Heirs and Graces Day Nursery

The Old Schoolhouse, Greenfield Road, Dentons Green, St Helens WA10 6SG
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8.4 189 Reviews
  • Heirs and Graces Day Nursery, St Helens
Heirs and Graces Day Nursery looks to make the most of each child's capacity to learn, develop and pick up new skills, within a homely and stimulating play environment.

A secure setting is staffed by qualified professionals who look to build strong relationships with each child and their parents, allowing them to progress from baby age up to school transition.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Owner

  • Sue Dawe
  • Privately Owned

Person in Charge

  • Sue Dawe (Manager)

Number of Childcare Staff

  • 41

Total Places for Children

  • 118

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Opening Times

  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00

When Closed

  • Christmas

Heirs and Graces Day Nursery Reviews (189)

8.4

Heirs and Graces Day Nursery has a Review Score of 8.4 (8.377) out of 10, based on 3 reviews in the last 2 years.
Over all time Heirs and Graces Day Nursery has 189 reviews.

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Total of 189, showing 21-40
Review from Sarah B (Mother of Child) published on 17 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little boy has been going to Heirs and Graces since he was 12 months old, he is 2.5 now and doing amazingly. The nursery is ran brilliantly and has without a doubt helped progress my son's education. The standard of staff is exceptional and I could not be happier with my decision to send my child
there. He loves going to nursery and even asks to see the staff/his peers on his days off!
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Review from D B (Mother of Child) published on 17 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely incredible nursery, so much support for my daughter enabling her to be ready to move forwards to reception this year. The academic support as well as love and empathy has been second to none. Could not recommend this nursery enjoy. Been excellent for years
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Review from Antonia K (Mother of Child) published on 17 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can’t thank Heirs and Graces enough, my little boy has come on leaps and bounds. He gets excited when he’s going to school. The girls who have looked after him for the last 2 years have been absolutely amazing and I can’t thank them individuals enough!
They are a very friendly nursery and it feels
like a real family. I never feel worried when I leave my child with them I know he’s in the best hands.
Thank you
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Review from L B (Mother of Child) published on 17 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
When looking for a nursery for our daughter, we wanted somewhere that placed the children in their care at the centre of everything that they did.
From the initial phone inquiry to being shown around the setting, Heirs and Graces were welcoming and felt like an extension of our family.
Not only have
they been incredibly nurturing towards our daughter, but so supportive towards me and my husband when we initially found it difficult to leave her in their care.
We cannot recommend Heirs and Graces enough to our friends and family. Our daughter loves her days at nursery and we see the adults that work with her as part of our family!
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Review from Neale F (Father of Child) published on 17 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can’t praise this nursery enough! Everything from the top down is outstanding. From the progression my child is making on a daily basis, to the care given by the staff. Feedback is given on a daily basis. Anything I wish to implement for my child is supported by staff. We get updates via an app to
show what my child had done that day. A good log is also given to let us know his food intake for that particular day.
I recommend this nursery to all my friends. Great work guys!
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Review from K B (Mother of Child) published on 17 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing staff, since starting nursery at 1 years old my daughter has learnt so much. I couldn’t have picked a better nursery. She has needed extra help for the past couple of years but all the staff have been amazing to help and support not just my child but myself, from helping with referrals and being
there to help with any queries. Well done ladies, you should be really proud.
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Review from Jeni C (Mother of Child) published on 17 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot fault Heirs and Graces. They’re a proper family and the staff genuinely care about the children. They collaborate with the parents brilliantly and customise the care around each child’s needs. My son is due to start 'big school' in September and I thank the staff for preparing him in every
possible way and for fully supporting us through some challenges we’ve faced with him throughout toddlerhood. My daughter will be there for a few more years yet and I have no worries as I know she will thrive in their care.
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Review from Jeanette G (Grandmother of Child) published on 17 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My twin granddaughters arrived at Heirs and Graces just after Easter, they both love it! On a weekend when we ask what they want to do, they say nursey!
The staff are lovely and genuine and give a good hand over the photographs sent during the day highlighting all the wonderful activities, yet the
care given is personal and we couldn’t recommend it highly enough.
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Review from Amy L (Mother of Child) published on 17 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been going to this nursery since she was 8 months old and I couldn’t speak highly enough of the staff there. My daughter has come on so much since being there, is always happy going into nursery and they keep me updated all throughout the day via the app. I know what she’s eaten, when
and how long she’s napped for and what activities she’s been doing throughout the day. If I was to ever have more children, there’s no doubt that I would also have them attend Heirs and Graces.
