Oak Tree Nursery

Marlborough Road, Ilfracombe EX34 8JL

Oak Tree Nursery is a Pre-school Learning Alliance childcare service located in Ilfracombe and offers 42 Ofsted-registered places.

High-quality care and learning opportunities for children aged from birth to five years are provided by a friendly and well-qualified team who follow the Early Years Foundation Stage (EYFS).

Staff focus on learning through play and actively encourage parents to become involved in the life of the nursery.

The nursery is open from 8am-6pm, Monday to Friday, 51 weeks of the year, excluding bank holidays and three staff training days.

Group: Pre-school Learning Alliance

Person in charge: Stella Freebody (Manager)

Local Authority / Social Services: Devon County Council

Number of Staff: 11

Service Offered: Day Nursery (Voluntary / Not for Profit Owned), Open all year, Full Day Care, Sessional Day Care

Registered Charity Number: 1096526

Total Places for Children: 42

Age Range: from 0 years 0 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0800-1800

When Closed: Bank Holidays & 1 week at Christmas

Overview

The Review Score of 9.9 (maximum of 10) for Oak Tree Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 52 Reviews over all time. This Average Rating is also the rating value for Oak Tree Nursery in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 52 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.919 for Oak Tree Nursery is calculated as follows: ( (572 Excellents x 5) + (40 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 617 Ratings = 4.919

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Oak Tree Nursery is based on 52 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8.4 positive Reviews (42 registered maximum number of service users ÷ 5). 52 Reviews ÷ 8.4 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.9 Oak Tree Nursery has a Review Score of 9.9 (9.919)

Average Ratings

  • Excellent
    51
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Oak Tree Nursery?

  • Extremely LIKELY
    50
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Oak Tree Nursery

  • Mother of Child
    35
  • Father of Child
    13
  • Grandmother of Child
    3
  • Aunt of Child
    1

We have used this wonderful nursery for all of our 3 children over a period of 8 years. I'm a very nervous mummy when it comes to leaving my children with anyone but family but I can honestly say that this nursery put my mind at ease very quickly. As every time I picked up my children whether it be early or on time, they always met me with beaming smiles and lovely stories of what they had been up to that day. I could also phone at any time for reassurance that they had settled in that day and if we had any special needs or requirements for our little ones they were met without any issues or it being a problem. The staff are extremely welcoming, helpful and just lovely! I feel that they treat my children as they would want there own children to be treated as many of the staff are mums themselves. I can't thank them enough for all their hard work and attention they have given to us over the years.

How likely would you be to recommend Oak Tree Nursery? Extremely Likely

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Average Rating:   5 out of 5

Both my children attend this nursery and we find it excellent. Me and my partner are amazed at how attentive and caring the staff are! Our 4 year old is currently showing an interest in reading and writing; after voicing this to the staff they have gone above and beyond to ensure that he is stimulated. Staff have been in contact with the local infants school to develop a plan to ensure that he can be taught within the nursery whilst meeting current curriculum guidlines. All progress and development is documented in childrens' books that can be accessed at anytime by parents - it is always presented fantastically using pictures and quotes.
The food is to a high standard and we love that our children are given meals that we normally wouldn't give at home. Oak Tree is an excellent nursery for our children! Our children and us always feel extremely welcome as the atmosphere feels very relaxed, warm and friendly. We wouldn't want them to be anywhere else!
Thank you Oak Tree!!

How likely would you be to recommend Oak Tree Nursery? Extremely Likely

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Average Rating:   5 out of 5

I love the atmosphere and open plan environment of Oak Tree Nursery. The free flow space, yet structured time of topic time - games - reading - singing. The outside time and space covers plenty of important things, activity, fun, social and exploration.
Wonderful safe place. Thanks, guys.

How likely would you be to recommend Oak Tree Nursery? Extremely Likely

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Average Rating:   5 out of 5

I have recently sent my boys to Oak Tree Nursery and could not be happier with my choice and same goes for them. Having tried one previous nursery with them both and another when my first son was young I have experience for comparison. The staff and nursery set up are amazing. I know that both my sons and myself are in the best of hands and they will literally go out of their way to ensure that all our needs are met. When it comes to settling there are no limits as to the options available. Settling has been done based on my sons individual needs not based on a standard routine/pattern which both my previous nurseries followed. I would highly recommend Oak Tree Nursery to anyone looking for childcare.

How likely would you be to recommend Oak Tree Nursery? Extremely Likely

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Average Rating:   5 out of 5

My child eagerly awaits her days at Oak Tree Nursery. She always has positive things to say about the staff and the other children and over the last 2 years, I've really seen her grow. Lovely group of girls who run the nursery.

How likely would you be to recommend Oak Tree Nursery? Extremely Likely

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Average Rating:   5 out of 5

My son absolutely loves going to nursery here. Even if he’s having a bad morning the wonderful staff are always welcoming and within a few minutes, he is off to play with his friends with a big smile on his face. Every day when he comes home we talk about what he has done during the day and it’s always done with a smile and a giggle. Lots of different activities and things get done and story time is a huge favourite. It will be sad to see him move up to junior school as he completely loves the nursery and the team, that makes it such a great place to go every day, not only for the children but for the adults too. Any questions or doubts and any member of staff is happy to give you any information you need to know.

How likely would you be to recommend Oak Tree Nursery? Extremely Likely

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Average Rating:   5 out of 5

After looking at many other childcare providers in the area we instantly felt at home with Oak Tree making us welcome from the start, including the boy in activities, straight away and making the transition easier for my four year old especially since he had come from a different preschool, making me feel settled with letting my one yr old go. Mostly the boys love it already and go in like a dream. We look forward to seeing how they grow in the Oak Tree community.

How likely would you be to recommend Oak Tree Nursery? Extremely Likely

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Average Rating:   5 out of 5

Friendly and helpfull staff at all times, excellent feedback from my daughter's daily activities, she is always eager to go to nursery in the mornings and when picked up doesn’t want to leave.
I have recently picked up a huge pack of artwork my daughter has done and was surprised how much there was.
This provides me with reassurance of the safe, secure and educational environment of this nursery.
Only slight negative improvement required is the access control on arrival due to doorbell and intercom reliability.

