Happy Days Nursery - Derriford

Unit 3a, Derriford Business Park, Derriford, Plymouth PL6 5QZ

Happy Days at Derriford has both indoor and outdoor spaces for children to play and grow during their time at nursery.

Staff support children to embrace outdoor play and have as many new experiences as they can in a safe and secure environment.

The nursery provides equipment and furniture that supports children’s physical development over muscle control and co-ordination.

Two nursery chefs provide fresh meals for children every day, but children can also be involved in learning about food preparation and taught how to be independent at meal times.

Group: Happy Days South West Ltd

Person in charge: Helen Boulden (Nursery Manager)

Local Authority / Social Services: Plymouth City Council

Number of Staff: 50

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care

Total Places for Children: 146

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0700-1800

When Closed: Bank Holidays & 1 week at Christmas

Overview

The Review Score of 9.6 (maximum of 10) for Happy Days Nursery - Derriford is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 67 Reviews over all time. This Average Rating is also the rating value for Happy Days Nursery - Derriford in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 35 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.64 for Happy Days Nursery - Derriford is calculated as follows: ( (556 Excellents x 5) + (208 Goods x 4) + (33 Satisfactorys x 3) + (5 Poors x 2) ) ÷ 802 Ratings = 4.64

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Happy Days Nursery - Derriford is based on 35 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 29.2 positive Reviews (146 registered maximum number of service users ÷ 5). 35 Reviews ÷ 29.2 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.6 Happy Days Nursery - Derriford has a Review Score of 9.6 (9.640)

Average Ratings

  • Excellent
    47
  • Good
    19
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Happy Days Nursery - Derriford?

  • Extremely LIKELY
    56
  • Likely
    11
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Happy Days Nursery - Derriford

  • Mother of Child
    60
  • Father of Child
    6
  • Guardian of Child
    1

My children love the nursery, all the staff are loving and caring and treat each child with great care and support. 100% recommend the nursery.

How likely would you be to recommend Happy Days Nursery - Derriford? Extremely Likely

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Average Rating:   5 out of 5

Good nursery overall, caring staff, plenty of activities for children. Very detailed process of development of the child recorded on Efile.
Disappointed with the administration, we have lost approx £240 due to their mistake out of the government funding, the administration does not seem ready to take responsibility for their fault. It will probably result in our official complaint.

How likely would you be to recommend Happy Days Nursery - Derriford? Likely

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Average Rating:   4.4 out of 5

Happy Days is very efficiently administrated. It was so helpful to have everything explained to me, and time was given by admin, nursery and management staff to do this. The nursery was clear about all of the expectations from me and their responsibilities to me and my child which was great and what I needed as a first time nursery user. The nursery is really flexible and understand that not every family looks the same or has the same needs. Very professional and I can see they take good care of my son.

How likely would you be to recommend Happy Days Nursery - Derriford? Extremely Likely

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Average Rating:   4.8 out of 5

My son has been attending Happy Days since he was 9 months old and he loves it! The staff are friendly, approachable and caring and have helped him to develop into a happy confident little boy. The variety of the day is great for his learning and keeps him interested in what’s happening around him. He also attends rugby which is offered in conjunction with the nursery.

I would thoroughly recommend this nursery to anyone looking for excellent childcare.

How likely would you be to recommend Happy Days Nursery - Derriford? Extremely Likely

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Average Rating:   5 out of 5

We looked at a few nurseries before sending our son to one, but the atmosphere and feeling at Happy Days just felt right. There is a strong emphasis on messy play, sensory play, reading and following the curriculum. There is also outside space and a forest to forage in for the older children.

The proof is in the pudding though and I have to say my son absolutely loves going to nursery. He tends to run out of my arms the second we get there with a big smile on his face. All of the staff I have met are lovely and when I have had slight complaints they have been dealt with instantly, professionally and with a good result all around.

If I was to criticise anything it would be that I think it might have been nice to have a little grassed area for the kids to play on, but it's not really needed and the children don't seem to miss it.

