Gwent Terrace, Mount Pleasant, Porth CF39 0DF
Home From Home Children’s Day Nursery puts children at the centre of everything, from providing personal care routines to offering stimulating age-appropriate resources and activities.
The layout of the nursery is designed to provide dedicated areas that meet the care and developmental needs of children who attend the nursery, from babies aged three months to children aged five years.
At Home From Home Children's Day Nursery parents can be confident their child will be completely safe, with plenty of opportunities to learn and have fun.
Owner: Camille Thomas
Person in charge: Kellyanne Harris (Owner/Manager)
Local Authority / Social Services: Rhondda Cynon Taff County Borough Council
Number of Staff: 23
Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care
Total Places for Children: 68
Age Range: from 0 years 2 months to 5 years 0 months
Opening Days: Mon-Fri
Opening Hours: 0730-1800
When Closed: Bank Holidays & Christmas
Fees Guide: Half day £25.00, Full day £42.00, Full week £200.00
Languages Spoken (other than English): Welsh
The Review Score of 9.8 (maximum of 10) for Home From Home Children's Day Nursery Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 21 Reviews over all time. This Average Rating is also the rating value for Home From Home Children's Day Nursery Ltd in Google's Search Results - more info
b) The score for the number of positive Reviews is 4.9 out of 5 from 12 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.956 for Home From Home Children's Day Nursery Ltd is calculated as follows: ( (241 Excellents x 5) + (11 Goods x 4) ) ÷ 252 Ratings = 4.956
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 4.882 Points relating to the number of positive Reviews for Home From Home Children's Day Nursery Ltd is based on 12 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 13.6 positive Reviews (68 registered maximum number of service users ÷ 5). 12 Reviews ÷ 13.6 Target = 0.882
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Home From Home Children's Day Nursery Ltd has a Review Score of 9.8 (9.838)
Review submitted from a Website Submission by Matthew J (Father of Child) on Tuesday 3 April 2018. Relates to April 2018.
My daughter has attended this nursery for almost a year and I'm extremely happy and confident with how kind and caring the staff are to her. She has additional needs but has come on so much from being at this nursery. The owner is extremely helpful and is always going the extra mile to support my daughter and myself that we are forever grateful. The staff show so much attention, love and affection to every child and my daughter is always happy there! Highly recommended.
How likely would you be to recommend Home From Home Children's Day Nursery Ltd? Extremely Likely
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Review submitted from a Website Submission by Kirsty G (Mother of Child) on Thursday 15 February 2018. Relates to February 2018.
An absolute wonderful nursery. My daughter has been here for 9 months and has additional needs. All the staff throughout have been caring, kind and helpful to my daughter and me. They have supported us daily and have been extremely wonderful. They treat the children with so much love and kindness it's incredible. By far the best nursery I have ever known! Would definitely recommend it.
How likely would you be to recommend Home From Home Children's Day Nursery Ltd? Extremely Likely
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Review submitted from a Postal Card by Kirsty S (Mother of Child) on Friday 9 February 2018. Relates to January 2018.
A fantastic nursery which my son loves going to. He loves the variety of activities and resources on offer. The staff are great and build trusting relationships with the children and their parents. I would highly recommend anyone looking for a nursery to send them to Home From Home. It is fab.
How likely would you be to recommend Home From Home Children's Day Nursery Ltd? Extremely Likely
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Review submitted from a Postal Card by Nathalie P (Mother of Child) on Friday 9 February 2018. Relates to January 2018.
I would recommend this nursery to anyone. All the girls are lovely and approachable at all times. My little girl comes 1 day a week and loves it here. Always plenty of activities going on and learning opportunities.
How likely would you be to recommend Home From Home Children's Day Nursery Ltd? Extremely Likely
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Camille Thomas, Director at Home From Home Children's Day Nursery Ltd responded to this review on 09 Feb 2018:
Thank you so much for your lovely comments. We are delighted that you are pleased with our service and that your little girl enjoys coming to us.
Review submitted from a Postal Card by Kelly H (Mother of Child) on Friday 9 February 2018. Relates to January 2018.
Outstanding service provided by Home From Home. Staff are excellent, caring, approachable and education they provide to each child is excellent.
How likely would you be to recommend Home From Home Children's Day Nursery Ltd? Extremely Likely
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Review submitted from a Postal Card by R P (Great-grandmother of Child) on Friday 9 February 2018. Relates to December 2017.
Have found the nursery to be excellent for our 2-year-old. The staff are friendly and caring granddaughter loves it here.
