Kids 1st Durham

Old Dryburn Way, Durham DH1 5SE

Kids 1st Day Durham has been purpose-built to provide secure and efficient childcare, suiting the needs of parents with busy itineraries while providing a fun, stimulating and creative environment in which children can develop, communicate and learn new skills.

Nursery staff take the nutritional and health needs of each child seriously, with home-made food a pleasing addition and a 'coffee to go' breakfast service allowing parents to a relax for a moment and watch their children settle in for the morning.

In 2011 Kids 1st Durham was rated 'Outstanding' by Ofsted.

Group: Kids 1st Nurseries

Person in charge: Nancy Bewley-Purvis (Manager)

Local Authority / Social Services: Durham County Council

Number of Staff: 30

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 110

Age Range: from 0 years 5 months to 4 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1800

When Closed: Bank Holidays & Christmas

Overview

The Review Score of 8.6 (maximum of 10) for Kids 1st Durham is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Kids 1st Durham in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.6 out of 5 from 3 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.944 for Kids 1st Durham is calculated as follows: ( (34 Excellents x 5) + (2 Goods x 4) ) ÷ 36 Ratings = 4.944

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.636 Points relating to the number of positive Reviews for Kids 1st Durham is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 22 positive Reviews (110 registered maximum number of service users ÷ 5). 3 Reviews ÷ 22 Target = 0.136

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.6 Kids 1st Durham has a Review Score of 8.6 (8.580)

Average Ratings

  • Excellent
    3
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Kids 1st Durham?

  • Extremely LIKELY
    3
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Kids 1st Durham

  • Mother of Child
    3

My son has a wonderful time every time he is in Kids 1st Durham, it makes working so much easier knowing he is happy and incredibly well looked after by the fabulous staff and management team. Management are extremely helpful and always attempt to accommodate to any changes in our schedule, and the carers couldn’t do enough for my son; they have a genuine connection with him that makes me very happy to know he is getting plenty of love when he is at nursery. There are a range of activities they provide for him that encourage all areas of his development, he always has done something new and exciting when they tell me how his day has been at hand over. We’ve had a great experience from the very beginning at Kids 1st Durham!

How likely would you be to recommend Kids 1st Durham? Extremely Likely

Overall Standard

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Average Rating:   5 out of 5

Both my daughters struggled to settle into nursery when they first started but with the wonderful support, patience and care given by all the staff (carers and management) they are now happy and I am so grateful for everything they have done and continue to do for my girls. I have also felt that the carers have a genuine connection with my daughters and they are very very well looked after.

How likely would you be to recommend Kids 1st Durham? Extremely Likely

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Average Rating:   4.8 out of 5

This nursery is amazing! My little boy loves attending and gets excited to see his carers every morning. There is a selection of activities going on in the nursery from painting and building to playing in the mud kitchen outdoors. His key person monitors his learning and development and I have regular feedback on his progress. He has so much fun at nursery and his carers ensure his needs are met offering delicious food and giving him lots of cuddles.
Thank you, Kids 1st.

How likely would you be to recommend Kids 1st Durham? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

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Average Rating:   5 out of 5

Submit a Review for Kids 1st Durham

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Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions

March 2018

Top 20 Large Nursery Groups 2018

Recipient: Kids 1st Nurseries

Date: Thursday 01 Mar 2018

more details

Top 10 Large Nursery Groups 2017

Recipient: Kids 1st Nurseries

Date: Wednesday 01 Mar 2017

more details

April 2014

Job Vacancies

Staff Profiles

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