The Right Track Nursery

Hertford East Station, Mill Road, Hertford SG14 1SB
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8.5 29 Reviews
  • The Right Track Nursery, Hertford
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Owner

  • Alexandra Byrne
  • Privately Owned

Person in Charge

  • Charlie Kraus (Manager)

Admission Information

  • None

Number of Childcare Staff

  • 10

Total Places for Children

  • 19

Age Range

  • from 0 years 0 months
  • to 5 years 0 months

Funding & Fees

  • Sibling discounts, free sessions for 2,3 & 4 year olds

Opening Times

  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30

When Closed

  • Bank Holidays & Christmas
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The Right Track Nursery Reviews (29)

8.5

The Right Track Nursery has a Review Score of 8.5 (8.542) out of 10, based on 5 reviews in the last 2 years.
Over all time The Right Track Nursery has 29 reviews.

Overall Experience
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Date Published
  • 29
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  • 5
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Reviewer Connection to The Right Track Nursery
  • 26
  • 3
Total of 29, showing 21-29
Review from Rosamind G (Mother of Child) published on 11 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Right Track is a fantastic nurturing environment with caring workers with a commitment to the learning of the children. The setting is wonderful and the children all love the trains. My child couldn't be happier there. I would thoroughly recommend The Right Track.
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Review from Carmen W (Mother of Child) published on 2 August 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my children attended The Right Track nursery from about 5 months old. I can remember the first day for each of my children so well, happy and settled, smiling and singing.
The staff exceed expectations and go beyond meeting the children's needs, got to know my children and worked with me as
their mum, to provide tailored care.


The detailed feedback and photos of daily and captivating activities and key milestones will be forever cherished.
The nursery provided a sound foundation of love, care, support and learning to my children throughout their time at The Right Track and inadvertently supported me as a working parent.


The staff and management are professional, go the extra mile and become like family and are thoroughly appreciated.
The nursery location and opening times are ideal for working parents.
I highly recommend The Right Track nursery.

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Review from C M (Mother of Child) published on 26 September 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We are happy with the childcare services provided by the nursery. Our child enjoys going there and the staff are helpful and friendly. We like the fact that food is cooked on site and the menu is varied. Our child enjoys the food that he is given to eat. On one occasion we picked up our son in the evening
and we were disappointed to note he was eating a popsicle (which has no nutritional value). We felt that such food should not be offered to the children. This is a minor comment on what otherwise is a good and reliable nursery.
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Review from Laura M (Mother of Child) published on 26 August 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My daughter has only been at The Right Track for 7 weeks but I'm already very impressed by the care and attention she gets. It is a small nursery so all the nursery carers know all the children and she doesn't feel like just a number. I feel very happy when I leave her there in the mornings and she
loves it too. I was recommended the nursery by a friend and am very pleased so far with everything they offer and mainly the level of care she receives.
Reply from Alexandra Byrne, owner at The Right Track Nursery
Thank you for your lovely review.
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Review from Joanna B (Mother of Child) published on 20 November 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
My child is now over 2 and has attended the Right Track since he was 5 1/2 months old. I have found the Right Track to have a warm, friendly, nurturing approach and my son loves it there. This is not a large nursery and I've been very impressed with the creativeness of how they use the space and the
range of activities they provide. Since learning to talk I can't fault my son's manners - he regularly says please and thank you (for everything!!) - this must be fostered at nursery as well as at home as my child is full time. I feel I know the staff and am happy with the care all members of staff provide for my child.


As a comparison when talking to friends with children at other nurseries I think the nursery staff know my son very well (this extends beyond his key worker which gives me a lot of comfort) and there has been a high level of tailoring to his sleep/weaning/allergy/development needs - possibly due to the small nature of the nursery - they have been very flexible.

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Review from Angela A (Mother of Child) published on 26 August 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daughter has attended this nursery sine June 2011 when she was 9 months old. It was the best decision I made choosing The Right Track for her. From day 1, I have felt she was in safe hands, have been kept fully updated with her progress and she absolutely loved her time here. It made it so much easier
for me to relax at work knowing she was being so well looked after. All staff are friendly and have had such an impact on her development. I credit everyone here with the way she has grown into such a caring, confident, sociable and clever child. I wouldn't hesitate to recommend The Right Track to everyone! Her last day was extremely sad for all of us !!! (only leaving to start 'big school).
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Review from Katherine R (Mother of Child) published on 20 August 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My son has been at this nursery full time for a year since he was 8 months old. He is cared for to the highest standard and I feel like he is being looked after by members of a family rather than a nursery. The staff cannot do enough for my son and us as parents. They care about his health and development.
I couldn't recommend the nursery highly enough.
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Review from Rebecca N (Mother of Child) published on 20 August 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were really happy with The Right Track Nursery, we felt reassured that we were leaving our son in a safe place. Our son enjoys attending nursery, the activities on offer, the food and seeing his friends. There is a great choice of activities to do outside - weather it is sunny or dull. The staff
are all very friendly and genuinely like seeing my son on a Friday when he attends.
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Review from Nicky (Mother of Child) published on 12 August 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our son has attended The Right Track since August 2014 and was only 5 months old when he started. We have been delighted with the love, attention and care he receives from all the staff at the nursery. The nursery offers a huge range of activities on a daily basis as well as regular celebratory and
fundraising days. The baby room is a really safe environment where our son has thrived. We receive an excellent feedback form on a daily basis. It is a huge relief to go to work and not worry about our baby. We feel so lucky to have found The Right Track first time round.
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Current Review Score: 8.5 (8.542)

Overview of Review Score

The Review Score of 8.5 (8.542) out of 10 for The Right Track Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.2 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.4 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.167 for The Right Track Nursery is calculated as follows: ( (40 Excellents x 5) + (9 Goods x 4) + (1 Satisfactorys x 3) + (1 Poors x 2) + (9 Very Poors x 1) ) ÷ 60 Ratings = 4.167
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.375 Points relating to the number of positive Reviews for The Right Track Nursery is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 19 number of registered child places is 3.8, which has been reached with 4 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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