Busy Bees at Gillingham Brompton

Khartoum Road, Brompton, Gillingham ME7 5AX

Nestled in a peaceful location Brompton Day Nursery provides full time care for children aged from 3 months. This Nursery benefits from an extensive range of age appropriate modern facilities in a beautiful refurbished building offering large, yet cosy, bright rooms filled with a variety of exciting toys. The outdoor play areas are fully equipped with facilities to encourage active outdoor play whatever the weather.

With 20 years experience in childcare, all of the equipment is thoughtfully designed with young children in mind, so that they offer your child new experiences and encourage individual development on a daily basis in a caring and secure environment.

Group: Busy Bees Nurseries Ltd

Person in charge: Emma Archer (Nursery Manager)

Local Authority / Social Services: Medway Council

Number of Staff: 22

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 80

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0800-1800

When Closed: 1 week Christmas

Overview

The Review Score of 9.5 (maximum of 10) for Busy Bees at Gillingham Brompton is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 21 Reviews over all time. This Average Rating is also the rating value for Busy Bees at Gillingham Brompton in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 15 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.574 for Busy Bees at Gillingham Brompton is calculated as follows: ( (156 Excellents x 5) + (84 Goods x 4) + (10 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 251 Ratings = 4.574

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.938 Points relating to the number of positive Reviews for Busy Bees at Gillingham Brompton is based on 15 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 16 positive Reviews (80 registered maximum number of service users ÷ 5). 15 Reviews ÷ 16 Target = 0.938

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.5 Busy Bees at Gillingham Brompton has a Review Score of 9.5 (9.512)

Average Ratings

  • Excellent
    14
  • Good
    7
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Busy Bees at Gillingham Brompton?

  • Extremely LIKELY
    17
  • Likely
    4
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Busy Bees at Gillingham Brompton

  • Mother of Child
    20
  • Father of Child
    1

My son is very happy at Busy Bees at Gillingham Brompton nursery. He really likes his caretaker which tells me he is well looked after. Since he is at this nursery, I really feel he has learned a lot. Staff is always very nice and they do a lot of activities with the children.

How likely would you be to recommend Busy Bees at Gillingham Brompton? Extremely Likely

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Average Rating:   4.1 out of 5

Absolutely brilliant. I cannot thank the staff enough who have worked with my son.
The help and support throughout has been tremendous. My son's needs vary greatly due to his ASD. Never has there been an issue at the time in the nursery.
Great array of toys and activities available.
Wish the best of success to everyone

How likely would you be to recommend Busy Bees at Gillingham Brompton? Extremely Likely

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Average Rating:   5 out of 5

Staff are always very friendly and really have a great relationship with my son. He is always happy at nursery and that is really very important to us.

How likely would you be to recommend Busy Bees at Gillingham Brompton? Extremely Likely

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Average Rating:   4.5 out of 5

My son has been attending Brompton Bee's for nearly one year and I can really only say good things about the nursery.
The ladies are all very welcoming and seem to know all the children even if not in their direct care.
The activities and parents evenings are a great way to see what your child has achieved. The only area I could think of improving would be to possibly introduce 'swap days' giving parents three days in a twelve month period to allow for a swap so the number of days/sessions the child is attending in the month is the same, subject to availability.
It may give parents more opportunities to take their children away.

How likely would you be to recommend Busy Bees at Gillingham Brompton? Extremely Likely

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Average Rating:   4 out of 5

My son enjoys the nursery and playing with the other kids. The nursery has helped him come out of himself and the staff are very friendly and great with the kids.

How likely would you be to recommend Busy Bees at Gillingham Brompton? Likely

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Average Rating:   4.5 out of 5

My daughter has been attending Busy Bees in Brompton for nearly 2 years and I can't express enough how much she has come on since joining. She wasn't 2 years old when she started and learned to walk and talk in the Baby Room and the staff were great.

Now she has moved up another 2 rooms and her education and personality are first class and I can agree that it's down to the staff in the nursery as she is a full-timer. Overall I would definitely recommend Busy Bees.

How likely would you be to recommend Busy Bees at Gillingham Brompton? Extremely Likely

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Average Rating:   5 out of 5

The nursery has been good in settling my child. They also accept/receive new suggestions in relation to my child's development.

How likely would you be to recommend Busy Bees at Gillingham Brompton? Extremely Likely

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Average Rating:   3.8 out of 5

I have had a few problems in the past but staff have always resolved issues and have been really helpful.

How likely would you be to recommend Busy Bees at Gillingham Brompton? Likely

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Average Rating:   4.2 out of 5

Lovely nursery. It has built my daughter's social skills and has encouraged her speech.

How likely would you be to recommend Busy Bees at Gillingham Brompton? Extremely Likely

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Average Rating:   4.8 out of 5

We have loved our time at Brompton. Over the last 8 months, the staff have been amazing and our daughter loves coming. The staff really care about the children and their progression.

How likely would you be to recommend Busy Bees at Gillingham Brompton? Extremely Likely

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Average Rating:   4.4 out of 5

My son has been made to feel very welcome and the staff have been amazing at settling him into the nursery. Feedback at the end of the day is always good, telling exactly what he has been doing and eating etc. The staff are always helpful and friendly. My son is happy and content and seems to really enjoy nursery.

How likely would you be to recommend Busy Bees at Gillingham Brompton? Likely

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Average Rating:   3.9 out of 5

My daughter has attended the nursery for just over one year. Overall I am happy with the nursery. My daughter is happy and that is what I value the nursery on. The carers are great, patient and accommodating. The only changes I would recommend relate to the facilities - of which is not related to the carers at all. 1. Overhead door cover of main entrance - parents get soaked in the rain! 2. Pave the path outside the nursery - this is dangerous for parents and children. 3. Invest in a buzzer. Carers can press to let parents in the building - can be standing outside waiting up to 7 minutes.

