Busy Bears Day Nursery

Field View, Auton Stile, Bearpark, Durham DH7 7AA

Busy Bears Day Nursery, Durham, Durham
Busy Bears Day Nursery, Durham, Durham
Busy Bears Day Nursery, Durham, Durham

Busy Bears Day Nursery provides quality and inspirational learning for children up to eleven years old.

It offers a nurturing and caring environment where everyone feels welcome and valued in their own right.

It provides a high-quality childcare service and this is recognised by parents and Ofsted.

The children are cared for in a stimulating environment where each child can reach their full potential. Children are actively encouraged to explore, learn, communicate and interact with one another.

Busy Bears are very proud of their staff who you will find are enthusiastic, dedicated and highly qualified and this is what makes the nursery so special.

There are extensive separate gardens where the babies and children can explore and feel safe, but most of all have fun.

Busy Bears has an open door policy to ensure there is effective communication at all times between the nursery and parents/carers.

Staff would love to show you around their wonderful nursery.

Group: Brightstart Day Nursery Group Ltd

Person in charge: Emma Ellison (Nursery Manager)

Local Authority / Social Services: Durham County Council

Number of Staff: 50

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 169

Age Range: from 0 years 0 months to 11 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1800

When Closed: Bank Holidays & 1 week at Christmas

Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.2 Busy Bears Day Nursery has a Review Score of 9.2 (9.230)

The Review Score of 9.2 (maximum of 10) for Busy Bears Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 12 Reviews over all time. This Average Rating is also the rating value for Busy Bears Day Nursery in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 12 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.875 for Busy Bears Day Nursery is calculated as follows: ( (128 Excellents x 5) + (14 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 144 Ratings = 4.875

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.355 Points relating to the number of positive Reviews for Busy Bears Day Nursery is based on 12 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 33.8 positive Reviews (169 registered maximum number of service users ÷ 5). 12 Reviews ÷ 33.8 Target = 0.355

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    11
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Busy Bears Day Nursery?

  • Extremely LIKELY
    12
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Busy Bears Day Nursery

  • Mother of Child
    7
  • Father of Child
    5

I was very happy with the care provided to my child while at Busy Bears Day Nursery, I went to work knowing he was in safe hands.

I was also pleased with the new experiences they gave him at each stage of development.

How likely would you be to recommend Busy Bears Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My child has been attending this nursery for just over two years and I have been happy with the level of care in all rooms. The girls in the rooms have a high level of care and attention to the children in their care.

Since being taken over, there has been some investment in technology; some more successful than others. There is an app that parents use which has replaced some of the feedback but I believe this is optional.

I chose this nursery based on recommendations and the staff and flexibility offered means I would recommend to other parents.

How likely would you be to recommend Busy Bears Day Nursery? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Excellent

Care: Good

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Satisfactory

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Satisfactory

My children have attended Busy Bears since they were 9 months old. The nursery is fantastic and I feel my children have learned and developed so much. The staff are so friendly and welcoming towards the children and I feel comfortable leaving my children in their care. There is always lots going on for the children to do and I know they always have a great time. I couldn't ask for a better nursery for my children!

How likely would you be to recommend Busy Bears Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Busy Bears is an absolutely fantastic place to leave your little ones. Our little boy has been going to Busy Bears since he was very small, he's now three and I can safely say he has gained a huge advantage from the activities and development on offer in the setting.

All the staff are extremely friendly and good at their jobs, the new technology being implemented to make it easier and more convenient to see how your child has spent their day is brilliant.

I would not hesitate to recommend Busy Bears Nursery to anyone looking for somewhere to look after their little ones while they are at work or even for them to just gain some great experiences that are maybe not possible at home.

Keep up the great work Bears, you make our lives as parents a lot easier!

How likely would you be to recommend Busy Bears Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter has attended Busy Bears since she was 9 months old and it is amazing how much she has developed over the past year and a half, the staff are brilliant and I really feel confident leaving my daughter in their care.

I always get lovely feedback about how her day has been and I am always jealous of the delicious sounding lunches and snacks she gets. I would 100% recommend this nursery to other parents.

How likely would you be to recommend Busy Bears Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

The nursery is always a fun filled environment for my daughter to play, learn and feel safe. The staff are friendly and caring always welcoming her with a big smile! There is often something new going on to keep her interested and she sometimes doesn't even want to come home!

How likely would you be to recommend Busy Bears Day Nursery? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Excellent

Safeguarding: Good

Value for Money: Good

My daughter joined Busy Bears in April 2017. It has been a pleasure to watch how well she has developed and grown so quickly.
Although nervous to start she settled in quickly due to the caring and attentive staff. It is lovely to see her enjoying group activities whilst also benefiting from one to one support of the workers.
I love how she was able to make her own choice for her special carer.
Having worked at and visited other nurseries this is by far one of the best and I feel reassured she is here.

How likely would you be to recommend Busy Bears Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

This is the second time around I have used this nursery and I am extremely happy with the care they have given both of my children. However, this has been under the previous owner and my son has only been under the new management for a matter of months so I don't feel like I can comment too much.

Although, the friendly and helpful staff still remain which is one of the reasons I never looked for another nursery when I had my second child. From the minute you are greeted to the moment we pick our son up, I am sure he is well cared for and happy whilst at Busy Bees.

How likely would you be to recommend Busy Bears Day Nursery? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

This nursery is second to none. The care and love that the staff have provided to my son is something that we are truly grateful for. The environment is a special safe place that the children feel comfortable in and the staff play a huge part in this.
I have the confidence that when I leave my son he is cared for as if I was carrying out the care myself. We are sorry to leave Busy Bears behind but are grateful that the staff played a big part in preparing my son.

How likely would you be to recommend Busy Bears Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Busy Bears is wonderful. The care the children receive is outstanding. An excellent array of activities to engage my son.
Staff listen to me for ideas of home experiences, often visiting these interests/ideas in nursery. Very welcoming environment, made leaving my son easier than I thought. very flexible with sessions/needs etc!
Outdoor facilities very good, own baby garden, often going for walks in the community.

How likely would you be to recommend Busy Bears Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I would highly recommend Busy Bears Nursery. Aspects of the nursery I find particularly impressive are the nurturing nature of the staff, the focus on the educational development of each room, flexibility of the nursery with regards to my shift pattern, the liaising with parents and the high-quality meals.

How likely would you be to recommend Busy Bears Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Since my Daughter has started Bears she has developed so quickly. Everything about the Nursery is superb and the management set a great example for the staff. I am extremely happy with the services we receive. Thank you.

How likely would you be to recommend Busy Bears Day Nursery? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Submit a Review for Busy Bears Day Nursery

    • We welcome parents/individuals responsible for a child to submit reviews to daynurseries.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the nursery)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on daynurseries.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

There are currently no awards/recognitions posted yet for Busy Bears Day Nursery

Job Vacancies

Staff Profiles

There are no staff profiles posted yet