Fitzsimmons Place Nursery

32 Portsmouth Road, Guildford GU2 4DJ

Fitzsimmons Place Nursery was established in 1995 and was set in a Victorian house in more than one acre of grounds. The nursery provides day care for children in the Guildford area.

The nursery is situated a short 10-minute walk from Guildford High Street and the mainline station and provides day care for children aged three months to five-years-old.

Fitzsimmons Place Nursery is set over four floors and provides children with plenty of space and facilities, including a large indoor play hall, outdoor playground and gardens for children to explore.

Group: Treetops Nurseries Ltd

Person in charge: Sarah-Jane Foxall (Manager)

Local Authority / Social Services: Surrey County Council

Number of Staff: 27

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care

Total Places for Children: 128

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0800-1800

When Closed: Bank Holidays & 1 week at Christmas

Languages Spoken (other than English): Spanish; Castilian

Overview

The Review Score of 9.4 (maximum of 10) for Fitzsimmons Place Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 26 Reviews over all time. This Average Rating is also the rating value for Fitzsimmons Place Nursery in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 18 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.683 for Fitzsimmons Place Nursery is calculated as follows: ( (228 Excellents x 5) + (69 Goods x 4) + (15 Satisfactorys x 3) ) ÷ 312 Ratings = 4.683

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.703 Points relating to the number of positive Reviews for Fitzsimmons Place Nursery is based on 18 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 25.6 positive Reviews (128 registered maximum number of service users ÷ 5). 18 Reviews ÷ 25.6 Target = 0.703

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.4 Fitzsimmons Place Nursery has a Review Score of 9.4 (9.386)

Average Ratings

  • Excellent
    23
  • Good
    2
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Fitzsimmons Place Nursery?

  • Extremely LIKELY
    23
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    1
  • Extremely UNLIKELY
    0

Reviewer Connection to Fitzsimmons Place Nursery

  • Mother of Child
    20
  • Father of Child
    3
  • Aunt of Child
    2
  • Grandfather of Child
    1

Such a great nursery and my little boy loves it. Everyone is so positive and fun and feel like the full team love playing with and developing children.

How likely would you be to recommend Fitzsimmons Place Nursery? Extremely Likely

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Average Rating:   5 out of 5

Fantastic team, very welcoming and fantastic at making the babies happy and comfortable. The team give great feedback and I absolutely love the diary we get each day. I also like the fact that the Chef tries varied, healthy dinners.
I think it will be great when the Pandas Room is refurbished as my only point for improvement would be that it looks tired!

How likely would you be to recommend Fitzsimmons Place Nursery? Extremely Likely

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Average Rating:   4.8 out of 5

My daughter has been with Fitzsimmons Place for a year now and is really happy and well settled. She has enjoyed her time here since day one. That is due to the caring, loving and attentive teams in Tigers and Cubs and now she has happily moved to Zebras group she is equally as happy, she is learning and developing really well and is enjoying her environment.

How likely would you be to recommend Fitzsimmons Place Nursery? Extremely Likely

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Average Rating:   4.7 out of 5

The nursery has very friendly and welcoming staff and is based in a lovely building with good facilities.

How likely would you be to recommend Fitzsimmons Place Nursery? Extremely Likely

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Average Rating:   4.8 out of 5

Both my children have attended the nursery since they were one. My son is currently in the preschool and my daughter is now at school. We have always been very happy with the care they have received. The staff are always dedicated and kind. The other big bonus for us is the lovely outside gardens, playground and hall. Recently they have restarted they Forest School programme which my son loves attending. The food supplied is healthy and interesting. My son is always happy going to nursery and has lots of fun which is the most important thing to me as a parent.

How likely would you be to recommend Fitzsimmons Place Nursery? Extremely Likely

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Average Rating:   4.6 out of 5

Friendly staff always seem pleased to see my grandson and often give him a cuddle on the occasions when he gets upset.

How likely would you be to recommend Fitzsimmons Place Nursery? Extremely Likely

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Average Rating:   4.4 out of 5

My son started in Giraffes and from day one settled really well. The nursery hs a very warm and happy environment and I couldn't be prouder of how my son has developed learning so many new skills.
The staff are dedicated and listen to any concerns or worries I may have for example if my son is having an off day.
My son surprises me every day with new things he's learnt from the amazing staff.

How likely would you be to recommend Fitzsimmons Place Nursery? Extremely Likely

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Average Rating:   5 out of 5

Although we were very happy with the nursery when my son joined three years ago, we have been disappointed with the changes made since the nursery was taken over by one nursery provider and then another in 2017; and communications with parents about the changes have been very poor. The fact that Forest School was stopped for over a year was very disappointing. The use of the interactive learning portal is extremely sporadic, with less than one update per month. Although the flood was over 6 months ago, the preschoolers are still not back in the main nursery building with all the other children. There has been a high turnover of key workers looking after my son in particular, with no communication from management about the changes, and my son is regularly in floods of tears about attending nursery. Many parents are actively looking at alternative nurseries for their children, although the nursery benefits from being the only nursery offering 8-6 childcare near Onslow Village.

