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Pennies Day Nursery - Mark Cross

The High Street, Mark Cross, Crowborough TN6 3PJ
Pennies Day Nursery - Mark Cross Logo
Pennies Day Nursery - Mark Cross logo
Thank you Pennies, for being accommodating, welcoming and so good with our child.Andrew B(Father of Child)
Pennies Day Nursery - Mark Cross, Crowborough
I have always been 100% confident that he is in the best possible handsDiana C(Mother of Child)
Pennies Day Nursery - Mark Cross, Crowborough
Pennies Day Nursery - Mark Cross, Crowborough

Situated in the beautiful village of Mark Cross, East Sussex, this setting offers childcare close to Tunbridge Wells and Crowborough. Mark Cross is a well-established nursery, with pre-school and kids club facilities.

Mark Cross provides a welcoming home setting, with a very large garden designed to provide space and adventure for every child. This pre-school prepares children for starts in local schools and the bus runs to and from local...  

Funding & Fees

Per day:
Under 2's £104.50
2-3 yrs £102.50

Over 3's £101.50

Contact Pennies Day Nursery - Mark Cross to get a personalised quote:

Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Care

Group/Owner

Person in charge

  • Victoria Atkins (Manager)

Number of Childcare Staff

  • 20

Total Places for Children

  • 64

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Opening Times

  • Monday 07:30-18:30
  • Tuesday 07:30-18:30
  • Wednesday 07:30-18:30
  • Thursday 07:30-18:30
  • Friday 07:30-18:30

When Closed

  • Bank Holidays & 1 week at Christmas

Pennies Day Nursery - Mark Cross Reviews (114)

10

Pennies Day Nursery - Mark Cross has a Review Score of 10 (9.956) out of 10, based on 21 reviews in the last 2 years. Over all time Pennies Day Nursery - Mark Cross has 114 reviews.

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Review from Melanie C (Mother of Child) published on 18 November 2020 Submitted via Website
Overall Experience

Great nursery. My son went here from 8 months old and loved it. He only left the nursery as we moved away. Great staff and key workers. My son has really come along with his learning and life experiences being here.

Reply from Natalie Larmour, Administrator at Pennies Day Nursery - Mark Cross

We really appreciate the chance to read a review from a family who have seen a child through the nursery to the point of moving on - it's also helpful for us when such reviews are available on this site. We wish you well in the future.

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Review from Gary F (Father of Child) published on 18 November 2020 Submitted via Website
Overall Experience

Since starting at Pennies at Mark Cross, our son has gone from strength to strength. He loves going in to see his friends (both big and little!) and afterwards loves telling us all about his adventures that day. Myself and my wife never have to worry about him in Pennies because we know how dedicated the staff are and how much they care about the children they look after. We are very lucky to have found such an amazing nursery. Thank you all!

Reply from Natalie Larmour, Administrator at Pennies Day Nursery - Mark Cross

Thank you so much for posting a review that paints a really clear picture of your son's days with us. It matters to staff to read such comments.

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Review from Jess (Mother of Child) published on 18 November 2020 Submitted via Website
Overall Experience

Pennies is a lovely nursery and my daughter really enjoys her time there. Her key workers have been brilliant and we feel really supported and informed about all the things she gets up to by them and all the staff. She's always happy when she comes home and gets to do lots of different activities and lots of outside time too. Thank you.

Reply from Natalie Larmour, Administrator at Pennies Day Nursery - Mark Cross

Thank you for a review that draws attention to different things your daughter enjoys - including the time in our garden. We work hard to make all aspects of our childcare the best they can be, so it's encouraging for everyone concerned when a review highlights that.

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Review from Jenny (Mother of Child) published on 28 February 2020 Submitted via Website
Overall Experience

Pennies Day Nursery is a fantastic nursery - Both my sons (1 and 3) plus their cousin (also 3) are very happy at Pennies Day Nursery and are developing well there. My 3-year-old is at the pre-school and loves having tennis lessons and going out in the garden. The manager and her team go that extra mile, for example, if it’s raining and I’m struggling to get the boys in the car, a staff member will give me a hand (definitely not in the job description!). The staff really makes Pennies Day Nursery what it is. They do fun activities especially around the seasons - my son came home with a shoebox of Christmas crafts last December, he was so proud of what he’d made. Very happy with Pennies Day Nursery.

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Review from Vicky R (Mother of Child) published on 27 February 2020 Submitted via Website
Overall Experience

I don’t know where to start, My little one is so incredibly happy she is currently in the baby room and absolutely loves the practitioners that work in there. She is always so happy to be left if she could push me out of the door she would! The girls have followed her routine perfectly, the communication is excellent and they always have a friendly smile when they greet you in the mornings. Thank you to every single one of the girls at the nursery, including management that has settled her in great, I cannot thank you all enough.

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Review from Beth N (Mother of Child) published on 10 February 2020 Submitted via Website
Overall Experience
My daughter started at Pennies this January and the staff have been fantastic and so accommodating. She was only 13 months old when she started so I was nervous about how she would settle, but all the staff have been so understanding and caring and my daughter has settled really well.

