Whanau Day Nursery (Welwyn Garden City)

Trevelyan House, 7 Church Road, Welwyn Garden City AL8 6NT
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7.5 2 Reviews
  • Whanau Day Nursery (Welwyn Garden City), Welwyn Garden City
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care

Group/Owner

Person in Charge

  • Darren Goes (Director)

Number of Childcare Staff

  • 25

Total Places for Children

  • 75

Age Range

  • from 0 years 3 months
  • to 4 years 11 months

Opening Times

  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30

When Closed

  • Bank Holidays

Parking

  • Parking available onsite for parents to drop-off/pick-up.

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Whanau Day Nursery (Welwyn Garden City) Reviews (2)

7.5

Whanau Day Nursery (Welwyn Garden City) has a Review Score of 7.5 (7.484) out of 10, based on 1 reviews in the last 2 years.
Over all time Whanau Day Nursery (Welwyn Garden City) has 2 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Whanau Day Nursery (Welwyn Garden City)
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Total of 2, showing 1-2
Review from L E (Mother of Child) published on 29 May 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
High level of care from the excellent staff who develop strong bonds with the children. Teaching of children in preschool is excellent preparation for reception with a strong focus on the curriculum. Level of care for babies is also high. Menu is diverse and healthy.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Review from Alena B (Mother of Child) published on 25 October 2018 Submitted via Website • Report
Overall Experience 1.0 out of 5
Nursery director flatly refused to allow my son to be potty trained as she personally considered it unhygienic and explained that they do not do potty training in the under-2 room. Once my son changed the nursery, the new nursery were happy to support me in this task, so not clear why they could not
do it.
The child was often returned dirty, I had to raise this on numerous occasions, but it did not seem to work. Staff wear long fake nails so not clear how they manage to take care of children.
My son’s key worker was changed but we were never introduced until we eventually left the nursery. Names were constantly misspelt in emails, I reported issues in the nursery but they were acted upon only after a month of chasing.
Staff are constantly changing and are inexperienced, the manager changed 3 times in less than a 9 month period.
I was unhappy and filed official complaint, nursery director forgot about it and tried to resolve issues by saying that I better leave the setting.
  • Facilities / Outside Space
  • Learning
  • Resources / Equipment / ICT
  • Care
  • Activities
  • Staff
  • Food / Nutrition
  • Management
  • Cleanliness
  • Safeguarding
  • Value for Money
Current Review Score: 7.5 (7.484)

Overview of Review Score

The Review Score of 7.5 (7.484) out of 10 for Whanau Day Nursery (Welwyn Garden City) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.417 for Whanau Day Nursery (Welwyn Garden City) is calculated as follows: ( (5 Excellents x 5) + (7 Goods x 4) ) ÷ 12 Ratings = 4.417
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.067 Points relating to the number of positive Reviews for Whanau Day Nursery (Welwyn Garden City) is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 number of registered child places is 15. 1 Positive Reviews ÷ 15 = 0.067
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (0)

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Frequently Asked Questions about Whanau Day Nursery (Welwyn Garden City)

What is the Age Range of Children that Whanau Day Nursery (Welwyn Garden City) accepts?

Whanau Day Nursery (Welwyn Garden City) accepts Children aged from 0 years 3 months to 4 years 11 months.

What Days & Hours is Whanau Day Nursery (Welwyn Garden City) Open?

Whanau Day Nursery (Welwyn Garden City) is open: Monday 07:30-18:30, Tuesday 07:30-18:30, Wednesday 07:30-18:30, Thursday 07:30-18:30, Friday 07:30-18:30.

How many Children does Whanau Day Nursery (Welwyn Garden City) have capacity for?

Whanau Day Nursery (Welwyn Garden City) has capacity for a total of 75 Children.

How far is Whanau Day Nursery (Welwyn Garden City) to the centre of Welwyn Garden City?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Whanau Day Nursery (Welwyn Garden City) to verify any information. View our terms and conditions. Whanau Day Nursery (Welwyn Garden City) has an Basic Service - more info.