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First Class Nursery School (Wirral) Ltd

114 Storeton Road, Prenton, Birkenhead CH42 8NA
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First Class Nursery School (Wirral) Ltd, Birkenhead

Funding & Fees

Type of Service

  • Day Nursery

Opening Schedule

Open all year

Full days available

Yes

Half day sessions offered

Yes

Owner

  • Beverly Jones
  • Private Owned

Person in charge

  • Beverly Jones (Founder/Managing Director)

Number of Childcare Staff

  • 24

Total Places for Children

  • 135

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Meals Provided

No

Consumables provided

No

Opening Times

  • Monday 08:00-17:30
  • Tuesday 08:00-17:30
  • Wednesday 08:00-17:30
  • Thursday 08:00-17:30
  • Friday 08:00-17:30

When Closed

  • Public Holidays Only

Parking

  • First Class Nursery School has a large car park to the front of the Nursery buildings for the convenience of families and visitors.
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First Class Nursery School (Wirral) Ltd Reviews (28)

1.0

First Class Nursery School (Wirral) Ltd has a Review Score of 1.0 (1.000) out of 10, based on 1 reviews in the last 2 years. Over all time First Class Nursery School (Wirral) Ltd has 28 reviews.

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Showing 28 reviews matching selected criteria
Review from Sian M (Mother of Child) published on 25 May 2017 Submitted via Website
Overall Experience

Considering my son joined you in December, I just want to let you know how much he has developed and what a little character he has become. I want to thank all the lovely ladies who have helped so far on tiny tots. I wish I had sent him to your nursery from day one and I'm looking forward to watching him develop more with the help of your fab nursery. I couldn't recommend it anymore.

Many thanks for everything.

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Review from Sue H (Mother of Child) published on 30 January 2017 Submitted via Website
Overall Experience

Fab team, really supported me with letting my little girl grow up, from a tiny premature baby to the beautiful confident girl she is now. Always paid attention to every detail with her and gave me the confidence to leave her, knowing staff looked after her like she was their own.

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Review from Vikkie (Mother of Child) published on 2 December 2016 Submitted via Website
Overall Experience

As a nursery nurse as well as a parent I feel my expectations are very high and this is the only place out of many I have viewed that I would place my children. My child has previously been in 2 other nurseries and none fulfilled my expectations. The nursery has done everything to make this the best experience for my children and made me feel at ease each and every day they attend.

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Review from Georgie-Ann (Mother of Child) published on 2 December 2016 Submitted via Website
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My little boy loves coming to nursery, All the staff are great on there and all know my little boy by his first name, and always make a effort with him! I couldn't thank all the staff and owner for everything they do for us both.

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Review from Claire G (Mother of Child) published on 1 December 2016 Submitted via Website
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The nursery staff couldn't do enough to care for and nurture my daughter, and support both myself and my husband. My daughter loves the staff and is really happy here. The facilities are really great and my daughter particularly loves outdoor play/the garden.

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Review from Aurelie L (Mother of Child) published on 1 December 2016 Submitted via Website
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We have made the best decision to pick a first class nursery. Our daughter is so happy to go there every day and since she started there, she is receiving all the attention she needs to grow and develop as a confident toddler. We are extremely happy with all key workers and staff at the nursery are all highly professional and approachable.

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Review from Katie M (Mother of Child) published on 30 November 2016 Submitted via Website
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First Class Nursery is literally the best nursery I have found. They take into account that the children are individuals, all the staff are absolutely fantastic and I don't have a bad word to say. My little boy had multiple settling in sessions until he was ready and comfortable to leave me. I struggle to leave him with anyone as I'm so overprotective however I have no worries when he is at nursery, he always has a fabulous day and comes home full of excitement he has had that day. I can't credit the staff enough 100% the best nursery on the Wirral.

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Review from R W (Grandmother of Child) published on 12 September 2016 Submitted via Website
Overall Experience
Updated comment....
I am somewhat relieved and content that my granddaughter has returned to First Class Nursery. The abruptness of her departure from First Class did have a negative impact on her confidence and personality. However, she is back to her former self and picked up her relationships with her little friends and the staff and she continues to thrive.

My daughter and the owner of First Class discussed the problem and a resolution was sought. This time round the owner has been very approachable and has been a good source of help regarding the issue that my daughter was having with Working tax Credits. More importantly, the owner has given assurance that the little one's place at the nursery is secure until she graduates.

Original comment....
My 2 and 1/2 yr old granddaughter had attended First Class Nursery for 2 years. Last week my daughter's Working Tax Credits (WTC) failed to go into her bank, she rang the owner of the nursery and told her that the WTC said it would take 2 weeks to sort out. My daughter asked to pay the full cost once the error had been corrected in 2 weeks time, also the 2 weeks of arrears that would have accumulated to be added on.
The owner refused this request! She then informed my daughter that her child's place would be "TERMINATED" there and then! No discussion or time to arrange anything. My daughter had to go to work and take the child with her explaining that she couldn't go to nursery today!
As a loving Nanny, I was absolutely disgusted at the callousness of the owner! My grandaughter loved going to nursery, she had lots of friends and loved the nursery workers. She is a confident, bright, caring and funny little girl!

First Class Nursery is a business first and last! The owner is NOT child-centred!

Reply from Beverly Jones, Managing Director at First Class Nursery School (Wirral) Ltd

First Class Nursery School (Wirral) Ltd takes all complaints extremely seriously and professionally addresses such matters as soon as they arise. Regrettably, this complaint has not been raised directly to First Class Nursery and being unable to go in to factual specifics on a public forum, I am...  

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