Christopher Robin Day Nursery - Burpham has a Review Score of 9.9 (9.922) out of 10, based on 41 reviews in the last 2 years. Over all time Christopher Robin Day Nursery - Burpham has 153 reviews.
Review from Ed W (Father of Child) published on 31 August 2023
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Reply from Administration Team, Administration Team at Christopher Robin Day Nursery - Burpham
Thank you very much for your lovely review. We are glad to hear your son has enjoyed his time at our Burpham Nursery and look forward to welcoming him at another of our settings. The staff team at Burpham will be delighted with your lovely words.
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Review from L B (Mother of Child) published on 22 August 2023
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Reply from Christopher Robin Day Nurseries, Manager at Christopher Robin Day Nursery - Burpham
Thank you for submitting a review; we appreciate your feedback and comments regarding our staff team and nursery manager.
Please accept our most sincere apologies for the error made with your daughter's dietary requirements; we know that the nursery team were extremely upset to have made this error and have personally apologised, however, we fully accept that this is something that should not have happened. Since the incident, we have made changes to our nursery food/dietary check procedures to ensure that as far as we are able the probability of human error is mitigated. These procedures have also recently been reviewed, updated and are in place across all our settings.
Once again, we apologise; thank you for being a part of our nursery community and we wish you and your family the very best for the future.
Best regards
Christopher Robin Day Nurseries
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Review from L W (Mother of Child) published on 7 August 2023
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Reply from Administration Team, Administration Team at Christopher Robin Day Nursery - Burpham
We are so pleased to hear that your daughter couldn't have been happier during her time at our Burpham nursery and that she is now ready for her transition to school! Our Burpham team will be delighted with your lovely comments. Thank you! Kind regards.
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Review from Sepideh D (Mother of Child) published on 4 August 2023
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Reply from Administration Team, Administration Team at Christopher Robin Day Nursery - Burpham
Thank you very much for taking the time to submit such a lovely review of our Burpham nursery. Our wonderful team will be delighted with your kind words. Kind regards.
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Review from Helen L (Mother of Child) published on 3 August 2023
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Reply from Administration Team, Administration Team at Christopher Robin Day Nursery - Burpham
Dear Helen, Thank you very much for your lovely review of our Burpham nursery. We are delighted to hear how at ease our wonderful team has made you feel and how much your daughter's development is progressing. Our Burpham team will be very happy with your kind words and glad to hear that you would not hesitate to recommend their brilliant nursery. Kind regards.
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Review from Fiona D (Mother of Child) published on 23 June 2023
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Reply from Christopher Robin Day Nurseries Team at Christopher Robin Day Nursery - Burpham
Dear Fiona,
Thank you so much for your lovely comments. We are so happy to hear how well your daughter settled at nursery and how much support our wonderful Burpham team gave you. I know our nursery team will be so pleased to see your feedback.
Kind regards.
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Review from E S (Mother of Child) published on 23 June 2023
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Reply from Christopher Robin Day Nurseries Team at Christopher Robin Day Nursery - Burpham
Thank you so much for your kind comments. We are so pleased to hear how happy you are with the care your daughter receives and how she has grown in confidence since starting at our nursery. I know our wonderful Burpham team will be so happy to see your feedback.
Kind regards.
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Review from A W (Mother of Child) published on 21 June 2023
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Reply from Christopher Robin Day Nurseries Team at Christopher Robin Day Nursery - Burpham
Thank you so much for taking the time to give such lovely feedback about our Burpham nursery. We are so pleased to hear how happy you are with our nursery and wonderful nursery team. The team will be so happy to see your lovely comments.
Kind regards.
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Review from N R (Mother of Child) published on 13 December 2022
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Reply from Nadia, Communications and People Relations Officer at Christopher Robin Day Nursery - Burpham
Dear N R
Thank you for your kind words and we are delighted to hear how happy you have been with two of our settings. I will pass on your lovely feedback to our fantastic staff.
Kind regards,
Nadia
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Review from Craig M (Father of Child) published on 4 November 2022
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Reply from Nadia, Communications and People Relations Officer at Christopher Robin Day Nursery - Burpham
Dear Craig,
Thank you so much for your kind words. I am delighted to hear that you had such a positive experience whilst your son was at our Burpham nursery and I will pass your lovely feedback and thanks onto our wonderful team at Burpham.