How likely would you be to recommend Fitzsimmons Place Nursery? Unlikely

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Average Rating:   3.3 out of 5

We are so happy that our daughter goes to Fitzsimmons as it has been nothing but an amazing and positive experience for her (and us). The staff always seem to go above and beyond with taking care of our child and also with communication of that care. Our daughter now asks when she is off to nursery and has a song she sings about the lovely staff, who she has such a good relationship with.

The transition for parents putting their children into care is never an easy decision, but rest assured this nursery should be a top choice for their care standard, their communication, their attitude to the children and also the very convenient location (right near Guildford town centre). Top marks!

How likely would you be to recommend Fitzsimmons Place Nursery? Extremely Likely

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Average Rating:   5 out of 5

Our daughter is very happy at the nursery and always comes home happy. She has made some lovely friends and the staff are always happy to help, especially when needing last-minute childcare.

How likely would you be to recommend Fitzsimmons Place Nursery? Extremely Likely

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Average Rating:   4.5 out of 5

My little boy has been attending the babies' room and he is very happy there. Thanks to the great attention of the carers he settled in quickly. This room has a very nice atmosphere and has been recently redecorated so it is very enjoyable to all. During the day the staff records the amount they eat and sleep (as well as the nappies) in the diary and this is very useful feedback.

My only recommendation is around the learning activities - I am sure that the activities are well planned but I would like to hear more about these although the staff are always approachable. The nursery have a lovely outdoor space and the children enjoy taking advantage of it. Overall, it is a lovely place!

How likely would you be to recommend Fitzsimmons Place Nursery? Extremely Likely

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Average Rating:   4.8 out of 5

My son started at the nursery in January 2017 for 2 mornings a week. The staff are so welcoming and caring, they made me feel happy to leave him there when I had to go back to work. When looking at nurseries, we were impressed by the homeliness and standard of the facilities. The current refurbishment works look great too! My son has settled into the nursery now and enjoys his mornings there.

How likely would you be to recommend Fitzsimmons Place Nursery? Extremely Likely

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Average Rating:   4.9 out of 5

My twin boys have been at Fitzsimmonds for 2 years. I can’t rate the nursery high enough. The staff are all amazing and very caring. The activities that happen every day are varied and so much fun. The new rooms upstairs are brilliant and have a great home feel to it.

How likely would you be to recommend Fitzsimmons Place Nursery? Extremely Likely

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Average Rating:   5 out of 5

My eldest child attended Fitzsimmons Place from 2012-2015 and my youngest child, from 2015 to the present day. We have always been impressed with the quality of the facilities at the nursery, which has extensive gardens and room space which is unusual for a nursery which is so central to Guildford town. The cleanliness and quality of the rooms for the smaller children is the best I've seen and the mix of different environments including the rooms, hall and gardens is really stimulating and nurturing for all the children. The nursery has recently undergone extensive renovation following a flood in the main building, which at times has been challenging for staff and children but they have shown great resilience during this period and the new rooms look lovely. Also, the recent introduction of external providers at the nursery who offer drama classes and Forest School has been a lovely addition to the children's learning. Staff are very kind and seem to know all the children by name.

How likely would you be to recommend Fitzsimmons Place Nursery? Extremely Likely

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Average Rating:   4.5 out of 5

My little girl has been at Fitzsimmonds Place Nursery for about a year now and is absolutely loving it. She settled in super quickly with the help of the staff who are all absolutely lovely and make her feel super welcome. They have a great variety of activities (learning games, outside play, storytime, creative play, artwork, and singing as well as a forest school which she'll love when she's older) so my little girl always comes home very happy and is always excited to return! She's made lots of little friends which is just lovely to see and she's also super comfortable with the staff which makes a mummy feel much better about leaving her little one! They have a great varied menu which is mainly pretty healthy, so another bonus. The diaries are a lovely addition to see what your little one has been up to all day, what eaten and slept which I find really useful. I would, and have thoroughly recommended.

How likely would you be to recommend Fitzsimmons Place Nursery? Extremely Likely

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Average Rating:   4.6 out of 5

We fell in love with this nursery at first sight... it just felt right; so homely with a fantastic atmosphere. All the staff have an extremely caring nature and the facilities are second to none (particularly following the refurb). My son loves every day he spends there and always comes home tired yet satisfied. He learns new things and gets to play outside every day.

How likely would you be to recommend Fitzsimmons Place Nursery? Extremely Likely

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Average Rating:   4.9 out of 5

I have been using Fitzsimmons for my children for 3 years. There is a good selection of toys and activities and the staff are lovely.

