Busy Bees at Hempstead

197 Hempstead Road, Hempstead, Gillingham ME7 3QG

Busybees at Hempstead offers a homely facility providing full time care for children aged from three months to five years. All equipment is thoughtfully designed with young children in mind.

Staff offer children new experiences and encourage individual development on a daily basis in a caring and secure environment. The children have access to a refurbished garden to encourage active, outdoor play whatever the weather. A chef is also on site, preparing and cooking nutritionally balanced meals and teaching the children the importance of healthy eating.

Group: Busy Bees Nurseries Ltd

Person in charge: Claire Arkell (Nursery Manager)

Local Authority / Social Services: Medway Council

Number of Staff: 25

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 76

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0800-1800

When Closed: Bank Holidays

Overview

The Review Score of 9.6 (maximum of 10) for Busy Bees at Hempstead is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 23 Reviews over all time. This Average Rating is also the rating value for Busy Bees at Hempstead in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 13 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.728 for Busy Bees at Hempstead is calculated as follows: ( (205 Excellents x 5) + (68 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 276 Ratings = 4.728

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.855 Points relating to the number of positive Reviews for Busy Bees at Hempstead is based on 13 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 15.2 positive Reviews (76 registered maximum number of service users ÷ 5). 13 Reviews ÷ 15.2 Target = 0.855

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.6 Busy Bees at Hempstead has a Review Score of 9.6 (9.583)

Average Ratings

  • Excellent
    20
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Busy Bees at Hempstead?

  • Extremely LIKELY
    22
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Busy Bees at Hempstead

  • Mother of Child
    19
  • Father of Child
    3
  • Foster Parent of Child
    1

My son has been attending since he was 1. Now he is on the last year before school.
He has always been very happy, staff are friendly and nice and the overall environment is nice for the children.
However, this last year we are not very happy with the meals as there is no alternative if a child does not want to eat. 10 hours without eating is too long. You cannot bring anything either from what I understand but I think they should focus more on these things and maybe give the children simpler food rather than curry, strong sauces, etc.
For the rest I would highly recommend this nursery.

How likely would you be to recommend Busy Bees at Hempstead? Likely

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Average Rating:   3.8 out of 5

Chloe Wilkes, Marketing Assistant at Busy Bees at Hempstead responded to this review on 27 Mar 2018:

As an Early Years setting we have to follow the Early Years Code of Practice for Healthy Food and Drink.
The guidelines include how often, how much, and which types of food from each of the four food groups we should provide for the children, these guidelines also help to make sure that the food and drink we provide is healthy and balanced. The food and drink guidelines are underpinned by a nutrient framework.
We encourage a positive and welcoming eating environment, to encourage the children to eat well, and develop good eating habits and social skills. We use the whole day as well as meals and snacks to teach children about healthy eating and encourage a positive attitude towards mealtimes.
Varied menus for meals and snacks are planned in advance, which includes different tastes, colours and textures of food, the consumption of our foods are monitored and if there are particular meals that are not liked we do consider this and adapt the meals if appropriate but still keeping in line with Eat Better Start Better guidance. We offer lots of encouragement around meal times and do offer healthy alternatives if lunches/tea are not eaten. Thank you for taking time to review us.

I have two children that have been to the nursery and one still attending nursery, all since they were 9 months old. The staff are really friendly and approachable. They reassure me through good communication that my children have had good days. They are very knowledgeable of my child’s development and have regular parent evenings to discuss what stage your child is at.
My son who is in the preschool room has really come on socially and made friendships with a few children. He enjoys the meals and I am happy with the varied diet.
He has made good bonds with the staff in the nursery.
The Afterschool club staff look after my older two now, they do an amazing job with making sure they are fed and happy. The ladies at club plan exciting activities suitable for my children and there is always an upbeat atmosphere when I collect them. I would recommend the nursery and Afterschool club to friends and family. The nursery staff work hard to create a caring and secure environment.

How likely would you be to recommend Busy Bees at Hempstead? Extremely Likely

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Average Rating:   4.4 out of 5

I am always verbally recommending Busy Bees at Hempstead.
The staff are what make the nursery a great place for my child to go.
The atmosphere is always upbeat, even during the snowy days in March.
The food is very good and varied each day and it means my child gets to try lots of different foods, whether he likes them or not.
The girls in the office are always very happy to help with any request and are always very efficient.
I really like this whole nursery, my son has been since he was 8 months old and he is now over 3 years.
It will be a sad day when my child is old enough for school and we have to leave.
And lastly we love the songs he comes home singing, our favourite at the moment is: Twinkle twinkle chocolate bar.

