Once Upon A Time Day Nursery

56 Railway Terrace, Llanelli SA15 2RH
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Top 20 award
9.9 52 Reviews
  • Once Upon A Time Day Nursery, Llanelli
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Owner

  • Beverley Alldridge
  • Privately Owned

Person in Charge

  • Beverley Alldridge (Manager)

Number of Childcare Staff

  • 11

Total Places for Children

  • 32

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Funding & Fees

  • Please see full price list on our website

Opening Times

  • Monday 07:00-19:00
    Tuesday 07:00-19:00
    Wednesday 07:00-19:00
    Thursday 07:00-19:00
    Friday 07:00-19:00

When Closed

  • Bank Holidays & Christmas
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Once Upon A Time Day Nursery Reviews (52)

9.9

Once Upon A Time Day Nursery has a Review Score of 9.9 (9.920) out of 10, based on 17 reviews in the last 2 years.
Over all time Once Upon A Time Day Nursery has 52 reviews.

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Reviewer Connection to Once Upon A Time Day Nursery
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Total of 52, showing 41-52
Review from K J (Mother of Child) published on 8 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son loves coming to Once Upon A Time Day Nursery. The manager is wonderful and clearly loves the nursery and the work she does as it reflects directly to the staff which are just as wonderful and passionate.
My son started during the pandemic which meant we weren't able to go into the setting with
him but this didn't stop him from settling well and us feeling reassured. The nursery communicate brilliantly by using the app, messaging, photographs, sending home children's work, parent's evening, newsletters, social media and much more.
The nursery are always striving to be the best and starting new initiatives and are passionate of the work they do with the children. It has a lovely warm feel to it.
Reply from Rebecca Bello, Manager at Once Upon A Time Day NurseryThank you for your review, we have a very dedicated team who love their job and all the little ones we get to meet. We are so glad to hear he loves to come to us and we get to see him enjoy our nursery and watch him settle into big school as well. We realise the difficult times we are in and our means of communication helps us all overcome those barriers and make everyone feel a little more at ease with regular updates.
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Review from Alysha L (Mother of Child) published on 8 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my children have attended Once Upon A Time Day Nursery. My oldest started in 2017 and she loved the staff to the point of referring to them as her aunties. In 2021 my youngest daughter started at just 3 months which is very young. I was able to go back to work with peace of mind and that is all
down to the staff at Once Upon A Time. They are a fantastic team who create such a loving, safe atmosphere.
Both my children have loved/love their time there.
My daughter has become such a little confident baby, she has started to try and feed herself, walk, attempted words and that is all from the skill work that the staff have been doing with her.
She takes part in a variety of activities suitable for her age and eats lovely nutritional homemade meals.
Once Upon A Time Day Nursery is everything I could wish for in a nursery and I don’t think I could ever explain my gratitude to the staff there.
Reply from Rebecca Bello, Manager at Once Upon A Time Day NurseryThank you for your review and kind words, it really means a lot to hear such lovely comments. It has been such a pleasure looking after both girls and sharing those special moments such as learning to walk, talking and going off to big school.
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Review from Danielle W (Mother of Child) published on 8 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since our son has stated at Once Upon A Time Day Nursery he has come on with his vocabulary and achieving his milestones, but most of all it’s how happy he is when walking into the nursery and the greeting from the staff that we are so happy about. Also the amount of activities they do with our son
which are constantly changing and are well thought through.
Reply from Rebecca Bello, Manager at Once Upon A Time Day NurseryThank you for your review. He has settled in so well and it's great to see his confidence grow week by week. We thoroughly enjoy our daily activities so it's lovely to hear he loves them as much as we do.
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Review from Charlene W (Mother of Child) published on 8 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Would just like to say how amazing this place is for my girl. She loves coming here. All the girls are fab who work there. I wouldn't want my girl to go anywhere else. The girls are always helpful if I have any queries.
Reply from Rebecca Bello, Manager at Once Upon A Time Day NurseryThank you for your review, we are happy to help in any way we can. It is a pleasure to have her at nursery she is such a chatty little girl and we always enjoy hearing her stories about what she has been up to.
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Review from Mesia-jayne R (Mother of Child) published on 7 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has attended once a upon a time since May 2021 and I can't recommend them enough.
The support and communication is amazing and all the staff are so friendly and kind.
I feel at ease when my son is in their care and know he is having the best time.
The activities are fun and educational,
my son has progressed in his communication and social skills since attending.
The food is nutritious and always smells amazing when picking him up. I'm so happy to have found a nursery that truly care and are genuinely happy to see him. I'll be devastated when he has to leave to start school.
Reply from Rebecca Bello, Manager at Once Upon A Time Day NurseryThank you for your review. We are very proud of him and how much he has developed. We are delighted to be a part of his learning journey and to help him enhance his skills. We will be sad to see him leave to go to big school but we know he will love and enjoy it.
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Review from Adam R (Father of Child) published on 7 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great nursery with great staff. Really help us with extra support for our son. Came to these after a bad experience with another nursery. Was very nervous after our first experience, but they've been great! Well recommended!
Reply from Rebecca Bello, Manager at Once Upon A Time Day NurseryThank you for your review. We are so glad that we are able to give him the support he needs and help reduce nervous feelings around childcare and leaving your little ones.