So overall, well done Happy Days. I feel quite confident leaving my son with you knowing he'll have had a lovely day by the time I pick him up.

How likely would you be to recommend Happy Days Nursery - Derriford? Likely

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Average Rating:   4.4 out of 5

The nursery is excellent, good facilities and friendly staff. Our child has excelled during her time at nursery and it has given her an excellent start. The only negative is sometimes the food is too adventurous and sometimes could be simplified. Our daughter can be quite fussy which we're trying to change at home, but it concerns me when I pick her up and she hasn't eaten much of her lunch.

How likely would you be to recommend Happy Days Nursery - Derriford? Extremely Likely

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Average Rating:   4.8 out of 5

Both of our daughters have attended this nursery and enjoy it. We feel they have thrived in the environment. Staff are genuinely interested and very "can do" in their approach. Meals are of a high standard and are clearly enjoyed. Children are well catered for in their various needs and have plenty to keep them occupied.

How likely would you be to recommend Happy Days Nursery - Derriford? Extremely Likely

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Average Rating:   4.7 out of 5

My daughter has attended Happy Days Derriford for 2 years now and has enjoyed every minute of it. I was worried about leaving her in nursery at such a young age but it got to a point where she didn't want to leave!

The staff are lovely and enthusiastic about their job. My daughter has learnt so much and developed her learning (both academically and socially) to a level I don't think she'd achieve if she didn't attend. I will be sad when she moves on to school!

How likely would you be to recommend Happy Days Nursery - Derriford? Extremely Likely

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Average Rating:   5 out of 5

Deciding that our daughter should attend Happy Days was the best decision we have made for her so far. Her confidence has grown, her motor-skills have developed and she's even starting to talk more. It has been a real pleasure watching her get excited about the nursery and being happy when she comes out - she likes to tell us all about her day in her own little way. That is all due to the incredible work that the staff do, I wouldn't have picked anywhere else. Thank you for making such a positive impact on our child's early development.

How likely would you be to recommend Happy Days Nursery - Derriford? Extremely Likely

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Average Rating:   4.8 out of 5

I have found Happy Days nursery staff to be extremely friendly and professional. The way staff interact with my child and he responds to them is very reassuring. I particularly like the fact that my child has continuity with the staff and has a key worker responsible for him. The safeguarding practices are very thorough which is always appreciated. As well as the nursery staff, the admin staff are very patient and helpful.

I have found that my child has benefitted from the structure of the day and enjoys going to nursery.

How likely would you be to recommend Happy Days Nursery - Derriford? Extremely Likely

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Average Rating:   5 out of 5

An Amazing place. My little boy has been attending since last April and he has gone from a shy little boy who wouldn't leave my side - my little shadow - to a confident, mature, polite grown up little man. The staff are friendly, very caring, approachable and great fun. The learning that takes place in the setting is super. My little one has learnt colours, animal names and sounds, shapes, counting to 10 and much more. He's learnt to drink from an open cup and is starting to learn how to use a knife and pour his own drinks - he's only just 2!. They cater to all individuals and give great advice when asked for. They provide outside access all the time including visiting the forest and take part in baking, sensory play and self-investigation. They do baby yoga and bring in outside groups so children can take part in activities e.g. Hartbeeps- singing, dancing and exploration through role play. We are excited to go each day and the smiley face and not wanting to leave proves it.

How likely would you be to recommend Happy Days Nursery - Derriford? Extremely Likely

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Average Rating:   5 out of 5

My daughter loves attending nursery. The staff are always pleasant and friendly when we arrive and leave at the end of the day. Lots of different activities each week and the food provided is varied and nutritious. Parents are kept up to date with regular newsletters and without the nursery, my daughter would not be as confident around other children.

