Kindercare - Heworth Green (Part of the Treetops Family)

26 Heworth Green, Heworth, York YO31 7TA

Kindercare - Heworth Green (Part of the Treetops Family), York, North Yorkshire
Kindercare - Heworth Green (Part of the Treetops Family), York, North Yorkshire
Kindercare - Heworth Green (Part of the Treetops Family), York, North Yorkshire

Kindercare (Heworth Green) is an extensively refurbished facility which this provider has looked to enhance to make the most of its capabilities for fun and stimulating learning.

There are to activity playrooms, a messy area and a quiet room, as well as secure outdoor play which includes soft surfaces, lawned areas, sand and water play.

The focus is on making sure each child develops happy and confidently, with parents having numerous opportunities to discuss developments.

Group: Kindercare Day Nurseries (Part of the Treetops Family)

Person in charge: Caroline Woolley (Nursery Manager)

Local Authority / Social Services: York City Council

Number of Staff: 11

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care

Total Places for Children: 45

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0800-1800

When Closed: Bank Holidays

Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.6 Kindercare - Heworth Green (Part of the Treetops Family) has a Review Score of 9.6 (9.642)

The Review Score of 9.6 (maximum of 10) for Kindercare - Heworth Green (Part of the Treetops Family) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 10 Reviews over all time. This Average Rating is also the rating value for Kindercare - Heworth Green (Part of the Treetops Family) in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 9 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.642 for Kindercare - Heworth Green (Part of the Treetops Family) is calculated as follows: ( (88 Excellents x 5) + (22 Goods x 4) + (9 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 120 Ratings = 4.642

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 5 Points relating to the number of positive Reviews for Kindercare - Heworth Green (Part of the Treetops Family) is based on 9 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 9 positive Reviews (45 registered maximum number of service users ÷ 5). 9 Reviews ÷ 9 Target = 1.000

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    9
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Kindercare - Heworth Green (Part of the Treetops Family)?

  • Extremely LIKELY
    8
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Kindercare - Heworth Green (Part of the Treetops Family)

  • Mother of Child
    8
  • Father of Child
    2

My son really enjoys coming into the nursery, although he does need some encouragement that staff are brilliant with him and he will go and have cuddles with them! He has made some lovely friendships at the nursery. We get given a daily slip after every session, which tells me how my son has done during the day, as well as the girls telling me, so my partner can see how he has got on during the day with his food and sleeping. I love seeing my sons development book, which I can go and have a look at whenever I want, which I think is lovely.

How likely would you be to recommend Kindercare - Heworth Green (Part of the Treetops Family)? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Satisfactory

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Wonderful nursery. My son's "home away from home". A very loving environment that caters to my child's allergies. Since attending this nursery, my son has come home full of the new things he is learning and full of confidence. All the employees are friendly and never too busy to chat with a parent.

How likely would you be to recommend Kindercare - Heworth Green (Part of the Treetops Family)? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Satisfactory

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

He loves all the nursery workers and although he is a handful, they never seem to mind. He enjoys going to the nursery.

How likely would you be to recommend Kindercare - Heworth Green (Part of the Treetops Family)? Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My daughter settled in very quickly to nursery aged 7 months and now aged 15 months she claps when we pull into the car park as she's so excited to get in there! The staff are all very cheerful and lovely, and I've never had any doubt that my daughter is well looked after and entertained all day.

How likely would you be to recommend Kindercare - Heworth Green (Part of the Treetops Family)? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Excellent

All staff have made us very welcome and have very much helped my daughter with various stages of development.
She loves attending and we have no worries whilst she is there as I know she is safe and enjoying herself.
Her key worker has built a great professional relationship with us all;, and my daughter is always happy to see her. Management has also been very supportive and approachable.

How likely would you be to recommend Kindercare - Heworth Green (Part of the Treetops Family)? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Satisfactory

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My son has been with the nursery for over a year now. We are pleased to see that the standard of care given to him has been of a high level and this service has been maintained throughout his attention. The staff are both caring and understanding which has resulted in him having an enjoyable experience from the outset. The only improvement I can think of would be the car parking as it can get quite congested and the immediate access to the front door where the steps can be a bit of a problem with buggies/pushchairs.

How likely would you be to recommend Kindercare - Heworth Green (Part of the Treetops Family)? Likely

Average Rating: 

 3.5 out of 5

Overall Standard: Good

Facilities / Outside Space: Poor

Learning: Good

Resources / Equipment / ICT: Satisfactory

Care: Excellent

Activities: Satisfactory

Staff: Good

Food / Nutrition: Satisfactory

Management: Good

Cleanliness: Good

Safeguarding: Satisfactory

Value for Money: Satisfactory

I have been most impressed with the care provided by the nursery since my daughter started in June 2016. My daughter has a medical condition and was diagnosed shortly after first starting. The nursery staff did their absolute best to reassure me and to act accordingly in respect of my daughter's health care. (undertaking risk assessments etc) I do feel like they go the extra mile to ensure both parent (s) and child are happy. My daughter loves the nursery both the staff and facilities and has a great time. I came to this nursery after a personal recommendation and I am not disappointed.

How likely would you be to recommend Kindercare - Heworth Green (Part of the Treetops Family)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I am delighted with the care which is provided to my son. He has a great relationship with his key worker and is happy with all members of staff. The nursery are just brilliant with the range of activities they do with the children and my son is developing at a great pace, thanks to their care. Couldn't be happier or recommend highly enough!

How likely would you be to recommend Kindercare - Heworth Green (Part of the Treetops Family)? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I had a great experience with this nursery. My son, who came from India, has had difficulty in understanding English, but the nursery staff have helped him a lot and he has progressed a lot this year. We appreciate all the effort put in by the site in the development of my son, it's absolutely great. The girls helped us a lot and have made my son what he is today. We are grateful to them. Thank you.

How likely would you be to recommend Kindercare - Heworth Green (Part of the Treetops Family)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My child has loved his time at Kindercare. He starts school in September and he is more than ready for it thanks to Kindercare. He is looking forward to school but he knows he is going to miss nursery.

How likely would you be to recommend Kindercare - Heworth Green (Part of the Treetops Family)? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Satisfactory

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

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