Group: Portland Nurseries
Person in charge: Samantha Richmond (Manager)
Local Authority / Social Services: Kirklees Council
Number of Staff: 11
Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care
Total Places for Children: 27
Age Range: from 0 years 3 months to 5 years 0 months
Opening Days: Mon-Fri
Opening Hours: 0730-1800
When Closed: Bank Holidays
Fees Guide: Please call or email for more details
The Review Score of 9 (maximum of 10) for Harlequin Nursery is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Harlequin Nursery in Google's Search Results - more info
b) The score for the number of positive Reviews is 4.1 out of 5 from 3 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.972 for Harlequin Nursery is calculated as follows: ( (35 Excellents x 5) + (1 Goods x 4) ) ÷ 36 Ratings = 4.972
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 4.056 Points relating to the number of positive Reviews for Harlequin Nursery is based on 3 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 = 3.5
Target of 5.4 positive Reviews (27 registered maximum number of service users ÷ 5). 3 Reviews ÷ 5.4 Target = 0.556
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Harlequin Nursery has a Review Score of 9 (9.028)
Review submitted from a Website Submission by Paul (Father of Child) on Friday 3 November 2017. Relates to November 2017.
I have had a very good experience for as long as my daughter has been enrolled at the nursery. Excellent facilities.
How likely would you be to recommend Harlequin Nursery? Extremely Likely
Overall Standard
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Review submitted from a Website Submission by Sadia S (Mother of Child) on Saturday 28 October 2017. Relates to October 2017.
My daughter started this wonderful nursery in July 2017. As parents, we were very anxious and nervous to leave our daughter as we have always managed childcare between me and my partner.
Our daughter settled in within a couple of months, thanks to the amazing team at Harlequin. I went through the expected stages with my daughter where she would cry as soon as we entered the nursery, days where I had to just give her to the staff whilst she was upset, to now where I leave her smiling with a kiss and goodbye from her.
The manager and staff have always supported me and my daughter, and have gone above and beyond to help my daughter settle in.
How likely would you be to recommend Harlequin Nursery? Extremely Likely
Overall Standard
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
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Emma, Nursery Manager at Harlequin Nursery responded to this review on 03 Nov 2017:
Thank you for your lovely review! We re so happy your daughter has settled in well at Harlequin, your kind words for the team are really appreciated.
Review submitted from a Website Submission by Emily H (Mother of Child) on Friday 27 October 2017. Relates to October 2017.
Great nursery, staff are very friendly. I like that it’s small so has a more personal, family feel. Lovely outside area.
How likely would you be to recommend Harlequin Nursery? Extremely Likely
Overall Standard
Facilities / Outside Space
Learning
Resources / Equipment / ICT
Care
Activities
Staff
Food / Nutrition
Management
Cleanliness
Safeguarding
Value for Money
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