YMCA Thames Gateway Temple Hill Nursery

Near Temple Hill Square, Marsh Street, Dartford DA1 5QB
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7.1 5 Reviews
  • YMCA Thames Gateway Temple Hill Nursery, Dartford
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Vikki Howell (Nursery Manager)

Number of Childcare Staff

  • 18

Registered Charity Number

  • 1133269

Total Places for Children

  • 65

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Funding & Fees

  • Government funding for 2*, 3 and 4 year olds term time (*conditions apply)

Opening Times

  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00

When Closed

  • Bank Holidays & 1 week at Christmas
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YMCA Thames Gateway Temple Hill Nursery Reviews (5)

7.1

YMCA Thames Gateway Temple Hill Nursery has a Review Score of 7.1 (7.119) out of 10, based on 4 reviews in the last 2 years.
Over all time YMCA Thames Gateway Temple Hill Nursery has 5 reviews.

Overall Experience
  • 3
  • 1
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  • 1
Date Published
  • 5
  • 1
  • 4
  • 4
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Reviewer Connection to YMCA Thames Gateway Temple Hill Nursery
  • 3
  • 2
Total of 5, showing 1-5
Review from S A (Father of Child) published on 4 November 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
I would never recommend this nursery to anyone.
My 3-year-old child has told me several times (and I have videos as evidence) that a teacher hit him at YMCA Temple Hill Nursery. At first, I tried to ignore it, thinking maybe it was a misunderstanding - but I noticed clear changes in my child's behaviour
afterwards, and he became anxious and upset about attending.
I raised this concern directly with the nursery and even showed them the video, but it seems that no one took the matter seriously or investigated it properly.
I have now made a formal complaint to Ofsted and Social Services, as this situation is extremely concerning.
If you care about your child's wellbeing and emotional safety, I would strongly advise against sending them here. It's been a very upsetting experience
Reply from Sara, YMCA TGG Communications & Marketing Team at YMCA Thames Gateway Temple Hill Nursery
The safety, wellbeing, and emotional security of every child in our care is our highest priority. Please be assured that any safeguarding incidents or concerns are fully investigated and dealt with in…read more
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Review from Midrael A (Mother of Child) published on 4 March 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff have been so helpful in working in collaboration with us on effectively potty training my 3-year-old toddler within a short time.
Thank you for always giving me a listening ear and working together for the positive growth & development of our son. Thank you.
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Review from S K (Father of Child) published on 24 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very highly recommended, Very friendly people. Very clean. Very nice food. Very good communication My daughter has improved a lot. Writing reading singing and playing absolutely beautiful. She is very happy.
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Review from M S (Mother of Child) published on 3 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We're very happy with the nursery and the staff are great and we really appreciate all they do for our son. Big shout out to a particular member of staff and the other team members that take care of our son and another specific staff member. A big big thank you from us.
Reply from Admins, Communications and Marketing Manager at YMCA Thames Gateway Temple Hill Nursery
Thank you for taking the time to rate our service and leave us such lovely feedback, MS. We are happy to hear that your son is thriving in nursery and will pass this on to the team at Temple Hill.
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Review from Davina C (Mother of Child) published on 24 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great leadership, teachers are amazing and confident in their role. Both my sons went here and couldn’t recommend it enough. I was nervous about sending mine to nursery but I wouldn’t go anywhere else. If anyone is looking for a nursery that teaches boundaries and respect in a warm caring environment
then here is the place for your child. It’s clean, colourful and they have coded doors to guarantee child safety. My boys loved it here.
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Current Review Score: 7.1 (7.119)

Overview of Review Score

The Review Score of 7.1 (7.119) out of 10 for YMCA Thames Gateway Temple Hill Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 3.6 out of 5 from 4 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 3.638 for YMCA Thames Gateway Temple Hill Nursery is calculated as follows: ( (25 Excellents x 5) + (4 Goods x 4) + (6 Satisfactorys x 3) + (12 Very Poors x 1) ) ÷ 47 Ratings = 3.638
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.481 Points relating to the number of positive Reviews for YMCA Thames Gateway Temple Hill Nursery is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 number of registered child places is 13. 3 Positive Reviews ÷ 13 = 0.231
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Meet the Team (0)

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Frequently Asked Questions about YMCA Thames Gateway Temple Hill Nursery

What is the Age Range of Children that YMCA Thames Gateway Temple Hill Nursery accepts?

YMCA Thames Gateway Temple Hill Nursery accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is YMCA Thames Gateway Temple Hill Nursery Open?

YMCA Thames Gateway Temple Hill Nursery is open: Monday 08:00-18:00, Tuesday 08:00-18:00, Wednesday 08:00-18:00, Thursday 08:00-18:00, Friday 08:00-18:00.

How many Children does YMCA Thames Gateway Temple Hill Nursery have capacity for?

YMCA Thames Gateway Temple Hill Nursery has capacity for a total of 65 Children.

How far is YMCA Thames Gateway Temple Hill Nursery to the centre of Dartford?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact YMCA Thames Gateway Temple Hill Nursery to verify any information. View our terms and conditions. YMCA Thames Gateway Temple Hill Nursery has an Basic Service - more info.