Little Angels Nursery at Cramlington

1/4 Paradise Row, Cramlington NE23 6QF

Group: Little Angels Nurseries

Person in charge: Amy Betham (Manager)

Local Authority / Social Services: Northumberland County Council

Number of Staff: 35

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 111

Age Range: from 0 years 5 months to 11 years 11 months

Opening Days: Mon-Fri

Opening Hours: 0700-1830

When Closed: Bank Holidays & 1 week at Christmas

Overview

The Review Score of 7.2 (maximum of 10) for Little Angels Nursery at Cramlington is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 14 Reviews over all time. This Average Rating is also the rating value for Little Angels Nursery at Cramlington in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 2.3 out of 5 from 13 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.88 for Little Angels Nursery at Cramlington is calculated as follows: ( (148 Excellents x 5) + (18 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 167 Ratings = 4.88

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 2.293 Points relating to the number of positive Reviews for Little Angels Nursery at Cramlington is based on 13 positive Reviews in the last 24 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4 then divided by 2 = 2.000

    2. Target of 22.2 positive Reviews (111 registered maximum number of service users ÷ 5). 13 Reviews ÷ 22.2 Target = 0.586 , then divided by 2 = 0.293

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

7.2 Little Angels Nursery at Cramlington has a Review Score of 7.2 (7.173)

Average Ratings

  • Excellent
    13
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Little Angels Nursery at Cramlington?

  • Extremely LIKELY
    14
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Little Angels Nursery at Cramlington

  • Mother of Child
    13
  • Father of Child
    1

My daughter has absolutely loved Moonbeams as we can tell by her reluctance to move on. My daughter's keyworker has been brilliant and we can tell that my daughter has developed a special bond with her. All the staff are so friendly and welcoming and we have the peace of mind that she is being looked after in a safe, stimulating, happy environment.

How likely would you be to recommend Little Angels Nursery at Cramlington? Extremely Likely

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Average Rating:   5 out of 5

Lovely nursery with great staff. My son has settled very quickly. Lots of great activities and fun for the children.

How likely would you be to recommend Little Angels Nursery at Cramlington? Extremely Likely

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Average Rating:   5 out of 5

I am very impressed by how much my son has developed in such a short time. He loves nursery.

How likely would you be to recommend Little Angels Nursery at Cramlington? Extremely Likely

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Average Rating:   5 out of 5

Excellent - really engage with children. Key worker fantastic. I cant thank the staff enough for the help and support they have offered our daughter. She really enjoys nursery days.

How likely would you be to recommend Little Angels Nursery at Cramlington? Extremely Likely

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Average Rating:   4.5 out of 5

My daughter has settled in nicely at the nursery in the last month. She is happy for me to leave her and always busy and happy when I pick her up. Lovely staff and key worker.

How likely would you be to recommend Little Angels Nursery at Cramlington? Extremely Likely

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Average Rating:   4.6 out of 5

Very positive experiences at this nursery with both children. Staff are excellent. Good communications about my child. Excellent range fo activities provided to stimulate and educate.

How likely would you be to recommend Little Angels Nursery at Cramlington? Extremely Likely

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Average Rating:   4.9 out of 5

The nursery exceeds expectations time and time again which gives me complete confidence sending my son there. The communication is fantastic and they are always straight on the phone if he is ill and provides excellent care. I think coming here has played a large part in his development and most importantly it is evident he really enjoys being here and often talks about the staff fondly at home.

How likely would you be to recommend Little Angels Nursery at Cramlington? Extremely Likely

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Average Rating:   5 out of 5

Fantastic staff. My daughter's language and skills have come on for greater being educated here at Little Angels. Can't recommend the staff and nursery enough.

How likely would you be to recommend Little Angels Nursery at Cramlington? Extremely Likely

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Average Rating:   5 out of 5

I am very happy with the care given to my child. the staff are very caring and full of energy. Lots of fun and learning based activities. Good level of feedback and supportive in trying new routines.

How likely would you be to recommend Little Angels Nursery at Cramlington? Extremely Likely

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Average Rating:   4.3 out of 5

Our daughter started when she was 8 months old. She absolutely loves Little Angels. The staff are great and she built excellent relationships with her key worker and other staff. We are very happy with the activities that are provided and have noticed significant development in our daughter since starting nursery.

How likely would you be to recommend Little Angels Nursery at Cramlington? Extremely Likely

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Average Rating:   5 out of 5

Absolutely amazing! Couldn't ask for a better environment for my daughter. She is learning so much with every visit. Makes going to work easy as I don't worry about her.

How likely would you be to recommend Little Angels Nursery at Cramlington? Extremely Likely

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Average Rating:   5 out of 5

Excellent level of care. Could not ask for better in terms of care of my child, support for his education and development. All the staff are caring and professional.

How likely would you be to recommend Little Angels Nursery at Cramlington? Extremely Likely

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Average Rating:   5 out of 5

Could not be more satisfied with the care my son receives. When she is slightly older, my daughter will be attending Little Angels too.

How likely would you be to recommend Little Angels Nursery at Cramlington? Extremely Likely

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Average Rating:   5 out of 5

I've been so pleased with the care and support my son has received since starting at Little Angels a few weeks ago. They keep him busy and entertained throughout the day. It's lovely to hear what he's been up to and that he's been happy and well looked after. The varied activities are brilliant, he's always doing something new. I also like the fact that they go out to the park and the shops, so that his routine is just like it is with mummy. The menu is great - he's eaten things he wouldn't eat at home!
The staff are all friendly and keep us updated daily with how he's been. I'm very pleased with my choice of nursery and look forward to my son having some very happy years there.

How likely would you be to recommend Little Angels Nursery at Cramlington? Extremely Likely

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Average Rating:   5 out of 5

Amy Betham, Nursery Manager at Little Angels Nursery at Cramlington responded to this review on 16 Mar 2016:

Thank you so much for your kind words, I am pleased your son has settled into nursery and we look forward in continuing to care for and nurture him over the coming years.
Many Thanks
Little Angels

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