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Review from Daniel B (Father of Child) published on 9 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our daughter has been attending Heirs and Graces Day Nursery since early September 2022 from the age of 10 months. Myself, wife and daughter love the nursery and appreciate their efforts every single day. The staff are committed to providing great care and attention to our daughter and we couldn’t recommend
them higher. Our daughter has a severe dairy allergy and great attention to detail and care has always been taken to ensure of no reactions. Amazing work as always Heirs and Graces!
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Review from A M (Mother of Child) published on 22 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing nursery all around, from staff through to learning and routine. My daughter attended 3 years ago and my son attends now. Wouldn’t change a thing and always highly recommend the nursery to everyone.
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Review from Katherine M (Mother of Child) published on 23 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a gorgeous team of staff to look after our baby whilst we are at work! Enthusiastic, kind and patient, the girls are everything we could ask for from any nursery staff. Great communication and tonnes of pictures via the app which is regularly updated throughout the day. He beams when he arrives
each morning and reaches out with excitement. The management have been accommodating and understanding with potential changes to the days we send our baby. Lots of theme days throughout the year to mark special occasions or notable events. Thank you Heirs and Graces for making my return to work so easy.
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Review from T H (Father of Child) published on 20 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Heirs and Graces Day Nursery is a fantastic nursery. Both our girls, one now in school and one still at the nursery have really enjoyed their time at Heirs and Graces Day Nursery and have learned so much. Thank you to the manager and all the team.
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Review from Julie C (Grandmother of Child) published on 14 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
After moving to a new area of the country I had to get my granddaughter into a new nursery. My experience going for the first time was so lovely. My granddaughter immediately went to play and the staff are so good with her. She loves it and seems to learn something new every day. Very happy with everything
they do.
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Review from S M (Mother of Child) published on 14 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
A fantastic nursery! Both my children attend Heirs & Graces and their development since starting has been fantastic. They both really enjoy going and learning there. The staff are all very friendly and the facilities are brilliant.
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Review from J H (Mother of Child) published on 12 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has attended Heirs and Graces since January 2022, however, my son also attended here up until he left for school. I couldn't rate the nursery enough and they supported us as a family and our son with his Special Educational Needs. I couldn't fault their effort and input and my son wouldn't
be where he is now and school ready without it.
There was no question when it came to our daughter then needing to attend nursery. She has settled well into nursery life and her care is child-focused and central to her needs. She takes part in so many activities and experiences and the staff nurture her so well - she is also provided with fresh meals and there is no need to take nappies, wipes or milk as it is provided. I leave feeling like I would if I left her with family. I particularly love how the nursey and staff keep up with development and bring in new ideas. They have just introduced a new theme which is an excellent resource and grounding for our children.
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Review from J L (Father of Child) published on 10 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Helped my son settle in when he started. Communication is great between staff and parents. The app keeps parents informed with what the children are learning about. Staff are caring and kind - my child loves going to nursery and is happy.
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Review from Kieron H (Father of Child) published on 10 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic experience from the start, always kept well informed and staff always friendly and happy to help. The outdoor space is superb and our child loves to get out there as soon as he gets in (weather permitting).
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Review from K W (Mother of Child) published on 10 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My little girl loves going to her nursery and always asks to go in on her days off. The staff are all so lovely and welcoming. All very understanding when I struggled to apply for the care to learn scheme and helped me a lot through the process.
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Review from Elizabeth H (Mother of Child) published on 10 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing nursery.
All the staff are very approachable, lovely and attentive to both my children.
The play stations set up are always creative and keep my children fully entertained through the day. Photo’s are always provided throughout the day to keep me upto date with how my child’s day is going.
Staff always are very responsive to any messages throughout the day too.
Could not ask for a better nursery, both my children love going.
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Current Review Score: 8.4 (8.377)

Overview of Review Score

The Review Score of 8.4 (8.377) out of 10 for Heirs and Graces Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.4 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Heirs and Graces Day Nursery is calculated as follows: ( (36 Excellents x 5) ) ÷ 36 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.377 Points relating to the number of positive Reviews for Heirs and Graces Day Nursery is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 118 number of registered child places is 23.6. 3 Positive Reviews ÷ 23.6 = 0.127
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

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