First Steps Junior Academy

66a Gilford Road, Craigavon BT63 5EF

First Steps Junior Academy, Craigavon, County Armagh
First Steps Junior Academy, Craigavon, County Armagh
First Steps Junior Academy, Craigavon, County Armagh

First Steps Junior Academy offers a loving homely environment for your child. First Steps has been a vital part of the community for 14 years. The large house has been renovated and extended to provide a high standard of care and facilities for children aged 3months to 4years. Every day at First steps is fun filled and stimulating with age appropriate resources and activities in every room. Visits from Jo Jingles and the Spanish teacher compliment learning through play and the pre-school curriculum. The garden is securely fenced allowing the children the opportunity to explore outside and enjoy the large climbing frame. After-school care is provided in the local church hall. Afternoon collections and summer schemes are available for children attending the local schools. The cook provides a wide variety of nutritionally balanced meals for every child’s individual dietary requirements. At First Steps carers strive to deliver a high standard of care ensuring they meet the needs of every individual child.

Group: Clear Day Nurseries

Person in charge: Lisa May (Manager)

Local Authority / Social Services: Southern Health and Social Care Trust

Number of Staff: 24

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 54

Age Range: from 0 years 6 months to 4 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0700-1800

When Closed: Public Holidays

Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.3 First Steps Junior Academy has a Review Score of 9.3 (9.255)

The Review Score of 9.3 (maximum of 10) for First Steps Junior Academy is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 13 Reviews over all time. This Average Rating is also the rating value for First Steps Junior Academy in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.699 for First Steps Junior Academy is calculated as follows: ( (111 Excellents x 5) + (43 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 156 Ratings = 4.699

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.556 Points relating to the number of positive Reviews for First Steps Junior Academy is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 10.8 positive Reviews (54 registered maximum number of service users ÷ 5). 6 Reviews ÷ 10.8 Target = 0.556

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    11
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend First Steps Junior Academy?

  • Extremely LIKELY
    13
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to First Steps Junior Academy

  • Mother of Child
    12
  • Father of Child
    1

All the staff at the nursery are friendly, helpful and caring. They go out of their way to ensure that all children are happy. The after school staff are brilliant and go the extra mile for the children. They ensure that they have loads of fun activities and outings for the children over the summer months so they don't get bored. My son loves all the staff and is always welcomed with a smile.

How likely would you be to recommend First Steps Junior Academy? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Very friendly staff. Very supportive in settling my son into the environment. I am very happy to note that my son's needs are being met. He is very happy and keen to go which speaks for itself.

How likely would you be to recommend First Steps Junior Academy? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

I have 2 children currently going to First Steps Junior Academy, and we have been with them for over 2 years. The youngest started in the baby room and is now in Juniors. My kids love going and get along well with both the nursery assistants and the other children. I highly recommend this place.

How likely would you be to recommend First Steps Junior Academy? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Good

Activities: Excellent

Staff: Good

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Good

Value for Money: Good

My son attended First Steps Junior from March 2014 to January 2017. He loved coming to nursery and he formed great relationships with children, staff and management.
Every evening he had to say "Bye, Bye" to the managers. Even though he no longer attends the nursery he still talks about the children and all of the staff.
I would not hesitate in recommending First Steps Junior Academy to family and friends.

How likely would you be to recommend First Steps Junior Academy? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My daughter who is 10 and my son who is 6 have both attended the After Schools since they started in Primary 1. They both enjoy the spacious accommodation next to the park and the many activities on offer. There is an excellent summer scheme with exciting themed weeks and a weekly trip which they love. The staff are always approachable and helpful and are quick to inform you of any issues that may arise from time to time. The staff clearly put much time and effort into organising the summer scheme and other holiday times, and meals are provided then. The school collection service is very good and flexible enabling the children to attend after school activities. The staff listen to the children's suggestions with regard to activities. The children have enjoyed football, gymnastics, badminton, tennis, cooking, painting and other creative activities. I am very pleased with the standard of care.

How likely would you be to recommend First Steps Junior Academy? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

I have 2 children attending First Steps, my eldest who is coming up to 3 has attended since he was 6 months old, my youngest who is now 8 months has attended since he was 6 months. I have no complaints regarding First Steps this entire time, the staff are friendly, open, encouraging and my children feel so at home there. The staff have been great with me as a new mum, working with me at each stage a child is at e.g. weaning, toilet training etc. The boys learn so much and they have confidence and have progressed so much at first stage and interacting with all the other children. They enjoy the play, activities, food and love and attention from the staff.

How likely would you be to recommend First Steps Junior Academy? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My daughter settled in very quickly in the nursery. The staff are helpful and friendly. My child is enjoying her time in the nursery.

How likely would you be to recommend First Steps Junior Academy? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

I have used first steps for both my daughter and son and cannot recommend them highly enough!! The standard of care is excellent but even more importantly they offer a homely environment for your children to play and learn. Every mother knows the struggle you go through leaving your little ones to go to work especially when they are very small and feeling confident they are well looked after and happy makes leaving them that little bit easier!

How likely would you be to recommend First Steps Junior Academy? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Our two kids have attended 1st Steps for two years so far and we have been more than happy with the love and care they have received. There is an excellent manager and very approachable. The team are very friendly and it's obvious that they genuinely love the kids. We would highly recommend 1st Steps to anyone.

How likely would you be to recommend First Steps Junior Academy? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My little girl started in First Steps at 9 months old, we were given lots of time to help her settle in and the staff were all very caring and helpful. As she has moved through the rooms I am very happy with how she is progressing and the development leaps she is making. Her key workers always seem very aware of what they can do to help her develop the areas she has more difficulty with. Most importantly she is happy to go to nursery and tells me all about what she has been doing when I collect her.

How likely would you be to recommend First Steps Junior Academy? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My child is going there from last year and I am looking amazing changes in him. When he started, he was almost 3 and didn't speak much and now the situation is absolutely opposite. Lol. He is learning a lot over there. I am quite impressed from the activities arranged by nursery, especially different themes for every month is really works to teach them along playing. Apart from this, outside area for playing is quite big and my little one enjoys to play there. It's always difficult for parents to leave their child while going for work but this place is absolutely amazing where I know my child is safe and have loads of fun and cuddle. Thanks first steps!

How likely would you be to recommend First Steps Junior Academy? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Satisfactory

First Steps has a lovely caring, homely environment with bright colourful room that display lots off the children's work. All the staff are very good with both my girls who have attended the nursery for the past 7 years. I would recommend First Steps to any off my friends and family.

How likely would you be to recommend First Steps Junior Academy? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My daughter has attended this nursery for a number of years. She is very happy here and has progressed well. I find the staff approachable and helpful and each of my child's key workers has had a genuine interest in my daughter's progress and well being. The management is always on hand to answer any questions I may have. My child is happy to attend this nursery and I am content and happy that she is well looked after.

How likely would you be to recommend First Steps Junior Academy? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Satisfactory

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Awards / Recognitions

March 2017

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