Little Angels at Fenham Children's Centre

Sacred Heart Primary School, Convent Road, Newcastle upon Tyne NE4 9XZ

Group: Little Angels Nurseries

Person in charge: Alice Lazzari-Bright (Manager)

Local Authority / Social Services: Newcastle upon Tyne City Council

Number of Staff: 14

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 45

Age Range: from 0 years 0 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0800-1800

When Closed: Bank Holidays & Christmas

Visiting:

Visits are usually arranged for 10am or 2pm, this is to minimise disruption to our current children's routines.

Vacancies

Please Contact Us for Latest Vacancies

Reviews

8 Little Angels at Fenham Children's Centre has a Review Score of 8 (8.047)

The Review Score of 8 (maximum of 10) for Little Angels at Fenham Children's Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 17 Reviews over all time. This Average Rating is also the rating value for Little Angels at Fenham Children's Centre in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.936 for Little Angels at Fenham Children's Centre is calculated as follows: ( (192 Excellents x 5) + (9 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 203 Ratings = 4.936

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 3.111 Points relating to the number of positive Reviews for Little Angels at Fenham Children's Centre is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 9 positive Reviews (45 registered maximum number of service users ÷ 5). 1 Reviews ÷ 9 Target = 0.111

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    17
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Little Angels at Fenham Children's Centre?

  • Extremely LIKELY
    17
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Little Angels at Fenham Children's Centre

  • Mother of Child
    15
  • Father of Child
    1
  • Grandmother of Child
    1

The exemplary standard of professionalism and dedication of the staff at this nursery is only exceeded by their genuine affection and caring for the children which I witness every day when I collect my little granddaughter. The nursery building, meals and regime are of an excellent order and I'm very happy that she attends such a lovely nursery and more to the point so is she! Thank you Little Angels at Fenham.

How likely would you be to recommend Little Angels at Fenham Children's Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Caring and friendly staff. Safe and creative environment. A wide range of educational activities mixed with a great deal of fun. Would recommend the nursery to everyone! Very happy. I have used the nursery over the last five years.

How likely would you be to recommend Little Angels at Fenham Children's Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

An excellent start to my sons life. He has loved the nursery and will be sad to go. I have found the staff to be courteous and knowledgeable and seem to know the children very well. Thanks

How likely would you be to recommend Little Angels at Fenham Children's Centre? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Satisfactory

Value for Money: Satisfactory

Little Angels have been fantastic for the last 3 years whilst my daughter has attended. They have supported her to grow and become the amazing young girl she is. All of the staff have been great and I can't thank them enough for everything they have done for her. It will be sad to see her leave but they will always be a part of her life.

How likely would you be to recommend Little Angels at Fenham Children's Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Amazing! My son loves coming to nursery. He talks about all the fun things he has done. Thank you so much for all your support. We will miss you all! An outstanding nursery.

How likely would you be to recommend Little Angels at Fenham Children's Centre? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I am very happy of the progress that the staff have helped my child to make, he knows a lot more than he started and I see a big difference in my child's behaviour and learning.

How likely would you be to recommend Little Angels at Fenham Children's Centre? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Excellent, caring staff.
Fun and stimulating environment.
Great outside space.

How likely would you be to recommend Little Angels at Fenham Children's Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My son came on very well, the nursery staff and all the experience has been excellent. My son is talking, toilet training, the help was outstanding. The staff were understanding and helpful in every way. I'm so pleased to have sent my son to Little Angels. The staff are lovely and I will be sad and miss them as I know my son will too.

How likely would you be to recommend Little Angels at Fenham Children's Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter has really enjoyed her time with Little Angels. The staff make a real effort to get to know the children and see them thrive.

How likely would you be to recommend Little Angels at Fenham Children's Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

We are extremely happy with Little Angels. Our daughter started last September and it was the first time she had ever been left with people outside of close family. We were all very anxious at first. However, the care and love provided by our daughter's key worker was outstanding. We have nothing but positive praise for the staff there. It wasn't long before our daughter soon enjoyed her time there. She has become more confident as a result. We would definitely recommend Little Angels.

