Banana Moon Day Nursery Gateshead

Joicey Road, Low Fell, Gateshead NE9 5AT

Banana Moon Day Nursery in Gateshead provides quality care and learning for children up to the age of five years in a caring, loving and safe environment. Staff strive to provide the highest standards of care and aim to support children through every stage of their early years development. All staff members are qualified or working towards a qualification.

The nursery is located in a purpose-built setting with a light and spacious atmosphere. There is an in-house kitchen where nutritionally balanced food is prepared for the children every day. All food is freshly cooked and the nursery does not serve convenience of fried food.

Children can explore their outdoor environment in the nursery’s secure playground, which also has a fun natural adventure area.

Group: Banana Moon Day Nurseries

Person in charge: Rachael Brown (Manager)

Local Authority / Social Services: Gateshead Metropolitan Borough Council

Number of Staff: 26

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 102

Age Range: from 0 years 0 months to 5 years 11 months

Opening Days: Mon-Fri

Opening Hours: 0730-1830

When Closed: Bank Holidays & Christmas

Overview

The Review Score of 9.9 (maximum of 10) for Banana Moon Day Nursery Gateshead is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 23 Reviews over all time. This Average Rating is also the rating value for Banana Moon Day Nursery Gateshead in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 22 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.869 for Banana Moon Day Nursery Gateshead is calculated as follows: ( (239 Excellents x 5) + (36 Goods x 4) ) ÷ 275 Ratings = 4.869

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Banana Moon Day Nursery Gateshead is based on 22 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 20.4 positive Reviews (102 registered maximum number of service users ÷ 5). 22 Reviews ÷ 20.4 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.9 Banana Moon Day Nursery Gateshead has a Review Score of 9.9 (9.869)

Average Ratings

  • Excellent
    21
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Banana Moon Day Nursery Gateshead?

  • Extremely LIKELY
    22
  • Likely
    0
  • Don't know
    0
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    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Banana Moon Day Nursery Gateshead

  • Mother of Child
    19
  • Father of Child
    3
  • Grandmother of Child
    1

Lovely staff and lovely nursery. My son has come on great since starting. The nursery has also been flexible with days, which has been a great help. My son also loves the trips out and playing football.

How likely would you be to recommend Banana Moon Day Nursery Gateshead? Extremely Likely

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Average Rating:   5 out of 5

Banana Moon has been an amazing experience from the very start. All the staff are extremely friendly and helpful. My daughter settled in straight away and her progress since she started has been brilliant. She has learnt so much and loves coming to nursery.
I have already recommended this nursery to a lot of friends. I will definitely be bringing my new baby here when I go back to work.

How likely would you be to recommend Banana Moon Day Nursery Gateshead? Extremely Likely

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Average Rating:   5 out of 5

Banana Moon Day Nursery, Gateshead has brought my daughter on so much. Her understanding of letters, numbers and communication has been brought on so much with help of this nursery.

How likely would you be to recommend Banana Moon Day Nursery Gateshead? Extremely Likely

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Average Rating:   5 out of 5

My child has settled in well. The staff are approachable and make my child feel welcome. I get a good handover at the end of the day and get a daily sheet which includes all the relevant information. My child is coming on leaps and bounds.

How likely would you be to recommend Banana Moon Day Nursery Gateshead? Extremely Likely

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Average Rating:   4.6 out of 5

My daughter has just started at Banana Moon Day Nursery, Gateshead and it's her first time in childcare. The staff here have been fantastic helping to settle her in. They have all been kind and approachable. We couldn't have asked for better carers for our daughter. After upset and reluctance to come to nursery, our daughter has settled in really well and she's been very happy to go to nursery.

How likely would you be to recommend Banana Moon Day Nursery Gateshead? Extremely Likely

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Average Rating:   4.8 out of 5

My son loves his nursery. The staff are warm and genuine. They always make me and my son feel welcome and keep me well updated with his progress. He cannot yet verbally express his feelings about his nursery, however, when we drive into the nursery, his big smile says it all. Thanks to all of the team. You do a fantastic job.

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Average Rating:   4.5 out of 5

Our son loves Banana Moon. The staff are great, patient and caring and the activities are fun and engaging.

How likely would you be to recommend Banana Moon Day Nursery Gateshead? Extremely Likely

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Average Rating:   4.9 out of 5

I am very pleased with Banana Moon Day Nursery. The staff are always very happy and helpful with anything we always needed. I would highly recommend it.

How likely would you be to recommend Banana Moon Day Nursery Gateshead? Extremely Likely

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Average Rating:   5 out of 5

My daughter loves coming to this nursery as we recently changed. She comes in with a smile on her face and asks when she is next there. This is a supportive, nurturing environment and I couldn't be happier as a parent to see my little girl thrive and grow here.

How likely would you be to recommend Banana Moon Day Nursery Gateshead? Extremely Likely

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Average Rating:   5 out of 5

Great staff, lovely nursery, great atmosphere. My grandaughters home away from home.

