Rainbow Nursery @ Birling Road

St Marks Hall, Birling Road, Tunbridge Wells TN2 5LX

Rainbow Nursery, in Tunbridge Wells, has built up an excellent reputation locally for quality childcare, being a family-run service that looks to respect all children and parents, and with its own baby unit for the 0-2 years age range.

The aim of professional staff is to allow early years learning to thrive within a secure and friendly atmosphere, being as flexible as possible with the available sessions and registered to admit up to forty children in total.

Group: Rainbow Nursery Group

Person in charge: Lorraine Evans (Manager)

Local Authority / Social Services: Kent County Council

Number of Staff: 9

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 40

Age Range: from 0 years 0 months to 8 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1830

When Closed: Bank Holidays

Overview

The Review Score of 7.2 (maximum of 10) for Rainbow Nursery @ Birling Road is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 11 Reviews over all time. This Average Rating is also the rating value for Rainbow Nursery @ Birling Road in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 2.5 out of 5 from 8 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.697 for Rainbow Nursery @ Birling Road is calculated as follows: ( (93 Excellents x 5) + (38 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 132 Ratings = 4.697

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 2.5 Points relating to the number of positive Reviews for Rainbow Nursery @ Birling Road is based on 8 positive Reviews in the last 24 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4 then divided by 2 = 2.000

    2. Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 8 Reviews ÷ 8 Target = 1.000 , then divided by 2 = 0.500

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

7.2 Rainbow Nursery @ Birling Road has a Review Score of 7.2 (7.197)

Average Ratings

  • Excellent
    7
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Rainbow Nursery @ Birling Road?

  • Extremely LIKELY
    11
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Rainbow Nursery @ Birling Road

  • Mother of Child
    9
  • Father of Child
    1
  • Grandmother of Child
    1

My four-year-old daughter is a very happy attendee at Rainbow. She is joined by her seven-year-old sister in the holidays, who is an 'old girl'
Both girls see Rainbow as their second home.
My daughter rushes in without a backwards glance to join the teachers and carers, whom she sees as friends. Immediately she joins an activity or a group of pals.
Play is enriched by add-on classes like French, yoga and 'sporti stars'
She relishes it all, especially lunch.

How likely would you be to recommend Rainbow Nursery @ Birling Road? Extremely Likely

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Average Rating:   4.4 out of 5

My daughter has recently started here as she was not settling at a previous nursery along with the flexibility of hours offered here. The process has been great and my daughter has settled in so quickly. The staff are lovely, helpful and extremely accommodating. Facilities available to the children are varied and have a great choice of things to do. The little touches eg. personalised place mats are a really lovely touch, along with involving parents for themed tea etc. I am extremely happy with my choice of this nursery. Keep up the good work!

How likely would you be to recommend Rainbow Nursery @ Birling Road? Extremely Likely

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Average Rating:   5 out of 5

Had a lovely experience with my twins at this nursery and now my youngest one is enjoying it. Staff are very good and provide updates daily. My 3-year-old is diabetic and the nursery staff really look after him well. They happily agreed to get training from his nurses to administer him medicines in case of emergency. It gives me peace of mind that he is with trained staff and not missing out on anything. My son enjoys all the activities, especially playdough and water play in the summer. I really love this nursery for the space, care, activities and friendly staff.

How likely would you be to recommend Rainbow Nursery @ Birling Road? Extremely Likely

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Average Rating:   4.4 out of 5

Looking for the right nursery to leave my infant son at was quite a daunting prospect. However, from the off Rainbow was warm welcoming, and inviting so it became the obvious choice. The overall environment is light, well equipped, clean and set up for learning through play. There are great indoor and outdoor spaces. The staff are amazing. Hardworking and loving, they can't do enough for the children in their care. The staff and management have kept me fully informed of his progress, from chats at drop off/pick up time, to parents evening, online learning journal and other events such as mother's day tea.

Whatever concern's I may have the staff are always ready to help in whatever way they can. I cannot rate this nursery highly enough. My son will soon be leaving to start primary school, and I feel his time here has given him all the right tools to prepare him for his transition. I would recommend this nursery to any parent looking for somewhere their child will be safe, loved and encouraged to be the best they can be.

How likely would you be to recommend Rainbow Nursery @ Birling Road? Extremely Likely

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Average Rating:   5 out of 5

We have used the nursery since 2010, with our third child now attending. All of our children have enjoyed their experience immensely. They still enjoy the opportunity to visit and collect their young siblings and meet their previous teachers.

How likely would you be to recommend Rainbow Nursery @ Birling Road? Extremely Likely

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Average Rating:   4.8 out of 5

This is a wonderful nursery. Staff are extremely kind and caring and really get to know the children. They do so many activities which really engage the children.
Really pleased we chose this nursery, my son couldn't be happier.

How likely would you be to recommend Rainbow Nursery @ Birling Road? Extremely Likely

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Average Rating:   5 out of 5

I enrolled my daughter in September 2016 and I have had a very good experience. My daughter always seems happy and the staff have been excellent - they have been great with my daughter. They provide a log book on a daily routine that day so I know how much she eaten, slept etc. I would definitely recommend this nursery.

How likely would you be to recommend Rainbow Nursery @ Birling Road? Extremely Likely

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Average Rating:   4.3 out of 5

We love Rainbow Nursery as does our daughter. She often asks to go to nursery on days off and whilst on holiday- a sign of how happy she is there. The staff are all lovely and always make time to talk to you before or after nursery to discuss any concerns you might have/info you want to pass on. I have also been really happy with how flexible the nursery have been- they are the only nursery in Tunbridge Wells to offer flexibility in the hours children can attend (i.e. 8-6 not 7.30-6.30 making it slightly cheaper) They are also fantastic at sticking to your sleep routine, be it 1, 2 or 3 sleeps (depending on age) and don't force your child into the "nursery routine" like so many of my friends nurseries. We highly recommend Rainbow Nursery.

How likely would you be to recommend Rainbow Nursery @ Birling Road? Extremely Likely

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Average Rating:   4.9 out of 5

Mu daughter and son love coming to this nursery. They have plenty of activities indoor and outdoor. Staff very caring and loving. My son loves lots of cuddles which he is definitely not short of when he is there! Most of the staff are always smiley and very welcoming. I can see progress in my children's development every single week. Lovely nursery!

How likely would you be to recommend Rainbow Nursery @ Birling Road? Extremely Likely

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Average Rating:   4.5 out of 5

I feel that Rainbows has done a good job with my daughter. Before she started at Rainbows she was an extremely difficult child to get to eat anything. She has been at Rainbows for 7 months now and she has drastically improved with her meals. She is not eating 3 meals a day and I do thank Rainbows for focusing on her eating, it has helped a lot.

How likely would you be to recommend Rainbow Nursery @ Birling Road? Extremely Likely

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Average Rating:   4.3 out of 5

An excellent, caring, nurturing environment for our two boys, who flourished at Rainbow. We are all sorry to leave. What a wonderful start to their school careers. It simply could not have been better. I would highly recommend Rainbow to any parent.

How likely would you be to recommend Rainbow Nursery @ Birling Road? Extremely Likely

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Average Rating:   4.9 out of 5

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