How likely would you be to recommend Happy Days Nursery - Derriford? Extremely Likely

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Average Rating:   4.9 out of 5

I am happy to know that my child is in a safe and stimulating environment with caring staff looking after her. Her key person is excellent and articulate. She shows real kindness in settling my child as well as reassuring us parents. She also comes across very switched on. My child, who is very attached to me, has settled really well in the nursery. I am able to work without worry and anxiety about leaving my children.

How likely would you be to recommend Happy Days Nursery - Derriford? Extremely Likely

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Average Rating:   4.7 out of 5

We are very happy with the care and communication we receive from Happy Days. Our daughter's time in Explorers 2 has just come to an end and we cannot praise the staff enough for the experiences and comfort they provided her throughout her year with them and the peace of mind they provided for us, as parents. Her transition into Adventurers 4 was managed extremely efficiently and the staff in both rooms made the tricky and daunting experience of change, a happy and exciting time for her (and us), rather than of fear and uncertainty. With our daughter thriving at nursery and enjoying it so much, we would highly recommend Happy Days Derriford.

How likely would you be to recommend Happy Days Nursery - Derriford? Extremely Likely

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Average Rating:   4.8 out of 5

I would recommend Happy Days to any parent looking for a nursery. All the staff are super friendly and helpful, and even on those days when my child produces tears on my departure, the staff always provide him with a hug and reassurance and on the collection that day they report back what a wonderful day he's had!

The regular monthly emails are great to keep us parents in 'the loop' as to what is available/going on. Any issues I have had have been swiftly dealt with. The nursery is super flexible with my childcare needs. I really enjoyed the feedback received at the end of each day from staff. They offer a range of activities; I love the encouragement of outdoor activities whatever the weather, and the messy play too!

I would have liked the transitional phase from explorers to adventures to have been slightly shorter, as 6 weeks was maybe too long for my little one, but just personal preference.

Overall very pleased and have recommended many times!

How likely would you be to recommend Happy Days Nursery - Derriford? Extremely Likely

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Average Rating:   5 out of 5

Explorers staff were fantastic. They really helped my son to settle in and reassured me on the days he was upset when I left.
His transition into Adventurers was not very smooth.

How likely would you be to recommend Happy Days Nursery - Derriford? Likely

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Average Rating:   4.5 out of 5

My son has attended this nursery since he was 6 months old. From day one I was confident and happy to leave him in such a caring and stable environment. My situation changed and I no longer work near the nursery but I will continue to drive out of my way so that he can stay at Happy Days until he is school age. The amount of effort all the staff put into the development of your child both mentally, educationally, emotionally and socially shows in his character and he is blossoming in their care. The nursery also provides a tasty and nutritious menu with variety and introduction of new things. Perfect for growing children. Everyone who works at Derriford is very welcoming and friendly which gives a lovely feeling of 'family'. I feel free to discuss any issues relating to my son or admin matters with any member of the team and know that my query or concern will be taken seriously.

I would recommend Happy Days to anybody.

How likely would you be to recommend Happy Days Nursery - Derriford? Extremely Likely

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Average Rating:   4.7 out of 5

My daughter has settled really well into the nursery. The nursery staff within her room are always friendly and helpful. They are all very approachable and she is enjoying it at Happy Days!

How likely would you be to recommend Happy Days Nursery - Derriford? Extremely Likely

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Average Rating:   4.1 out of 5

Happy Days Nursery Derriford is an excellent childcare provision, we are extremely impressed with the consistently high level of customer service from all members of the team. Our two children are most happy in their care, and I feel confident they are kept safe and nurtured by the wonderful team of staff across the whole setting, from the office team to the managing team, the catering team to the nursery nurses. Our children have thrived in this setting and feel at home in their care.
They attend activities provided by Rugby Tots which is a great addition.
The strict diet required for our son is catered for with much care and consideration, the inclusive menu means he will never miss out and always feels included at mealtimes with his peers.
We will always recommend this nursery to friends and family.

How likely would you be to recommend Happy Days Nursery - Derriford? Extremely Likely

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Average Rating:   5 out of 5

I would recommend to my friends and family as we were made to feel very welcome. Induction days for my son was very settling and put me at ease to leave him there.