How likely would you be to recommend Oak Tree Nursery? Extremely Likely

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Average Rating:   4.3 out of 5

Oak Tree Nursery have been amazing in enhancing my daughter's development in all area’s, the care they show towards my daughter is second to none. My daughter asks every day if she can go to nursery she enjoyed it that much. There will be hesitation in sending my second daughter to Oak Tree :) any issue I may have the staff are more than happy to help :)

How likely would you be to recommend Oak Tree Nursery? Extremely Likely

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Average Rating:   5 out of 5

My Daughter has attended Oak Tree since she was 9 months old. She has thrived as a child and loves going to see her friends, they do so many different activities with the children which we would not be able to do at home. They also have a lovely garden so they can play outside and not be indoors all day long. All the staff are great and willing to help and deal with any problems that you might need their help with. I would definitely recommend Oak Tree to any other parent.

How likely would you be to recommend Oak Tree Nursery? Extremely Likely

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Average Rating:   4.8 out of 5

Lovely nursery, great staff that make children and parents both very welcome. Happy to help in every which way they can with needs for your child nothing is ever too much. My children love all the activities they get to do every day including playing outside in the lovely garden. Highly recommend this nursery to anyone looking.

How likely would you be to recommend Oak Tree Nursery? Extremely Likely

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Average Rating:   5 out of 5

Stella Freebody, Manager at Oak Tree Nursery responded to this review on 19 Feb 2018:

Thank you for your review of our nursery. It is lovely to hear how accommodating you find the setting. We enjoy building and maintaining our parent partnerships and pride ourselves on our sense of community here at Oak Tree.

Oak Tree is a fantastic nursery. All the staff are so welcoming, friendly and fantastic at what they do. The environment is perfect. I have sent both my boys here and will send my daughter when she reaches age.

How likely would you be to recommend Oak Tree Nursery? Extremely Likely

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Average Rating:   4.8 out of 5

Stella Freebody, Manager at Oak Tree Nursery responded to this review on 16 Feb 2018:

Thank you for your review of our nursery. It is lovely to hear how you feel about our environment - we work hard to make it as enabling as possible. We have enjoyed having both your sons here and look forward to when your daughter can start with us.

I've used Oak Tree Nursery for all 4 of my girls and they have all loved it. All the staff are really professional, friendly and helpful and I think it's done my girls the world of good going to nursery from a young age.

How likely would you be to recommend Oak Tree Nursery? Extremely Likely

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Average Rating:   4.9 out of 5

Stella Freebody, Manager at Oak Tree Nursery responded to this review on 12 Feb 2018:

Thank you for your review of our nursery. We have enjoyed having all four of your girls at Oak Tree - each one is such a character and it has been our pleasure to watch them grow and thrive and to prepare them for their transition to school.

The overall care my children receive is great. Staff take the time to get to know each child's individual needs. The outside space is perfect to explore and I feel it is extremely safe.
Food and drink is provided as there is an employed cook on site. I would, however, prefer to have the option of sending my child in with a packed lunch, as this is what she would prefer. There is no "parent choice" in this area.

How likely would you be to recommend Oak Tree Nursery? Likely

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Average Rating:   4.5 out of 5

Stella Freebody, Manager at Oak Tree Nursery responded to this review on 05 Feb 2018:

Thank you for your review of our nursery. It is excellent to hear you feel our outdoor areas provide your children with the opportunity to explore and expand their curiosity - we have many exciting plans for the Spring! Please come and see us in setting to discuss the other points you have raised - I am certain that by working in partnership we can find a solution to any issue.

We have had the most wonderful experience with Oak Tree. The staff had to work quite hard on settling our little one and gave us all the support we needed and now we are all totally at home there.
We had about 4 weeks where I was able to sit in with my daughter who took a long time to get used to being parted from me.
We worked slowly, at our own pace and after lots of advice from the staff and other parents at the nursery, we got there and we’re all so happy.
I couldn’t imagine my daughter at a lovelier place. The staff genuinely care and we really feel connected with them.

How likely would you be to recommend Oak Tree Nursery? Extremely Likely

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Average Rating:   4.8 out of 5

Stella Freebody, Manager at Oak Tree Nursery responded to this review on 05 Feb 2018:

Thank you for your review of our nursery. We are very pleased to hear how effective your family has found our settling in procedure. This is a lovely example of how, by truly appreciating and recognising each child as individual and unique, we are able to provide the best possible start to their early years' experience. We are glad it has worked so well for you.

My daughter has been going to Oak Tree for about a year and a half now, I couldn't be happier with the nursery. Staff are very warm and caring and I feel my daughter is very well cared for and every Monday and Tuesday she loves telling me what she has learnt and done through the day. She also absolutely loves the dinners they offer there and has asked me to cook the same at home!

How likely would you be to recommend Oak Tree Nursery? Extremely Likely

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Average Rating:   4.8 out of 5

Stella Freebody, Manager at Oak Tree Nursery responded to this review on 05 Feb 2018:

Thank you for your review of our nursery. We were touched to hear your kind words. it has been our absolute pleasure to have your daughter in setting with us and to help her develop the confidence she now displays. I will pass on your kind comments to our cook - she'll be very happy that her cooking is so well regarded!

My son has been going to Oak Tree Nursery for nearly 3 years, he can’t wait to get in there and he always comes out with a huge smile on his face. The staff are amazing and he loves them all. He used to be a bit shy but he has come right out his shell, he has improved so much on his language and how he is generally. I would 100% recommend this nursery.

