Kindred Royston Church House Nursery and Pre-School

Church House, 32 Kneesworth Street, Royston SG8 5AB
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9.2 17 Reviews
  • Kindred Royston Church House Nursery and Pre-School, Royston
Kindred Royston Church House is a homely setting with a vibrant interior where staff provide exceptional childcare and early years education to children aged from 3 months up to 5 years.

The nursery is set in a beautifully converted church in the heart of Royston with impressive, well equipped outdoor spaces.

Funded 15-hour and 30-hour places for two and three year olds are available.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care

Group/Owner

Person in Charge

  • Mandy Caslake (Manager)

Number of Childcare Staff

  • 16

Total Places for Children

  • 92

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Opening Times

  • Monday 07:30-18:00
    Tuesday 07:30-18:00
    Wednesday 07:30-18:00
    Thursday 07:30-18:00
    Friday 07:30-18:00

When Closed

  • Bank Holidays & 1 week at Christmas

Kindred Royston Church House Nursery and Pre-School Reviews (17)

9.2

Kindred Royston Church House Nursery and Pre-School has a Review Score of 9.2 (9.152) out of 10, based on 16 reviews in the last 2 years.
Over all time Kindred Royston Church House Nursery and Pre-School has 17 reviews.

Overall Experience
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Total of 17, showing 1-17
Review from Donya E (Mother of Child) published on 5 November 2025 Submitted via Website • Report
Overall Experience 3.0 out of 5
I had two daughters attend this nursery - one before and one after it became Kindred Church House. Before it became Kindred Church House, it felt warm and nurturing, with friendly staff we knew, and it was a lovely space. After the change, the atmosphere shifted: the space became overcrowded and chaotic
as the number of children doubled, staff seemed overwhelmed, and cleanliness declined. Drop-offs and pick ups lost their personal touch with nobody at the door which also felt less secure, and I saw staff being snappy with children. There were always new staff but no introductions so we didn't know who anybody was and often my daughter didn't know them either. I raised concerns about unhealthy breakfast options, but the manager was unreceptive and defensive. That said, my daughter's key workers, Devon and Purdy, were excellent - caring and communicative. Ultimately, we withdrew our younger daughter early and moved her to a school preschool.
Reply from Niki McCormick, Marketing Admin at Kindred Royston Church House Nursery and Pre-School
Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience and that we did not meet your expectations following the transition to Kindred Church House. We…read more
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Review from K H (Mother of Child) published on 27 October 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
I have removed my daughter from this nursery due to the poor standard of care and lack of effective management. What was once an Outstanding setting has deteriorated rapidly, hygiene is poor, the environment feels unclean, and the nursery now relies heavily on agency staff with little continuity for
the children.
Most of the experienced team have left, and leadership appears disorganised and dismissive of parental concerns. Safeguarding and basic welfare standards have slipped, and communication is consistently poor.
It's deeply concerning that such a previously high-quality nursery has declined to this extent. I would not recommend Kindred Royston Church House Nursery until serious improvements are made in management, hygiene, and staffing stability
Reply from Niki McCormick, Marketing Admin at Kindred Royston Church House Nursery and Pre-School
Thank you for taking the time to share your feedback. We are deeply sorry to hear about your experience and that your expectations were not met. The safety, wellbeing, and development of every child…read more
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Review from Jess H (Mother of Child) published on 10 October 2025 Submitted via Website • Report
Overall Experience 3.0 out of 5
Having had two children at The Orchards/Church House, it's been very disappointing to see the decline in care. The Orchards was once outstanding (see below reviews)- caring staff, creative activities, and strong communication - but since the changeover in 2024 it feels very different.


Over the past

year there has been constant staff turnover at all levels, leaving little continuity of care. Capacity has doubled but quality hasn't kept up: more incidents (especially biting), minimal updates at pickup or via the app, and no creative activities, outings, or artwork coming home. Despite raising concerns, nothing has improved. The new manager is unhelpful, often making mistakes and making room moves and key worker changes due to numbers rather than children's wellbeing.