How likely would you be to recommend Happy Days Nursery - Derriford? Extremely Likely

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Average Rating:   4.9 out of 5

My son absolutely loves nursery! On collection, he’s happy and exhausted after a full day of fun activities at Happy Days. The staff have been absolutely brilliant and I can tell that they care for him, and he does for them as well - on many occasions he’s opened his arms out to them for a cuddle while still in mine! I feel extremely happy with leaving my son at Happy Days as I know he’ll have a thoroughly enjoyable day taking part in activities that I am unable to provide him with at home. I would always recommend Happy Days as a friendly, professional, safe and happy environment to be in. A huge thank you to the staff for being so brilliant with my son.

How likely would you be to recommend Happy Days Nursery - Derriford? Extremely Likely

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Average Rating:   5 out of 5

Staff are very friendly and helpful. They offer a wide range of activities and are very supportive of my children. They both enjoy nursery and look forward to going.

How likely would you be to recommend Happy Days Nursery - Derriford? Extremely Likely

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Average Rating:   4.4 out of 5

My daughter has been going to this nursery for over a year now and she loves it. Excellent staff and a lovely nursery.

How likely would you be to recommend Happy Days Nursery - Derriford? Extremely Likely

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Average Rating:   5 out of 5

Since Aurora started at the nursery she settled in there well and is making lots of progress. The staff are brilliant, friendly and are willing to help with whatever the child needs.

How likely would you be to recommend Happy Days Nursery - Derriford? Extremely Likely

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Average Rating:   5 out of 5

We are really pleased with Happy Days nursery the staff are friendly and helpful. There are loads of facilities.

How likely would you be to recommend Happy Days Nursery - Derriford? Extremely Likely

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Average Rating:   5 out of 5

Such a great nursery, very friendly and attentive staff. My daughter really enjoys it here, they have a good range of different activities every day. The food is also excellent. I feel comfortable knowing that my daughter is in safe hands and happy whilst she is at Happy Days.

How likely would you be to recommend Happy Days Nursery - Derriford? Extremely Likely

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Average Rating:   5 out of 5

I am so “happy” that I chose this nursery for my little girl (excuse the pun), she has been going for around 10 months now and she loves it, I love seeing how she interacts with all of the staff, especially, they are wonderful! Couldn’t fault this nursery at all!

How likely would you be to recommend Happy Days Nursery - Derriford? Extremely Likely

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Average Rating:   5 out of 5

Very good with my son, flexible with my shifts.

How likely would you be to recommend Happy Days Nursery - Derriford? Extremely Likely

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Average Rating:   4.3 out of 5

As parents, we are extremely happy with the level of care and education that our daughter receives at Happy Days Nursery. The staff are fantastic and take great pride in what they do. I'd highly recommend the nursery to friends and family and we're looking forward to our second daughter starting at the nursery later this year, as we feel it offers an all-round start to our childrens' educational needs.

How likely would you be to recommend Happy Days Nursery - Derriford? Extremely Likely

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Average Rating:   4.8 out of 5

An extremely friendly and welcoming nursery. My daughter had a great time here and I strongly believe that she would not have advanced as much as she had, had she not been attending Happy Days for the year she did.

I'd highly recommend to friends and family to use Happy Days.

How likely would you be to recommend Happy Days Nursery - Derriford? Extremely Likely

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Average Rating:   4.7 out of 5

My child loves going to nursery in the explorers room. All staff are really welcoming and seem to have a good connection with my child. I would recommend to any friends and family looking for childcare, especially if based in or around Derriford hospital.

How likely would you be to recommend Happy Days Nursery - Derriford? Extremely Likely

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Average Rating:   4.5 out of 5

The only downside is that it is more expensive than other nurseries which is hard when I have two to pay for.

