Treetops (Stotfold)

The Grange, 70 High Street, Stotfold, Hitchin SG5 4LD

Treetops (Stotfold), Hitchin, Bedfordshire
Treetops (Stotfold), Hitchin, Bedfordshire
Treetops (Stotfold), Hitchin, Bedfordshire

Treetops Stotfold provides professional childcare in a fun and loving environment. The company looks to demonstrate its commitment to parents over the long-term, being a growing chain with a great deal of respect in the day nursery sector.

There are different areas for each age-group which allows staff to guide children through personal development right up to full-time education.

Yoga and drama lessons are now included in the price!

Group: Treetops Nurseries Ltd

Person in charge: Georgina Brook (Nursery Manager)

Local Authority / Social Services: Central Bedfordshire Council

Number of Staff: 22

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 60

Age Range: from 0 years 3 months to 5 years 11 months

Opening Days: Mon-Fri

Opening Hours: 0700-1900

When Closed: Bank Holidays

Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.1 Treetops (Stotfold) has a Review Score of 9.1 (9.090)

The Review Score of 9.1 (maximum of 10) for Treetops (Stotfold) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 13 Reviews over all time. This Average Rating is also the rating value for Treetops (Stotfold) in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 6 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.59 for Treetops (Stotfold) is calculated as follows: ( (96 Excellents x 5) + (57 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 156 Ratings = 4.59

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.5 Points relating to the number of positive Reviews for Treetops (Stotfold) is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 6 Reviews ÷ 12 Target = 0.500

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    9
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Treetops (Stotfold)?

  • Extremely LIKELY
    11
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Treetops (Stotfold)

  • Mother of Child
    10
  • Father of Child
    3

My little boy has been at the nursery since September. He has settled really well and the ladies who work there are amazing with him. He can't wait to start the day and literally jumps out of his buggy when I come through the door. They are so welcoming and the nursery has a lovely homely feel. The team have been very helpful answering any questions and accommodating to my typical first-time mum worries.

How likely would you be to recommend Treetops (Stotfold)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Our daughter has been with Treetops since October 2016 and we are very happy with her development there. The staff are very friendly and attentive. Treetops are always coming up with new activities for the children and we like the fact that they give the parents tasks for the children to do at weekends. Our daughter especially enjoys the trips to park and other outdoor activities along with messy play and would happily stay all day every day if she could.

We did plenty of research as to where best to place our daughter and are pleased we chose Treetops Stotfold.

How likely would you be to recommend Treetops (Stotfold)? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Good

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

Our daughter loved being at that nursery. She enjoyed doing a wide range of activities. The staff were really nice and friendly. Our child felt happy and safe with the key carers. They were very supportive and helpful in terms of potty-training. They helped her being more independent, for instance, they taught her how to get dressed in order to go outside. She did a lot of exciting activities, including projects (nursery projects or community ones).

How likely would you be to recommend Treetops (Stotfold)? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities / Outside Space: Satisfactory

Learning: Good

Resources / Equipment / ICT: Satisfactory

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

Sonia Harvey, Marketing & Events Manager at Treetops (Stotfold) responded to this review on 29 Mar 2017:

Many thanks for your review!

My little boy attends this nursery a few days a week and is very happy there. He always comes home full of beans and talks about his friends. He's formed good bonds with staff there and has some good friends. Can't really fault the nursery to be fair.

How likely would you be to recommend Treetops (Stotfold)? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

Sonia Harvey, Marketing & Events Manager at Treetops (Stotfold) responded to this review on 29 Mar 2017:

Many thanks for your review, it is lovely to hear how happy you are with the nursery and facilities.

Lovely activities planned for Treetops Stotfold, loads of opportunities for parents to be involved with child's learning and development. Really pleased with our decision to send our little one there.

How likely would you be to recommend Treetops (Stotfold)? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Excellent

Staff: Good

Food / Nutrition: Excellent

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Excellent

Our daughter attends this nursery 2 days a week and our eldest child the same before she moved on to school. We cannot be more happy with the care that she is getting in the 2-3yr old room. She is settled and has a few good friends but gets on well with all, she loves her key workers and has particular favourites. The care she receives is second to none and we wouldn't dream of sending her anywhere else.

How likely would you be to recommend Treetops (Stotfold)? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

Sonia Harvey, Marketing & Events Manager at Treetops (Stotfold) responded to this review on 03 Mar 2017:

Many thanks for your review!

My daughter has only been going to Treetops for a short while but right from day only she has loved it. The staff are so welcoming and she gets lots of one-to-one attention. I also feel that she is learning a lot from her time there and I can already notice her developing.

How likely would you be to recommend Treetops (Stotfold)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My son is happy, eats well, and is well cared for. He is comfortable with the staff and sleeps well after so he must be kept busy and occupied. The staff care about him and are animated when they speak about his day. If he is happy then I am happy.

How likely would you be to recommend Treetops (Stotfold)? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter started Treetops in January 2015 and she loves it. We did plenty of research before settling at Treetops and we're very happy that Treetops was the ideal choice for us. The staff are lovely, caring and thoughtful with plenty of get up and go and brilliant ideas to keep the little ones entertained. When I collect her she's usually got plenty of evidence of a day well spent in messy play fun, which means she gets all the fun and we have none of the clearing up at home. The food is excellent, she eats far better at nursery that at home so I'm very happy that she loves the menu. All in all Treetops is a great nursery. We're happy she' safe and well looked after and she's happy that there's always plenty of fun to be had.

How likely would you be to recommend Treetops (Stotfold)? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Our daughter has been attending treetops for almost 8 months and we are so happy with how Treetops and the staff are looking after our daughter. I love hearing what my daughter has been up to and knowing how well she is looked after. The messy play room is fantastic. The variety of lunch and dinners are exceptional. We were so anxious when our daughter first started, we weren't sure what to expect and how our daughter would take to it. We are so proud and happy to see our baby flourish into a confident happy toddler. The staff really do encourage sharing and learning. We want you to know we think very highly of the girls in Baby Bears. They are so lovely.

How likely would you be to recommend Treetops (Stotfold)? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Good

Value for Money: Excellent

My son has attended Treetops for four years now during that time we've seen lots of changes, however staff members have given him consistency of care and he's built some special bonds with staff. My youngest also attends Treetops and enjoys playing with his friends. I wouldn't hesitate to recommend this nursery, we've not been disappointed.

How likely would you be to recommend Treetops (Stotfold)? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Poor

We've been using this nursery for over three years as we feel it's a fun and stimulating environment for our children. The recent refurbishment has helped in that there is a bit more space for the older children now. The quality of care and the willingness to listen to feedback has generally been very good although this tends to fluctuate depending on the key worker or manager in post at that particular time. Communication to parents could improve but the most important thing is that our children are happy and well looked after, and that has always been the case.

How likely would you be to recommend Treetops (Stotfold)? Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Good

Food / Nutrition: Excellent

Management: Good

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Sonia Harvey, Events & PR Manager at Treetops (Stotfold) responded to this review on 10 Aug 2015:

Thank you for your recommendation and feedback, we will use these comments in our self-evaluation plans for continuous improvement.

Treetops Stotfold is a very good nursery, my son really enjoys going to nursery and has an excellent relationship with the staff. He takes part in a wide range of activities both inside and outside. The food on offer is healthy and my son obviously likes it as he generally has two helpings!

How likely would you be to recommend Treetops (Stotfold)? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

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Awards / Recognitions

March 2017

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