in 25th March. We love all the space for the children and diversity of activities. Improvements would be better communication with home/parents, better registration i.e signing children in and out at the moment no consistency, closer monitoring of child cleanliness and changing their clothes if covered head to toe in mud. Also for children to have their own drawer for pictures they do.

How likely would you be to recommend Red Bus Nursery & Pre-School? Likely

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Average Rating:   4 out of 5

I'm very happy with Red Bus - my daughter has settled in so well - she's developed so much since starting. They take her to forest school and she really enjoys the water room. The staff are very welcoming and friendly and the food is amazing. I recommended this nursery to all my friends and family.

How likely would you be to recommend Red Bus Nursery & Pre-School? Extremely Likely

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Average Rating:   5 out of 5

Our Daughter has been at Red Bus Nursery since June 2015. She loves going to nursery and has made lots of friends. The staff are great with her and really seem to know and understand her. She loves the food there, they have lots of lovely things on the menu that are ideal for young children. I cannot recommend them enough! Thank you Red Bus for taking such good care of our daughter while we are at work, it is so reassuring knowing that she is in safe hands and is having lots of fun!

How likely would you be to recommend Red Bus Nursery & Pre-School? Extremely Likely

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Average Rating:   5 out of 5

Sending our little girl to nursery had been an anxious time for us as I was returning to work at the same time but the staff has been so reassuring and taken extra time with our little girl to help her settle in.
It only took her a month of half days to really settle into nursery. Having naps, eating all her meals and playing with all the toys.
Now she has been going to Red Bus for 3 months now and every morning when my husband drops off she can not wait to go in and play and smiles and waves us goodbye.
We also really love the app they have where we get updates during the day with photos and videos, and she is always happy, which makes us happy parents. We love the secure roof top garden and the water room.
We pick her up a happy baby and giggles and smiles all the way home.

The staff are amazing at what they do, always smiling and friendly. Knows each individual child very well and cares about learning and development.
Thank you Red Bus Downend!

How likely would you be to recommend Red Bus Nursery & Pre-School? Extremely Likely

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Average Rating:   5 out of 5

Red Bus Nursery Downend opened in June 2015 so everything is nice and new which is a big bonus. The nursery staff are extremely warm and welcoming, each person is very caring and I've only ever experienced throughout interactions. Our key worker looks after our little one in with how we do things at home (you fill in a form on their 'settling in' sessions) and is always open to hearing how we're during each morning and ready with an update when we ask each evening.
I've only marked the staff as good as the admin support can sometimes be a little brusque, although that could just be a difference in communication styles. Overall, I think that Red Bus Downend is a wonderful nursery and I feel extremely happy with their care of our little one.

How likely would you be to recommend Red Bus Nursery & Pre-School? Extremely Likely

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Average Rating:   3.9 out of 5

There is nothing I can complain about. The setting is beautiful, the staff are fantastic. Red Bus has a very welcoming environment and perfect structure to help children settle in. The activities are fun and makes learning fun. My daughter loves it at Red Bus from day one, although it take her a few days to settle in. She enjoys going and has made lots of friends. She has become more confident.

How likely would you be to recommend Red Bus Nursery & Pre-School? Extremely Likely

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Average Rating:   4.8 out of 5

I'm so happy that Red Bus operates in our area. I feel that my son is both well cared for and nurtured by both the knowledgeable and friendly staff, and the well designed environment. They have plenty of outside space (where even the babies are taken out at least twice per day). Chickens, fruit trees, a mud kitchen all outdoors. Indoors there is a wet room! I feel that this is the best nursery I could've hoped for, and he gets things he doesn't have access to at home. A fantastic place.

How likely would you be to recommend Red Bus Nursery & Pre-School? Extremely Likely

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Average Rating:   4.9 out of 5

Lovely building and grounds. The staff are all so kind, friendly and welcoming and my daughter loves it (particularly the chickens!) I love the updates we get from the parent zone app. This was particularly helpful in the first few weeks when my daughter, and myself, were getting used to being apart and the staff were so good at letting me know early on in the day that she had settled well and was enjoying herself. They have been very supportive with potty training too. When I have any queries and have to contact the office they are always prompt in responding and incredibly helpful. I cannot fault this nursery. It's excellent!

How likely would you be to recommend Red Bus Nursery & Pre-School? Extremely Likely

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Average Rating:   5 out of 5

Our daughter has been at Red Bus since June 2015. She has loved every minute, the staff are friendly and welcoming, there is so much for her to do. The rooms have lots of fantastic equipment and the building itself is absolutely stunning. The garden is huge and our daughter loves going out to see the chickens! Not a bad word to say, would recommend to anyone.

How likely would you be to recommend Red Bus Nursery & Pre-School? Extremely Likely

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Average Rating:   5 out of 5

I feel that Red Bus Downend is a great nursery. I'm really happy I've sent my daughter there. The staff are friendly and caring. The parent zone is great and the facilities are awesome.

How likely would you be to recommend Red Bus Nursery & Pre-School? Extremely Likely

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Average Rating:   4.8 out of 5

My daughter has attended the nursery Since July 15. Before starting at Red Bus she clung to me all the time (I couldn't even leave the room to make a cup of tea). Since starting at Red Bus, has changed into a confident toddler. She loves her key worker and when I drop her off, she doesn't even look back to say goodbye. I was worried that as it's quite a big nursery my daughter would be just a number, but the staff know her really well. She sleeps and eats better than she does at home! The facilities are lovely, including the activity room, water room, nursery roof garden and the Coracle she naps in. The parent portal is great, as I am updated with her activities (eating, sleeping, nappy changing) and photos of her throughout the day. We are very happy with Red Bus and highly recommend it.

How likely would you be to recommend Red Bus Nursery & Pre-School? Extremely Likely

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Average Rating:   4.8 out of 5

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