The Right Track Nursery

Hertford East Station, Mill Road, Hertford SG14 1SB

The Right Track Nursery, Hertford, Hertfordshire
The Right Track Nursery, Hertford, Hertfordshire
The Right Track Nursery, Hertford, Hertfordshire

The Right Track Nursery looks to offer parents the peace of mind that professional childcare can bring, while maintaining a fun and happy setting where children are able to pick up a plethora of new skills and interests.

The service was founded on traditional family values and staff take pride in a friendly approach, while understanding that the aim is to see each child grow and develop as an individual.

There are convenient drop off and pick up points and the nursery is ideal fro commuters. Full or part-time sessions are available and freshly-cooked meals support nutrition.

Owner: Alexandra Byrne

Person in charge: Alexandra Byrne (Owner/Manager)

Local Authority / Social Services: Hertfordshire County Council

Number of Staff: 10

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 19

Age Range: from 0 years 0 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1830

When Closed: Bank Holidays & Christmas

Fees Guide: Sibling discounts, free sessions for 2,3 & 4 year olds

Admission Information: None

Vacancies

Please Contact Us for Latest Vacancies

Reviews

8 The Right Track Nursery has a Review Score of 8 (7.992)

The Review Score of 8 (maximum of 10) for The Right Track Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 8 Reviews over all time. This Average Rating is also the rating value for The Right Track Nursery in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.3 out of 5 from 1 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.729 for The Right Track Nursery is calculated as follows: ( (71 Excellents x 5) + (24 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 96 Ratings = 4.729

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.263 Points relating to the number of positive Reviews for The Right Track Nursery is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 3.8 positive Reviews (19 registered maximum number of service users ÷ 5). 1 Reviews ÷ 3.8 Target = 0.263

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    7
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend The Right Track Nursery?

  • Extremely LIKELY
    7
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to The Right Track Nursery

  • Mother of Child
    8

Both my children attended The Right Track nursery from about 5 months old. I can remember the first day for each of my children so well, happy and settled, smiling and singing.
The staff exceed expectations and go beyond meeting the children's needs, got to know my children and worked with me as their mum, to provide tailored care.

The detailed feedback and photos of daily and captivating activities and key milestones will be forever cherished.
The nursery provided a sound foundation of love, care, support and learning to my children throughout their time at The Right Track and inadvertently supported me as a working parent.

The staff and management are professional, go the extra mile and become like family and are thoroughly appreciated.
The nursery location and opening times are ideal for working parents.
I highly recommend The Right Track nursery.

How likely would you be to recommend The Right Track Nursery? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

We are happy with the childcare services provided by the nursery. Our child enjoys going there and the staff are helpful and friendly. We like the fact that food is cooked on site and the menu is varied. Our child enjoys the food that he is given to eat. On one occasion we picked up our son in the evening and we were disappointed to note he was eating a popsicle (which has no nutritional value). We felt that such food should not be offered to the children. This is a minor comment on what otherwise is a good and reliable nursery.

How likely would you be to recommend The Right Track Nursery? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Excellent

Food / Nutrition: Satisfactory

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

My daughter has only been at The Right Track for 7 weeks but I'm already very impressed by the care and attention she gets. It is a small nursery so all the nursery carers know all the children and she doesn't feel like just a number. I feel very happy when I leave her there in the mornings and she loves it too. I was recommended the nursery by a friend and am very pleased so far with everything they offer and mainly the level of care she receives.

How likely would you be to recommend The Right Track Nursery? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Excellent

Alexandra Byrne, owner at The Right Track Nursery responded to this review on 26 Aug 2016:

Thank you for your lovely review.

My child is now over 2 and has attended the Right Track since he was 5 1/2 months old. I have found the Right Track to have a warm, friendly, nurturing approach and my son loves it there. This is not a large nursery and I've been very impressed with the creativeness of how they use the space and the range of activities they provide. Since learning to talk I can't fault my son's manners - he regularly says please and thank you (for everything!!) - this must be fostered at nursery as well as at home as my child is full time. I feel I know the staff and am happy with the care all members of staff provide for my child.

As a comparison when talking to friends with children at other nurseries I think the nursery staff know my son very well (this extends beyond his key worker which gives me a lot of comfort) and there has been a high level of tailoring to his sleep/weaning/allergy/development needs - possibly due to the small nature of the nursery - they have been very flexible.

How likely would you be to recommend The Right Track Nursery? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter has attended this nursery sine June 2011 when she was 9 months old. It was the best decision I made choosing The Right Track for her. From day 1, I have felt she was in safe hands, have been kept fully updated with her progress and she absolutely loved her time here. It made it so much easier for me to relax at work knowing she was being so well looked after. All staff are friendly and have had such an impact on her development. I credit everyone here with the way she has grown into such a caring, confident, sociable and clever child. I wouldn't hesitate to recommend The Right Track to everyone! Her last day was extremely sad for all of us !!! (only leaving to start 'big school).

How likely would you be to recommend The Right Track Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My son has been at this nursery full time for a year since he was 8 months old. He is cared for to the highest standard and I feel like he is being looked after by members of a family rather than a nursery. The staff cannot do enough for my son and us as parents. They care about his health and development. I couldn't recommend the nursery highly enough.

How likely would you be to recommend The Right Track Nursery? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

We were really happy with The Right Track Nursery, we felt reassured that we were leaving our son in a safe place. Our son enjoys attending nursery, the activities on offer, the food and seeing his friends. There is a great choice of activities to do outside - weather it is sunny or dull. The staff are all very friendly and genuinely like seeing my son on a Friday when he attends.

How likely would you be to recommend The Right Track Nursery? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Good

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Our son has attended The Right Track since August 2014 and was only 5 months old when he started. We have been delighted with the love, attention and care he receives from all the staff at the nursery. The nursery offers a huge range of activities on a daily basis as well as regular celebratory and fundraising days. The baby room is a really safe environment where our son has thrived. We receive an excellent feedback form on a daily basis. It is a huge relief to go to work and not worry about our baby. We feel so lucky to have found The Right Track first time round.

How likely would you be to recommend The Right Track Nursery? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

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