Every session she attends there is an effort made to create new, varied and fun activities, even in the baby room, and she is often playing and having fun in their fantastic garden. I wouldn't hesitate to recommend Pennies. Even though it is a drive away from where we live and there are more local nurseries available, it is well worth the journey.

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Review from Jane C (Mother of Child) published on 27 January 2020 Submitted via Website
Overall Experience

This is a really fantastic nursery with a lovely home-from-home feel and kind, friendly staff who care about the parents as well as the children. They do everything possible to make sure you and your child are happy and provide excellent care - brilliant for a teary first-time mum. I couldn't recommend them highly enough. Thank you Pennies team.

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Review from Lee H (Father of Child) published on 18 October 2019 Submitted via Website
Overall Experience

Simply excellent, a clean friendly environment that my daughter (aged 9) loves. Loads to do always and whenever I pick up there are loads of smiles!

Reply from Natalie Larmour, at Pennies Day Nursery - Mark Cross

The smiles spread to our staff when we read a review like this, thank you very much for sharing it!

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Review from H S (Mother of Child) published on 16 October 2019 Submitted via Postal Card
Overall Experience

Pennies have been very flexible to cater for my needs in looking after my son. They also help with dietary needs which have been challenging at times. I appreciate the service Pennies have given me in the past. Email communication is really good, which means you can rely on a contact method when necessary.

Reply from Natalie Larmour, at Pennies Day Nursery - Mark Cross

Thank you for posting this review and taking time to comment on a range of the things we do. Areas like looking after dietary needs are always a challenge in childcare and it's great to know when we get these details right.

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Review from Charlotte B (Mother of Child) published on 14 October 2019 Submitted via Website
Overall Experience

Pennies! I honestly can’t speak highly enough of this nursery. You have gone above and beyond to provide a clean, safe and secure setting for my daughter to start her learning journey. You have been so supportive to me as a parent too, keeping me informed every step of the way and making this step as a parent as smooth as possible. The range of activities is just fantastic and the time put into them is next to none. Thank you so much for your committed dedication to all aspects of this nursery. Couldn’t ask for a more lovely and safe place to leave my child.

Reply from Natalie Larmour, at Pennies Day Nursery - Mark Cross

Thank you so much for such a positve review. We work hard to make sure every child is cared for as they would be in a family and when we read something like "Couldn’t ask for a more lovely and safe place to leave my child," it's a real boost for everyone involved at Mark Cross.

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Review from Linda B (Grandmother of Child) published on 14 October 2019 Submitted via Website
Overall Experience

My Grandson is almost 3 and he loves it at Pennies. The staff are all very friendly and they take time to tell me what he's been up to, and he particularly likes the homemade lunch which he very often has seconds.

Reply from Natalie Larmour, Administrator at Pennies Day Nursery - Mark Cross

Thank you for such a positive review - it's always pleasing to get a good review from a grandparent; and good that we have family members like grandparents involved with our nurseries.

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Review from Victoria B (Mother of Child) published on 14 October 2019 Submitted via Website
Overall Experience
Our children have and do love attending this nursery. The staff are friendly and caring and our children thrive at this nursery.
There is plenty of outdoor space for them to play in with many opportunities for the children to go outside.
When the children have off days and go in with tears the staff have cheered them up by the time you get to the exit and they always have big grins on their faces when you pick them up at the end of the day.

The children enjoy playing with a variety of toys and have made some firm friendships with other children. The children have been encouraged to grow and learn new things at their own pace. Our children have been given the chance to do drama and tennis, which they have enjoyed.

Reply from Natalie Larmour, Administrator at Pennies Day Nursery - Mark Cross

Thank you for such a detailed review - it's a real boost for our staff to see recognition for the little things they do; like dealing with the children when they are upset.

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Review from Nichola H (Mother of Child) published on 10 October 2019 Submitted via Website
Overall Experience
We are delighted with Pennies and cannot believe how well our daughter has settled in. She had major stranger anxiety issues when she first started settling in at 7 months and I was seriously doubting that she would ever calm down enough to be left there. However, two members of staff, in particular, were so patient and caring with her that she went from crying at every drop off to launching herself in excitement towards them and cheerily waving me goodbye! She has, since starting, made enormous leaps and bounds forward in her social skills, which I fully attribute to her experience at Pennies.

She is now 10 months old and attends Pennies for one day a week, yet is as happy there as she is when she is with her grandparents the other four days a week, which I think is a testament to how family-like it is. I'm a teacher and thus have school holidays off, yet I still send her into nursery for her one day a week even when I'm off because I think she'd miss these staff members too much otherwise!

Reply from Natalie Larmour, Administrator at Pennies Day Nursery - Mark Cross

Thank you so much for this detailed review and in particular the "family-like" comment. That's the standard of care we aim for and it's very rewarding for our staff to see reviews that acknowledge us reaching that standard.

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Review from Jessie W (Mother of Child) published on 10 October 2019 Submitted via Website
Overall Experience
An amazingly lovely and well-organised nursery.