How likely would you be to recommend Home From Home Children's Day Nursery Ltd? Extremely Likely
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Review submitted from a Postal Card by R G (Mother of Child) on Monday 5 February 2018. Relates to January 2018.
I feel confident in leaving my child in the capable, professional and caring hands of the staff at the nursery. I am very pleased and content that I can contact staff at any time to see how my son is, without feeling I am being a nuisance to the staff. My son loves learning and I teach my son a lot at home and I am content knowing the nursery staff are also encouraging my son to learn too. As a mother, it is so important to know my precious son is being looked after so well whilst I'm in work.
How likely would you be to recommend Home From Home Children's Day Nursery Ltd? Extremely Likely
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Review submitted from a Postal Card by Clare A (Mother of Child) on Monday 5 February 2018. Relates to January 2018.
My overall experience with Home From Home is excellent.
How likely would you be to recommend Home From Home Children's Day Nursery Ltd? Extremely Likely
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Review submitted from a Postal Card by Natalia R (Mother of Child) on Monday 5 February 2018. Relates to January 2018.
Lovely staff, very friendly. Lots of good learning. Overall, very pleased with service.
How likely would you be to recommend Home From Home Children's Day Nursery Ltd? Extremely Likely
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Review submitted from a Postal Card by Rachel T (Mother of Child) on Monday 5 February 2018. Relates to January 2018.
Great nursery, friendly staff my son loves going to nursery. The nursery is always happy to help with any particular requests.
How likely would you be to recommend Home From Home Children's Day Nursery Ltd? Extremely Likely
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Camille Thomas, Director at Home From Home Children's Day Nursery Ltd responded to this review on 05 Feb 2018:
Thank you, I am very pleased that you and your little boy are happy with us.
Review submitted from a Postal Card by Cathryn D (Mother of Child) on Monday 5 February 2018. Relates to January 2018.
Very happy. All the staff have very warm, caring relationships with the children. Communication between the staff and parents is wonderful, especially the daily diary and learning journey books. Finally, we find it good value for money, as all meals, nappies, creams etc are included in the cost of a full day.
How likely would you be to recommend Home From Home Children's Day Nursery Ltd? Extremely Likely
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Review submitted from a Postal Card by Danielle M (Mother of Child) on Monday 5 February 2018. Relates to January 2018.
My child attends nursery four days a week. He loves attending and gets excited when he sees the other children and staff. Since starting at Home From Home, my son's development has improved greatly and especially his communication skills. I am happy that all staff members ensure all of my son's needs are met and he is made to feel safe and secure.
Each room is helpful towards the stage of his development and prepares him for his next stage of life. I would highly recommend Home From Home to any parent.
How likely would you be to recommend Home From Home Children's Day Nursery Ltd? Extremely Likely
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Review submitted from a Postal Card by Sophie W (Mother of Child) on Thursday 23 February 2017. Relates to January 2017.
Home from Home is the best nursery I have experienced so far, from the owner to the management and all the way to the educators that cover, they all, without a doubt, give the best care to my daughter. They all have her very best interests at heart. She loves going to nursery. She has so much fun with all the creative activities. I cannot thank Home from Home enough, what a wonderful place!
How likely would you be to recommend Home From Home Children's Day Nursery Ltd? Extremely Likely
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Camille Thomas, Owner at Home From Home Children's Day Nursery Ltd responded to this review on 23 Feb 2017:
Thank you so much for your review, we are delighted you feel this way and really appreciate your comments.
Review submitted from a Postal Card by Rhiannon S (Mother of Child) on Tuesday 21 February 2017. Relates to February 2017.
My experience of the nursery is excellent. I am really happy with the progress my daughter has come on since being here.
The staff are fab and nothing is too much for them if I need to ask questions etc.
How likely would you be to recommend Home From Home Children's Day Nursery Ltd? Extremely Likely
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Review submitted from a Postal Card by Jenna B (Mother of Child) on Tuesday 21 February 2017. Relates to January 2017.
Brilliant Place!!
How likely would you be to recommend Home From Home Children's Day Nursery Ltd? Extremely Likely
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Review submitted from a Postal Card by Chelsea D (Mother of Child) on Tuesday 21 February 2017. Relates to February 2017.
My daughter attends the nursery one full day every week. From the time she arrives at the nursery her face is full of smiles, especially once she's greeted by the staff. The nursery always feels very welcoming and the staff ar always on hand to deal with any issues. As a parent, I feel the nursery is very equipt and have age appropriate areas and toys. I would definitely recommend this nursery to friends and family.
How likely would you be to recommend Home From Home Children's Day Nursery Ltd? Extremely Likely
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Review submitted from a Postal Card by Gemma C (Mother of Child) on Tuesday 21 February 2017. Relates to February 2017.
