Abigail's Day Nursery

Avenue House, 1 King Edward Avenue, Caerphilly CF83 1HE
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9.9 37 Reviews
  • Abigail's Day Nursery, Caerphilly
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Owner

  • Abigail Harris
  • Privately Owned

Person in Charge

  • Natalie Williams (Manager)

Number of Childcare Staff

  • 24

Total Places for Children

  • 65

Age Range

  • from 0 years 1 months
  • to 5 years 0 months

Opening Times

  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00

When Closed

  • Bank Holidays
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Abigail's Day Nursery Reviews (37)

9.9

Abigail's Day Nursery has a Review Score of 9.9 (9.916) out of 10, based on 17 reviews in the last 2 years.
Over all time Abigail's Day Nursery has 37 reviews.

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Review from Flory C (Mother of Child) published on 9 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I don’t have enough words to recommend Abigail's Day Nursery. I used this nursery for the first time in 2015 and they’ve been so amazing, helping me and the baby settle in the new environments and keeping me updated with my child’s progress. I’ve returned to this nursery in 2022 with my boy and helped
him settle (he is a Covid baby), he was very shy and wasn’t happy to be surrounded by new people, but the staff gave time and love to help him. He is a new child. Thank you very much!
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Review from Ruth G (Mother of Child) published on 9 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very happy to recommend Abigail's Day Nursery. My daughter has been going since she turned 1 and the staff are outstanding, we have been so impressed with how the staff are so personable and really get to know the child. Communication with parents is very good and the activities covered are both educational
and fun, you feel like your child is having a good all rounded experience with plenty of fun and creative activities. Food is nutritious and staff go out of their way to ensure your child gets the support they need and all their needs met in a person centred way. Brilliant location too.
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Review from Beth H (Mother of Child) published on 9 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
When I was looking for a nursery for my first child, Abigail's was the only nursery that I visited where I instantly felt comfortable and knew I’d be happy for him to attend. All the children looked happy and the nursery was spotless. The staff were all really friendly and I liked that they do so many
activities with the children. Second son now attends and is always happy to go. The staff are amazing and he often talks about them at home. 10000% recommend!
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Review from Vikki G (Mother of Child) published on 9 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I highly recommend Abigail's to any parent looking for childcare. The staff are amazing and all have a great rapport with all children in the setting, the environment is very child friendly, effective and stimulating and the children are always provided with fantastic learning experiences and opportunities,
also not forgetting catering staff! My son is a real 'foodie' and can't wait to see what exciting, healthy meal the chef is cooking each day!
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Review from Bethan M (Mother of Child) published on 9 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Can't speak highly of Abigail's. My daughter is currently in the baby room. She settled well after a few months. The staff have been great at listening to us and I feel like a team with the staff in helping her grow and learn. They keep you well informed through the app. They do lovely activities with
the children. I can't wait to see her grow through the rooms.
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Review from Chloe J (Mother of Child) published on 9 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing nursery definitely worth the price you pay for it. The girls and managers go above and beyond and make you feel really comfortable. If I have any issues you can contact them via the app or in person. They take the kids out and do all sorts of fun activities, having the ice cream man round. Or
even the local police to visit the children too.
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Review from Katherine T (Mother of Child) published on 9 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been going here just under a year. She loves it, always gets to do fun activities. I always get an update on her day when I pick her up, and the staff are always really friendly. They use an app to update you through your the day on food, naps and toileting, and you get updates on the
activities they are doing and some pictures.
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Review from Sara M (Mother of Child) published on 10 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't recommend Abigail's Day Nursery enough! My two eldest boys attended Abigail's Day Nursery three days a week from the age of one, until they started nursery school and for a short while we also used their wrap around service which was fantastic. My youngest who is eighteen months is currently
there and has been since he turned one, I had no doubt in my mind that he would also go to Abigail's Day Nursery once I returned to work. The staff are fantastic, so friendly and caring. I feel so happy leaving my little one with them as I know he is well looked after and are very happy that he is having lots of fun. The facilities are great, such a lovely building with lots of space both indoor and out, it is a great location too. The food is all homemade and very nutritious. My youngest has food allergies with egg, gluten and wheat and nothing has been too much trouble for them in terms of his dietary requirements. The management and cook were more than happy to ensure he has a varied diet while ensuring they met his needs.
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Review from Hannah G (Mother of Child) published on 3 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Abigail's Day Nursery has been absolutely outstanding with looking after my child in this pandemic. I have felt that I have been able to leave my child safely at the nursery through these tough times. My little one always comes home with a smile and says how he has had such a lovely day there. I would
100% recommend this nursery to anyone I know and the staff are all amazing.
Reply from Natalie Williams, Manager at Abigail's Day Nursery
Thank you for your review. We are so pleased you have been happy with our service. Your words are much appreciated. Kind regards, Natalie.
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Review from Louise P (Mother of Child) published on 3 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been attending Abigail’s since she was 10 months old and absolutely loves her time there. Staff are fantastic and show so much care and attention to each and every child. The range of activities my daughter undertakes daily are superb. My daughter has recently joined the Owls group (preschool)