How likely would you be to recommend Oak Tree Nursery? Extremely Likely

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Average Rating:   4.9 out of 5

Stella Freebody, Manager at Oak Tree Nursery responded to this review on 25 Jan 2018:

Thank you for your review of our nursery. We have enjoyed every moment that your son has spent in nursery. He is growing into a thoughtful, kind, polite young man and is an excellent role model for the younger children - he helps them learn the routines and where things live in nursery (toys and books, etc.) and is just an absolute delight to have in session. We will miss him when he moves on to school.

Oak tree is a fantastic nursery. There are so many good points it would be impossible to list them all so here's a few reasons why I highly rate them.

*The staff are so friendly and genuinely nice. *The communication between ourselves and the nursery has been great, we are constantly updated on our child's progress and welfare. *They are all highly experienced professionals and I have asked them for advice on multiple occasions, each time receiving very useful information. *They cater for our child's dietary needs. (she's an awkward one) *My child is constantly learning and picking up new and important skills *Finally and Most importantly to myself I know my child is safe, she knows all the staff's names and talks about them and what they did that day after I pick her up.

I highly recommend this nursery!

How likely would you be to recommend Oak Tree Nursery? Extremely Likely

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Average Rating:   4.8 out of 5

Stella Freebocy, Manager at Oak Tree Nursery responded to this review on 05 Feb 2018:

Thank you for your lovely review of our nursery. The staff were delighted to hear how well received their advice has been and that it has helped you and your child. We do pride ourselves on working in partnership with our parents and we are so happy that this has worked well for your family - we are especially pleased that our comprehensive and thorough healthcare plan for dealing with necessary dietary requirements has been so effective in ensuring inclusion in our nursery. We have stringent policies and procedures to keep every child in our care safe and secure and we are proud that you feel your child is in good hands each time they attend.

My eldest daughter, who is now 7 and a half and is at school, was at Oak Tree Nursery once a week since she was 8 Months old. My four year old is also there now since she was 8 months old and she also loves it. Both of my girls have never complained about going to nursery and that is down to the lovely staff who always make me and my children very welcome when we walk through the door. I will be very sad to say goodbye in September when my daughter starts school and I want to thank every member of staff past and present for looking after our children so well. I am always recommending the nursery to other parents with young babies as in my opinion it is the best in the area.

How likely would you be to recommend Oak Tree Nursery? Extremely Likely

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Average Rating:   4.8 out of 5

Stella Freebody, Manager at Oak Tree Nursery responded to this review on 25 Jan 2018:

Thank you for this lovely review of our nursery. We too will be sad to say goodbye when your daughter leaves us to go to school - it will be the end of an era! We have taken great pride in helping both your children gain the most from their time at Oak Tree and it is always bittersweet for the team when we watch the children leave us and move on. It's so good to hear that you find our environment warm and welcoming - we believe that we work best when we work in tandem with parents and carers - it enables us to provide an excellent level of practice at all times.

Oak Tree is a fantastic nursery with a dedicated team who provide excellent care and great learning opportunities for my children. My partner and I now have 2 children with them and their early years care right through to pre-school is always of the highest level of care, commitment and compassion. I would highly recommend this nursery and hope they can continue to grow their resources to provide more opportunities for all the children.

How likely would you be to recommend Oak Tree Nursery? Extremely Likely

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Average Rating:   4.9 out of 5

Stella Freebody, Manager at Oak Tree Nursery responded to this review on 25 Jan 2018:

Thank you for your review of our nursery. We are always looking for opportunities to fundraise and involve parents in our setting and welcome ideas from parents and carers alike. The team is proud that their commitment to the children is apparent to the families that use our setting.

5 Stars for all the girls at Oak Tree. Always smiling, really positive attitudes. They work great with my daughter (she can be a right diva). I've really seen a big improvement in her in every aspect. They handle every situation brilliantly, I would highly recommend to everyone.

Also, great opening times - they do breakfast, lunch and dinner, depending on the times that the children go for. This has been really good for us as, like I said previously, she can be a bit of a diva so if she doesn't want to eat for whatever reason she can think of at home, she will always have food there so I don't have to panic. All in all, like I said, 5 stars all the way.

How likely would you be to recommend Oak Tree Nursery? Extremely Likely

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Average Rating:   5 out of 5

Stella Freebody, Manager at Oak Tree Nursery responded to this review on 23 Jan 2018:

Thank you for your review of our nursery. Your review really made us smile! We are glad that your daughter has such personality and individuality - she really brightens up our day whenever she is in session. I will pass your lovely comments on to the team.

Both my children have attended/are attending Oak Tree and I am very happy with the nursery and staff.

How likely would you be to recommend Oak Tree Nursery? Extremely Likely

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Average Rating:   5 out of 5

Stella Freebody, Manager at Oak Tree Nursery responded to this review on 23 Jan 2018:

Thank you for your review of our nursery. It is good to know you are comfortable sending both your children to our setting. We have enjoyed working with both of them.

My child has been attending Oak Tree Nursery since she was 8 months old and she is now 2 and 4 months, the staff are all very kind caring women and look after her brilliantly.

I have seen my daughter come on leaps and bounds since moving up into the ‘big room’ and she is consistently learning new things and speaking in full sentences.

The resources are excellent and always kept in a clean and tidy manner (the best they can when the kids aren’t playing with them all!). My daughter has also suffered from a dairy allergy and they have always catered for this and have kept on top of her food plan / medical plan to ensure she is getting the right things. As a young mum who only worked part-time and was at college several days a week they were also good at helping me manage the money the best I could and helped make things easier where possible!

I couldn’t recommend this place more!

How likely would you be to recommend Oak Tree Nursery? Extremely Likely

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Average Rating:   5 out of 5

Stella Freebody, Manager at Oak Tree Nursery responded to this review on 23 Jan 2018:

Thank you for your review of our nursery. We have so enjoyed watching your daughter develop and change over the years and her language skills are wonderful! She does make us laugh each time she is in! We are glad that you found our procedure for dealing with her allergy easy to understand and effective in making sure that she was included at nursery and well catered for. We are very proud of our strong parent partnerships at Oak Tree.