How likely would you be to recommend Busy Bees at Hempstead? Extremely Likely

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Average Rating:   4.9 out of 5

My little girl has been going to Busy Bees Nursery since October 2017. I felt she need socialising with other children and I needed some much needed "me" time as I'm a single mum of three. The nursery has been very kind to my daughter and she had learnt so many social skills from the nursery.
Last week I attended a Mother's Day tea which was lovely and I got to have tea with my daughter.
I've experienced other nursery's in this area and they do not meet the high standards of care which Busy Bees does. My son is special needs and staff are very kind to him too when he comes with me to collect my daughter. I just wish I'd sent my other two kids to this brilliant nursery. Thank you to the manager and staff.

How likely would you be to recommend Busy Bees at Hempstead? Extremely Likely

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Average Rating:   5 out of 5

My daughter has been at Hempstead Busy Bees since she was 9 months old. This September she will be transitioning to big school and I can honestly say this is the best nursery we could have chosen!
My daughter has come out of her shell so much over the years and has so much confidence because of the excellent staff and care provided.
She is always full of beans and has so much to tell me about her day, she absolutely loves it there!
We actually moved house last year and we now have a much longer journey to preschool but we carried on bringing her here as we just did not want her to change as she has made lovely friends and has a great connection with all the ladies!!
She will really miss Busy Bees when she goes to big school!!

How likely would you be to recommend Busy Bees at Hempstead? Extremely Likely

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Average Rating:   4.9 out of 5

Lovely nursery, I’m always very pleased with the staff. My son has always been very happy here and he moved from another Busy Bees nursery and this one is well above most of the others. My only issue is the food is sometimes a little strange taste for their age group.

How likely would you be to recommend Busy Bees at Hempstead? Extremely Likely

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Average Rating:   4.9 out of 5

The whole team are extremely warm and caring and have gone out of their way to help with any individual requests. All areas of childcare are excellent and admin has been very efficient. The children are always happy and enjoy the varied play.

How likely would you be to recommend Busy Bees at Hempstead? Extremely Likely

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Average Rating:   4.8 out of 5

Both of my sons attend Busy Bees Hempstead, both since 7-8 months old. Both settled in quickly the staff are so warm and friendly, they have a lovley rapport with staff and are progressing well. They look forward to coming and that is all down the staff and lovely atmosphere created. I have and will continue to recommend this nursery to others.

How likely would you be to recommend Busy Bees at Hempstead? Extremely Likely

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Average Rating:   4.5 out of 5

Daughter has attended here since she was 2, as a mum, I was worried about leaving her but oh my, she settled in quick as the staff here are lovely and won’t see an upset child. She is now 3 and loves nursery she has learnt so much and has turned into a wonderful child.

How likely would you be to recommend Busy Bees at Hempstead? Extremely Likely

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Average Rating:   4.3 out of 5

After viewing a few local nurseries and being an ex-childcarer myself, I thought I’d never find a nursery that met my ridiculous, unreasonable standards. Then I walked into Busy Bees at Hempstead.
The whole homely feel is wonderful. The staff so welcoming. A lovely large garden for the children to play in. Food is cooked and served in house. I knew within minutes this was my son's nursery. He absolutely loves going here and the staff definitely bring out the best in him for fun and educational purposes.

How likely would you be to recommend Busy Bees at Hempstead? Extremely Likely

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Average Rating:   4.9 out of 5

So glad we found this nursery. The staff are all excellent and have a real enthusiasm for their work which shows immediately in the way they interact with the children. Our little girl really enjoys her days there and felt settled in a very short space of time, which I have no doubt is due to the excellent staff.

How likely would you be to recommend Busy Bees at Hempstead? Extremely Likely

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Average Rating:   4.9 out of 5

Lovely friendly nursery. My daughter loves her morning sessions. Staff are all friendly and welcoming and provide very good care. The nursery is always clean and toys and play equipment always look in very good condition.

How likely would you be to recommend Busy Bees at Hempstead? Extremely Likely

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Average Rating:   4.6 out of 5

As soon as I walked into the nursery I just knew it was the nursery for our 2 year old after viewing 5 others in the area. The staff were so friendly and welcoming. My little girl didn't want to leave, she started 2weeks later. She absolutely loves it and we are so happy we found this nursery.

How likely would you be to recommend Busy Bees at Hempstead? Extremely Likely

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Average Rating:   4.6 out of 5

We fell in love with this nursery the moment we visited it. It can very daunting for parents to leave their children when returning to work and we wanted to find a place that we felt would feel like home to our daughter and this one is. The moment we stepped in the Baby Bungalow we knew this was the right one for her and for us. Fast forward 3 years and she still loves it and is now in the Preschool Room. We are so pleased that she has experienced nursery here. The staff are wonderful, always loving and caring. They love what they do and that is important. It will be a sad chapter when she has to leave the security of the nursery and start a new adventure in school.