and is relishing each and every day. The Owls group is also great preparation for when school begins. I am extremely happy that I chose Abigail’s for my daughters early years' childcare. I certainly feel I have given her the best start. The nursery offers outstanding communication to parents and nothing is ever too much. The recent addition of the app has been amazing as I can check on my daughter and get insights into her day whilst I am working. The care and dedication shown at Abigail’s is second to none and we will all be extremely sad when the time comes for my daughter to attend full-time school.
Reply from Natalie Williams, Manager at Abigail's Day Nursery
Thank you for your review. We are so pleased you have been happy with our service. Your words are much appreciated. Kind regards, Natalie.
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Review from Lauren C (Mother of Child) published on 3 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I first used Abigail's Day Nursery for my son when it first opened in 2013. He absolutely loved it there and stayed until he was of school age in 2017. When I had my daughter in 2019, there was no question as to where she would be going to nursery. She has been there since December 2019 and enjoys every
minute! The staff are all lovely! They’re so kind! My daughter absolutely loves it there and I do not worry about her while she’s there as the staff are just so amazing with her! I can’t recommend Abigail's Day Nursery enough! Thank you ladies for everything!
Reply from Natalie Williams, Manager at Abigail's Day Nursery
Thank you for your review. We are so pleased you have been happy with our service. Your words are much appreciated. Kind regards, Natalie.
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Review from Kayleigh P (Mother of Child) published on 3 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter currently attends and loves her days at the nursery, she's always busy doing a wide range of activities and bringing home lots of crafts. It's a fab nursery with lots of space and a lovely garden. The staff are amazing and so caring.
Reply from Natalie Williams, Manager at Abigail's Day Nursery
Thank you for your review. We are so pleased you have been happy with our service. Your words are much appreciated. Kind regards, Natalie.
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Review from Jodie (Mother of Child) published on 3 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great nursery and would highly recommend it to anyone. The staff are very helpful and friendly providing us with great updates and pictures on our child's day. All 3 of my girls have attended Abigail's and all have loved their time here. They built up great relationships with the staff never moaned
about going and miss them when they leave.
Reply from Natalie Williams, Manager at Abigail's Day Nursery
Thank you for your review. We are so pleased you have been happy with our service for all your children! Your words are much appreciated. Kind regards, Natalie.
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Review from Leanne B (Mother of Child) published on 3 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Abigail's is fantastic, my son has been going since he was 8 months old now nearly 5, my daughter also goes there now as well. The staff are fantastic, friendly, helpful and really care about the children. They are always happy to help the range of activities on offer for all age groups is brilliant.
I couldn’t recommend them any higher.
Reply from Natalie Williams, Manager at Abigail's Day Nursery
Thank you for your review. We are so pleased you have been happy with our service. Your words are much appreciated. Kind regards, Natalie.
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Review from Cerian J (Mother of Child) published on 26 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I’ve had two children in Abigail's over the past 4 years and have constantly been impressed with the level of care they give to the children. After viewing a few nurseries in the local area I knew immediately when viewing Abigail's this was where I wanted my child to attend. Would highly recommend it
to anyone looking for a nursery.
Reply from Natalie Williams, Manager at Abigail's Day Nursery
Thank you for your feedback. We really do appreciate it. I will make sure we pass on your comments to all the staff. Kind regards.
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Review from Rachel J (Mother of Child) published on 26 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The nursery offers a range of activities and foods at mealtimes. The price is competitive and affordable in my opinion. They now have an app which is great to see my daughter's day to day life at nursery. The staff are always welcoming and helpful.
Reply from Natalie Williams, Manager at Abigail's Day Nursery
Thank you for your review. We are so pleased you are happy with our service. Great to hear the app is working well! Kind regards, Natalie.
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Review from Amy T (Mother of Child) published on 26 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a brilliant nursery. I looked at a few in the area before selecting Abigail's for a number of reasons. The location is so convenient, an open car park at the front. The building is so colourful inside, clean and warm and so many rooms for different age groups and activities. They were cooking
lunch while I was there; everything from scratch. The staff were so warm and welcoming and the children were having an absolute blast. I signed my son up there and then. It’s been 7 months since and it’s only improved! The feedback we have throughout the day is now communicated through an app, we get pictures and videos of our son during the day which is so comforting. The meals are always varied and provide a good balance. Even during this pandemic, this nursery and its staff have gone above and beyond to keep things going, with updated risk assessments sent out to parents throughout. I can’t recommend it enough, just great value for money and I know my boy is safe and happy!
Reply from Natalie Williams, Manager at Abigail's Day Nursery
Thank you so much for your feedback. I will make sure we pass your wonderful comments onto the staff, including our cook! Kind regards, Natalie.
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Current Review Score: 9.9 (9.916)

Overview of Review Score

The Review Score of 9.9 (9.916) out of 10 for Abigail's Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.916 for Abigail's Day Nursery is calculated as follows: ( (186 Excellents x 5) + (15 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 202 Ratings = 4.916
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Abigail's Day Nursery is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 number of registered child places is 13, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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