After three years I hardly know the staff anymore, and my children no longer seemed to benefit from their time here. Sadly, we've since moved our youngest to another setting, which has managed to maintain the high standar

Reply from Niki McCormick, Marketing Admin at Kindred Royston Church House Nursery and Pre-School
Thank you for taking the time to share your feedback. We're truly sorry to hear that your recent experience at Kindred Royston Church House hasn't met your expectations, especially after the many…read more
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Review from Hayley D (Mother of Child) published on 21 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been so blessed by this preschool setting. The environment is so family-like, with real care and nurturing for the children as individuals. It's real, person-centred care for the child. They don't just 'look after' the children but care for them and their specific needs, bringing out and nurturing
their own personal interests. We are a Christian family and since day one they have been so inclusive of our faith, understanding of our preferences due to our faith and even encouraging!
They have really cared for this very important part of my son's life. With parents they really stand out by the way they get us involved, inviting us in regularly, updating us consistently on our child's development and learning, and amazing activities they provide daily. They make us feel part of our child's journey at preschool. The staff are so welcoming, warm and genuine. From the manager all the way through the nursery staff to the chef, the passion and care shines through.
Reply from Niki McCormick, Marketing Admin at Kindred Royston Church House Nursery and Pre-School
Thank you so much for your kind review. All our children are individuals and we aim to ensure all aspects of their care in their home from home are catered for and respected. It is our mission to…read more
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Review from James B (Father of Child) published on 20 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are really happy with the care provided and the facilities. The staff are lovely, no complaints whatsoever, and would highly recommend it to any parents in Royston or nearby villages.
Reply from Niki McCormick, Marketing Admin at Kindred Royston Church House Nursery and Pre-School
Thank you for your kind review and recommendation. We love what we do here at Kindred Church House and we thank you for being a part of our Kindred family. It is an honour to help your little one…read more
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Review from Millie B (Mother of Child) published on 15 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is such a lovely nursery. The staff know our little boy as well as we do and he has such a great day there. He also has multiple allergies, which the staff have taken entirely in their stride and I trust them absolutely. They go above and beyond to make sure he has a varied and nutritious diet
and never feels left out.
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Review from Emma L (Mother of Child) published on 15 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I think the fact my daughter regularly asks to go to nursery on a Saturday and Sunday speaks for itself really! My 2-year-old is currently at this nursery and my son has since left to go to school and for both children, we could not have asked for a better environment. Knowing they go into such a well-managed,
enriching and caring setting, with staff who genuinely care about them and their well-being, definitely helps with the guilt of juggling work and childcare. The breadth of activities they do and the support they get in their development are amazing and it's so lovely to see my little girl so happy at the end of the day. We feel very lucky to have found this nursery.
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Review from Oliver H (Father of Child) published on 15 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a father of a child at the nursery, I can honestly say I feel so lucky to have such a wonderful nursery so close by. The staff are absolutely wonderful, kind, nurturing and caring. They go above and beyond to keep days fun and different. What more could you ask for! Our son loves it and that’s all
that matters to us! Thanks for all the hard work.
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Review from Sophie H (Mother of Child) published on 15 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both of my children have attended the nursery and have had the most wonderful experience. They are settled, happy and thriving. The staff are so caring and look after the children as they would look after their own. They provide a range of activities and will always incorporate the child's interest
in activities, even on the same day! It is a fantastic and wonderful place.
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Review from O B (Mother of Child) published on 8 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
An absolutely wonderful nursery. Our children have/are flourishing there. The facilities, the staff, the activities are wonderful. It truly feels like the staff genuinely care for our children and what more can you ask for? We cannot fault it and recommend this nursery to everyone we speak to.
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Review from Louise S (Mother of Child) published on 7 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both of my children have attended this nursery, and have loved being cared for by the wonderful staff there. They always go the extra mile to create fun and engaging activities, ensuring they have fulfilling and exciting days. I have full confidence that their welfare is in excellent hands, and my children
leave with a smiles on their faces each day. The staff are warm and friendly, informative and honest. I love seeing my son bond with the staff and other children and hearing about their day. This is an excellent setting run by a caring and experienced team of lovely staff.
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Review from T B (Father of Child) published on 5 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We've always been impressed with the level of care and attention from the staff. They really get to know the children and provide detailed and regular updates on progress with respect to learning, activities, even what they've been eating etc.
Genuinely bittersweet when our eldest had to move up to
preschool!
Reply from Emma Avery, Marketing Assistant at Kindred Royston Church House Nursery and Pre-School
Thank you for your kind review. We always ensure we get to know each child so we can meet their individual needs as every child is different. This helps us to create wonderful activities based on…read more
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Review from A S (Father of Child) published on 5 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cannot recommend Kindred Royston Church House Nursery and Pre-School highly enough, all the staff and management are so kind, caring and thoughtful. My daughter loves nursery and often doesn't want to come home.
My two boys have also attended the nursery, so we know the standards have always been
high.
We are updated daily with photos and comments about what is happening at the nursery which is so reassuring! Keep up the good work, a real credit to Royston.
Reply from Emma Avery, Marketing Assistant at Kindred Royston Church House Nursery and Pre-School
Thank you so much for your lovely review, it is wonderful that you have chosen Kindred Royston for all three of your children and you can see how high our standards are as a nursery. We like to ensure…read more
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Review from Carol V (Mother of Child) published on 5 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The best part of my day is when I see the smile on my son’s face when running towards me at pick-up time. It makes me so happy to see how much he enjoys his time at Kindred Royston Church House Nursery and Pre-School and how lovely each member of the staff is.
Reply from Emma Avery, Marketing Assistant at Kindred Royston Church House Nursery and Pre-School
How wonderful that must feel to see how happy your son is when he comes out of nursery, as parents all we ever want is to know our children are happy and thriving. It is great to hear how much your…read more
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Review from Stephenie R (Mother of Child) published on 5 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is the only nursery I would trust with my son in the area - they go above and beyond on communication, development and ensuring he has the best time possible. I’ve been so impressed by the level of care and attention he gets. Thanks so much to the lovely team!
Reply from Emma Avery, Marketing Assistant at Kindred Royston Church House Nursery and Pre-School
Thank you so much for your kind review. Building trust and partnerships with parents is very important to us, we are so happy you feel like you wouldn't take your child to another nursery. We always…read more
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Review from Aimee C (Mother of Child) published on 5 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son was at Kindred Royston Church House Nursery and Pre-School from 9 months old until school age and now my one-year-old daughter is there. I cannot fault it, I love the staff and all the activities they do. I feel safe in the knowledge that my children are being well looked after. Both of my kids
absolutely loved it and I wouldn’t send either of them anywhere else.
Reply from Emma Avery, Marketing Assistant at Kindred Royston Church House Nursery and Pre-School
Thank you so much for choosing Kindred Royston for both of your children's nursery journeys. It is lovely to know that you would not send them anywhere else as you know they are being well looked…read more
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Review from R L G (Mother of Child) published on 28 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my daughter receives is exemplary. She couldn't be happier at the end of a day there. All the staff, without exception, are friendly, kind and trustworthy. The variety of activities offered makes my toddler very excited about attending, and most importantly, I have no reason to worry about
her time spent there.
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Current Review Score: 9.2 (9.152)

