Treetops Nursery - (Sutton), Sutton, London
Treetops Nursery - (Sutton), Sutton, London
Treetops Nursery - (Sutton), Sutton, London

Treetops Nursery Grove Road is a nursery service that looks to contribute in a positive and healthly manner to the early years of children from the Sutton community, through trained and professional carers and a well-equipped facility. It is being refurbished in December 2015.

The service looks to respect the thoughts and concerns of parents who depend on its input, while respecting the standards set out by regulators and other childcare experts.

Staff look to take on board any individual health concerns or special needs and tailor the service to suit.

Group: Treetops Nurseries Ltd

Person in charge: Lorraine Rathborn (Manager)

Local Authority / Social Services: London Borough of Sutton Council

Number of Staff: 14

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 43

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1800

When Closed: Bank Holidays & Christmas

Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.4 Treetops Nursery - (Sutton) has a Review Score of 9.4 (9.438)

The Review Score of 9.4 (maximum of 10) for Treetops Nursery - (Sutton) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 8 Reviews over all time. This Average Rating is also the rating value for Treetops Nursery - (Sutton) in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 6 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.74 for Treetops Nursery - (Sutton) is calculated as follows: ( (75 Excellents x 5) + (17 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 96 Ratings = 4.74

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.698 Points relating to the number of positive Reviews for Treetops Nursery - (Sutton) is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8.6 positive Reviews (43 registered maximum number of service users ÷ 5). 6 Reviews ÷ 8.6 Target = 0.698

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    7
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Treetops Nursery - (Sutton)?

  • Extremely LIKELY
    8
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Treetops Nursery - (Sutton)

  • Mother of Child
    7
  • Father of Child
    1

Treetops nursery Sutton is a fantastic nursery that I cannot recommend highly enough.
My son loves attending and settled quickly.
He engages in a variety of activities, crafts, baking, singing and outdoor play.
All staff are friendly and know my son well, even those who have never looked after him.
He sleeps and eats well there and is a very happy little boy!

How likely would you be to recommend Treetops Nursery - (Sutton)? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Treetops is a lovely nursery, I'm very pleased with it. My son has been attending for almost a year, he settled very well and since then he is always happy to stay in the mornings and very often, he doesn't want to leave in the afternoon. This tells me how much he enjoys being in Treetops. The managers and staff are very friendly, caring and polite. We always received a warm welcome and my son is always addressed by his name by all. I'm always told about my son's day with great detail. They always keep us informed my email about what's going on in the nursery and the communication has always been friendly and professional. The facilities are wonderful, big rooms, clean and nicely decorated and the outside area is lovely.

How likely would you be to recommend Treetops Nursery - (Sutton)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Sonia Harvey, Marketing & Events Manager at Treetops Nursery - (Sutton) responded to this review on 03 Mar 2017:

Many thanks for your review, the team will be thrilled to hear your comments.

My son came to this nursery for 3 and a half years before going to school last year - he gained great skills which set him up for that. My daughter also attends and enjoys her time here with the staff that look after her.

How likely would you be to recommend Treetops Nursery - (Sutton)? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Satisfactory

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Satisfactory

Management: Excellent

Cleanliness: Satisfactory

Safeguarding: Excellent

Value for Money: Satisfactory

Treetops is a very lovely nursery very happy and welcoming such a lovely team vibe. my youngest child still attends the nursery and enjoys it very much and has made some lovely friends. My oldest child is now in school but did come to Treetops and used to have a lot of fun doing the amazing daily activities there and every staff member made it so loving and happy for them to be here. The manager there now is very polite and helpful and does everything to help as much as she can.

How likely would you be to recommend Treetops Nursery - (Sutton)? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Treetops is a happy and friendly environment. The staff are always welcoming to me and my child the days we come in. We are always informed of any events or activities that will take place via email. The whole team are all so loving and caring to the children. My daughter always loves coming to nursery and has an amazing time.

How likely would you be to recommend Treetops Nursery - (Sutton)? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

The staff at Treetops are very engaging with the children and always make us feel welcome. My son always enjoys his day when at the nursery. The chef is phenomenal, there is always a healthy home cooked meal.
Since new staff and the change around in the nursery, it has really improved. The new manager has turned the nursery around.

How likely would you be to recommend Treetops Nursery - (Sutton)? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities / Outside Space: Excellent

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

The service that treetops offer I could not ask for a better nursery for my child, friendly and professional staff, to great food and enjoyable learning.
My child enjoys every moment that they are at nursery and has a great bond with the staff.
My child's happiness is the most important thing to me.
I have been able to go to work knowing that my child is happy and in good hands.

How likely would you be to recommend Treetops Nursery - (Sutton)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

All staff at Treetops are very welcoming to both myself and my daughter. She has come out of her shell since attending. I highly recommend this nursery to anyone.

How likely would you be to recommend Treetops Nursery - (Sutton)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

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Awards / Recognitions

March 2017

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