Hedgehogs Nursery, St John's-on-the-Hill

Castleford Hill, Tutshill, Chepstow NP16 7LE

Hedgehogs Nursery, St John's-on-the-Hill, Chepstow, Gloucestershire
Hedgehogs Nursery, St John's-on-the-Hill, Chepstow, Gloucestershire
Hedgehogs Nursery, St John's-on-the-Hill, Chepstow, Gloucestershire

Hedgehogs Nursery is passionate about early childhood education. They appreciate the unique needs of every child and offer a flexible learning environment that celebrates the many stages of children's development.

Hedgehogs is a modern, purpose-built nursery with bright and open learning environments and large outdoor areas. The nursery benefits from the fantastic facilities of an independent school, including the sports halls and heated swimming pool. The curriculum is complemented with a number of extra-curricular clubs, which include weekly swimming lessons, rugby, French, music and dance classes.

Hedgehogs Nursery holds a number of events throughout the year, such as Christmas concerts, graduation ceremonies, dance shows, swimming galas and many more. Parents are welcomed into the nursery throughout the year and are kept up to date with their children's learning and development through online learning journals.

The large grounds surrounding the nursery ensure that children have plenty of space to be active outdoors and get lots of fresh air. Large, grassy areas are the perfect spots for running around, parachute play and group games. Secluded woodland areas are great for exploring nature, wildlife and den building. The gardening area is ideal for getting muddy, growing and harvesting plants, herbs and vegetables.

Group: Dean Close Nurseries Ltd

Person in charge: Nicole Ricketts (Manager)

Local Authority / Social Services: Gloucestershire County Council

Number of Staff: 20

Service Offered: Day Nursery (Voluntary / Not for Profit Owned), Open all year, Full Day Care, Sessional Day Care

Registered Charity Number: 1086829

Total Places for Children: 75

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1800

When Closed: Bank Holidays

Fees Guide: Full Day is £46.00 / AM session £24.50 / PM session £23.50 / Early start at 7.30am £4.00 / Sibling discount of 10%. 3 year old funding available.

Languages Spoken (other than English): German, French, Italian

Directions:

Hedgehogs Nursery is situated on the site of St. Johns on-the-Hill School. Please use the entrance on Castleford Hill and follow the signs for Hedgehogs Nursery.

Visiting:

Visits are welcomed at any time of the day. Please contact the Nursery Manager to arrange a visit.

Parking:

Parking is available on site.

Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.7 Hedgehogs Nursery, St John's-on-the-Hill has a Review Score of 9.7 (9.734)

The Review Score of 9.7 (maximum of 10) for Hedgehogs Nursery, St John's-on-the-Hill is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 16 Reviews over all time. This Average Rating is also the rating value for Hedgehogs Nursery, St John's-on-the-Hill in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 16 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.734 for Hedgehogs Nursery, St John's-on-the-Hill is calculated as follows: ( (144 Excellents x 5) + (45 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 192 Ratings = 4.734

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Hedgehogs Nursery, St John's-on-the-Hill is based on 16 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 15 positive Reviews (75 registered maximum number of service users ÷ 5). 16 Reviews ÷ 15 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    12
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Hedgehogs Nursery, St John's-on-the-Hill?

  • Extremely LIKELY
    15
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Hedgehogs Nursery, St John's-on-the-Hill

  • Mother of Child
    15
  • Father of Child
    1

We are so happy with Hedgehogs. I visited a number of nurseries in the surrounding areas before seeing Hedgehogs and when I did I knew instantly it was the perfect environment for my toddler. It is spacious, has experienced carers, brilliant management vision, an amazing variety of activities and excellent food variations for all meals. We are always kept informed as parents and the use of Tapestry is great as we can see what our little one gets up to each day. He is always happy when we pick him up and it is clear that he has been well cared for by people with a genuine interest in the children's development and well-being.

How likely would you be to recommend Hedgehogs Nursery, St John's-on-the-Hill? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Good

Value for Money: Excellent

My daughter has attended Hedgehogs Nursery for 18 months. She is very well cared for and really enjoys the wide range of activities, including French and dancing. The staff work well with parents and most recently supported us on potty training. My daughter has a specific diet which has also been met in full, yet maintain a diverse selection.

How likely would you be to recommend Hedgehogs Nursery, St John's-on-the-Hill? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My eldest has been attending since he was 11 months old and my youngest has just started. They both absolutely adore their time at Hedgehogs. The range of activities is so broad from soft play, reading to outdoor play and everything in between, keeping my energetic children entertained from start to finish.
The staff are so engaging and friendly and have formed fantastic relationships with both my children.
I would not hesitate to fully recommend Hedgehogs to anyone looking for a nursery for their child.

How likely would you be to recommend Hedgehogs Nursery, St John's-on-the-Hill? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

We are very happy with the care and development our daughter receives at Hedgehogs. The staff are very professional and know our daughter well. It's small enough to be personal but has the benefit of using the facilities of the school.
Lots of effort is made for extra activities, such as a Christmas production etc. I would highly recommend.

How likely would you be to recommend Hedgehogs Nursery, St John's-on-the-Hill? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Excellent nursery, superb interaction from staff with parents.
New manager has put in policies meaning parents have a say in how children are learning and the environment they are learning in. Facilities are excellent with a superb outside area.

