St Mary's Hospital, Parkhurst Road, Newport PO30 5TG
The YMCA St Mary's Day Nursery is located within the grounds of Newport's St Mary's Hospital where it offers a versatile range of pre-school learning and day care services to suit the needs of as many parents as possible.
Staff are highly-trained and experienced in working with children at a young and influential age, while being up-to-date with security and health requirements, together with the standards expected by regulator Ofsted.
Children enjoy both indoor and outdoor activities, with the chance to get to grips with nature through the activity trail and the addition of hot lunches and other snacks.
Group: YMCA Fairthorne Group
Person in charge: Sharlotte Bishop (Nursery Manager)
Local Authority / Social Services: Isle of Wight Council
Number of Staff: 20
Service Offered: Day Nursery (Voluntary / Not for Profit Owned), Open all year, Full Day Care, Sessional Day Care
Registered Charity Number: 1090981
Total Places for Children: 86
Age Range: from 0 years 4 months to 5 years 0 months
Opening Days: Mon-Fri
Opening Hours: 0730-1800
When Closed: Bank Holidays & 1 week at Christmas
Languages Spoken (other than English): Polish
YMCA Nursery Newport has a Review Score of 3 (3.000)
The Review Score of 3 (maximum of 10) for YMCA Nursery Newport is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 3 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for YMCA Nursery Newport in Google's Search Results - more info
b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 3 for YMCA Nursery Newport is calculated as follows: ( (6 Goods x 4) + (3 Satisfactorys x 3) + (3 Very Poors x 1) ) ÷ 12 Ratings = 3
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 0 Points relating to the number of positive Reviews for YMCA Nursery Newport is based on 0 positive Reviews in the last 24 months and is calculated as follows:
0 = 0
Target of 17.2 positive Reviews (86 registered maximum number of service users ÷ 5). 0 Reviews ÷ 17.2 Target = 0
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Darin Y (Father of Child) on Wednesday 16 August 2017. Relates to August 2017.
In April 2017 I placed my two children into the YMCA nursery st Newport IOW. I was really impressed with the staff and the outside open space for the kids to play in. However, every month my partner and I have had real problems with the admin/finance side of this business. Every month the invoices we have been sent have been wrong, with them over charging us for child care we never received. Today we received an invoice for £1200, my partner was totally horrified and again had to spend some of her rare down time to work out the true cost, which was £566.
For this reason, I will be looking for another nursery, which is a shame as my children seem to enjoy it there. They like the staff and the activities but the stress of trying to fix their invoicing problems every month is not worth it.
I have also been sent an information letter via e mail, this letter had so many spelling mistakes on it that it did not make sense, which raises the question what people are running this business.
How likely would you be to recommend YMCA Nursery Newport? Extremely Unlikely
Overall Standard: Very Poor
Facilities / Outside Space: Good
Resources / Equipment / ICT: Good
Food / Nutrition: Satisfactory
Management: Very Poor
Value for Money: Very Poor
There are currently no awards/recognitions posted yet for YMCA Nursery Newport