The Croft Nursery (Newcastle)

102 Lancaster Road, Newcastle-under-Lyme ST5 1DS

The Croft Nursery, situated on Lancaster Road, Newcastle-u-Lyme, is a private day nursery which opened in 1990. It operates from a detached Victorian House within walking distance of Newcastle town centre and the Royal Stoke Hospital. There is a car park situated at the rear of the building.

The nursery is open for 51 weeks of the year and is open from 07.00 hours until 18.00 Monday to Friday. They cater for children aged between 6 weeks and school age, offering full and part time places, and offer funding for 2, 3 and 4-year-olds.

The children are organised into four age related rooms. They have access to an outdoor soft play area which has recently had a canopy installed to allow the children to go out in all weathers.

All meals at the nursery are prepared on site and all diets are catered for and adapted accordingly. Fresh meat, fruit and vegetables are used daily in the preparation of meals.

The nursery has a wide range of visual aids to help parents, carers and children who speak English as an additional language. This ranges from a visual menu board, plus labels and words around the rooms in the childrens' key home languages.

The nursery is accessible by bus or car. The nursery opened in September 2001 and is registered for 59 children. There is also a sister nursery, The Croft at Lyme Drive, which is situated inside the Mclub gym on the A34, approximately 1 mile from the original setting. This enables the nursery to utilise resources and extra staff if required.

Group: The Croft Nurseries

Person in charge: Mary Ryan (Director)

Local Authority / Social Services: Staffordshire County Council

Number of Staff: 13

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 50

Age Range: from 0 years 0 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0700-1800

When Closed: Bank Holidays & 1 week at Christmas

Directions:

Situated near the Royal Stoke Hospital, walking distance to Newcastle Town Centre.

Visiting:

Appointments not required - call in whenever its convenient.

Parking:

Car park to the rear of the nursery.

Overview

The Review Score of 9.9 (maximum of 10) for The Croft Nursery (Newcastle) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 10 Reviews over all time. This Average Rating is also the rating value for The Croft Nursery (Newcastle) in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 10 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.933 for The Croft Nursery (Newcastle) is calculated as follows: ( (112 Excellents x 5) + (8 Goods x 4) ) ÷ 120 Ratings = 4.933

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for The Croft Nursery (Newcastle) is based on 10 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 10 positive Reviews (50 registered maximum number of service users ÷ 5). 10 Reviews ÷ 10 Target = 1.000

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.9 The Croft Nursery (Newcastle) has a Review Score of 9.9 (9.933)

Average Ratings

  • Excellent
    10
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend The Croft Nursery (Newcastle)?

  • Extremely LIKELY
    10
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to The Croft Nursery (Newcastle)

  • Mother of Child
    8
  • Father of Child
    1
  • Grandmother of Child
    1

Our son has been going to The Croft nursery for a year and the advancement and confidence in him has been remarkable.
The staff are very good and I have always felt that it is a positive and safe environment for him.
The food is organic and home cooked and the activities that he does are continual and educational.
They are all very proactive in ensuring the building is safe and the door access is used correctly.

How likely would you be to recommend The Croft Nursery (Newcastle)? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   5 out of 5

All the staff I've come across have always been very polite to me and gave me answers to any questions I've asked. They've helped my daughter settle back in after Christmas.

How likely would you be to recommend The Croft Nursery (Newcastle)? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   5 out of 5

I have been using The Croft nursery for over three years now, I used it with my first child and when my second was born and I returned to work I didn’t hesitate to send her too!
In the time that I have sent my girls there they have developed so much, the learning they acquire through play and activities has been clearly thought about and delivered at a high level. It’s brilliant to go and pick them up and see what they have been up to with work coming home, photographs or stories about their day!
The children are cared for at a high level and their well being is important to the staff, if they have been poorly or emotional they have been supported and helped.
The food that is provided is exceptional and both children have enjoyed the home cooked food.
Overall, I think this is an outstanding nursery and I know that every day they have attended has been the best decision I made when choosing this nursery. Thank you, ladies, for all that you do!

How likely would you be to recommend The Croft Nursery (Newcastle)? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.9 out of 5

My Granddaughter has been at the Nursery for around a year. She was shy at first but has come on in leaps and bounds. She loves the staff and her food. Can’t thank you enough.

How likely would you be to recommend The Croft Nursery (Newcastle)? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   5 out of 5

Jayne, Manager at The Croft Nursery (Newcastle) responded to this review on 14 Dec 2017:

Thank you Julie for your lovely review.

I love The Croft Nursery Newcastle! It truly feels like being part of a family & they treat my children as there own & I recommend them to anyone who wishes to know about, good, safe nurseries to take there child/children to. My children adore the staff & are no longer picky eaters ( at nursery) They eat everything put on their plates. I can't recommend the nursery enough.

How likely would you be to recommend The Croft Nursery (Newcastle)? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   5 out of 5

An extremely warm and friendly atmosphere as soon as you enter the building. It is clear to see that children love spending time there, engaging in so many different activities that allow them to develop different skills. Our son has so much fun whilst at the nursery, learning many new skills, one of which is Makaton. Being able to communicate using simple signs is clearly something he enjoys as he continues to use signs at home, even adding some signs from Mr Tumble to use too.
The food that the children receive is lovely. Our son will generally have 2 portions of everything available at meal times. It is varied, nutritional and tasty - can't ask for more!
I cannot recommend The Croft Nursery enough. If you are unsure, just pop in for a visit and you will see what I mean instantly.

How likely would you be to recommend The Croft Nursery (Newcastle)? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   5 out of 5

We are really pleased with the standard of care that our child receives here. Staff are friendly and welcoming and we appreciate all their efforts that go into ensuring that a safe, calm environment is provided.

How likely would you be to recommend The Croft Nursery (Newcastle)? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.8 out of 5

My little boy attended The Croft for 4years and I remained happy throughout. The staff were always very friendly and professional and did lots of lovely activities with the children. The staff were very well trained and carried out additional training for my son's medical needs. I would highly recommend The Croft to anyone.

How likely would you be to recommend The Croft Nursery (Newcastle)? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   5 out of 5

Brilliant nursery, my son has come on leaps and bounds. All the staff are so friendly and make me feel very welcome every time entering the nursery! Would recommend to anyone with children from babies to 3-4!

How likely would you be to recommend The Croft Nursery (Newcastle)? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.7 out of 5

Jayne, Nursery Manager at The Croft Nursery (Newcastle) responded to this review on 14 Aug 2017:

Thank you for your lovely review.

We have been thrilled with the care that our son has received over the last two years and would recommend this nursery without hesitation. Staff are always upbeat and genuinely care about the children.

How likely would you be to recommend The Croft Nursery (Newcastle)? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   5 out of 5

Jayne, Nursery Manager at The Croft Nursery (Newcastle) responded to this review on 14 Aug 2017:

Many thanks for your lovely review.

Submit a Review for The Croft Nursery (Newcastle)

    • We welcome parents/individuals responsible for a child to submit reviews to daynurseries.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the nursery)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on daynurseries.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions

March 2018

Top 20 Small Nursery Groups 2018

Recipient: The Croft Nurseries

Date: Thursday 01 Mar 2018

more details

Job Vacancies

Staff Profiles

There are no staff profiles posted yet