How likely would you be to recommend Hedgehogs Nursery, St John's-on-the-Hill? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Brilliant nursery. They listen to me and if I have concerns regarding my daughter they reassure me and don't make me feel silly.
I find leaving my little girl there totally at ease.
One of the best decisions I made was choosing Hedgehog and it's on my doorstep, even better.

How likely would you be to recommend Hedgehogs Nursery, St John's-on-the-Hill? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Excellent

The nursery is well managed in a safe and welcoming environment. My children love it and there are always extra activities such as Swimming and Rugger Tots. My children come home happy with lots of stories to tell about their day.

How likely would you be to recommend Hedgehogs Nursery, St John's-on-the-Hill? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My little boy had been going to the nursery since he was 9 months old. He is now 3. He has so much fun there and adores the staff who are amazing. The nursery is set on amazing grounds and has a fantastic aura about it. I never have to worry about him on the days he goes in. He has made some amazing friends and one big rainbow family.
He has really grown with all the educational and fun things they do. The nursery manager is always on hand to help and does an outstanding job. They are always investing in new resources and toys making it current and fun for the kids. The girls really look after the children with lots of care and cuddles available. Highly recommend and long may it continue.

How likely would you be to recommend Hedgehogs Nursery, St John's-on-the-Hill? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Highly responsive to feedback and keen to engage working parents as best as possible in children's development. The use of online diaries and daily handwritten diaries enables me to have a summary of my sons day and know how he is progressing.

How likely would you be to recommend Hedgehogs Nursery, St John's-on-the-Hill? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Excellent

Staff: Good

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

Both of our children attend Hedgehogs on a full-time basis. They are extremely well cared for and it is clear that they are very happy (there are never tears at drop-off)!
Re pre-school, the days are well structured with variety on a day to basis - a great transition to school. The range of extra-curricular activities is an added bonus.
Thank you!!

How likely would you be to recommend Hedgehogs Nursery, St John's-on-the-Hill? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Staff are extremely friendly, polite and professional. The manner in which they deal with the children shows a level of passion within the job role they do. A broad range of activities offered daily to stimulate and engage the children. We are very pleased to date.

How likely would you be to recommend Hedgehogs Nursery, St John's-on-the-Hill? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Satisfactory

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

Our daughter started at Hedgehogs when she was 9 months old and has absolutely loved it from the start. She's now 20 months old and we couldn't be happier with how she is getting on. The staff are friendly and attentive and we can tell they form fantastic relationships with all the children. I wouldn't hesitate to recommend Hedgehogs to other parents.

How likely would you be to recommend Hedgehogs Nursery, St John's-on-the-Hill? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Good nursery especially for pre-school age due to being on school grounds. Children are kept occupied all day long. Good setting in the nursery for different age groups. The only fault I have is the detail on nursery invoices. Poor invoice details and you will have to figure out each month how it's calculated. Have fed back to nursery few times but accounts have not taken parents complaints about the invoice into considerations. This is a long-standing issue (3.5 years in my case).

How likely would you be to recommend Hedgehogs Nursery, St John's-on-the-Hill? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Excellent

Care: Good

Activities: Good

Staff: Good

Food / Nutrition: Excellent

Management: Satisfactory

Cleanliness: Excellent

Safeguarding: Good

Value for Money: Excellent

Nicole Ricketts, Manager at Hedgehogs Nursery, St John's-on-the-Hill responded to this review on 02 Feb 2017:

Thank you for your comments regarding invoices. We are currently in the process of acquiring new software, which will make our invoicing much clearer. We recognise that it is difficult when it comes to understanding the allocation of Early Years Funding and hope that the introduction of a new system will help with this. In the meantime, we always encourage parents to contact us by email or phone should you have any queries regarding your invoice and we would be more than happy to explain them in more detail.

We are delighted with every aspect of the nursery. The staff are great & our son is very happy here. The facilities are great and always clean and tidy. Everyday there is a great variety of activities for the children with a fab array of other classes to take up as an extra.

How likely would you be to recommend Hedgehogs Nursery, St John's-on-the-Hill? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My husband and I moved our son to Hedgehogs as we felt the facility offered a better transition from nursery to pre-school than his previous nursery, we have not been disappointed.
Our son is flourishing under the care and tuition of the Hedgehogs team. He enjoys a diverse range of activities and a better standard of pre-school education than we have witnessed at other nearby nurseries.
We are certain this will stand him in good stead ahead of his move to school in September.

How likely would you be to recommend Hedgehogs Nursery, St John's-on-the-Hill? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Satisfactory

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

Outstanding nursery with a wonderful selection of carers, the ladies are always very polite, welcoming and friendly.
The support with new ventures i.e potty training is superb.
My daughter is exceedingly happy when it is her days to go to nursery.
Would like to see more on the Tapestry online learning journal.

How likely would you be to recommend Hedgehogs Nursery, St John's-on-the-Hill? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

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Job Vacancies

Staff Profiles

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Nicole Ricketts

Job Title: Manager

Joined: 2016

Description:

Having worked in Primary Education for the last 4 years, I have recently retrained as an Early Years Teacher. I have two young girls who also attend the nursery. I have a passion for working in Early Years and enjoy working closely with our team here to develop new practices and opportunities for the children.