Rascals Day Nursery - Balmoral

27 Upper Lisburn Road, Finaghy, Belfast BT10 0GX
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Top 20 award
9.9 46 Reviews
  • Rascals Day Nursery - Balmoral, Belfast
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Carolyn Heading (Manager)

Number of Childcare Staff

  • 14

Total Places for Children

  • 50

Age Range

  • from 0 years 2 months
  • to 5 years 0 months

Opening Times

  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30

When Closed

  • Bank Holidays, Christmas & Easter 2 days
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Rascals Day Nursery - Balmoral Reviews (46)

9.9

Rascals Day Nursery - Balmoral has a Review Score of 9.9 (9.943) out of 10, based on 19 reviews in the last 2 years.
Over all time Rascals Day Nursery - Balmoral has 46 reviews.

Overall Experience
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Date Published
  • 46
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  • 19
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Reviewer Connection to Rascals Day Nursery - Balmoral
  • 35
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Total of 46, showing 41-46
Review from Carolyn P (Mother of Child) published on 20 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Rascals Upper Lisburn Road has been a complete lifesaver for the fact that they offer exceptional emergency childcare. Staff has always been friendly, welcoming to both myself and my son. I couldn’t be more pleased to have such quality child care on such short notice! Well done ladies.
Reply from Carolyn Heading at Rascals Day Nursery - Balmoral
Thank you for such a positive review, we strive to provide an excellent high quality service to everyone. I will ensure that our staff receive the feedback!
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Review from Lorraine H (Mother of Child) published on 26 April 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little boy has been going to Rascals for 7 years and has loved every minute of it. Staff have been excellent over the years. He now attends the afterschool unit and gets collected from his school by the Rascals school collector, this is a great service and well organised.
Now my little girl attends
and I couldn't think of a better place, she loves it. Wakes up in the mornings and asked 'are we going to Rascals?' The activities provided include painting, sticking and gluing, playdough, storytimes, group times and many more, all have helped both my children in their developments.
Reply from Carolyn Heading, Manager at Rascals Day Nursery - Balmoral
Thank you for such a positive review. At Rascals we pride ourselves in being efficient and well organised and we are glad that this is reflected in our service.
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Review from Lorraine R (Mother of Child) published on 25 April 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been with the nursery since October 2016, he was unsettled at the start but due to the brilliant care and attention, he now loves going. The senior unit head is amazing with him and I find her so easy to communicate with, she gives my son brilliant care as does all the girls, The Occupational
Therapist is also involved with him as his speech is delayed and she has also been brilliant. I have full confidence in all the staff and am very happy with the care he is receiving.
The manager is also extremely helpful and pleasant on all occasions I have spoken with her.
Reply from Carolyn Heading, Manager at Rascals Day Nursery - Balmoral
Thank you for taking the time to leave such a great review, I will make sure that this is passed on to all of the staff!
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Review from M D (Mother of Child) published on 21 April 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our little 2-year-old adores Rascals and runs in in the morning.


The staff work very hard and give great cuddles! She comes home every day with stories of her adventures. It has really helped her socially and gotten her into a good routine for her meals which I appreciate.

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Review from Karen M (Mother of Child) published on 11 April 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was really nervous about returning to work as my little girl is very content and I was worried that she would get anxious when I was leaving her all day (7.30-5.30). I really didn't need to worry! Nurseries are often criticised for not being 'child led', but my experience has been that the staff at
Rascals have a consistent routine so my little girl knows what to expect but are happy to be flexible and adapt around her needs. Management are visible, available and responsive and my daughter very quickly built positive and trusting relationships with the staff. They have an app which they update throughout the day and even send me photos on it so I can see how she is doing and how happy she is - which is reassuring, even if it does make me miss her loads!! Rascals is a bit pricier than the other nurseries in the area but I feel confident and comfortable leaving my baby there when I'm going to work and she absolutely loves it which reassures me no end! I'd highly recommend.
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Review from Diane (Mother of Child) published on 6 April 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing nursery really good with children would definitely recommend to anyone!
Excellent nursery for children the staff are so friendly.
Children enjoy it and look forward to going every day.
Best nursery I have chosen, the staff really make you feel at ease when dropping your child off.
Reply from Carolyn Heading, Manager at Rascals Day Nursery - Balmoral
We really appreciate the time that you have taken to review our nursery. Our staff work very hard to ensure that every child and parent are happy and content at all times and it is nice to receive…read more
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Current Review Score: 9.9 (9.943)

Overview of Review Score

The Review Score of 9.9 (9.943) out of 10 for Rascals Day Nursery - Balmoral is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.943 for Rascals Day Nursery - Balmoral is calculated as follows: ( (216 Excellents x 5) + (11 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 228 Ratings = 4.943
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Rascals Day Nursery - Balmoral is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 number of registered child places is 10, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (4)

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