Busy Bees at Sunderland, Cleadon

53 Front Street, Cleadon Village, Sunderland SR6 7PG

Busy Bees at Sunderland, Cleadon provides a flexible nursery service, with a facility made up of six open-plan rooms which allow a wide range of learning and many different play activities to take place; each fully supervised by professional staff and key workers who safeguard the development of each child.

The nursery has a specially designed outdoor garden area, with carefully chosen resources to encourage physical coordination skills. It produces freshly-prepared, healthy and nutritious meals thanks to own qualified chef.

Group: Busy Bees Nurseries Ltd

Person in charge: Faye Bradford (Nursery Manager)

Local Authority / Social Services: South Tyneside Metropolitan Borough Council

Number of Staff: 36

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 115

Age Range: from 0 years 2 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1800

When Closed: Bank Holidays

Overview

The Review Score of 9.3 (maximum of 10) for Busy Bees at Sunderland, Cleadon is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 17 Reviews over all time. This Average Rating is also the rating value for Busy Bees at Sunderland, Cleadon in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 15 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.655 for Busy Bees at Sunderland, Cleadon is calculated as follows: ( (142 Excellents x 5) + (52 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 203 Ratings = 4.655

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.652 Points relating to the number of positive Reviews for Busy Bees at Sunderland, Cleadon is based on 15 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 23 positive Reviews (115 registered maximum number of service users ÷ 5). 15 Reviews ÷ 23 Target = 0.652

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.3 Busy Bees at Sunderland, Cleadon has a Review Score of 9.3 (9.307)

Average Ratings

  • Excellent
    13
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Busy Bees at Sunderland, Cleadon?

  • Extremely LIKELY
    15
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Busy Bees at Sunderland, Cleadon

  • Mother of Child
    14
  • Father of Child
    2
  • Grandmother of Child
    1

Our child has attended the nursery for 2 years and we have always been very satisfied with the service and care our son has been given. We have already recommended the nursery to others.

How likely would you be to recommend Busy Bees at Sunderland, Cleadon? Extremely Likely

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Average Rating:   5 out of 5

I attended a Mother's Day afternoon tea that was nicely presented and a great opportunity to see the nursery. My daughter has moved rooms and her key workers have always made time to see me regarding her transitions.

How likely would you be to recommend Busy Bees at Sunderland, Cleadon? Likely

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Average Rating:   4.2 out of 5

We have been using Bust Bees at Sunderland Cleadon since my daughter was 1 year old. She is now nearly at school age. She's been in every room had a lot of excellent key workers. Throughout the whole experience, she has come on leaps and bounds, it's thanks to Busy Bees that she has become the happy well-adjusted girl she has.

How likely would you be to recommend Busy Bees at Sunderland, Cleadon? Extremely Likely

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Average Rating:   5 out of 5

Lovely setting for children. Staff are very attentive and focused on individual child's needs. All our children have come on leaps and bounds since joining.

How likely would you be to recommend Busy Bees at Sunderland, Cleadon? Extremely Likely

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Average Rating:   4.8 out of 5

"A home from home". Everyone at Busy Bees ensures that they create a friendly, supportive and caring environment. My children's development is a credit to the outstanding staff.

How likely would you be to recommend Busy Bees at Sunderland, Cleadon? Extremely Likely

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Average Rating:   4.9 out of 5

Fantastic experience from the first day to the present. All staff are professional and friendly, providing a quality service. My daughter loves coming to Busy Bees and me and my wife feel its the best environment for her to learn and have fun.

How likely would you be to recommend Busy Bees at Sunderland, Cleadon? Extremely Likely

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Average Rating:   5 out of 5

Busy Bees Cleadon is an excellent nursery which I would thoroughly recommend. My little boy is currently in preschool and has attended the nursery since he was 9 months old. I cannot fault the care he has received and look forward to my baby girl starting her learning journey at Busy Bees soon.

How likely would you be to recommend Busy Bees at Sunderland, Cleadon? Extremely Likely

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Average Rating:   4.7 out of 5

This nursery is an excellent place for children to learn. The staff are attentive and the children are very safe and well looked after.

How likely would you be to recommend Busy Bees at Sunderland, Cleadon? Extremely Likely

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Average Rating:   4.9 out of 5

Staff are very knowledgeable and supportive of both myself and my daughter and go out of their way to cater for her food intolerance, which is greatly appreciated. The staff have established a warm and caring relationship with my daughter. It is lovely to see her so comfortable with them. Staff are very thorough in their handover feedback and have given clear guidance in areas in which my child can progress. I cannot speak highly enough of the nursery.

How likely would you be to recommend Busy Bees at Sunderland, Cleadon? Extremely Likely

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Average Rating:   5 out of 5

My granddaughter recently moved up into the pre-school room. Since the move, she has really begun to enjoy nursery. She comes home and tells us all about what she has been doing. A lovely nursery and we are glad that she goes to Busy Bees.

How likely would you be to recommend Busy Bees at Sunderland, Cleadon? Extremely Likely

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Average Rating:   3.7 out of 5

My review can only be done based on my children's experience and by the fact that they skip into nursery speaks for itself. They are very happy here and create a special bond with the staff.

How likely would you be to recommend Busy Bees at Sunderland, Cleadon? Extremely Likely

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Average Rating:   3.8 out of 5

My son has attended Busy Bees since being 8 months old and all of the staff have played a vital role in making his time here so special. He thoroughly enjoys his days here and has experienced a vast range of activities in physical, cookery and science clubs. It was a fantastic experience being able to attend Valentine's afternoon tea with him - such a well organised event and thoroughly enjoyable! Well done to the team!

How likely would you be to recommend Busy Bees at Sunderland, Cleadon? Extremely Likely

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Average Rating:   4.8 out of 5

I am very happy with the nursery and the staff's care of my daughter. She has really developed since attending and really enjoys her time here.

How likely would you be to recommend Busy Bees at Sunderland, Cleadon? Extremely Likely

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Average Rating:   4.3 out of 5

My little boy is a new starter but the staff and management have been lovely with helping him settle in and have made us feel very welcome. I feel my little one is already learning new worlds and skills in the few days he has attended.

How likely would you be to recommend Busy Bees at Sunderland, Cleadon? Likely

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Average Rating:   4.5 out of 5

Excellent really happy child and really nice staff.

How likely would you be to recommend Busy Bees at Sunderland, Cleadon? Extremely Likely

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Average Rating:   5 out of 5

Busy Bees nursery is an outstanding nursery which my daughter has attended from the age of six months, she enjoys her time that she spends at nursery and talks about her day at home. The management and staff are lovely and always on hand if I have any problems or questions, I feel at ease having my daughter attend Busy Bees and will happily tell friends and family members about how outstanding the nursery is.

How likely would you be to recommend Busy Bees at Sunderland, Cleadon? Extremely Likely

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Average Rating:   4.8 out of 5

My daughter has been attending the nursery one day a week since she was 11 months old, and she is now 18 months. She loves coming to nursery and will often come back with artwork that she has completed that day. I love hearing all of the fun learning activities that she does each day. All of the staff have been excellent and are very welcoming when she arrives in the morning. I highly recommend this nursery to anyone looking for childcare.

How likely would you be to recommend Busy Bees at Sunderland, Cleadon? Extremely Likely

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Average Rating:   4.9 out of 5

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