Kindred Royston Church House Nursery and Pre-School

They really care about the children and I feel safe sending my son to them.

My son previously attended this nursery and now my daughter is there too. We've seen various changes over the years, but the nursery is in a great place at the moment. The staff who care for my daughter are fantastic, and the manager, Demi, has made a huge difference since taking over. She's always willing to help and genuinely cares about the children. I'm really glad my daughter is in such a well-managed nursery.

The amount of outside space is the only minor compromise to the setting, but the staff really make the most of what they have with different areas for play, and in a true town centre location, it's not possible to have acres of land attached to the nursery.

We're thrilled at how much our daughter's language and communication skills are improving which her time at Kindred Royston Church is clearly a driving force in.

The facilities are nice and activities are varied, as is the food menu, she's often eating better than me, and getting a good variation of food.

My son really enjoys going to Kindred and they are always doing fun, creative tasks. Every time I go there I am amazed at how calm it is with such a large volume of Children around and the staff are all really nice. I really appreciate the activities they put on for the parents and it's very inclusive.

We have had concerns around general cleanliness of the nursery. Also some concerns about the condition of our child when collecting. The communication via the app could also be improved. These concerns have been addressed over the last few weeks.

We have been over the moon with the support and welcome we have received from Demi and Caitlin. They had both been very informative and clear about our son's routine and what was needed to be brought with him for his settle in sessions and first week at nursery. We were quite anxious about leaving him and having the trust there, however this developed fast and we already feel a good rapport starting with both Demi and Caitlin. We hope to speak to more of the rest of the staff as we become more familiar when dropping and collecting our son.

Thank you for your understanding & kindness to us. We loved, in particular, that Demi checked in on how we were feeling for us sons first day at the practice and that meant a lot to us. Caitlin has been so caring with Bertie and really informative on collections and updates us well on Bertie's day. She has also sent in updates on the app, which is a great reassurance for us.

We look forward to watching Berties journey with Kindred!

Our daughter started attending the nursery in March, and we honestly couldn't be happier with our experience so far.

Since Demi took over Kindred Church, the communication has been fantastic. She is incredibly kind, understanding, and it's clear she genuinely loves what she does. She always goes above and beyond to help and support families, and that really shines through in the warm and welcoming environment she has created.

Charley and Edith have also played such an important role in helping our daughter settle in so well. They always make sure we're kept updated and reassured, which has meant so much to us as parents. Thank you both for being so caring and welcoming.

The staff make a real effort to plan activities around our daughter's interests, which we really appreciate and shows how much they care about the children as individuals.

We feel completely confident leaving our daughter in the care of the team, and we're so grateful she gets to attend such a lovely nursery.

As a nursery setting, its a great building with different age appropriate areas. I am given daily updates via the app on my son's care but also nursery events and messages.

Really good experience with this nursery especially since they have been under new management. The contact with parents is consistent and I feel that staff really care about my child. They listen to feedback and do what they can to make improvements. My child seems to really enjoy it and clearly shows excitement to be there. I feel they are well equipped and the building is lovely and spacious. They ensure dietary requirements are met and additional nappy checks are in place where needed. The only improvements I would like to see are regarding drop off and collection. I feel an outdoor cover for those rainy and very sunny days waiting outside for opening time would be beneficial. It would be great if the children were ready for collection with coats and shoes on as they can be given notice of collection times. Also if the door could be better monitored as we have waited 5 minutes and sometimes longer to be let inside to collect our child.

I had two daughters attend this nursery - one before and one after it became Kindred Church House. Before it became Kindred Church House, it felt warm and nurturing, with friendly staff we knew, and it was a lovely space. After the change, the atmosphere shifted: the space became overcrowded and chaotic as the number of children doubled, staff seemed overwhelmed, and cleanliness declined. Drop-offs and pick ups lost their personal touch with nobody at the door which also felt less secure, and I saw staff being snappy with children. There were always new staff but no introductions so we didn't know who anybody was and often my daughter didn't know them either. I raised concerns about unhealthy breakfast options, but the manager was unreceptive and defensive. That said, my daughter's key workers, Devon and Purdy, were excellent - caring and communicative. Ultimately, we withdrew our younger daughter early and moved her to a school preschool.

It's deeply concerning that such a previously high-quality nursery has declined to this extent. I would not recommend Kindred Royston Church House Nursery until serious improvements are made in management, hygiene, and staffing stability

Having had two children at The Orchards/Church House, it's been very disappointing to see the decline in care. The Orchards was once outstanding (see below reviews)- caring staff, creative activities, and strong communication - but since the changeover in 2024 it feels very different.

Over the past year there has been constant staff turnover at all levels, leaving little continuity of care. Capacity has doubled but quality hasn't kept up: more incidents (especially biting), minimal updates at pickup or via the app, and no creative activities, outings, or artwork coming home. Despite raising concerns, nothing has improved. The new manager is unhelpful, often making mistakes and making room moves and key worker changes due to numbers rather than children's wellbeing.

After three years I hardly know the staff anymore, and my children no longer seemed to benefit from their time here. Sadly, we've since moved our youngest to another setting, which has managed to maintain the high standar

They have really cared for this very important part of my son's life. With parents they really stand out by the way they get us involved, inviting us in regularly, updating us consistently on our child's development and learning, and amazing activities they provide daily. They make us feel part of our child's journey at preschool. The staff are so welcoming, warm and genuine. From the manager all the way through the nursery staff to the chef, the passion and care shines through.

We are really happy with the care provided and the facilities. The staff are lovely, no complaints whatsoever, and would highly recommend it to any parents in Royston or nearby villages.

This is such a lovely nursery. The staff know our little boy as well as we do and he has such a great day there. He also has multiple allergies, which the staff have taken entirely in their stride and I trust them absolutely. They go above and beyond to make sure he has a varied and nutritious diet and never feels left out.

I think the fact my daughter regularly asks to go to nursery on a Saturday and Sunday speaks for itself really! My 2-year-old is currently at this nursery and my son has since left to go to school and for both children, we could not have asked for a better environment. Knowing they go into such a well-managed, enriching and caring setting, with staff who genuinely care about them and their well-being, definitely helps with the guilt of juggling work and childcare. The breadth of activities they do and the support they get in their development are amazing and it's so lovely to see my little girl so happy at the end of the day. We feel very lucky to have found this nursery.

As a father of a child at the nursery, I can honestly say I feel so lucky to have such a wonderful nursery so close by. The staff are absolutely wonderful, kind, nurturing and caring. They go above and beyond to keep days fun and different. What more could you ask for! Our son loves it and that’s all that matters to us! Thanks for all the hard work.

Both of my children have attended the nursery and have had the most wonderful experience. They are settled, happy and thriving. The staff are so caring and look after the children as they would look after their own. They provide a range of activities and will always incorporate the child's interest in activities, even on the same day! It is a fantastic and wonderful place.