I have had many years experience of Oak Tree. My twin boys attended there and my granddaughter is currently attending. There is very little, if any fault I can find with the nursery and the staff do a fantastic job. Activities are always well thought out and provide the children with an enormous variety to their day. Fees are a little high, but they are everywhere. The staff could do with a big pat on the back every now and then as they certainly do not work there for the wages!!

I recommend this nursery to all who ask and I am glad my granddaughter is having a fun and educational time there at present.

How likely would you be to recommend Oak Tree Nursery? Extremely Likely

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Average Rating:   5 out of 5

Stella Freebody, Manager at Oak Tree Nursery responded to this review on 25 Jan 2018:

Thank you for your review of our nursery. The team works extremely hard to create a range of activities that will engage all the children in our care and we are glad that these activities are providing your granddaughter with the stimulation she requires to develop to her fullest potential.

My son has been attending Oak Tree for a year now and we have been extremely happy with our decision ever since the beginning. The staff are amazing - very professional and also very caring and nurturing. They have made the effort to get to know my son very well as an individual and to foster positive relationships with him. He is clearly thriving at Oaktree and he loves seeing his friends when he goes.

How likely would you be to recommend Oak Tree Nursery? Extremely Likely

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Average Rating:   4.9 out of 5

Stella Freebody, Manager at Oak Tree Nursery responded to this review on 22 Jan 2018:

Thank you for your review of our nursery. It is wonderful to hear how professional our parents feel our team is and it is true that we make every effort to really know all our children well. It has been our pleasure to have your son with us in session - his imagination is endless!

My grandson has been at Oak Tree Nursery for a few years now and really enjoys it. All the staff are very friendly to children and carers alike. The nursery are always striving to make more happen for the children to get more from their time there. Meal times are great and the children interact with each other and the staff wonderfully, they are encouraged to try new foods but are not pressurised to eat anything that they obviously don't like. They are encouraged to use their manners, which is a must in my eyes.
I would highly recommend this nursery to anyone I know. Oak Tree is a lovely place where little ones have ample opportunity to learn through play in a very relaxed, happy although controlled safe environment.
My grandson will be going to school this September and l'm very confident that he will have been given the best start possible to prepare him for the transition from nursery to primary school.

How likely would you be to recommend Oak Tree Nursery? Extremely Likely

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Average Rating:   4.7 out of 5

Stella Freebody, Manager at Oak Tree Nursery responded to this review on 22 Jan 2018:

Thank you for your review of our nursery. Our staff love sharing their meal times with the children - we too feel manners are a must and we display this through positive role modelling and reinforcement of our values here at the setting. We will miss your grandson when he moves to school, having had him with us since he was a baby, but we are proud to have been a part of his nursery experience and are confident that he will get along really well in his forthcoming adventure!

My grandson has attended Oak Tree Nursery for the past two years and in that time the staff have been wonderful. The staff are friendly and approachable, they are supportive and professional. Since attending Oak Tree Nursery, I feel that my grandson has grown in confidence and he is happy there, he loves the staff and is learning new skills all the time.

How likely would you be to recommend Oak Tree Nursery? Extremely Likely

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Average Rating:   5 out of 5

Stella Freebody, Manager at Oak Tree Nursery responded to this review on 22 Jan 2018:

Thank you for your review of our nursery. It is lovely to hear how well regarded our team is by the families we have relationships with. I will pass on your lovely comments to the team.

My two boys have attended The Oak Tree and I couldn't be happier with the caring and fun environment the lovely ladies provide.
Whenever I leave my child behind (even in the early days when there were a few wobbles), I know that they will be well cared for, safe and happy. The settling in days are handled very gently and at a pace to suit the individual child. I always felt very confident knowing that if there were any concerns then I would be called.
The nursery itself has a wide range of activities, lovely garden area, muddy kitchen, patio and it is always spotlessly clean.
Both of my children have built up lovely relationships with their key person and nursery workers and the ladies take the time to get to know each child's personality.
I wouldn't hesitate in recommending The Oak Tree and I thank them for providing such a lovely experience for my boys.

How likely would you be to recommend Oak Tree Nursery? Extremely Likely

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Average Rating:   5 out of 5

Stella Freebody, Manager at Oak Tree Nursery responded to this review on 19 Jan 2018:

Thank you for your review of our nursery. The team was delighted to hear your kind comments regarding our provision. All staff enjoy their time with the children in the setting and this is demonstrated in the way we build positive relationships with our families to make coming to nursery an experience to look forward to.

Great staff, great support, couldn't be happier to send my daughter here knowing she's in good hand and in a safe environment

How likely would you be to recommend Oak Tree Nursery? Extremely Likely

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Average Rating:   4.8 out of 5

Stella Freebody, mana at Oak Tree Nursery responded to this review on 19 Jan 2018:

Thank you for your review of our nursery. We are very pleased to see how happy you are with the measures we implement to keep the children in our care safe and secure.

Very good nursery. My little boy is very happy here and has many friends that he plays with. Throughly recommend this place.

How likely would you be to recommend Oak Tree Nursery? Extremely Likely

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Average Rating:   5 out of 5

Stella Freebody, Manager at Oak Tree Nursery responded to this review on 19 Jan 2018:

Thank you for your review of our nursery. It has been our pleasure to have your child with us and to help his personal and social skills develop. We love how confident and chatty he has become.

I collect my nephew from this nursery every Wednesday as this is our day together. He ALWAYS tells me how much fun he’s had that day and what he’s been up to. I love that, come rain or shine, they are out in the garden and my nephew loves it. The staff are so helpful and wonderful with all the children that attend this nursery. We are always told about any minor bump or tear which is very reassuring. It’s lovely to see his artwork on the walls and on our fridge as its always sent home with him. Couldn’t recommend this nursery enough. When I am lucky enough to have children of my own, without a doubt, I will be sending them to this nursery. Thank you Oak Tree for happy children and happier families.

