Tops Day Nursery - Parkstone, Poole

104-106 Herbert Avenue, Parkstone, Poole BH12 4HU

Tops Day Nursery - Parkstone, Poole is a friendly and active nursery, based on Herbert Avenue. The dedicated team of staff offers happy, nurturing care for the hours parents need.

This nursery is part of a group that provides the most eco-sustainable childcare and education in the UK, being respectful of the environment and acting to reduce, re-use and recycle resources is an important part of the culture and routine for the children and staff.

Rated 'Outstanding' by Ofsted in September 2016, Tops Parkstone cares for children from three months to school age as well as running a after school and holiday club for children between the age of five and seven years. The nursery offers a safe, stimulating environment for all ages by qualified and friendly staff.

Children can take part in extracurricular activities such as Tops Cooking School, Tops Forest School, meditation, yoga, Rugby Rangers, Boogie Mites, tooth brushing and much more.

15 hours free funding for eligible two-, three- and four-year-olds is available.

While each child is at Tops Parkstone, families are more than welcome to call as often as they like to talk to a member of staff about your child and their day at nursery. Families are given important information about their child's day, which is submitted on EYLOG.

Tops Day Nurseries has introduced a no-added sugar menu to all nurseries, ensuring children start their time at nursery with a nutritional, healthy diet.

Group: Tops Day Nurseries

Person in charge: Sarah Tongs (Manager)

Local Authority / Social Services: Borough of Poole Council

Number of Staff: 19

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care

Total Places for Children: 56

Age Range: from 0 years 3 months to 7 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0600-2000

When Closed: Christmas Day, Boxing Day & New Years Day

Overview

The Review Score of 9.7 (maximum of 10) for Tops Day Nursery - Parkstone, Poole is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 22 Reviews over all time. This Average Rating is also the rating value for Tops Day Nursery - Parkstone, Poole in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.738 for Tops Day Nursery - Parkstone, Poole is calculated as follows: ( (201 Excellents x 5) + (55 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 263 Ratings = 4.738

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.982 Points relating to the number of positive Reviews for Tops Day Nursery - Parkstone, Poole is based on 11 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 11.2 positive Reviews (56 registered maximum number of service users ÷ 5). 11 Reviews ÷ 11.2 Target = 0.982

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.7 Tops Day Nursery - Parkstone, Poole has a Review Score of 9.7 (9.720)

Average Ratings

  • Excellent
    18
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Tops Day Nursery - Parkstone, Poole?

  • Extremely LIKELY
    21
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Tops Day Nursery - Parkstone, Poole

  • Mother of Child
    19
  • Father of Child
    3

My son absolutely loves going to nursery. As a parent, I'm always kept up to date with what my child has been up to whilst at the nursery. I love all the extracurricular activities that my child gets to take part in such as cooking school, forest school and yoga.

Over the last few months, I have noticed a massive difference in my child's development and this is down to the nursery.

Nothing is ever too much trouble for the staff and I'm always made to feel welcome and always given the time of day.

How likely would you be to recommend Tops Day Nursery - Parkstone, Poole? Extremely Likely

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Average Rating:   5 out of 5

After my son started in January he has come on leaps and bounds. He adores nursery and the staff and has lots of fun whilst learning.
Very impressed.

How likely would you be to recommend Tops Day Nursery - Parkstone, Poole? Extremely Likely

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Average Rating:   4.9 out of 5

My son has been with Tops since he was 9 months old. Previously at another branch, I was concerned that a move would be bad for him. However, I have to say the staff at Parkstone have been incredibly supportive!
The move did unsettle him but he had so much other change with moving house etc that it was expected. Becoming clingy with me was a way to express. Everyone at Explorers worked with me to encourage him to look forward to nursery again, resulting in a fantastic drop off the other morning with no tears and a fabulous pick up where he told the practitioner she was his friend.
I wasn’t made to feel like an overprotective mum and their encouragement and support has helped him settle so quickly whilst also putting any concerns I have to bed.
I’m looking forward to seeing the great things he will accomplish in the future whilst at Tops! I would strongly recommend this service to anyone.

How likely would you be to recommend Tops Day Nursery - Parkstone, Poole? Extremely Likely

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Average Rating:   4.1 out of 5

My son is really happy to go to the nursery, he loves his teachers and I’m amazed how he became more confident so quickly. As a parent of a little child, I appreciate the fact that the kids are always involved all day in different activities and that they play a lot outside in the garden, or in the forest with the forest school.