How likely would you be to recommend Little Angels at Fenham Children's Centre? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Our little girl settled into the nursery straight away which was down to the friendly, caring staff who successfully create an environment where she feels safe and secure. We are updated frequently via a secure Internet site with pictures of the activities and play she has been involved in which keeps us up to date.

How likely would you be to recommend Little Angels at Fenham Children's Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

A small, friendly and caring nursery with a homely feel. Brilliant staff who look after the children as if they were their own. Couldn't recommend it enough!

How likely would you be to recommend Little Angels at Fenham Children's Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Pam Park, Manager at Little Angels at Fenham Children's Centre responded to this review on 18 Apr 2016:

Many thanks Aimee, we appreciate you giving up your time to complete this review.

I cannot recommend Little Angels highly enough. My daughter and now my son have thrived in the setting. They have learnt so much each day but really the thing that makes it so special is that the workers there are so invested in the children. They work really hard at building individual relationships and are child centered in everything they do. They are totally awesome!

How likely would you be to recommend Little Angels at Fenham Children's Centre? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Pam Park, Manager at Little Angels at Fenham Children's Centre responded to this review on 18 Apr 2016:

Many thanks Jo, we appreciate you giving up your time to complete this review.

Our son has been attending Little Angels for nearly 3 years, and we are delighted with the care and development he receives from the nursery staff. Through his attendance at Little Angels, we have seen our son develop in confidence, learn to build friendships, as well as continually developing his numeracy and literacy skills. Our son isn't yet great at managing change, but the support the staff gave him when he needed to move into the older children's room was fantastic. They remained calm with him, and worked with him at his own pace to enable him to find his own way in managing this. Little Angels is a fantastic nursery which our son loves to go to every week.

How likely would you be to recommend Little Angels at Fenham Children's Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Pam Park, Manager at Little Angels at Fenham Children's Centre responded to this review on 18 Apr 2016:

Many thanks Katie, we appreciate you giving up your time to complete this review.

Little Angels love and care for our little boy, as they did for his big sister before him, the staff work in partnership with each family to ensure the children feel secure and happy at nursery.

How likely would you be to recommend Little Angels at Fenham Children's Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Pam Park, Manager at Little Angels at Fenham Children's Centre responded to this review on 01 Apr 2016:

Many thanks for taking the time to complete this review, we really appreciate your support!

Our daughter started attending Little Angels just before Christmas after we relocated as a family. We have been so impressed by all of the staff. She is naturally shy but has settled in really well - she now runs into nursery most days! It is clear as a parent that the staff focus on the individual development of each child. Children are encouraged to express preferences and learn to be independent. Our daughter often surprises us with the array of activities she has participated in - we are particularly pleased that physical activity and outdoor play is strongly encouraged (despite the North East weather). Communication with carers takes the form of daily handovers and access to an online resource which is updated regularly - we truly feel like partners with the nursery staff. In summary, I cannot recommend Little Angels enough, they have helped our little girl grow into the confident, funny, strong willed two year old who we love immensely.

How likely would you be to recommend Little Angels at Fenham Children's Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Pam Park, Manager at Little Angels at Fenham Children's Centre responded to this review on 16 Mar 2016:

Many thanks for taking the time to review our service, we are very grateful for your feedback!

My son has attended Little Angels since he was 15 month old. For me Little Angels are outstanding all round! Staff are friendly and welcoming and know my son very well. They are caring and supportive whilst encouraging children to achieve their very best. Nursery is a big part of my sons life and he talks about staff like they are family! For me this is so reassuring as I know that he feels safe and secure with them! I love that I am able to see my sons observations of learning and development through a secure online system and that he is offered a variety of learning and play opportunities. Meals are nutritious and the environment both indoors and outdoors are amazing providing endless opportunities of learning. Little Angels provide outstanding care, learning and development opportunities and always seem to strive for even better! I have and will continue to highly recommend this nursery to anyone looking for childcare.

How likely would you be to recommend Little Angels at Fenham Children's Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Pam Park, Manager at Little Angels at Fenham Children's Centre responded to this review on 02 Mar 2016:

Many thanks for taking the time to share your experience at Little Angels.

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