From the staff to the food and care I can’t fault them. So accommodating when my little girl was settling in and went above and beyond to make it as easy and stress-free as possible!

Reply from Natalie Larmour, at Pennies Day Nursery - Mark Cross

Thank you for taking the time to review us - it really boosts all of our staff when people recognise the efforts that we put in.

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Review from Brian P (Father of Child) published on 9 October 2019 Submitted via Website
Overall Experience
Fantastic and friendly staff who made our son feel right at home from the very start 18-months ago. Even at the initial visit when considering nursery options, the staff were so engaged with him which made our minds up that Pennies was the place for him to go!

That care and attention he receives has continued and I am in no doubt that his development has been greatly enhanced by the fabulous support he receives when at Pennies.

Reply from Natalie Larmour, Administrator at Pennies Day Nursery - Mark Cross

Thank you so much for this review. More than anything the fact families with children at Pennies recognize our staff, being engaged is a real boost to those staff, making them feel valued for the work they do.

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Review from Sarah W (Mother of Child) published on 8 October 2019 Submitted via Website
Overall Experience

A brilliant nursery, with fabulous staff! My child loves the nursery and the friends he has made there. Lots of great daily activities and learning (phonics at age 3) and brilliant holiday club for my other child (Pennies Kids Club Day trips are excellent, she loves them!). Would definitely recommend this nursery.

Reply from Natalie Larmour, Administrator at Pennies Day Nursery - Mark Cross

Thank you for discussing the nursery and the clubs; it's useful for potential customers to see that we can accommodate families with children at different stages. We appreciate your kind words.

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Review from Grace P (Mother of Child) published on 8 October 2019 Submitted via Website
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Everyone at Pennies has been amazing. So accommodating with my son's transition into nursery. The staff are so kind and caring.

Reply from Natalie Larmour, Administrator at Pennies Day Nursery - Mark Cross

Thank you for recognizing the effort of the staff - it means a lot when we can read reviews like this.

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Review from T F (Mother of Child) published on 7 October 2019 Submitted via Website
Overall Experience

My son continues to be very happy with the breakfast and after school sessions. The staff are absolutely lovely and there is always a very happy atmosphere.

Reply from Natalie Larmour, Administrator at Pennies Day Nursery - Mark Cross

Thank you for the kind words and thank you also, for reviewing the breakfast and after school part of what we do.

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Review from Antonia A (Mother of Child) published on 7 October 2019 Submitted via Website
Overall Experience

Our son has been attending Pennies for the last two months in the babies group and has absolutely loved his time there. It's clear his development has come on leaps and bounds following all the care and attention by staff - from learning to use cutlery to crawling and starting to stand up. Every morning he is so excited to go in and we very rarely have a difficult goodbye as he is just so pleased to be surrounded by friendly, familiar faces and the expectation of an exciting day ahead. Great to know they also offer him a really varied diet. He loves food and so it is reassuring to know he has access to a wide range of healthy food choices at such a young age. Fabulous staff who really care about his well-being and development. Highly recommended nursery.

Reply from Natalie Larmour, Administrator at Pennies Day Nursery - Mark Cross

Thank you for the detailed review. It's important that parents are involved in all aspects of what we do and we really appreciate the detailed feedback that pays attention to little things like learning to use cutlery.

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Review from Sophie D (Mother of Child) published on 4 October 2019 Submitted via Website
Overall Experience

Our son has been going to Pennies since he was 9 months old. We looked around other settings but knew straight away that we wanted him to go here. The staff are so genuinely lovely and friendly, the setting itself is welcoming and not too overwhelming for the little ones. I love how much my son learns whilst he is there and have 100% confidence that he is well cared for.

Reply from Natalie Larmour, Administrator at Pennies Day Nursery - Mark Cross

Thank you so much for those kind words and for mentioning so many of the things we do, staff, facilities etc. We really appreciate it.

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Awards / Recognitions (4)

Meet the Team (2)

Victoria Atkins Job Title: Nursery Manager Joined: 2016
Victoria Atkins

My childcare career began 10 years ago when I started working in the Mark Cross setting. There, I gained my Level 3 qualification in 2010, in which I developed my experience in becoming the Under Two’s Supervisor before being promoted as the Deputy Manager of this nursery.

When Pennies took over the company, I received the great privilege to be able to lead such a good team of childcare practitioners. In continuing my personal aspirations and being an active learner, I keep up to date with all childcare issues and have, since being Manager, completed a variety of management training courses.

Rebekah Waterhouse Job Title: Deputy Manager Joined: 2016
Rebekah Waterhouse

I began my childcare journey in 2007, leading to completing my NVQ Level 3 in Childcare, learning and development in 2009 whilst working with young children. I have worked in a variety of roles during my career, therefore developing my role as a leader. I joined Pennies in July 2017 and I love being within a positive and inspiring team!

I work in the office but still on the nursery floor to support staff, children and parents. I completed my Foundation Degree in July 2019, and remain to be a consistent active learner throughout my childcare career, in addition to being one of the Designated Safeguarding Leads.

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