How likely would you be to recommend Tops Day Nursery - Parkstone, Poole? Extremely Likely

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Average Rating:   4.9 out of 5

Amazing staff and all activities. My daughter definitely enjoys the atmosphere and always describes the lovely food she eats there. From my end, I'm not appreciating only how my account is run.

How likely would you be to recommend Tops Day Nursery - Parkstone, Poole? Extremely Likely

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Average Rating:   4.4 out of 5

My twins have been at the Parkstone Tops Nursery for just over a year. They are starting school September and I think the staff at the nursery are amazing. The boys love it and have learnt so much. The staff listen to the children and really do care about what the children have to say. They keep us informed of the boy's progress and the boys have built some great relationships with both staff and other children. I would recommend the nursery without a doubt and am gratefull for all they have done for my boys.

How likely would you be to recommend Tops Day Nursery - Parkstone, Poole? Extremely Likely

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Average Rating:   5 out of 5

My little boy loves going to nursery. He talks about his friends and staff none stop at home.
I love the observations that I receive when he's in so I can see what he has been up to.
He has just recently started cooking school and absolutely loves it.

How likely would you be to recommend Tops Day Nursery - Parkstone, Poole? Extremely Likely

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Average Rating:   5 out of 5

Tops is a great nursery - it strikes a good balance between a relaxed environment and not being chaotic. There are lots of areas for different activities and a large outdoor space. I really appreciate the flexibility that Tops offers, suits our erratic work schedule. Staff are friendly and engaged.

How likely would you be to recommend Tops Day Nursery - Parkstone, Poole? Extremely Likely

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Average Rating:   4.3 out of 5

I have two sons aged 2 and 3 that attended Tops in Parkstone. The staff are friendly, kind and take an interest in getting to know and understand both of my children. There are plenty of activities both inside and outside. Healthy and a good variety of meals and snacks are available. The nursery is flexible providing childcare at times and days with short notice too which is a real bonus, meaning I can drop off my children at 6.30am (they open at 6) still in their pj's so I can get to work on time for early shifts.

How likely would you be to recommend Tops Day Nursery - Parkstone, Poole? Extremely Likely

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Average Rating:   4.9 out of 5

Tops Day Nursery - Parkstone been incredibly flexible and understanding of the needs for our daughter and the childcare we require. All staff are welcoming and friendly with positive attitudes towards the children. They show particular attention to ensure all resources, such as the garden, are used as much as possible when available.

How likely would you be to recommend Tops Day Nursery - Parkstone, Poole? Extremely Likely

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Average Rating:   4.7 out of 5

Our Twins love Tops Day Nursery - Parkstone. The staff are so caring and fun. The staff treat our twins completely as individuals allowing them to develop strong healthy personalities. They always have great creative activities for the children to engage their imaginations and learn. Thank you :)

How likely would you be to recommend Tops Day Nursery - Parkstone, Poole? Extremely Likely

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Average Rating:   4.7 out of 5

My son started nursery at Tops Day Nursery - Parkstone, Poole in March 2016 and since then he has grown into a confident, chatty boy. He's grown such confidence at nursery and is now going into pre-school. He loves it at Tops Day Nursery - Parkstone, Poole and loves all the staff. They are so helpful, welcoming and very friendly. They guide you and assist with anything. They always welcome my son into the nursery when he goes. He loves the activities and in the garden, there is always a change of activities with plenty going on. Always highly recommend to friends. Such a fantastic nursery.

How likely would you be to recommend Tops Day Nursery - Parkstone, Poole? Extremely Likely

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Average Rating:   4.5 out of 5

Tops have been fantastic for my daughter. She was at a nursery before, which made me feel unwelcome and they didn't have her back when it became apparent that she had additional needs, but I wish I found Tops sooner! Every member of staff is amazing with my daughter and I cannot fault them. It is clear every time I drop her off and pick her up, that she really enjoys it there which is the most important thing and despite her autistic nature, she settles in really well to the setting. The staff are so friendly polite and helpful I would recommended them to anyone.