Kind regards, Nadia.
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Review from Ali A (Father of Child) published on 3 November 2022
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Reply from Nadia, Communications and People Relations Officer at Christopher Robin Day Nursery - Burpham
Dear Ali,
Thank you so much for your kind words. Our wonderful Burpham team worked tirelessly through the pandemic and they will be delighted to see your lovely feedback. It is great to hear how happy you and your son are at our Burpham nursery.
Kind regards, Nadia.
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Review from Denitsa S (Mother of Child) published on 31 October 2022
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Reply from Nadia, Communications and People Relations Officer at Christopher Robin Day Nursery - Burpham
Dear Denitsa,
Thank you for your lovely comments! We are delighted to hear how pleased you are with the nursery and how happy your daughter is. I know our wonderful Burpham team will be delighted to see your feedback.
Kind regards, Nadia.
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Review from Aisha J (Mother of Child) published on 31 October 2022
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Reply from Nadia, Communications and People Relations Officer at Christopher Robin Day Nursery - Burpham
Dear Aisha,
Thank you for your kind comments. I will pass your review to our nursery manager and I know she will be delighted to see it.
Kind regards, Nadia.
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Review from Jo D (Mother of Child) published on 3 October 2022
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Reply from Nadia, Communications and People Relations Officer at Christopher Robin Day Nursery - Burpham
Dear Jo,
Thank you for your lovely feedback! We are so pleased to hear how happy you have been with the nursery since your son started in April. I know our wonderful team at Burpham will be delighted to see your comments!
Kind regards, Nadia.
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Review from Cathy M (Grandmother of Child) published on 30 September 2022
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Reply from Nadia, Communications and People Relations Officer at Christopher Robin Day Nursery - Burpham
Dear Cathy,
Thank you for your kind words! I know our wonderful team at Burpham will be delighted to see your positive feedback.
Kind regards, Nadia.
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Review from K J (Mother of Child) published on 22 September 2022
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Reply from Nadia, Communications and People Relations Officer at Christopher Robin Day Nursery - Burpham
Dear K J,
Thank you so much for your kind words. Our teams work very hard to help prepare all the children in our care for school and we are delighted to hear that your son's transition has gone so well. I know our wonderful Burpham team will be so pleased to hear how well your son is doing at school!
Kind regards, Nadia
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Review from Colin A (Father of Child) published on 7 September 2022
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Reply from Nadia, Communications and People Relations Officer at Christopher Robin Day Nursery - Burpham
Dear Colin A,
Thank you very much for your kind words. We are so pleased to hear your wonderful feedback and I know our Burpham team will be delighted to see your comments.
Kind regards, Nadia
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Review from Irina B (Mother of Child) published on 30 August 2022
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Reply from Daniel Seemungal-Owen, Director at Christopher Robin Day Nursery - Burpham
Dear Irina B, thank you so much for your kind words and I know our Burpham team will be delighted with your feedback. Thank you so much for choosing Christopher Robin Burpham and we wish you and your daughter all the best as they progress onward.
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Review from Samantha W (Mother of Child) published on 27 June 2022
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Reply from Nadia, Communications and People Relations Officer at Christopher Robin Day Nursery - Burpham
Dear Samantha, we really appreciate your kind comments, and I know our wonderful team at Burpham will be so pleased to see your review. Thank you so much for choosing our nursery and we wish you and your daughters all the best for the future!
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Review from B A (Mother of Child) published on 16 May 2022
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Reply from Nadia, Communications and People Relations Officer at Christopher Robin Day Nursery - Burpham
Dear B A,
Thank you so much for your kind feedback. We are so pleased to hear that you are happy with all aspects of the nursery and the care your child receives.
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The Review Score of 9.9 (9.922) out of 10 for Christopher Robin Day Nursery - Burpham is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 41 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 41 positive Reviews in the last 24 months.
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.922 for Christopher Robin Day Nursery - Burpham is calculated as follows: ( (456 Excellents x 5) + (29 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 489 Ratings = 4.922
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Christopher Robin Day Nursery - Burpham is based on 41 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 number of registered child places is 8.8, which has been reached with 41 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.
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Recipient:
Christopher Robin Day Nurseries
Date: Thursday 01 Mar 2018 More details
Recipient:
Christopher Robin Day Nursery - Burpham
Date: Monday 27 Jul 2015 More details
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