How likely would you be to recommend Busy Bees at Hempstead? Extremely Likely

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Average Rating:   4.7 out of 5

My child has settled in very well. Staff are very caring and nurturing, diligent and show keen observations. My child has come on leaps and bounds since starting, he is being stretched developmentally, and has an individual learning plan.

How likely would you be to recommend Busy Bees at Hempstead? Extremely Likely

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Average Rating:   4.8 out of 5

Amazing nursery! Such a warm and friendly atmosphere every time I walk in. Couldn't fault it at all, my daughter has come on leaps and bounds since joining in 2016, especially with her speech and communication, so glad I chose this nursery.

How likely would you be to recommend Busy Bees at Hempstead? Extremely Likely

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Average Rating:   4.9 out of 5

I was really worried about leaving my 8-month-old daughter at nursery when I went back to work but the staff at the nursery were great. We had a few stay and play sessions where they offered to take my daughter for a couple of hours. This really eased my mind as she thoroughly enjoyed herself each time. Since she has been attending 2 full days a week she has loved her time there and often cries when I put her in the car to take her home!
All of the staff are really friendly and all know my daughter, it's not just left to her key person. Also, they seem to have a good menu every day all cooked on site. Mostly very healthy but with the odd treat too which is lovely.
The outside areas have been renovated recently and are fantastic. The smaller ones have their own area too.
My daughter is very confident and already taking a few steps at 10 months which I think is due a lot to being around the 'wobblers.'

How likely would you be to recommend Busy Bees at Hempstead? Extremely Likely

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Average Rating:   4.8 out of 5

Choosing a nursery as a parent is always quite a daunting experience. Knowing your child will be happy, looked after and happy is so important. From the moment my husband and I visited Busy Bees at Hempstead, we knew this was the right place! All the staff are so friendly, kind and patient. They helped with settling in and made every effort to make that transition as easy and comfortable as possible. To hear our little boy come home and talk about all the staff and how happy he is is simply lovely. He has come on so much in such a short time and absolutely loves nursery!

How likely would you be to recommend Busy Bees at Hempstead? Extremely Likely

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Average Rating:   4.8 out of 5

They have taken both our children from 9 months old and have helped them develop into amazing little people. The services offered are excellent and really help with every facet of intellectual as well as emotional development.

How likely would you be to recommend Busy Bees at Hempstead? Extremely Likely

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Average Rating:   4.8 out of 5

Both my children attended this nursery from 9 months old until they left to go to school. Both loved the nursery and it gave them a great start in life. Even now whilst at school, they still mention the girls who worked in the rooms if we drive past the nursery and they have lots of great memories.
The staff are friendly and warm and it was comforting knowing that they would be well looked after and enjoy their day whilst away from me whilst I worked. I have lots of paintings and crafty bits from their days at nursery along with a folder documenting their days. Also, an added bonus was when they did a full day at nursery I didn't have to cook an evening meal as they were well fed by their chef!!

How likely would you be to recommend Busy Bees at Hempstead? Extremely Likely

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Average Rating:   4.9 out of 5

The nursery staff all genuinely care about the children in their care. When we moved into the area my two children started at the same time, one was 10 months and the other 2 years 10 months so they started in the baby room and toddler room. They moved through the rooms with the help of settling in sessions which really helped their transition. My children learnt a lot of social and communication skills which prepared them for school, both children have progressed to school age now but they often say they miss nursery and they remember their carer's very well. The opening hours are good (which was a big factor in choosing the nursery) and the staff are really keen to help if you have any concerns, they go the extra mile to reassure you and never mind if you telephone to check if your child is settled and enjoying their day.

How likely would you be to recommend Busy Bees at Hempstead? Extremely Likely

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Average Rating:   4.9 out of 5

I have already recommended this nursery to friends who have taken up places there with their little ones. The atmosphere is amazing and the staff are fantastic. My little one has been going since she was 10 months and enjoys every day she's there. She has been nurtured, loved and cared for in every way. She has a fantastic bond with the staff and her peers. She has been supported to make the transitions from each room and has been made to feel safe and secure every step of the way. I couldn't ask for more. The team work so hard and they create a brilliant blend of learning and fun. It's not just educational learning that takes place it's social, emotional and skills for life. The food always goes down well which is a bonus! Plus the recently refurbished outside play area is perfect.
I highly recommend this nursery.

How likely would you be to recommend Busy Bees at Hempstead? Extremely Likely

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Average Rating:   5 out of 5

Fantastic nursery. My daughter has attended since she was 5mths old and she loves it. She is now 2.5yrs. I looked at around 8 nurseries before I chose this one. I can't imagine leaving my daughter in the care of anyone else. The staff are professional, polite and knowledgeable.

How likely would you be to recommend Busy Bees at Hempstead? Extremely Likely

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Average Rating:   4.7 out of 5

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