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Review from Imogen H (Mother of Child) published on 25 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since starting at Once Upon A Time in September, my daughter has come on leaps and bounds. She loves going into nursery in the morning and seems so happy when I pick her up! She talks about the staff and her friends at home all the time. I am really impressed with their menu as it contains a wide variety
of food choices during the week and I absolutely love the app which records my daughter's day. Seeing the photos at the end of my day always makes my day. Would recommend this nursery to anyone!
Reply from Rebecca Bello, Manager at Once Upon A Time Day NurseryThank you for your review, she has made so many friends and is very sociable with all our staff. It is lovely to hear feedback that you enjoy our app, we love sending photos of the children enjoying their time at nursery.
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Review from J R (Mother of Child) published on 25 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic nursery. Very child orientated. Used for both my children 7 years apart. Also fantastic with children who have additional needs. Very accommodating at short notice too. Staff extremely friendly and both my children have adored them.
Reply from Rebecca Bello, Manager at Once Upon A Time Day NurseryThank, you for your review and lovely feedback. It is wonderful to keep in touch with families over the years and look after siblings.
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Review from Simone E (Mother of Child) published on 25 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Once Upon A Time Day Nursery is a brilliant, friendly and nurturing nursery, that truly cares about your children. My child has thrived there and thoroughly enjoys going. All aspects of children's development are targeted, and they have been a godsend with facilitating potty training with my son. Children
are able to explore the outdoors with this nursery, which I think is great, and offer pick-ups and drop-offs to school, which is extremely helpful.
Communication is brilliant, and from day one I have felt very secure with leaving my son in their capable hands, knowing he is being well looked after. I've already signed up our newest addition to our family to go to this nursery as I love it so much. It is a fabulous nursery.
Reply from Rebecca Bello, Manager at Once Upon A Time Day NurseryThank you for your review and kind words, we aim to provide high-quality childcare and help with the challenges of little one's development/transitions to big school. We are very much looking forward to the newest little one attending soon.
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Review from Emma R (Mother of Child) published on 25 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have used once upon a time day nursery since my son was 8 months old. He’s now three and half years and he absolutely loves it. He’s thrived there and always comes out with a smile on his face.
After a rocky start with another nursery he was first in, they definitely restored my faith and made the
transition moving him smooth and easy.
All the girls are so friendly and are amazing with the children.
They do different activities every day, lots of costume days, outdoor play etc.
I couldn’t ask for a better place for my son.
He also has dietary requirements which they have adhered to amazingly.
A friend asked me for a recommendation for a nursery, and her child now goes to and loves it. As well as my niece recently.
They do a fantastic job here and I couldn’t recommend enough!
Best nursery around.
Reply from Rebecca Bello, Manager at Once Upon A Time Day NurseryThank you for your review. It has been lovely to watch him grow and develop in to the confident little boy he has become. It is heartwarming to watch cousins play and learn together as a part of our family as well.
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Review from D F (Mother of Child) published on 25 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was very nervous about my child starting nursery for such a long day but the staff at the nursery couldn’t be more welcoming to both me and my child. I get a detailed form at the end of every session stating what he’s been up to, eaten, nappy changes, sleep and also photos of him which I find makes
his time there much easier for me and I feel completely at ease! My child absolutely loves going there and just runs in without any problems! I’m also at ease knowing he’s eating a range of nice meals so I don’t have to worry about doing packed lunch etc! All the staff are very helpful and I find they are very on the ball with absolutely everything! I’m so glad I picked this nursery.
Reply from Rebecca Bello, Manager at Once Upon A Time Day NurseryThank you for your review, he has settled in fantastically. Choosing childcare can be difficult at the best of times never mind through the last 2 years, but we are so happy that you feel at ease leaving him with us to enjoy the range of activities and meals we have to offer and that you get to see it all at the end of the day with our daily diaries on our app.
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Review from A D (Mother of Child) published on 25 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter loves coming to once upon a time nursery she gets so excited when I tell her it's her 'school' day. She doesn't settle well with some family so to find a place she is excited to go is wonderful. Once upon a time is a warm and engaging place and the staff are so lovely. It takes a lot of
worry off me as a working mum to know she’s safe and enjoying in nursery.
Reply from Rebecca Bello, Manager at Once Upon A Time Day NurseryThank you for your review, it's lovely to hear that she is as excited to come as we are excited to have her with us. We are delighted that we can ease the worry when little ones start nursery as it can be such an anxious time especially during the challenging years that we have faced, but knowing they are safe, happy and settled can help everyone feel a little more at ease and we love that we are able to provide you with that.
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Current Review Score: 9.9 (9.920)

Overview of Review Score

The Review Score of 9.9 (9.920) out of 10 for Once Upon A Time Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.995 for Once Upon A Time Day Nursery is calculated as follows: ( (203 Excellents x 5) + (1 Goods x 4) ) ÷ 204 Ratings = 4.995
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.925 Points relating to the number of positive Reviews for Once Upon A Time Day Nursery is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.925
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 number of registered child places is 6.4, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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