Busy Bees at Newhaven

David Lloyd Leisure Centre, Newhaven Place, Newhaven, Edinburgh EH6 4LX

Busy Bees at Newhaven is a professional childcare service that embraces the early years learning potential of babies an toddlers, as well as the role that parents can play, while being well-equipped and resourced with all the learning equipment and expertise needed to achieve high standards.

Quality pre-school learning is pursued alongside sound health and safety policies, with independent assessments and risk assessments, and an ongoing training programme for all professionals.

Group: Busy Bees Nurseries Ltd

Person in charge: Tracy Cameron (Nursery Manager)

Local Authority / Social Services: Edinburgh City Council

Number of Staff: 20

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 54

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1800

When Closed: Christmas & New Year Bank Holidays

Overview

The Review Score of 9.2 (maximum of 10) for Busy Bees at Newhaven is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 10 Reviews over all time. This Average Rating is also the rating value for Busy Bees at Newhaven in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.731 for Busy Bees at Newhaven is calculated as follows: ( (88 Excellents x 5) + (30 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 119 Ratings = 4.731

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.463 Points relating to the number of positive Reviews for Busy Bees at Newhaven is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 10.8 positive Reviews (54 registered maximum number of service users ÷ 5). 5 Reviews ÷ 10.8 Target = 0.463

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.2 Busy Bees at Newhaven has a Review Score of 9.2 (9.194)

Average Ratings

  • Excellent
    8
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Busy Bees at Newhaven?

  • Extremely LIKELY
    9
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Busy Bees at Newhaven

  • Mother of Child
    7
  • Father of Child
    2
  • Aunt of Child
    1

My son enjoys attending and has formed bonds with all staff. There are a variety of activities on offer for the children and I have watched him develop and grow in confidence.

How likely would you be to recommend Busy Bees at Newhaven? Extremely Likely

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Average Rating:   4.7 out of 5

Newhaven offers a home for home experience.when my daughter attends here she never wants to leave. The staff team are welcoming and chat a lot about her day. We receive a full handover at the end of too. They receive high-quality meals which my daughter loves and always has extra. The nursery go the extra mile to make us feel as included as they can. As parents, we receive up to date texts daily and weekly along with a newsletter telling us what is going on at the nursery. They are an all weathered nursery and free-flowing meaning my child gets out for fresh air and to experience outdoor play.

How likely would you be to recommend Busy Bees at Newhaven? Extremely Likely

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Average Rating:   5 out of 5

My older daughter came to this nursery and now I use it for my youngest. I feel that the staff are very hard workers and very helpful and always there to help my oldest who was ill and kept a close eye on her. She loves coming and was said to leave.
I feel as a mother and as a person that works with kids, it is so important to see and know that they are safe and happy. When staff take that little time to chat, they let you know what happened throughout the day, what your child eats and that makes a big difference and how the day is planned out and staff know how to settle a child faster. If ever I say my child is unwell, they always keep an eye out and contact me and whenever I need help, to do.

How likely would you be to recommend Busy Bees at Newhaven? Likely

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Average Rating:   4.3 out of 5

I do not have a bad word to say about this nursery. Since our daughter started, she has progressed leaps and bounds. Seeing her interact at nursery is heartwarming. The girls are all amazing with the children and care a lot about their well being.

Every time we pick her up, we are given a rundown of the day's activities along with what she has eaten, time slept, nappies changed.

Things are dealt with very professionally at the nursery, we are always updated if there are things that happen or things coming up we should know about.

I would recommend this nursery to any parent.

How likely would you be to recommend Busy Bees at Newhaven? Extremely Likely

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Average Rating:   4.9 out of 5

My daughter has been at Busy Bees since the summer and I couldn’t be happier with her care. The staff are caring and attentive and know each child’s likes and dislikes. I always receive a full verbal report on her day. The nursery offers additional music and activity classes which my daughter enjoys. Having access to the David Lloyd soft play is also a benefit when it’s too cold or wet for the children to be outside. Excellent, well-run nursery with great facilities, staff and the bonus of home cooked, healthy and, according to my daughter, delicious meals daily. Highly recommend.

How likely would you be to recommend Busy Bees at Newhaven? Extremely Likely

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Average Rating:   4.9 out of 5

Every visit I make to Newhaven I see change and organisation. The management team and staff are always welcoming and will go beyond their duties to ensure I am okay, the family and life. I receive effective handovers and exciting news of my nephew's development and his day. He is never hungry after nursery and seems to get a great choice of food on offer throughout the day. I couldn't recommend this nursery more.

How likely would you be to recommend Busy Bees at Newhaven? Extremely Likely

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Average Rating:   4.7 out of 5

My daughter has been coming to busy bees for over 2 years, in that time she has received amazing care from thoughtful and caring staff in various rooms as she has progressed through the nursery. I get wonderful feedback from her key worker about her development regularly and I always feel that I can approach the staff about any concerns with my daughter. I am very happy with the care my daughter receives at busy bees new haven and she is very happy and settled.

How likely would you be to recommend Busy Bees at Newhaven? Extremely Likely

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Average Rating:   5 out of 5

Our daughter has been going to Newhaven for nearly 2 years and we are so pleased we found them. Everyone at the nursery has been brilliant, the carers and all the staff. Busy Bees Newhaven provides a happy, safe and stimulating environment and our daughter settled and made lots of little friends. From our first visit to look around, we were made to feel at ease. There are 3 rooms for different ages and my daughter has been in all of them now. She spent the majority of her time in dolphin juniors for the up to 3 year olds, where her days were filled with fun activities, both inside and outside as this nursery provides an open door policy so she can go outside when she wants. Assigned a key worker to help our daughter's progress, we received detailed daily reports on her progress that we could use to work with at home. Nothing has ever been too much for the staff at the nursery. From one parent to another you will not go wrong in selecting Busy Bees Newhaven to care for that special person.

How likely would you be to recommend Busy Bees at Newhaven? Extremely Likely

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Average Rating:   4.8 out of 5

My daughter has attended Newhaven nursery for almost 2 years and she absolutely loves it. She gets on great with all the staff and talks about them and nursery her friends all the time. I like all the staff too, they are all very friendly and approachable and I know when I leave my daughter at the nursery that she is well taken care of.

How likely would you be to recommend Busy Bees at Newhaven? Extremely Likely

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Average Rating:   4.6 out of 5

This Nursery is a great place to be. My child loves to come to Nursery. It's hard for me to get them to leave. Staff are all friendly and welcoming and it's just a great environment to be in. The Nursery is only closed 6 days a year and is open from 7.30am to 6pm which suits me perfectly.

How likely would you be to recommend Busy Bees at Newhaven? Extremely Likely

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Average Rating:   4.4 out of 5

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