How likely would you be to recommend Happy Days Nursery - Derriford? Likely

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Average Rating:   4.4 out of 5

The team at Happy Days Nursery in Derriford are truly wonderful. They were fantastic during my daughters settling in sessions and very supportive during the inevitable teary drop-offs. They welcomed my daughter into the group of children brilliantly and I have never had any worries about her when she’s there. Freshly cooked lunches and snacks are provided and they’re all very nutritious and healthy. The team are fantastic at working with the children and keeping to their routines as best as possible being that they have a number of children to attend to. Highly recommended!

How likely would you be to recommend Happy Days Nursery - Derriford? Extremely Likely

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Average Rating:   4.9 out of 5

My daughter has attended this nursery now for nearly two years and it is fantastic. The staff are all friendly and I feel at complete ease leaving her in their care. The activities they do during the day are engaging, educational, supportive to developing skills and above all else fun. The food is fresh, made on site and a wide selection of tasty and healthy foods. My daughter looks forward to going to Nursery and it has shaped her as a person. She, her dad and me will all be sad when she leaves for school in September. Thank you Happy Days for being mum when I’m not able to!

How likely would you be to recommend Happy Days Nursery - Derriford? Extremely Likely

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Average Rating:   5 out of 5

I think that Happy Days provide all round excellent facilities and care for my child.
She truly flourishes during her day at nursery.
She enjoys all of the activities provided and all of the staff are friendly and attentive.

How likely would you be to recommend Happy Days Nursery - Derriford? Extremely Likely

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Average Rating:   4.9 out of 5

The staff are always friendly and acknowledge the children by their name every time they are dropped off.
They do seasonal fayres which are always full of activities and the staff are encouraging and enthusiastic with the children.
I always feel welcome by the staff.
Lots of materials for the children in the nursery and a selection to take home, with regular catch ups to see how your children are getting on.

How likely would you be to recommend Happy Days Nursery - Derriford? Extremely Likely

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Average Rating:   4.9 out of 5

A nice nursery. The carers are wonderful. Both kids attended from the age of 8 months until they were ready for school. Carers were always interested in welfare.

The negative was the poor invoicing system. Isn't it simple to have to pay per month for sessions used? But the admin works on the idea that you divided in 50 weeks and invoicing is done on the basis of this. Multiple times we were overcharged. We would not have known if we didn't calculate the hours.

How likely would you be to recommend Happy Days Nursery - Derriford? Extremely Likely

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Average Rating:   4.4 out of 5

The staff are very friendly and appear to genuinely care about the children they look after. My son is very settled and happy there and really enjoys the garden and the range of activities there.
The communication between the staff and management and parents is good and I receive regular newsletters and emails.
The only negative comment I can think of is that staff seem to change very regularly for some reason so we need to get used to new faces, although my child's key worker has always been consistent which is important.

How likely would you be to recommend Happy Days Nursery - Derriford? Extremely Likely

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Average Rating:   3.7 out of 5

Brilliant nursery- the most important thing is the flexibility they can always accommodate extra sessions. The staff are brilliant and committed and friendly.

How likely would you be to recommend Happy Days Nursery - Derriford? Extremely Likely

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Average Rating:   5 out of 5

Our son has attended Happy Days for nearly 3 years and has enjoyed every second of it. From the location and ease of access to the rooms where the children spend most of their time, to the resources available to the children, the whole set up is just amazing. The on-site catering is fantastic and the choice and balance of meals the children receive is the best any parent could wish for. The books, toys, outside play area, including the forest gives every child all the stimulation they could ask for. The biggest asset this nursery has is its staff, they are truly amazing in so many ways. They are very knowledgeable, trustworthy, professional and above all else have every child's welfare at heart. We could not have wished for any better support in so many ways. You name your worry or concern and their help and support is so genuine: from potty training to preparing for school. Most impressive is how they remember all the children's names! A truly brilliant nursery.

How likely would you be to recommend Happy Days Nursery - Derriford? Extremely Likely

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Average Rating:   5 out of 5

Happy with my daughter attending the nursery. Would be happy with extended hours until 6.30 p.m. Sometimes feels as there is too many children on a day and big gap between them 2 to 5 years. Otherwise happy and think she has a good time.

