Rascals Day Nursery

27 Upper Lisburn Road, Finaghy, Belfast BT10 0GX

Group: Rascals Day Nurseries

Person in charge: Carolyn Heading (Manager)

Local Authority / Social Services: Belfast Health and Social Care Trust

Number of Staff: 14

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 50

Age Range: from 0 years 2 months to 7 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1830

When Closed: Bank Holidays, Christmas & Easter 2 days

Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.4 Rascals Day Nursery has a Review Score of 9.4 (9.417)

The Review Score of 9.4 (maximum of 10) for Rascals Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Rascals Day Nursery in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.917 for Rascals Day Nursery is calculated as follows: ( (55 Excellents x 5) + (5 Goods x 4) ) ÷ 60 Ratings = 4.917

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.5 Points relating to the number of positive Reviews for Rascals Day Nursery is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 10 positive Reviews (50 registered maximum number of service users ÷ 5). 5 Reviews ÷ 10 Target = 0.500

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    5
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Rascals Day Nursery?

  • Extremely LIKELY
    5
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Rascals Day Nursery

  • Mother of Child
    5

My little boy has been going to Rascals for 7 years and has loved every minute of it. Staff have been excellent over the years. He now attends the afterschool unit and gets collected from his school by the Rascals school collector, this is a great service and well organised.
Now my little girl attends and I couldn't think of a better place, she loves it. Wakes up in the mornings and asked 'are we going to Rascals?' The activities provided include painting, sticking and gluing, playdough, storytimes, group times and many more, all have helped both my children in their developments.

How likely would you be to recommend Rascals Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Carolyn Heading, Manager at Rascals Day Nursery responded to this review on 26 Apr 2017:

Thank you for such a positive review. At Rascals we pride ourselves in being efficient and well organised and we are glad that this is reflected in our service.

My son has been with the nursery since October 2016, he was unsettled at the start but due to the brilliant care and attention, he now loves going. The senior unit head is amazing with him and I find her so easy to communicate with, she gives my son brilliant care as does all the girls, The Occupational Therapist is also involved with him as his speech is delayed and she has also been brilliant. I have full confidence in all the staff and am very happy with the care he is receiving.
The manager is also extremely helpful and pleasant on all occasions I have spoken with her.

How likely would you be to recommend Rascals Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Carolyn Heading, Manager at Rascals Day Nursery responded to this review on 25 Apr 2017:

Thank you for taking the time to leave such a great review, I will make sure that this is passed on to all of the staff!

Our little 2-year-old adores Rascals and runs in in the morning.

The staff work very hard and give great cuddles! She comes home every day with stories of her adventures. It has really helped her socially and gotten her into a good routine for her meals which I appreciate.

How likely would you be to recommend Rascals Day Nursery? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

I was really nervous about returning to work as my little girl is very content and I was worried that she would get anxious when I was leaving her all day (7.30-5.30). I really didn't need to worry! Nurseries are often criticised for not being 'child led', but my experience has been that the staff at Rascals have a consistent routine so my little girl knows what to expect but are happy to be flexible and adapt around her needs. Management are visible, available and responsive and my daughter very quickly built positive and trusting relationships with the staff. They have an app which they update throughout the day and even send me photos on it so I can see how she is doing and how happy she is - which is reassuring, even if it does make me miss her loads!! Rascals is a bit pricier than the other nurseries in the area but I feel confident and comfortable leaving my baby there when I'm going to work and she absolutely loves it which reassures me no end! I'd highly recommend.

How likely would you be to recommend Rascals Day Nursery? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Amazing nursery really good with children would definitely recommend to anyone!
Excellent nursery for children the staff are so friendly.
Children enjoy it and look forward to going every day.
Best nursery I have chosen, the staff really make you feel at ease when dropping your child off.

How likely would you be to recommend Rascals Day Nursery? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Carolyn Heading, Manager at Rascals Day Nursery responded to this review on 06 Apr 2017:

We really appreciate the time that you have taken to review our nursery. Our staff work very hard to ensure that every child and parent are happy and content at all times and it is nice to receive positive feedback. Thank you.

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