How likely would you be to recommend Fitzsimmons Place Nursery? Extremely Likely

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Average Rating:   4.6 out of 5

I have two children at the nursery - a baby and a pre-schooler. My husband and I have been extremely happy with the care that both of our daughters have received at Fitzsimmons Place Nursery over the time they have been there. The current team atFitzsimmons Place Nursery are fantastic and I believe is the reason why both my daughters seem so happy there. There is always a lovely atmosphere and the staff genuinely seem to care about the children.

The activities are varied and engaging, and it is nice to be able to see what they have been up to using the Interactive Learning Diary app.

Considering the nursery located in central Guildford, they are blessed with a large and beautiful garden which includes a dedicated Forest School. Unfortunately, the forest school area hasn't been used by the nursery for at least a year, which is one of my only disappointments.

How likely would you be to recommend Fitzsimmons Place Nursery? Likely

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Average Rating:   4.6 out of 5

I have two children at the nursery - one is eighteen months the other is three and a half. They both enjoy their days there and I value that they not only get to spend time with their peers but also together. They have both learnt a lot from being at nursery and are continuing to do so. One thing I'm a bit disappointed about is that the forest school program seems to have been discontinued.

How likely would you be to recommend Fitzsimmons Place Nursery? Likely

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Average Rating:   3.7 out of 5

Fitzsimmons Place Nursery is an excellent nursery. It is conveniently located in central Guildford and provides a safe and caring environment for babies through to pre-school. Not only do they look after all the active kids, but they find the time to rotate and develop their staff. This shows with the excellent attitude of the staff and with the small toddlers/ babies in their care.

How likely would you be to recommend Fitzsimmons Place Nursery? Extremely Likely

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Average Rating:   4.9 out of 5

I am so pleased with how well my daughter has settled at nursery. She absolutely loves going every day and has already built up great relationships with the staff and other children. Everyone at the nursery is incredibly friendly and approachable and any worries we have had have been quickly put to rest. My daughter has already learnt so much and enjoys all the activities and messy play. The fantastic outside space is a real bonus and being able to help look after the guinea pigs has been a massive hit. I can happily go to work knowing that my daughter is well cared for whilst enjoying her day in such a fun and stimulating environment.

How likely would you be to recommend Fitzsimmons Place Nursery? Extremely Likely

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Average Rating:   4.8 out of 5

The only place I feel 100% comfortable leaving my daughter. The level of the staff’s knowledge is beyond my expectations. Well done on caring for individual needs and creating a fun environment. The staff are very kind and helpful everything about this nursery is fantastic. My child loves everyone at the nursery. I feel confident here with the way they treat each child and their parents, they’re like a family. My child's development is very distinctive and clear to the point of my telling people about the nursery. Since my daughter started she has come on in leaps and bounds; from a little girl that cried before I said goodbye, she has turned into a confident little girl that cannot wait to go and play. I am so impressed with the things she shows me she has learnt.

How likely would you be to recommend Fitzsimmons Place Nursery? Extremely Likely

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Average Rating:   4.9 out of 5

I collect my niece once a week from nursery and it is always a pleasure. The staff are extremely friendly and helpful; nothing is ever too much trouble. When I go to collect my niece it is always so lovely to see her playing with new toys and friends. The outdoor facilities are wonderful and it is clear for all to see that the Children are having a fun whilst learning new skills and making friends. Always a pleasure to visit and I look forward to my next weekly visit.

How likely would you be to recommend Fitzsimmons Place Nursery? Extremely Likely

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Average Rating:   5 out of 5

Fitzsimmons is a wonderful nursery at which my daughter has thrived. She joined two years ago and although we moved further away we have kept her at the nursery because she loves it so much and because we are so happy with the care she receives there. The whole team are clearly very experienced, friendly and caring and our daughter has developed enormously under their expert care. The nursery is set in a fantastic building with an enormous amount of space. The children are outside every day and there is even a forest school. The food is all freshly prepared on site and there are boards showing what they will eat each day as well as tonnes of other useful information. There is online access for parents which is very handy and at the end of each day there is a comprehensive hand over from the key person who has been looking after her. All in all we could not be happier and would recommend a visit even if you have your heart set on another nursery. The staff, environment and space at this nursery sets it way ahead of others in the area. I have marked them as excellent in every area because they genuinely are.

How likely would you be to recommend Fitzsimmons Place Nursery? Extremely Likely

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Average Rating:   5 out of 5

A wonderful nursery; huge house with extensive grounds that the children play in all year round - lots of rosy cheeks and happily tired children!

Attentive, loving staff that go the extra mile to understand children and parents' needs; on-site chef and even a resident dog, guinea pigs and tortoise.

Centrally located in Guildford close to mainline station and ideal location for commuters.

How likely would you be to recommend Fitzsimmons Place Nursery? Extremely Likely

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Average Rating:   4.7 out of 5

Wonderful nursery with amazing facilities inside and out. Staff are caring and well trained to provide the best care
Great variety of nutritious food is offered every day with no two days are the same. Lots of different activities and learning every day!

How likely would you be to recommend Fitzsimmons Place Nursery? Extremely Likely

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Average Rating:   5 out of 5

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