How likely would you be to recommend Oak Tree Nursery? Extremely Likely

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Average Rating:   4.8 out of 5

Stella Freebody, Manager at Oak Tree Nursery responded to this review on 19 Jan 2018:

Thank you for your kind words. The team was touched to see how you feel about our nursery. It is good to see that you find our thorough policies and procedures reassuring. The team is very creative, especially when they are inspired by the children. We are so pleased you enjoy looking at our wonderful artwork displays - I wonder what the children will create next?

My daughter went to Oak Tree Nursery, she loved it there. The staff are very friendly and helpful.. She is now at school and doing very well. My son started nursery when he was 11 months old, is still there and he loves it. He loves imaginative play, so they always have different areas with lots of different things to learn while playing. I am very happy with the nursery and the staff are lovely (even on a bad day when my son is upset, they always make me and him feel better and I'm happy to leave him with them).

How likely would you be to recommend Oak Tree Nursery? Extremely Likely

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Average Rating:   5 out of 5

Stella Freebody, Manager at Oak Tree Nursery responded to this review on 19 Jan 2018:

Thank you for your review of our nursery. We are so glad that we can play a small role in making life easier for parents. Between us, we have many years of experience of dealing with unsettled children and we are glad that our strategies work well for you and your family. Our activities are a wonderful invitation to play and actively learn - we love your child's imagination and ideas!

My son has attended Oak Tree for 9 months now and he absolutely loves it. The staff here are very friendly and very professional. They also help towards learning and potty (toilet) training. They also keep a record of milestones and activities that the children have been taken part in.

How likely would you be to recommend Oak Tree Nursery? Extremely Likely

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Average Rating:   5 out of 5

Stella Freebody, Manager at Oak Tree Nursery responded to this review on 19 Jan 2018:

Thank you for your review of our nursery. We are trained to support young children in every aspect of their development and work in tandem with families to record and celebrate their achievements and milestones. We are so pleased that our support has worked well for your family.

My son has attended the nursery since he was 8 months old and he is now 3years. All the staff are so caring towards the children. I feel at complete ease when dropping him off that they will care for him as if he was their own child. He has learnt so much from attending the nursery and his speech has come on leaps and bounds and I owe that to them. They treat each child individually and adapt learning situations to suit that child so they get the most out of it. For example, my son is tractor mad so his key worker has used this to encourage language and help with memory games to keep him interested where he may have become bored previously. They also have been really supportive with potty training understanding every child is an individual and doing what’s best for him and not what’s normal! The food is amazing and I know he’s having a well balanced diet when having meals there. I'll be very sad when he has to leave for school.

How likely would you be to recommend Oak Tree Nursery? Extremely Likely

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Average Rating:   5 out of 5

Stella Freebody, Manager at Oak Tree Nursery responded to this review on 19 Jan 2018:

Thank you for your review of our nursery. It is lovely to hear how parents really feel about Oak Tree - I know the team puts their absolute heart and soul into their practice and to be able to see those efforts enable children to progress really makes our day. We understand that every child is unique, so our practice is tailored to what suits each family and child best. We are really proud of our parent partnerships and our lovely community at Oak Tree.

My son has attended the nursery for 6 months now, he absolutely loves it, the staff are so welcoming and friendly, always very professional would recommend to everyone.

How likely would you be to recommend Oak Tree Nursery? Extremely Likely

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Average Rating:   5 out of 5

Stella Freebody, Manager at Oak Tree Nursery responded to this review on 11 Jan 2018:

Thank you for your review of our nursery. We are really pleased to hear how happy you are with our provision. We enjoy sharing your son's learning in the baby room and look forward to supporting you all through his transition to our main room.

I have found the staff at Oak Tree to be excellent. They are friendly and welcoming to the parents, and have a deep care and understanding for the children. I would recommend this nursery to anyone.

How likely would you be to recommend Oak Tree Nursery? Extremely Likely

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Average Rating:   4.8 out of 5

Stella Freebody, Manager at Oak Tree Nursery responded to this review on 11 Jan 2018:

Thank you for your review of our nursery. We are proud that our regard for all the children in our care is apparent to parents and that you find Oak Tree such a welcoming environment. Many thanks for your kind words.

Having had 2 children already go to Oak Tree there was no doubt that I wanted my youngest to go there too. I wouldn't want him to go anywhere else. He is always talking about his friends at nursery and how much he loves his key worker and the other staff. He loves that he can go outside and play whatever the weather and he loves all the activities that he does at nursery.
My daughter started at Oak Tree when she was 2 up until she went to school. I was very apprehensive about her starting nursery because of her mobility problems and delayed speech but having already had my son go to Oak Tree previously, I knew the staff. I didn't have anything to worry about, they were fully accommodating and coped absolutely fine with my daughter's additional needs. She loved Oak Tree and still talks about it now.

How likely would you be to recommend Oak Tree Nursery? Extremely Likely

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Average Rating:   5 out of 5

Stella Freebody, Manager at Oak Tree Nursery responded to this review on 12 Feb 2018:

Thank you for your lovely review of our nursery. We are outside in all weathers and our children love that! The team plans activities based on careful observations of what the children are showing an interest in - we extend learning opportunities wherever possible. We are so pleased with your approval of our provision for your daughter - we do pride ourselves on recognising that each child is unique and individual and we are delighted that you feel our approach was of great benefit to your family.

My son has been at Oak Tree since he was 2 years old and he has come on leaps and bounds since being there. He has just turned 3 and has been there for exactly a year. His speech and his socialising skills are just amazing and I truly believe that if he wasn't at Oak Tree he wouldn't be where he is now. I only ever recommend Oak Tree to my family and friends because I can't fault them. The staff are so welcoming and lovely and can't do enough for you and your child!

My stepdaughter went to Oaktree before starting school and she absolutely loved it. She has mobility problems but this was never an issue for the staff at Oaktree and they always coped with my little girl and her needs. They helped her with her speech and language and organised therapy to held in the nursery which they did with her. Nothing was ever too much trouble. She always enjoyed being at nursery and it was a joy to see.