How likely would you be to recommend Tops Day Nursery - Parkstone, Poole? Extremely Likely

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Average Rating:   4.9 out of 5

I chose Tops Nursery for my son over any others in my area as I was really impressed with the friendly staff and environment. The nursery is well presented with lots of resources and activity areas. I loved the fact that they use the EYlog so I can be informed regularly of what activities my son has participated in and how he's doing with his development to key skills.
Unlike quite a few nurseries I visited Tops offers flexible times not just the set morning or afternoon slots which I find great, along with offering emergency care if needed and being open during school holiday times.
Overall I'm very happy with Tops Nursery and couldn't fault them in any way. My son loves coming to Tops Nursery and has made some lovely friends and enjoys his time there, most importantly they have helped him so much with his developmental stages (speech, potty training etc) and they continue to offer full support throughout.

How likely would you be to recommend Tops Day Nursery - Parkstone, Poole? Extremely Likely

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Average Rating:   5 out of 5

My little girl enjoys her time at Tops Parkstone very much.
She tells us what she learnt and who she interacted with every day.
She is always looking forward to going to the nursery.
The staff are great with children and the outdoor area is amazing for children.
I highly recommend this nursery for any busy parents.

How likely would you be to recommend Tops Day Nursery - Parkstone, Poole? Extremely Likely

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Average Rating:   4.8 out of 5

My daughter goes to Tops Day Nursery, Parkstone and she loves it.
She always has a fantastic time, she has made lots of friends and is developing well.
The staff are great at their jobs. Would highly recommend to anyone.

How likely would you be to recommend Tops Day Nursery - Parkstone, Poole? Extremely Likely

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Average Rating:   4.9 out of 5

Very happy with the Tops nursery and my child as well. She is a very happy little girl who made the nursery her 2nd home. She made friends and she really loves the staff, she made such a huge improvement with her English language even though she goes only 3 hours per day.

How likely would you be to recommend Tops Day Nursery - Parkstone, Poole? Extremely Likely

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Average Rating:   5 out of 5

Both my children attended this nursery. It's hard leaving them but they helped them settle in quickly and both were very happy there. There were some outstanding staff. I loved the updates given by the staff at the end of the day and the online updates are great. It's lovely reading and setting pictures of your childs day. My son flourished at the Parkstone nursery.

How likely would you be to recommend Tops Day Nursery - Parkstone, Poole? Extremely Likely

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Average Rating:   4.8 out of 5

My daughter started the nursery just after Easter and loves it. She has made several friends and her development is coming along nicely. The nursery staff are very friendly and if I have had any concerns about things, like my daughter asthma, they have listened and made sure she is well looked after.

Overall glad we chose this nursery.

How likely would you be to recommend Tops Day Nursery - Parkstone, Poole? Extremely Likely

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Average Rating:   4.7 out of 5

My little boy has been coming here since September and so far so good! He has progressed immensely and learnt so many new skills since attending the nursery. He absolutely loves all of the staff members and talks about them all the time at home. Especially love that his drawings are kept and given to us. A really lovely, supportive nursery with a brilliant emergency childcare service!

How likely would you be to recommend Tops Day Nursery - Parkstone, Poole? Extremely Likely

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Average Rating:   5 out of 5

My son loves nursery. He is always willing to go as he has made friends in the setting. My son loves the forest school program and the free flow of the setting.
I love getting updates on the eylog app and so do other family members. I have recommended tops to a friend who recently had a baby as I believe they give a very high level of care!

How likely would you be to recommend Tops Day Nursery - Parkstone, Poole? Extremely Likely

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Average Rating:   4.5 out of 5

My son is very happy at the nursery. Much happier than in his previous nursery. The staff is very friendly and helpful. The only thing that concerns me a little bit is that very often the investigators and pre school are mixed, I mean together as one group so I am not sure if they have enough possibility to learn. I will definitely recommend this nursery to my friends :)

How likely would you be to recommend Tops Day Nursery - Parkstone, Poole? Likely

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Average Rating:   4.3 out of 5

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Vacancies

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Awards / Recognitions

March 2018

Top 20 Large Nursery Groups 2018

Recipient: Tops Day Nurseries

Date: Thursday 01 Mar 2018

more details

Top 10 Large Nursery Groups 2017

Recipient: Tops Day Nurseries

Date: Wednesday 01 Mar 2017

more details

November 2014

Investors In People Award 2014

Recipient: Tops Day Nurseries

Date: Thursday 20 Nov 2014

more details

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