How likely would you be to recommend Busy Bees at Gillingham Brompton? Likely

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Average Rating:   3.8 out of 5

Chloe Wilkes, Marketing Admin at Busy Bees at Gillingham Brompton responded to this review on 26 Feb 2018:

We try to ensure that a member of the management team is available at the core drop and collection points throughout the day to avoid parents having to wait around unnecessarily. However due to the location and that it is a security door we have to be mindful of the safety and welfare of the children and staff on site at all times and having a buzzer system for parents could cause further concerns and more monitoring.
Regarding an overhead door cover, this is a possibility and has been passed to our estates' department to look into to avoid parents getting wet/cold in bad weather.
With regards to the path outside the nursery, we can look into this and liaise with the local authority as to whose responsibility this is as it is a public walkway.

Generally, we are pleased with placing our child at Brompton. We feel the level of education and entertainment is of the highest quality and very impressed with the overall treatment of our child. We have given satisfactory feedback re food and drink only because we feel some of the foods are unattractive to young children. The quality is very high though. We also feel that if any child has been diagnosed with any form of sickness, parents should be notified on whether their child can attend the nursery or not at the time, instead of the following days as this might cause last minute inconvenience. Other than that, we love everything and are extremely pleased.

How likely would you be to recommend Busy Bees at Gillingham Brompton? Extremely Likely

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Average Rating:   4.7 out of 5

Chloe Wilkes, Marketing Admin at Busy Bees at Gillingham Brompton responded to this review on 26 Feb 2018:

The nursery food is prepared onsite by our experienced chef and all meals are verified by a nutritionist and are seasonal. We cater for allergies/intolerances and parental preferences and if there is a food item on the menu that is not as popular we will offer a long-term substitute.
When sickness is present in the nursery we will contact parents immediately to make arrangement for collection and notices are displayed as well as texts sent out to notify parents that if their child becomes unwell then they need to follow the correct exclusion period. We always tell parents upon collection if their child is unwell as to how long they would need to remain at home for. Thank you for the comments as it supports us to continue to strive and reflect on what we do.

Amazing staff, very welcoming and supportive, structured learning programme for my children. Two children have been here for nearly 2 years. 1 is just about to join, wouldn't put them anywhere else.

How likely would you be to recommend Busy Bees at Gillingham Brompton? Extremely Likely

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Average Rating:   5 out of 5

My daughter has been at this nursery for the last 6 months since I returned to work. The staff have made the difficult process as seamless as possible and my daughter is thriving. I find all the staff to be caring and interested in my child as an individual and I feel comfortable leaving her in their care. I have recommended Busy Bees nursery to local friends and am extremely grateful for their ongoing excellent treatment of my daughter.

How likely would you be to recommend Busy Bees at Gillingham Brompton? Extremely Likely

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Average Rating:   4.9 out of 5

My daughter has been attending since she was 8/9 months old, her key worker within the baby suite was amazing! The newly refurbished suite was the perfect setting, freshly cooked meals with all my daughter's allergy needs catered for daily. My daughter is now in the "blue" room and is thriving in there as well. The staff have encouraged her at all stages.

At her last parents evening, she is well well above her development level. I do a lot at home with my daughter to help her learn and with the staff at Busy Bee's approach and new rooms, she is loving learning at each step. Would recommend to anyone.

How likely would you be to recommend Busy Bees at Gillingham Brompton? Extremely Likely

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Average Rating:   4.8 out of 5

Since my little girl has started nursery here, her confidence and speech have greatly improved. The staff are friendly and welcoming and it's great generally a lovely atmosphere/environment.

How likely would you be to recommend Busy Bees at Gillingham Brompton? Extremely Likely

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Average Rating:   4.9 out of 5

Busy Bees Brompton is an outstanding nursery! The staff are very attentive forwards the child and focus on each and every child including my needs. My daughter is three and a half years old and went through some behavioural problems. The support received from her key person and manager was fantastic. My daughter received a lot of attention to overcome to her issues and now is a pleasure to be around. Thanks to the staff and the support of the manager my daughter is a delight to be around. Highly recommend them!

How likely would you be to recommend Busy Bees at Gillingham Brompton? Extremely Likely

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Average Rating:   5 out of 5

We currently have both of our boys in the nursery and both from a very young age full time so we wanted to find the best nursery for them to settle into, feel comfortable in and one that would give them the best start to life. We found it with Busy Bees Brompton. Our boys love going to nursery and have developed in leaps and bounds. The staff are second to none and Joe the chef is a real asset to the team. Cannot fault the nursery in any way and their communication is excellent. We could not be happier with our nursery choice. Highly recommend.

How likely would you be to recommend Busy Bees at Gillingham Brompton? Extremely Likely

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Average Rating:   4.9 out of 5

Since my little girl has started the nursery here her confidence and speech have greatly improved. The staff are friendly and welcoming and it's just generally a lovely atmosphere/environment for her and all the children to be in.

How likely would you be to recommend Busy Bees at Gillingham Brompton? Extremely Likely

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Average Rating:   4.9 out of 5

Our son is diabetic and needs extra attention for help with his medical needs. This nursery has provided us with the care and has supported us as a family with the needs and the medical needs our son requires. They are a brilliant nursery and I would recommend it to anyone looking for a nursery for their child.

How likely would you be to recommend Busy Bees at Gillingham Brompton? Extremely Likely

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Average Rating:   5 out of 5

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