How likely would you be to recommend Happy Days Nursery - Derriford? Likely

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Average Rating:   3.6 out of 5

Happy Days have very friendly and approachable staff who make you feel happy and safe leaving your little ones with. They always listen to day to day updates on our little boy and do the best for him. They've been extremely flexible around work and change of hours and we really appreciate that. I was so pleased at how well my child's key worker knows him and how similar her observations are to ours. Thank you also much.

How likely would you be to recommend Happy Days Nursery - Derriford? Extremely Likely

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Average Rating:   4.8 out of 5

Good nursery with outstanding value for the services provided. Extremely helpful staff with the utmost patience and skill. Helpful feedback on a daily basis enabled us to not only optimise my daughters learning but also ensure she has a well balanced diet for the day as we know what was given in the nursery and can calculate what she might enjoy for the rest of the day.

How likely would you be to recommend Happy Days Nursery - Derriford? Extremely Likely

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Average Rating:   4.1 out of 5

We have been very happy with the care provided and my daughter loves attending Happy Days. She has made good friends and is always happy to be there while we work. I would like there to be "preschool" room though where children in the year prior to starting school could do different activities.

How likely would you be to recommend Happy Days Nursery - Derriford? Likely

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Average Rating:   4.1 out of 5

Happy days at Derriford is a wonderful nursery. my daughter who is nearly 3 has been at the nursery since she was 9 months old and for the first 18 months she cried every time we left her but the staff made this process much easier. They are caring and friendly and really understand the needs of the children and I feel so reassured to leave my daughter in their care. The facilities (indoor and outdoor) are brilliant and the activities they do are different every week which allows my daughter to develop different skills. The food is always different and every day my daughter eats 100% of their home cooked meals.
I cannot recommend happy days highly enough and feel very lucky that I am able to leave my daughter in the care of such amazing people where the children are the focus of attention.

How likely would you be to recommend Happy Days Nursery - Derriford? Extremely Likely

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Average Rating:   4.9 out of 5

The nursery took on my son with short notice and have been helpful, flexible and professional when dealing with my enquiring and requests. My son is happy in his new setting which appears to be well managed by qualified staff and he has made friends well. I never have concerns about leaving him as I believe he is in trustworthy hands. I'm very happy with the nursery setting and would recommend it.

How likely would you be to recommend Happy Days Nursery - Derriford? Extremely Likely

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Average Rating:   4.7 out of 5

My daughter has blossomed at happy days, I couldn't ask for anywhere better to leave my child for the first time they helped her adjust and me and she is now a confident girl ready to start school, so thank you happy days derriford!

How likely would you be to recommend Happy Days Nursery - Derriford? Extremely Likely

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Average Rating:   4.8 out of 5

Work closely with parents to get the most out of children's potential. My daughter thoroughly enjoyed it and would consider again if we were working back at Derriford.
Thank you very much and particularly to my daughters key worker - fabulous.

How likely would you be to recommend Happy Days Nursery - Derriford? Extremely Likely

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Average Rating:   4.7 out of 5

Since my son started going to happy days nursery 9 months ago I have seen a rapid progression in is development considering he only goes once a week.
He is exceeding above his age bracket and I have the fantastic staff to thank for it.
All the staff members are polite and go out of their way to help you and they all work well together and with the children.
My son absolutely loves going to nursery and constantly talks about his time there and how much he is looking forward to going back.
I really couldn't recommend this nursery enough.

How likely would you be to recommend Happy Days Nursery - Derriford? Extremely Likely

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Average Rating:   5 out of 5

My daughter loves coming to Happy days nursery. She has settled in well since she started in April. She always informs me of her day and how much fun she has had playing with her friends. Lovely relaxed atmosphere, makes a happy child and mummy.

