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Kids Planet Hanford

Church Lane, Stoke-on-Trent ST4 4QD
Kids Planet Day Nurseries Logo
Kids Planet Hanford logo
Kids Planet Hanford, Stoke-on-Trent
Kids Planet Hanford, Stoke-on-Trent
Kids Planet Hanford, Stoke-on-Trent

Kids Planet Hanford, formerly Hanford Day Nursery, is based in Stoke-on-Trent, Staffordshire.

The qualified team provides the highest quality of childcare. With more than 50 years of experience, they have the knowledge to ensure that children gain the most from their time at the nursery.

The caring team takes care of children between the ages of 0-5 years. This allows you to focus on your own life, safe in the...  

Funding & Fees

Various funding accepted (15 and 30 hours). We offer, Sibling discount, NHS discount, Tax Free Childcare. Rates vary by location/nursery setting.

Please get in touch with the nursery for our most up to date fees and availability.

Contact Kids Planet Hanford to get a personalised quote:

Type of Service

  • Day Nursery

Opening Schedule

Open all year

Full days available

Yes

Half day sessions offered

No

Group/Owner

Person in charge

  • Hayley Gilford (Manager)

Number of Childcare Staff

  • 40

Total Places for Children

  • 112

Age Range

  • from 0 years 6 months
  • to 5 years 0 months

Meals Provided

No

Consumables provided

No

Opening Times

  • Monday 07:30-18:00
  • Tuesday 07:30-18:00
  • Wednesday 07:30-18:00
  • Thursday 07:30-18:00
  • Friday 07:30-18:00

When Closed

  • Bank Holidays

Kids Planet Hanford Reviews (84)

9.9

Kids Planet Hanford has a Review Score of 9.9 (9.931) out of 10, based on 39 reviews in the last 2 years. Over all time Kids Planet Hanford has 84 reviews.

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Showing 84 reviews matching selected criteria
Review from Ross B (Father of Child) published on 1 June 2022 Submitted via Postal Card
Overall Experience

Extremely friendly staff and always feel reassured when our son is here.

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Review from Kelly H (Mother of Child) published on 27 April 2022 Submitted via Website
Overall Experience

My little boy started nursery after Covid-19 calmed down in October 2021. I was very nervous about him going but being the outgoing little boy he is, he loved nursery from the beginning. One staff member took him on his settling in days and has obviously made him feel so welcome there as he always speaks of her. His carer who my son also talks about, says he plays with them and likes them very much. He absolutely loves nursery, he loves to be around other children and thrives in this environment. He loves water, cars and trucks and tells me most days that he's played with these, even though I'm sure he doesn't! I'm very happy with how my son is getting along here and I love to hear about his day.

Reply from Jane, at Kids Planet Hanford

Thank you for taking the time to leave a review, it is appreciated!

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Review from B C (Mother of Child) published on 23 March 2022 Submitted via Website
Overall Experience
We have recently moved our son from Kids Planet Hanford. My son is 2 and was in the Explorers room. The staff were not welcoming, appear uninterested in being there, and always gave generic handovers. When his key worker changed, we weren’t told, nor she did make contact to introduce herself.
We never knew what my son had been up to that day, he hasn’t come home with one piece of work in his time in that room. We never receive any updates on his milestone or development. The only communication was the monthly invoice email when they wanted their fees paying.

He would come home in different nappies that we have provided the nursery with. Who’s they are and where ours got used. No idea.

My son's 2nd birthday, we sent in a cake for him to share with his friends. At pick up, my husband asked if he had a good day and if everyone liked the cake. The response he got was ‘what cake’. My husband had to remind them again it was our son's birthday. The staff member responded with ‘oh they can have it tomorrow’. My son doesn’t attend on Wednesdays, which you would think his key worker would know. But for me, that wasn’t the point. The point was it was his birthday that day!
We also later found out that week, that my son and the other kids never even got the cake in the end anyway and the staff ate it! I am beyond disgusted.

We decided to pull our son from this setting and we gave the nursery the required notice period as per our contractual agreement, however as I had escalated the issues to the area manager, we weren’t required to full fill this and my son only did 2 weeks before he moved to a different nursery.

Even on my son's last day, he was handed over, with absolutely nothing, no work he had completed, no development records and none of the items we had provided, nappies etc. They ‘didn’t have chance’ to get it together. Given the circumstances, you would think staff would have double checked to make sure everything were collected and ready - to make up for the precious lack of complacency shown on multiple occasions.
If these could not be collected together in preparation for this last day then there is seriously something not right with the nursery.
No work to show for his time there.
No photos of the ‘fun’ he had.
No development checks of his milestones or achievements.

Heartbreaking as a parent. Concerning as an educator, myself.

Reply from Hayley Gilford, at Kids Planet Hanford
I’m sorry to read about your experiences at our site at Hanford. The nursery is aware of your concerns and we addressed this through our complaints procedure. We welcome feedback and have an open-door policy to discuss any concerns that parents may have.

We have addressed your concerns with our...  

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Review from Fiona R (Mother of Child) published on 26 October 2016 Submitted via Website
Overall Experience

My little boy is of a sensitive nature and can be misunderstood; I know that Hanford Day nursery always ensured his needs were cared for whilst ensuring that any incorrect behaviour was highlighted to him and similarly other little characters.

He loved attending so much and built up a circle of friends with both his carers and peers. He even asked to come in when he was clearly poorly which, only demonstrates just how cared for he felt and still likes to visit his teachers when we drop-off and pick-up his sibling now he's at school.

She equally enjoys nursery and is a completely different character to her brother however, I know that she is cared for and is also corrected whenever an occasion arises taking into account her uniqueness.

Leaving a child or children with an organisation can be very upsetting and I remember the care and consideration that went into reassuring me!

I have absolutely no hesitation in recommending Hanford Day Nursery as a caring and nurturing environment!

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Child Vacancies

Please contact us for latest vacancies.

News (1) & Events (0)

News
  • Posted: Tuesday 10 Sep 2024We are proud to announce that Kids Planet has been recognised as one of the UK’s Best Workplaces in Education & Training 2024 by Great Place To Work UK! This...
Upcoming Events

There are no upcoming events for Kids Planet Hanford.

Awards / Recognitions (9)

Meet the Team (1)

Hayley Gilford Job Title: Nursery Manager Joined: 2005
Hayley Gilford
Hayley has worked at Kids Planet Hanford for over 15 years.
She holds a level 4 qualification in childcare and management.

Hayley has a wealth of knowledge.

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