How likely would you be to recommend Oak Tree Nursery? Extremely Likely

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Average Rating:   5 out of 5

Stella Freebody, Manager at Oak Tree Nursery responded to this review on 11 Jan 2018:

Thank you for your excellent review of our nursery and your lovely comments regarding the staff team. We truly believe that by empowering the children in our care, encouraging them to be independent and individual, and by supporting them in developing their own ideas, we provide them with the security that enables them to truly engage in the environment around them.

We are delighted to hear how pleased you were with our provision for your daughter - such practice is embedded at Oak Tree, so that each child is recognised as unique. I will pass your comments on to the team.

Our daughter attended Oak Tree from the age of 6 months through to leaving for school. She was very unsettled at first but the Oak Tree girls handled this very well and she was soon having fun and playing in the baby room. At Oak Tree they have a very strong team working with the children, who over the years taught our daughter the basic skills she needed such as how to interact, make friends, taking turns, sharing etc. The staff also made a book of her journey through the nursery. This has pictures of her the things she liked to do and paragraphs explaining the pictures. I love looking back through these. I love that the nursery is bright and open plan with outdoor access to a garden. There is such a friendly relaxed atmosphere in this nursery that made it easy to discuss issues we had with our daughter regarding her health. we have enjoyed watching our daughter grow and become the person she is today with your help. She misses you all. I would recommend it to anyone.

How likely would you be to recommend Oak Tree Nursery? Extremely Likely

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Average Rating:   4.9 out of 5

Stella Freebody, Manager at Oak Tree Nursery responded to this review on 10 Jan 2018:

Thank you for your review of our nursery. We understand that starting nursery can be an emotional time for both children and parents and do our utmost to ensure that this transition is as smooth as possible for families. Our settling in process is tailored to each child's needs and has proved effective time and again. We are pleased that you had such a positive experience with our baby room. We follow the same process when babies transition to our main room, giving them the confidence and self-esteem to fully immerse themselves in their nursery day, building friendships and developing social skills. We promote independence and are so glad that this has enabled your daughter to develop the skills that have made her move to school seamless. Our Learning Journeys are completed by the key workers who really take time to get to know their key children well. It has been wonderful to read how much your family has enjoyed their early years' experience at Oak Tree. Thank you!

My little boy used to go to Oak Tree and they did wonders with him to help him into school so there was no contest where I was going to send my little girl. Thanks to the staff here they spotted her hearing and eyes were not so good. I can't thank them enough for their care and support. It's a lovely nursery.

How likely would you be to recommend Oak Tree Nursery? Extremely Likely

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Average Rating:   5 out of 5

Stella Freebody, Manager at Oak Tree Nursery responded to this review on 09 Jan 2018:

Thank you for your review of our nursery, it is great to hear how delighted you are with our provision. As previously mentioned in another review response, all our staff are highly experienced in identifying potential early years issues and we are pleased that these skills have been instrumental in gaining support for your daughter. I will pass your lovely comments onto the staff team.

I have sent both my children to this nursery and I have always been happy with the care and learning both have received here. They are all lovely and always happy. My children also loved the meals. I love how they spend a lot of time outside whatever the weather and there's always different activities set up. My little girls have some speech problems and one of the lovely staff has been so helpful and supportive I couldn't thank her enough.

How likely would you be to recommend Oak Tree Nursery? Extremely Likely

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Average Rating:   4.8 out of 5

Stella Freebody, Manager at Oak Tree Nursery responded to this review on 08 Jan 2018:

Thank you for your review of our nursery. We are so pleased to hear how happy you are with our provision for both of your children. The staff team observe the children to create activities based on their interests - we believe that child-led learning is the most effective way to empower the children in our care. Our garden plays a huge part in this provision - we can't wait to start our planting in the Spring! All our staff are trained to recognise the indicators of potential early issues and this enables us to implement measures that are beneficial and productive to both the children and their families.

Oak Tree put a lot of time and effort into looking after my son. He is currently going through an under 5 assessment for potential autism. They take time to find things he'll enjoy doing throughout his day. They are saints when he's having a screaming fit about the smallest thing. I have no worries about sending my daughter there when she turns 2.

How likely would you be to recommend Oak Tree Nursery? Extremely Likely

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Average Rating:   5 out of 5

Stella Freebody, Manager at Oak Tree Nursery responded to this review on 05 Jan 2018:

Thank you for your review of our nursery. The staff team undertakes regular training to ensure that their knowledge and skills are current and relevant to all children in our setting. We very much enjoy the time your son spends with us in nursery - we learn as much from him as he learns from us! He has an amazing bond with his keyworker, has developed hugely and we are exceptionally proud to have been such a fundamental part of his journey. We are looking forward to your daughter joining us soon!

Our son settled into the baby room quickly and goes in happily for 2 days a week. All the children seem happy and engaged when I collect him. He loves his key worker who is very warm and friendly. He has grown and developed rapidly since beginning nursery and has made some lovely friends. The only issue we had initially was with invoicing but it has all been resolved now with a fixed amount each month by direct debit.

How likely would you be to recommend Oak Tree Nursery? Likely

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Average Rating:   4.8 out of 5

Stella Freebody, Manager at Oak Tree Nursery responded to this review on 05 Jan 2018:

Thank you for your review of our nursery. The staff in the baby room, under the leadership of the room senior, work very hard to ensure the babies have exceptional provision and that every opportunity to learn, explore and develop is fully extended. We are glad that your invoicing queries were quickly and satisfactorily resolved - we believe that working in partnership with our parents strengthens the sense of community we have here at Oak Tree.

Only wish he never has to leave. My son has grown so much with the help of the staff he is talking so much more and is more sociable very happy Mum

How likely would you be to recommend Oak Tree Nursery? Extremely Likely

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Average Rating:   5 out of 5

Stella Freebody, Manager at Oak Tree Nursery responded to this review on 20 Dec 2017:

What lovely words...we are so proud to have been a part of your child's early years experience, and it has been our absolute pleasure to watch him develop and become the chatty, talkative little boy that he is!

