Busy Bears Day Nursery

Field View, Auton Stile, Bearpark, Durham DH7 7AA
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9.3 91 Reviews
  • Busy Bears Day Nursery, Durham
Busy Bears Day Nursery provides quality and inspirational learning for children up to eleven years old.

It offers a nurturing and caring environment where everyone feels welcome and valued in their own right.

It provides a high-quality childcare service and this is recognised by parents and Ofsted.

The children are cared for in a stimulating environment where each child can reach their full potential. Children are actively encouraged to explore, learn, communicate and interact with one another.

Busy Bears are very proud of their staff who you will find are enthusiastic, dedicated and highly qualified and this is what makes the nursery so special.

There are extensive separate gardens where the babies and children can explore and feel safe, but most of all have fun.

Busy Bears has an open door policy to ensure there is effective communication at all times between the nursery and parents/carers.

Staff would love to show you around their wonderful nursery.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Owner

  • Busy Bears (Durham) Ltd
  • Privately Owned

Person in Charge

  • Emma Ellison (Nursery Manager)

Number of Childcare Staff

  • 50

Total Places for Children

  • 169

Age Range

  • from 0 years 0 months
  • to 5 years 0 months

Opening Times

  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00

When Closed

  • Bank Holidays & 1 week at Christmas

Busy Bears Day Nursery Reviews (91)

9.3

Busy Bears Day Nursery has a Review Score of 9.3 (9.271) out of 10, based on 10 reviews in the last 2 years.
Over all time Busy Bears Day Nursery has 91 reviews.

Overall Experience
  • 89
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Date Published
  • 91
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  • 10
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Reviewer Connection to Busy Bears Day Nursery
  • 64
  • 16
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  • 2
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Total of 91, showing 81-91
Review from C F (Mother of Child) published on 5 December 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My child has been attending this nursery for just over two years and I have been happy with the level of care in all rooms. The girls in the rooms have a high level of care and attention to the children in their care.


Since being taken over, there has been some investment in technology; some more

successful than others. There is an app that parents use which has replaced some of the feedback but I believe this is optional.


I chose this nursery based on recommendations and the staff and flexibility offered means I would recommend to other parents.

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Review from Natalie (Mother of Child) published on 17 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was very happy with the care provided to my child while at Busy Bears Day Nursery, I went to work knowing he was in safe hands.


I was also pleased with the new experiences they gave him at each stage of development.

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Review from Peter C (Father of Child) published on 15 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My children have attended Busy Bears since they were 9 months old. The nursery is fantastic and I feel my children have learned and developed so much. The staff are so friendly and welcoming towards the children and I feel comfortable leaving my children in their care. There is always lots going on
for the children to do and I know they always have a great time. I couldn't ask for a better nursery for my children!
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Review from Will B (Father of Child) published on 30 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Busy Bears is an absolutely fantastic place to leave your little ones. Our little boy has been going to Busy Bears since he was very small, he's now three and I can safely say he has gained a huge advantage from the activities and development on offer in the setting.


All the staff are extremely friendly

and good at their jobs, the new technology being implemented to make it easier and more convenient to see how your child has spent their day is brilliant.


I would not hesitate to recommend Busy Bears Nursery to anyone looking for somewhere to look after their little ones while they are at work or even for them to just gain some great experiences that are maybe not possible at home.


Keep up the great work Bears, you make our lives as parents a lot easier!

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Review from James R (Father of Child) published on 2 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has attended Busy Bears since she was 9 months old and it is amazing how much she has developed over the past year and a half, the staff are brilliant and I really feel confident leaving my daughter in their care.


I always get lovely feedback about how her day has been and I am always

jealous of the delicious sounding lunches and snacks she gets. I would 100% recommend this nursery to other parents.
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Review from Lindsay H (Mother of Child) published on 14 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The nursery is always a fun filled environment for my daughter to play, learn and feel safe. The staff are friendly and caring always welcoming her with a big smile! There is often something new going on to keep her interested and she sometimes doesn't even want to come home!
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Review from Samantha J (Mother of Child) published on 21 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daughter joined Busy Bears in April 2017. It has been a pleasure to watch how well she has developed and grown so quickly.
Although nervous to start she settled in quickly due to the caring and attentive staff. It is lovely to see her enjoying group activities whilst also benefiting from one to
one support of the workers.
I love how she was able to make her own choice for her special carer.
Having worked at and visited other nurseries this is by far one of the best and I feel reassured she is here.
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Review from Rachael W (Mother of Child) published on 7 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is the second time around I have used this nursery and I am extremely happy with the care they have given both of my children. However, this has been under the previous owner and my son has only been under the new management for a matter of months so I don't feel like I can comment too much.


Although,

the friendly and helpful staff still remain which is one of the reasons I never looked for another nursery when I had my second child. From the minute you are greeted to the moment we pick our son up, I am sure he is well cared for and happy whilst at Busy Bees.
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Review from Sonya B (Mother of Child) published on 31 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This nursery is second to none. The care and love that the staff have provided to my son is something that we are truly grateful for. The environment is a special safe place that the children feel comfortable in and the staff play a huge part in this.
I have the confidence that when I leave my son
he is cared for as if I was carrying out the care myself. We are sorry to leave Busy Bears behind but are grateful that the staff played a big part in preparing my son.
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Review from David D (Father of Child) published on 20 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Busy Bears is wonderful. The care the children receive is outstanding. An excellent array of activities to engage my son.
Staff listen to me for ideas of home experiences, often visiting these interests/ideas in nursery. Very welcoming environment, made leaving my son easier than I thought. very flexible
with sessions/needs etc!
Outdoor facilities very good, own baby garden, often going for walks in the community.
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Review from Gareth (Father of Child) published on 4 July 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my Daughter has started Bears she has developed so quickly. Everything about the Nursery is superb and the management set a great example for the staff. I am extremely happy with the services we receive. Thank you.
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Current Review Score: 9.3 (9.271)

Overview of Review Score

The Review Score of 9.3 (9.271) out of 10 for Busy Bears Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.3 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.975 for Busy Bears Day Nursery is calculated as follows: ( (117 Excellents x 5) + (3 Goods x 4) ) ÷ 120 Ratings = 4.975
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.296 Points relating to the number of positive Reviews for Busy Bears Day Nursery is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 169 number of registered child places is 33.8. 10 Positive Reviews ÷ 33.8 = 0.296
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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