My daughter attends Home from Home Children's Day Nursery five days a week for the past year. Since attending the nursery I feel it has helped her develop and become independent. My daughter has an amazing bond with all staff members and Is excited to attend in the mornings. All the staff are lovely and approachable. The nursery is always clean and welcoming. I feel very comfortable leaving my child at the nursery and would recommend the nursery to family and friends.
How likely would you be to recommend Home From Home Children's Day Nursery Ltd? Extremely Likely
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Camille Thomas, Owner at Home From Home Children's Day Nursery Ltd responded to this review on 21 Feb 2017:
Thank you, I am really pleased you feel your daughter is enjoying herself and that you are at ease leaving her in our care. Thank you for your kind words.
Review submitted from a Website Submission by Rosa (Grandmother of Child) on Tuesday 7 February 2017. Relates to February 2017.
My grandson attends Home From Home Children's Day Nursery and has a wonderful time there. The staff and management are very caring, supportive and genuine. They have lovely activities in a clean and engaging environment which encourage his development, while still making sure he has a fun filled time.
How likely would you be to recommend Home From Home Children's Day Nursery Ltd? Extremely Likely
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Camille Thomas, Director at Home From Home Children's Day Nursery Ltd responded to this review on 08 Feb 2017:
Thank you, your kind comments are both appreciated and encouraging.
Review submitted from a Website Submission by Kimberley E (Mother of Child) on Tuesday 18 October 2016. Relates to October 2016.
Cannot fully put into words how highly I rate this nursery. Having looked at other childcare providers in my area I was sure I would never feel comfortable leaving my daughter in a stranger's care. Home from home not only dispelled this concern but have gained my complete trust when it comes to my daughter's care. A lovely, educational, fun environment for my daughter to play and learn in. Friendly, caring, professional and efficient staff who have gone out of their way to make my daughter feel welcomed and happy. Worth every penny knowing my daughter is happy, safe and well cared for in this fantastic nursery.
How likely would you be to recommend Home From Home Children's Day Nursery Ltd? Extremely Likely
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Camille Thomas, Owner at Home From Home Children's Day Nursery Ltd responded to this review on 18 Oct 2016:
Thank you so much for your lovely review. I am delighted that you feel comfortable in allowing us to care for your daughter.
Review submitted from a Website Submission by Claire (Mother of Child) on Thursday 24 March 2016. Relates to March 2016.
My son has attended for 18 months and still enjoys it as much as the first day. They have helped him grow in every way possible. He has so much fun, loves to get messy, yet comes home spotlessly clean. All staff are so professional and efficient. I really do feel that they actually care about my son and are not just doing their job. He is very fond of them all. Facilities, play areas and activities are brilliant. All age appropriate and very creative, have seen so many different themes over 18 months its unbelievable. Daily walks with plenty of fresh air is a favourite of mine and he loves the garden activities. Staff numbers are always in excess of the requirements which allow my son to have love and not just care. Really would highly recommend.
How likely would you be to recommend Home From Home Children's Day Nursery Ltd? Extremely Likely
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Camille Thomas, Owner at Home From Home Children's Day Nursery Ltd responded to this review on 29 Mar 2016:
I am delighted that you are pleased our nursery and with the care your son receives, we are very lucky to have him at our nursery. Thank you so much for your very kind and encouraging comments, they really do mean a great deal and are much appreciated.
Review submitted from a Website Submission by Donna H (Mother of Child) on Wednesday 8 July 2015. Relates to July 2015.
I can't praise this nursery enough. As any parent I was nervous about leaving my 2 year old, but the staff made me feel at ease. I love how secure the nursery is. The staff are so welcoming and friendly. My child has come along so much in the time he has been in the nursery. He is always happy coming from there, telling me about all the fun things he has done in the day.
How likely would you be to recommend Home From Home Children's Day Nursery Ltd? Extremely Likely
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March 2018
Recipient: Home From Home Children's Day Nursery Ltd
Date: Thursday 01 Mar 2018
Recipient: Home From Home Children's Day Nursery Ltd
Date: Wednesday 01 Mar 2017
July 2016
Recipient: Home From Home Children's Day Nursery Ltd
Date: Friday 01 Jul 2016
Recipient: Home From Home Children's Day Nursery Ltd
Date: Friday 01 Jul 2016
March 2016
Recipient: Home From Home Children's Day Nursery Ltd
Date: Tuesday 01 Mar 2016
February 2015
Recipient: Home From Home Children's Day Nursery Ltd
Date: Sunday 01 Feb 2015
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