How likely would you be to recommend Happy Days Nursery - Derriford? Extremely Likely

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Average Rating:   5 out of 5

Fantastic nursery, varied activities and great for socialising your child. Learning is made fun, and children are always happy and smiling when you drop off/collect them. The individual learning gardens are great ways to see how much your child has progressed while at the nursery. I also like the fact the children can go outside and play, even if the weather is a bit overcast. Staff are always friendly and available to give you updates on how your child is doing. Highly recommend this nursery.

How likely would you be to recommend Happy Days Nursery - Derriford? Extremely Likely

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Average Rating:   5 out of 5

We have used this nursery since my son was 10 months old, he is now 3 and we are moving him to a nearby preschool as I am going to be on maternity leave and do not plan to return to work.
We have been very pleased with the level of care that he has received since he started. The staff have all been very caring and friendly, he seems to enjoy his time here, he attends 2 half days a week.
The only downfalls are the high turnover of staff and although I appreciate he is only there for two half days a week, he doesn't seem to make anything for special events, he did not make a card for family at Christmas despite staff saying that he had made things.
Overall I am pleased with the nursery and our only reason for moving him is that I have given up work and we wanted a nursery closer to home .

How likely would you be to recommend Happy Days Nursery - Derriford? Likely

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Average Rating:   4 out of 5

My son has attended Happy days for 3 years. The staff are a pleasure to deal with and always happy to help.
My son looks forward to his mornings and always comes out smiling. He speaks highly of his friends, teachers and all the wonderful things he has done.
Happy days have helped him turn into a lovely polite little boy who is full of life and they will be sadly missed when he goes to primary school.

How likely would you be to recommend Happy Days Nursery - Derriford? Extremely Likely

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Average Rating:   4.4 out of 5

I have used the nursery for 7 years for all 3 of my children. They have all loved the experience and my two eldest children were very well prepped for school. The staff are very caring and friendly. Will be sad to leave the nursery in 2 years time!

How likely would you be to recommend Happy Days Nursery - Derriford? Extremely Likely

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Average Rating:   4.9 out of 5

We are very happy with the service Happy Days provide. Our son enjoys going to nursery and enjoys telling us about his day.
We have recommended Happy Days Nursery to friends and will be starting our daughter there in September.

How likely would you be to recommend Happy Days Nursery - Derriford? Extremely Likely

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Average Rating:   4 out of 5

My daughter joined in April and was struggling to be left without tears , but two months in the staff at Happy Days Derriford have helped her to settle in and now I have a stress free drop off and pick up . Makes for a happy mum going to work knowing my little girl enjoys her day at nursery.

How likely would you be to recommend Happy Days Nursery - Derriford? Extremely Likely

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Average Rating:   4.8 out of 5

I am happy with the nursery. Both my children have attended Happy Days and seemed to enjoy being at the daycare. The key person for both my children was same and very good at her job.
Only one slight complaint I have always struggled to understand their billing/ invoicing system. The nursery charges monthly fee which is calculated by dividing the annual fees by number of weeks. So essentially a child who leaves nursery midway through the year might end up paying more per month than he/ she would have actually attended! I have previously tried to get clarification on this issue but received generic replies which were unsatisfactory!
A better way would be billing for exact number of days attended (including extra days) per month and generating a monthly invoice based on this.

How likely would you be to recommend Happy Days Nursery - Derriford? Extremely Likely

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Average Rating:   2.8 out of 5

Such a warm and welcoming nursery. All the staff are lovely and are always happy to help and support you. My children have settled in so well and absolutely love going. Communication between the parents and staff is brilliant and I feel this is vital to have.

How likely would you be to recommend Happy Days Nursery - Derriford? Extremely Likely

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Average Rating:   5 out of 5

Very happy with the way in which the nursery operates and will be sending child No 2 when at the correct age. My son enjoys going and has never indicated he was worried etc and when he comes home he does speak about what he has done that day and enjoys showing us what he has made.

