Busy Bees at Sunderland, Ryhope Village

Waterworks Road, Ryhope, Sunderland SR2 0LW

Serving parents in the Ryhope area, Busy Bees at Sunderland Ryhope Village operates an open-door policy towards clients in looking to involve them as much as possible with their child’s early years. Parents are able to enjoy seeing their child during age-specific activities and self-directed play.

In order to keep standards high, staff experience on-going training and detailed induction programmes, while all employees are vetted before appointment in adhering towards an effective security outlook.

Group: Busy Bees Nurseries Ltd

Person in charge: Helen Wallace & Jenna Baxter (Nursery Managers)

Local Authority / Social Services: Sunderland City Council

Number of Staff: 29

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 101

Age Range: from 0 years to 11 years

Opening Days: Mon-Fri

Opening Hours: 0730-1800

When Closed: Bank Holidays

Overview

The Review Score of 9.3 (maximum of 10) for Busy Bees at Sunderland, Ryhope Village is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 14 Reviews over all time. This Average Rating is also the rating value for Busy Bees at Sunderland, Ryhope Village in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 8 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.873 for Busy Bees at Sunderland, Ryhope Village is calculated as follows: ( (144 Excellents x 5) + (21 Goods x 4) ) ÷ 165 Ratings = 4.873

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.396 Points relating to the number of positive Reviews for Busy Bees at Sunderland, Ryhope Village is based on 8 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 20.2 positive Reviews (101 registered maximum number of service users ÷ 5). 8 Reviews ÷ 20.2 Target = 0.396

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.3 Busy Bees at Sunderland, Ryhope Village has a Review Score of 9.3 (9.269)

Average Ratings

  • Excellent
    12
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Busy Bees at Sunderland, Ryhope Village?

  • Extremely LIKELY
    14
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Busy Bees at Sunderland, Ryhope Village

  • Mother of Child
    12
  • Father of Child
    1
  • Grandmother of Child
    1

Our Grandson spent several happy months in this Nursery, before moving away from the area. We have no complaints whatsoever, a happy child is what it's all about at the end of the day!

How likely would you be to recommend Busy Bees at Sunderland, Ryhope Village? Extremely Likely

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Average Rating:   4.8 out of 5

Fantastic nursery! All of the girls have patience and time for every child. They are brilliant. The nursery chef makes brilliant meals and I love the fact he knows all the kids' names and has time for them. You can tell the girls really care about every child that attends. The nursery is worth every penny.

How likely would you be to recommend Busy Bees at Sunderland, Ryhope Village? Extremely Likely

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Average Rating:   5 out of 5

An excellent nursery, lovely atmosphere, staff are very approachable and keep you informed. Can see the progress my little boy is making.

How likely would you be to recommend Busy Bees at Sunderland, Ryhope Village? Extremely Likely

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Average Rating:   4.9 out of 5

My little boy has just started at Busy Bees and we are very pleased at how well he is settling in. My son has ASC and already he is interacting with other children, which he wouldn’t normally do. We love parent zone and that we can view photographs and see his progress online. Staff are friendly and have a good understanding of ASC which will help to support and develop my child’s needs

How likely would you be to recommend Busy Bees at Sunderland, Ryhope Village? Extremely Likely

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Average Rating:   5 out of 5

Fantastic nursery with a great staff team. My 2 children attended and I have been very happy with the care provided.

How likely would you be to recommend Busy Bees at Sunderland, Ryhope Village? Extremely Likely

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Average Rating:   5 out of 5

Great nursery, all the staff are friendly and helpful! They've all created a lovely bond with my little boy. He loves nursery and has made lots of new friends!

How likely would you be to recommend Busy Bees at Sunderland, Ryhope Village? Extremely Likely

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Average Rating:   5 out of 5

I am extremely pleased with how well my daughter has settled here, the staff are amazing with her. I love how I am able to check parent zone and see what she has been up to throughout the day.

How likely would you be to recommend Busy Bees at Sunderland, Ryhope Village? Extremely Likely

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Average Rating:   5 out of 5

Our son has settled in brilliantly, the staff are fab, dedicated and committed to their jobs, our son loves it here. The food is great, it has allowed our son to try food that we wouldn't have thought of! The volume of activities is perfect, it is enough to stop them being bored, but also repetitive so the children learn as well.

How likely would you be to recommend Busy Bees at Sunderland, Ryhope Village? Extremely Likely

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Average Rating:   4.9 out of 5

This nursery is fantastic and had become the most important stepping stone in our daughter's learning and development in early years education... Staff and surroundings are second to none and never pick up an unhappy girl always full of smiles.

How likely would you be to recommend Busy Bees at Sunderland, Ryhope Village? Extremely Likely

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Average Rating:   5 out of 5

My son thoroughly enjoys attending Busy Bees at Ryhope - the staff are all very good with him as he is a timid little boy. They have helped his confidence a lot. He has made some nice friends with the other children who attend.

How likely would you be to recommend Busy Bees at Sunderland, Ryhope Village? Extremely Likely

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Average Rating:   4.4 out of 5

Brilliant day care nursery, my children are very happy there and enjoy going! I also know that the staff here have really brought my little boys speech on.
Staff are always very helpful and friendly and are great with my little ones which puts my mind at ease. I can't recommend this nursery enough.

Thank you to the busy bees staff for all their hard work.

How likely would you be to recommend Busy Bees at Sunderland, Ryhope Village? Extremely Likely

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Average Rating:   4.9 out of 5

I cannot praise this nursery higher. It is fantastic, the time and effort they put into educating and nurturing the children. My 3-year-old loves coming to nursery and is developing life skills and communication skills quickly with the help of her key worker and staff.

How likely would you be to recommend Busy Bees at Sunderland, Ryhope Village? Extremely Likely

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Average Rating:   5 out of 5

My 2-year-old twin girls attend twice a week. It has brought them on so well regarding speaking. They are always a bit upset when I drop them off (it's the same when I leave them with family) but the staff are brilliant with them and have them settled within a couple of minutes. When I pick them up, they are always happily playing away. My girls now know all of the names of the staff and enjoy telling me about their day. There is lots for them to do and they have different areas to play in. My girls know all the nursery rhymes and actions that they have learnt from being at nursery. They are also helping them to learn how to get clothes on and shoes which help me out because with having twins, I don't always get that one on one time to show them how to do things when we are in a rush getting ready. I've only had positive experiences with Busy Bees and would highly recommend them to anyone.

How likely would you be to recommend Busy Bees at Sunderland, Ryhope Village? Extremely Likely

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Average Rating:   5 out of 5

We are extremely happy with the childcare we receive from Busy Bees. Our daughters have a love of learning and the staff put a lot of time and effort in the activities they do. When one of our daughters left for school, the reception teacher commented that she was very capable and could already write her name etc and we believe that's because of the great start at Busy Bees.

How likely would you be to recommend Busy Bees at Sunderland, Ryhope Village? Extremely Likely

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Average Rating:   4.3 out of 5

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