The nursery has been so supportive over the last 2 years and my daughter comes home with a smile on her face every day she’s at the nursery. I couldn’t fault the nursery staff in any way and they always put 100% effort into all of the children. Not only do they support the children but they support the parents too and I wouldn’t want my daughter to go anywhere else. I would recommend the nursery to anyone and can’t wait to see my daughter shine even more in the next couple of years until she leaves for school.

How likely would you be to recommend Oak Tree Nursery? Extremely Likely

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Average Rating:   5 out of 5

Stella Freebody, Manager at Oak Tree Nursery responded to this review on 18 Dec 2017:

Thank you so much for your kind, kind words. We are touched to see how you feel about your daughter's time in our setting - we really do put 100% into everything we do here. It has been our absolute pleasure to have your daughter here with us - we are all extremely fond of her. We have watched her grow from a tiny baby into an amazing little lady with a huge personality!

I could not praise this nursery enough, the staff always have the best interest in the children and the parents. They're always happy to give advice when asked and make parenthood that little bit easier! My son would not have learnt half the stuff he knows if it wasn't for Oaktree. I know he is safe, looked after and loved while attending.

How likely would you be to recommend Oak Tree Nursery? Extremely Likely

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Average Rating:   5 out of 5

Stella Freebody, Manager at Oak Tree Nursery responded to this review on 18 Dec 2017:

Thank you for your review of our nursery. We have watched your son grow and develop since he was a baby, using our skills to enhance his nursery experience, and are very proud that you feel we have had such a positive influence on his early years. His lovely character and sunny smile always bring laughter to our days!

I have two children that have attended Oak Tree with my youngest still coming two days a week and my wife and I have always been really pleased with the care that they have received. My eldest who is now at school in reception was always very happy there and my youngest is now beginning to really settle in and enjoy himself. The staff are always very welcoming and have made settling in as straightforward and easy as possible. I have always found the atmosphere relaxed and calm, the facilities to be well equipped and the activities to be varied and interesting for the children. Key workers in particular have been excellent, really taking the time to chat with us about our children's development and characters, giving you a real sense that they care about our children's enjoyment and fulfilment at nursery. I would highly recommend Oak Tree to other parents looking for a professional, friendly and fun environment for their children's introduction to education.

How likely would you be to recommend Oak Tree Nursery? Extremely Likely

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Average Rating:   5 out of 5

Stella Freebody, Manager at Oak Tree Nursery responded to this review on 13 Dec 2017:

Thank you for your review of our lovely nursery. It has been a real pleasure to have both your children with us and we are glad you find the settling in period cohesive and productive. Our staff care passionately about every single child in our setting and we are really pleased that this shines through in the way we are able to provide for them during their time at Oak Tree. I will pass your comments onto the team, especially your child's keyworker.

My daughter started at Oak Tree Day Nursery in September 2016 and I have to say it was the best choice for her. The staff are incredibly friendly, professional, hardworking and passionate about what they do. They make sure that each child’s needs are catered to and nothing is too much for them.

The bond my daughter has with the staff here is amazing and she enjoys every aspect of her nursery experience. I am currently expecting another baby and will be sending him to this nursery too when he’s old enough without question! So, thank you to all the staff at Oak Tree for teaching and taking care of my daughter.

How likely would you be to recommend Oak Tree Nursery? Extremely Likely

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Average Rating:   5 out of 5

Stella Freebody, Manager at Oak Tree Nursery responded to this review on 11 Dec 2017:

Thank you for your excellent review of Oak Tree Nursery. We enjoy having your daughter here with us, she really brightens up our day. She is a pleasure to have at nursery and she is so helpful when it comes to the younger children, helping them learn the routines of the day and assisting them in putting on coats and aprons. She'll make a great big sister - a childcare practitioner in the making perhaps? We can't wait to meet the new baby. Have a very Merry Christmas!

Simply, I cannot praise this nursery enough. The staff are so attentive and caring towards each child's individual needs and the positive impact that that has had on my daughter is amazing. Not only has her social skills come on leaps and bounds since attending the nursery but thanks to the great variety of ever-changing activities I really do feel she is being prepared in the best possible way for her next step up to big girls school. My little girl is absolutely loving her time at Oak Tree Nursery and I can't wait for my little boy to be able to have the same great experiences.

How likely would you be to recommend Oak Tree Nursery? Extremely Likely

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Average Rating:   5 out of 5

Stella Freebody, Manager at Oak Tree Nursery responded to this review on 01 Dec 2017:

Thank you for your lovely review of our nursery! We are delighted that your daughter is so happy here and can't wait till your son is able to start with us! We are glad you love all of our activities - the team is extremely creative and work very hard to make the nursery the stimulating and enabling environment that it is, and it's very gratifying that this is noticed by parents. I'll be sure to pass your comments on. Perhaps you'll come and play one day?

I have 2 boys at Oak Tree aged 13 months and 3. Both have settled really well and love the time they spend at Oak Tree. I really like the big open plan layout with lots of light and direct access to the outside space, even in winter the kids will be outside every day. There are always new fun activities set up for the children and I like the mix of structured activities and free play. For me, I felt this was a really good option to help with the transition to school later on. Even in the baby room, there are different activities set up like sand, water play, mini slide etc. I love that Oak Tree provides properly cooked food, both my boys will eat more veg at nursery than they ever do at home! I feel they always come home well fed and cared for.

How likely would you be to recommend Oak Tree Nursery? Extremely Likely

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Average Rating:   4.9 out of 5

Stella Freebody, Manager at Oak Tree Nursery responded to this review on 29 Nov 2017:

Thank you for your great review of our nursery, we so enjoy having both your boys here and watching them grow and develop. The team work hard to ensure there are lots of activities for the children to explore and investigate. I'll pass your comments on to the team and in particular to Brenda the cook. She'll be delighted!

