Lullabies Nursery and Pre-school

Glenfield House, The Square, Glenfield, Leicester LE3 8DQ

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Lullabies Nursery and Pre-school

Owner: Orchard End Ltd

Person in charge: Emma Platnauer (Manager)

Local Authority / Social Services: Leicestershire County Council

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care

Total Places for Children: 50

Age Range: from 0 years to 5 years

Opening Days: Mon-Fri

Opening Hours: 0730-1800

When Closed: Bank Holidays

Overview of Review Score

The Review Score of 9.4 out of 10 for Lullabies Nursery and Pre-school is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Lullabies Nursery and Pre-school in Google's Search Results – more info

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.933 for Lullabies Nursery and Pre-school is calculated as follows: ( (56 Excellents x 5) + (4 Goods x 4) ) ÷ 60 Ratings = 4.933

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. If there are no Positive Reviews in the last 24 months, then 2.5 points are available for the number of Positive Reviews in the last 48 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews; 3.00 points for the first Positive Review, and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 24 months, then 2.5 points are available for the number of Positive Reviews in the last 48 months. The calculation is the same as above, except the points are divided by 2.

    The 4.5 Points relating to the number of positive Reviews for Lullabies Nursery and Pre-school is based on 5 positive Reviews in the last 24 months and is calculated as follows:

    1. 3.00 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 10 positive Reviews (50 registered maximum number of service users ÷ 5). 5 Reviews ÷ 10 Target = 0.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.4Lullabies Nursery and Pre-school has a Review Score of 9.4 (9.433) out of 10 and an Average Rating of 4.9 out of 5 from 5 Reviews over all time

Average Ratings

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Average Rating:  Average rating  5 out of 5

I can’t speak highly enough of this nursery. I have 2 girls and they both love it. My eldest had previously attended another setting and we were happy there and moved only because we had moved house. However having said that, the facilities and just generally how happy my girls are, make Lullabies so
much better. I basically hadn’t realised what we could have! The staff are all so friendly and welcoming. I will actually be really sad when my eldest starts ‘big school’ later in the year. I know she will miss everyone so much.

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Average Rating:  Average rating  5 out of 5

Wonderful setting with an excellent team of staff. They have a very high standard of care and learning, ensuring all individual needs are met. A very welcoming atmosphere every day. Nothing is too much trouble. The staff work very hard to ensure the children have the best level of care and fun too!
They have made a very difficult transition for us, very simple and comfortable. We cannot recommend them highly enough. The perfect setting!

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Average Rating:  Average rating  5 out of 5

I can give nothing but positive feedback for this nursery. The staff are absolutely amazing. After having nothing but trouble from a previous nursery, to the point of having to get Ofsted and safeguarding involved. I honestly thought I would never trust another nursery again.

I bit the bullet and

sent my daughter and have never looked back. My daughter has come along leaps and bounds with her speech, behaviour and even her eating habits, which anyone with a 2-year-old knows, meal times can be a battle.

My son has just started here, he is 9 months and he had no problems with me leaving him from the start which proves that he is very comfortable with the girls there.

I highly rate this nursery.

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Average Rating:  Average rating  4.9 out of 5

As a parent, it’s scary taking your child somewhere for the first time especially as a first time mum. I had to go back to work early and the girls made mine and my daughters transition into nursery so much easier. My daughter has such a great bond with her carers. I couldn’t say anything but positives
about the setting and the staff. The setting looks amazing, it’s clean, bright and spacious.

Thank you, girls!

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Average Rating:  Average rating  4.8 out of 5

Our son has been coming to Lullabies for almost 7 months now and within weeks we saw a huge change in his development, his speech came on in leaps and bounds, sharing toys and interactive play. The staff here are fantastic and it is all about the children, they are attentive to their wants and needs,
and I love the fact that I can log into our tapestry account and see what our little man has been up to. Would I recommend Lullabies... without a doubt.

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