How likely would you be to recommend Happy Days Nursery - Derriford? Extremely Likely

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Average Rating:   4.3 out of 5

Both of my children from babies have been looked after by the wonderful staff at Happy Days nursery at Derriford since December 2009 which will sadly end in September 2016 when my littlest one eventually starts school. I have never had to complain about anything especially the care they have provided for my children which has been second to none. Both of my children enjoyed their time with Happy Days and have been extremely happy throughout. The nursery have always been extremely accommodating to any needs or concerns I have had (including when I've needed extra days' care on an ad hoc basis). My youngest doesn't want to leave and my eldest likes coming back when he picks his sister up. So to summarise I've had nothing but excellent service from day one and would definitely recommend Happy Days to anybody who needs childcare for their children from babies to school age. Thank you from the bottom of my heart to all the staff who have cared for and looked after my children.

How likely would you be to recommend Happy Days Nursery - Derriford? Extremely Likely

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Average Rating:   4.7 out of 5

Both of my children have attended Happy Days Derriford from when I finished my maternity leave right through to starting school, one still attends. The team at Happy Days manage to combine a professional approach alongside a caring nature. Exactly what I needed as a working mum!

I felt comfortable knowing my children were being cared for by a competent team of professionals, who enabled happy and fun play whilst fulfilling their educational needs also.

Happy Days were effective at ensuring I was updated with nursery news without overloading an already busy parent.

Both of my children will and have transitioned easily into school life - something I credit Happy Days with having a hand in.

Croissants for parents in the mornings was also a winner - thank you :-)

How likely would you be to recommend Happy Days Nursery - Derriford? Extremely Likely

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Average Rating:   4.6 out of 5

I have had 2 children attend this nursery, one is now at school and the other is due to start Sept 17. The school start programme was brilliant and helped prepare my daughter for school and I have no doubts it will do the same for my son. The only thing I find disappointing is that military discount isn't offered when there is a high proportion of military children attending the nursery yet NHS discount is available. However military discount is offered at the Bristol nursery, lacking in continuity!

How likely would you be to recommend Happy Days Nursery - Derriford? Likely

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Average Rating:   4.1 out of 5

My child settled in quickly and has established good relationships with friends and staff. She enjoys the outdoor play areas and that there is an open door policy for playing outdoors. All staff are very friendly and helpful at Happy Days.

How likely would you be to recommend Happy Days Nursery - Derriford? Likely

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Average Rating:   4.3 out of 5

I have two children at the nursery and they absolutely love going. All the children are friendly and always give a warm welcome to other children and parents entering their room. Staff are very friendly, cheerful and very helpful and are very flexible with every child's needs.

How likely would you be to recommend Happy Days Nursery - Derriford? Likely

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Average Rating:   4.2 out of 5

Such a lovely bunch of people that work here. I feel very comfortable leaving my baby here when I go to work. My daughter loves going to nursery it's a really nice atmosphere and she always comes home very tired from all the activities!

How likely would you be to recommend Happy Days Nursery - Derriford? Extremely Likely

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Average Rating:   4.9 out of 5

My daughter has been attending the nursery for 3 years and my son previously did for 3 years before this. We have been happy with our choice of nursery for our children and would recommend to others. The staff are all very friendly and always cater for children's individual needs. They offer a wide range of daily activities and we love receiving her artwork to bring home. The 4 week food menu is very good with them offering a second choice should your child not eat the first choice. The only thing I wish the nursery did as other nurseries have started is to offer flexibility for sessions on occasions when you have to work different days or have circumstances out of your control.

How likely would you be to recommend Happy Days Nursery - Derriford? Likely

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Average Rating:   4 out of 5

Fantastic nursery. Staff are brilliant. Facilities are great. It's a very clean, warm welcoming, fun nursery, with lots of great things to play with and help educate, both indoors and outside. My daughter loves it and so do I and my wife. My son will be starting soon too. I wouldn't go anywhere else. A*

How likely would you be to recommend Happy Days Nursery - Derriford? Extremely Likely

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Average Rating:   5 out of 5

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