How likely would you be to recommend Banana Moon Day Nursery Gateshead? Extremely Likely

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Average Rating:   5 out of 5

We couldn't rate Banana Moon higher! The staff are very approachable and caring towards all the children and parents. Great food selection and regular snacks.
Our daughter attends one day a week at the moment but looks forward to going and has come on in leaps and bounds. Would definitely recommend!

How likely would you be to recommend Banana Moon Day Nursery Gateshead? Extremely Likely

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Average Rating:   5 out of 5

A great facility with great support from the staff in the development of our daughter. She is confident and happy and her reports show she is flourishing.

How likely would you be to recommend Banana Moon Day Nursery Gateshead? Extremely Likely

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Average Rating:   5 out of 5

Staff are all really friendly. My daughter always seems happy here.

How likely would you be to recommend Banana Moon Day Nursery Gateshead? Extremely Likely

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Average Rating:   4.5 out of 5

A lovely nursery. My daughter constantly asks when she can go to Banana Moon! Settled in straight away. Lovely staff, you always get a recap on how they've been and what they've been doing. Overall, excellent, highly recommended!

How likely would you be to recommend Banana Moon Day Nursery Gateshead? Extremely Likely

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Average Rating:   5 out of 5

My son started Banana Moon in February 2018 and struggled to settle at first. I was starting a new job and found the whole experience quite stressful. But every time I picked my son up, the staff in the baby room reassured me every time, showing me images on the IPad of his day and explaining what he had done. Now he loves to go in and holds his arms out for them.

How likely would you be to recommend Banana Moon Day Nursery Gateshead? Extremely Likely

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Average Rating:   4.3 out of 5

I love Banana Moon Nursery. I was so nervous about sending my 2 little girls to nursery and the staff were all so amazing and supportive. My little ones love nursery and are so happy there. The curriculum is broad and balanced and they have come on leaps and bounds since they started. The staff are so kind, approachable and caring - I genuinely feel so at ease knowing they are with such a wonderful staff team! Thank you for all you do for my girls!

How likely would you be to recommend Banana Moon Day Nursery Gateshead? Extremely Likely

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Average Rating:   5 out of 5

The staff at Banana Moon are excellent. They are very attentive and always listen to me. My daughter loves nursery, she is well cared for and is coming along fantastically with her speech and social skills. The nursery itself is well equipped and up to date with technology.

How likely would you be to recommend Banana Moon Day Nursery Gateshead? Extremely Likely

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Average Rating:   5 out of 5

I highly recommend this nursery! Both of our kids have been attending the nursery for a few months now and are making a great progress. They get on well with friendly staff and make lots of friends. Nursery is really clean and kids spend a lot of time outside playing, discovering and learning. The nursery is also in a great location, right next to Saltwell Park providing lots of fresh air and squirrels to look at! Staff keeps parents well informed about child's progress and are willing to listen to any concerns a parent might have and take appropriate action.

How likely would you be to recommend Banana Moon Day Nursery Gateshead? Extremely Likely

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Average Rating:   5 out of 5

Great nursery, staff are so loving and helpful. My son has been going here since 9 months old and I'm amazed by his progress and I believe it has a lot to do with the staff at Banana Moon Gateshead. Fantastic menu of home cooked meals and great toys and surroundings. He loves it and I love it.

How likely would you be to recommend Banana Moon Day Nursery Gateshead? Extremely Likely

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Average Rating:   5 out of 5

The nursery has been recently renovated with all new toys and equipment providing a safe and clean learning environment. There is an array of activities on offer to enhance educational development. The outside space is a good size with a bug's hotel and play frame with slide and the staff are keen to get the children outside as much as possible. Meals supplied are readily eaten by my somewhat choosy child. The staff are committed to the care and development of the children and seem just as enthusiastic when our little one achieves something new as we are. Management have shown a keen interest to take on board the views of parents, keeping us up to date with newsletters. They have offered social events creating a community feel to the nursery.

How likely would you be to recommend Banana Moon Day Nursery Gateshead? Extremely Likely

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Average Rating:   4.4 out of 5

I have used this nursery for the last 3 years, since my child turned one. He is just about to leave for school and I couldn't be happier knowing that he has developed so many essential skills, both academic and social to help him transition with ease. I can't thank the staff enough for making him the amazing boy he is now.

I knew nothing of the nursery as it was out of my residential area, closer to work, so really had to just go for it. I'm so glad I did.

Me, as well as my child, have made friends for life. We will never forget Banana Moon or the staff.

I have no desire for another child, one is enough, but if it ever did happen, I wouldn't think twice of which nursery to put them in.

How likely would you be to recommend Banana Moon Day Nursery Gateshead? Extremely Likely

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Average Rating:   5 out of 5

My son has come on massively since joining the nursery. He speech is picking up and he can count to 3.

The nursery has a lovely outdoor area and loads of activities and gets a lovely freshly made food everyday he is there.

How likely would you be to recommend Banana Moon Day Nursery Gateshead? Extremely Likely

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Average Rating:   4.9 out of 5

Overall a fantastic nursery, very clean and well organised. Staff are very friendly. My son has come on loads since being in the nursery.

How likely would you be to recommend Banana Moon Day Nursery Gateshead? Extremely Likely

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Average Rating:   5 out of 5

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