Overview of Review Score

The Review Score of 9.2 (9.152) out of 10 for Kindred Royston Church House Nursery and Pre-School is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.445 for Kindred Royston Church House Nursery and Pre-School is calculated as follows: ( (140 Excellents x 5) + (18 Goods x 4) + (19 Satisfactorys x 3) + (6 Poors x 2) + (8 Very Poors x 1) ) ÷ 191 Ratings = 4.445
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.707 Points relating to the number of positive Reviews for Kindred Royston Church House Nursery and Pre-School is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 92 number of registered child places is 18.4. 13 Positive Reviews ÷ 18.4 = 0.707
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

Meet the Team (1)

Mandy

Mandy Caslake

Job Title: Nursery Manager Joined: 2024

Hello, I am Mandy and I have been in Early Years education for many years.

Frequently Asked Questions about Kindred Royston Church House Nursery and Pre-School

What is the Age Range of Children that Kindred Royston Church House Nursery and Pre-School accepts?

Kindred Royston Church House Nursery and Pre-School accepts Children aged from 0 years 3 months to 5 years 0 months.

What Days & Hours is Kindred Royston Church House Nursery and Pre-School Open?

Kindred Royston Church House Nursery and Pre-School is open: Monday 07:30-18:00, Tuesday 07:30-18:00, Wednesday 07:30-18:00, Thursday 07:30-18:00, Friday 07:30-18:00.

How many Children does Kindred Royston Church House Nursery and Pre-School have capacity for?

Kindred Royston Church House Nursery and Pre-School has capacity for a total of 92 Children.

How far is Kindred Royston Church House Nursery and Pre-School to the centre of Royston?

0.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Kindred Royston Church House Nursery and Pre-School to verify any information. View our terms and conditions. Kindred Royston Church House Nursery and Pre-School has an Enhanced Service - more info.