My partner and I both adore this nursery, as do both our boys. Our 4-year-old has attended since the age of 1 and is now being prepared for school, and our 1 1/2-year-old since 11 months.
The settling in process and introduction to the nursery is gentle and all staff are warm, attentive and genuinely lovely people. Both my children have come on leaps and bounds since coming here and I appreciate everything the staff do for them. They work alongside the parents extremely well, taking opinions into consideration and asking for ideas that could be useful to the learning of the children.
Parents are also kept up to date with the progress of their children, where scrapbooks are completed to show their journey through nursery as well as their development. The food is a great standard and home cooked; it always smells so great when I go to collect the boys!
I would recommend this nursery to everyone! It has the most welcoming, friendly atmosphere and my boys love it. Thank you!!!

How likely would you be to recommend Oak Tree Nursery? Extremely Likely

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Average Rating:   5 out of 5

Stella Freebody, Manager at Oak Tree Nursery responded to this review on 24 Nov 2017:

Thank you for your glowing review of our nursery! All staff work extremely hard to ensure we have the best possible environment for all the children in our care and we are very grateful that this is recognised. I have passed your wonderful comments on to the staff team, which caused a few misty eyes! We adore looking after your boys, both of whom have great character! We're especially glad you love the smell of our on site home cooking - perhaps come and join us for lunch one day?

This is a lovely nursery. The staff are very friendly and my daughter has settled in extremely well. They are always doing fun things for the children including the babies. Would highly recommend them to anyone. They are reasonably priced and the children get proper home cooked food.

How likely would you be to recommend Oak Tree Nursery? Extremely Likely

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Average Rating:   5 out of 5

Stella F, Manager at Oak Tree Nursery responded to this review on 22 Nov 2017:

Thank you for your review of our nursery. We are thrilled with the progress that your baby is making...she makes us smile in every session whilst we share her exploration of the environment around her!

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Vacancies

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Awards / Recognitions

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Job Vacancies

Staff Profiles

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Stella F

Job Title: Nursery Manager

Joined: 2015

Description:

Having worked at Oak Tree Nursery for almost three years, I am now managing the setting whilst Sophie is on maternity leave. I am passionate with regard to enhancing the setting further and look forward to the new exciting opportunities

My colleagues would describe me as Friendly, Conscientious and Professional

Lorna

Lorna G

Job Title: Senior Nursery Nurse

Joined: 2000

Description:

Having had 14 years experience at Oak Tree Nursery as Senior Nursery Nurse, I have seen hundreds of children grow and develop! The best part of my role is playing, engaging with the children and watching them thrive.

My colleagues would describe me as friendly, very organised, jolly, creative and kind hearted

Jo

Jo L

Job Title: Senior Nursery Nurse

Joined: 2005

Description:

I have been working with children for over 16 years, ever since qualifying with my NNEB in 2000. For twelve of those years I have worked at Oak Tree Nursery, where I have had the opportunity to work with all age groups of children. I am now the Senior of the Baby Room and I love my job!

My colleagues describe me as bubbly, patient, creative, friendly, approachable and enthusiastic

Karen

Karen R

Job Title: Nursery Assistant

Joined: 2004

Description:

I have worked with children for 14 years and have worked at Oak Tree Nursery since it opened, mainly working as flexible staff, working with children requiring 1:1 support. I love all aspects of my role, however the best part of my job is supporting children and watching them grow.

My colleagues would describe me as thoughtful, enthusiastic and bubbly

Vee

Vee Smith

Job Title: Nursery Worker

Joined: 2004

Description:

I have worked with children since I left college and have 16 years experience of working with children and babies. I worked at Wilder Road Pre-School prior to moving to our new premises at Oak Tree, 13 years ago!

My favourite things to do are creative activities, involving lots of sparkle, and I enjoy promoting literacy by reading lots of stories to the children.

My colleagues would describe me as bubbly, kind and considerate.

Jodie

Jodie I

Job Title: Nursery Assistant

Joined: 2015

Description:

I have worked at Oak Tree Nursery since 2015, I am currently studying my Level 3 - Early Years Educator, as well as completing short courses to enhance my own professional development. I enjoy being involved with the children especially during art activities and getting messy.

My colleagues would describe me as: hardworking, keen to learn and a team player

Lynne

Lynne B

Job Title: Nursery Assistant

Joined: 2011

Description:

I qualified as a Nursery Nurse too many years ago to say! My first job was in a maternity hospital caring for newborns and working in the Special Care Baby Unit.

I have been fortunate enough to work in a variety of nursery schools and have been at Oak Tree for 6 years.

I enjoy having family time, especially being a Nana!

My colleagues would describe me as lovely, fun, fantastic with children

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Francy B

Job Title: Nursery Worker

Joined: 2007

Description:

I started working within Early Years when I was 17, undertaking my L3 Diploma. Since then I have worked part-time whilst having young children and have recently completed my foundation degree in Early Years.

I love working with children and helping them to achieve their best possible outcomes. I hope to continue in this profession for many years.

I enjoy spending time with my family and friends.

My colleagues would describe me as dedicated, professional and level headed.

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Beth W

Job Title: Nursery Worker

Joined: 2007

Description:

I have worked with children since I qualified as a Nursery Nurse, gaining my award from North Devon College. I was a nanny for a year, then worked at a different nursery for nine years before moving on to work at Oak Tree, where I have gained much experience in working with different families and children over the last ten years.

I'm a very creative person so I enjoy building different areas for role play, such a vet's, a shop, a baby clinic, a hairdressers and I LOVE to create huge ice play areas for exploring colours, smells, shapes and sensations. The Hungry Caterpillar and the Winter Wonderland were my favourites!

My colleagues would describe me as cheerful, a great team player and exceptionally creative...

Nicky

Nicky M

Job Title: Admin and Flexible Staff

Joined: 2005

Description:

Having worked at Oak Tree Nursery for over 12 years, I can be found mainly in the office, however from time to time I am able to spend time with the children, having fun and being creative...especially outside.

My colleagues would describe me as......friendly, approachable and creative.