Submit a Review for Kindred Royston Church House Nursery and Pre-School
Church House, 32 Kneesworth Street, Royston, SG8 5AB
View Full Details of Kindred Royston Church House Nursery and Pre-SchoolLatest Reviews for Kindred Royston Church House Nursery and Pre-School
05 November 2025
I had two daughters attend this nursery - one before and one after it became Kindred Church House. Before it became Kindred Church House, it felt warm and nurturing, with friendly staff we knew, and it was a lovely space. After the change, the atmosphere shifted: the space became overcrowded and chaotic as the number of children doubled, staff seemed overwhelmed, and cleanliness declined. Drop-offs and pick ups lost their personal touch with nobody at the door which also felt less secure, and I saw staff being snappy with children. There were always new staff but no introductions so we didn't know who anybody was and often my daughter didn't know them either. I raised concerns about unhealthy breakfast options, but the manager was unreceptive and defensive. That said, my daughter's key workers, Devon and Purdy, were excellent - caring and communicative. Ultimately, we withdrew our younger daughter early and moved her to a school preschool.
27 October 2025
I have removed my daughter from this nursery due to the poor standard of care and lack of effective management. What was once an Outstanding setting has deteriorated rapidly, hygiene is poor, the environment feels unclean, and the nursery now relies heavily on agency staff with little continuity for the children. Most of the experienced team have left, and leadership appears disorganised and dismissive of parental concerns. Safeguarding and basic welfare standards have slipped, and communication is consistently poor. It's deeply concerning that such a previously high-quality nursery has declined to this extent. I would not recommend Kindred Royston Church House Nursery until serious improvements are made in management, hygiene, and staffing stability
10 October 2025
Having had two children at The Orchards/Church House, it's been very disappointing to see the decline in care. The Orchards was once outstanding (see below reviews)- caring staff, creative activities, and strong communication - but since the changeover in 2024 it feels very different. Over the past year there has been constant staff turnover at all levels, leaving little continuity of care. Capacity has doubled but quality hasn't kept up: more incidents (especially biting), minimal updates at pickup or via the app, and no creative activities, outings, or artwork coming home. Despite raising concerns, nothing has improved. The new manager is unhelpful, often making mistakes and making room moves and key worker changes due to numbers rather than children's wellbeing. After three years I hardly know the staff anymore, and my children no longer seemed to benefit from their time here. Sadly, we've since moved our youngest to another setting, which has managed to maintain the high standar
21 May 2024
We have been so blessed by this preschool setting. The environment is so family-like, with real care and nurturing for the children as individuals. It's real, person-centred care for the child. They don't just 'look after' the children but care for them and their specific needs, bringing out and nurturing their own personal interests. We are a Christian family and since day one they have been so inclusive of our faith, understanding of our preferences due to our faith and even encouraging! They have really cared for this very important part of my son's life. With parents they really stand out by the way they get us involved, inviting us in regularly, updating us consistently on our child's development and learning, and amazing activities they provide daily. They make us feel part of our child's journey at preschool. The staff are so welcoming, warm and genuine. From the manager all the way through the nursery staff to the chef, the passion and care shines through.
20 May 2024
We are really happy with the care provided and the facilities. The staff are lovely, no complaints whatsoever, and would highly recommend it to any parents in Royston or nearby villages.
15 March 2024
This is such a lovely nursery. The staff know our little boy as well as we do and he has such a great day there. He also has multiple allergies, which the staff have taken entirely in their stride and I trust them absolutely. They go above and beyond to make sure he has a varied and nutritious diet and never feels left out.
15 March 2024
I think the fact my daughter regularly asks to go to nursery on a Saturday and Sunday speaks for itself really! My 2-year-old is currently at this nursery and my son has since left to go to school and for both children, we could not have asked for a better environment. Knowing they go into such a well-managed, enriching and caring setting, with staff who genuinely care about them and their well-being, definitely helps with the guilt of juggling work and childcare. The breadth of activities they do and the support they get in their development are amazing and it's so lovely to see my little girl so happy at the end of the day. We feel very lucky to have found this nursery.
15 March 2024
As a father of a child at the nursery, I can honestly say I feel so lucky to have such a wonderful nursery so close by. The staff are absolutely wonderful, kind, nurturing and caring. They go above and beyond to keep days fun and different. What more could you ask for! Our son loves it and that’s all that matters to us! Thanks for all the hard work.
15 March 2024
Both of my children have attended the nursery and have had the most wonderful experience. They are settled, happy and thriving. The staff are so caring and look after the children as they would look after their own. They provide a range of activities and will always incorporate the child's interest in activities, even on the same day! It is a fantastic and wonderful place.
08 March 2024
An absolutely wonderful nursery. Our children have/are flourishing there. The facilities, the staff, the activities are wonderful. It truly feels like the staff genuinely care for our children and what more can you ask for? We cannot fault it and recommend this nursery to everyone we speak to.
07 March 2024
Both of my children have attended this nursery, and have loved being cared for by the wonderful staff there. They always go the extra mile to create fun and engaging activities, ensuring they have fulfilling and exciting days. I have full confidence that their welfare is in excellent hands, and my children leave with a smiles on their faces each day. The staff are warm and friendly, informative and honest. I love seeing my son bond with the staff and other children and hearing about their day. This is an excellent setting run by a caring and experienced team of lovely staff.
05 March 2024
We've always been impressed with the level of care and attention from the staff. They really get to know the children and provide detailed and regular updates on progress with respect to learning, activities, even what they've been eating etc. Genuinely bittersweet when our eldest had to move up to preschool!
05 March 2024
Cannot recommend Kindred Royston Church House Nursery and Pre-School highly enough, all the staff and management are so kind, caring and thoughtful. My daughter loves nursery and often doesn't want to come home. My two boys have also attended the nursery, so we know the standards have always been high. We are updated daily with photos and comments about what is happening at the nursery which is so reassuring! Keep up the good work, a real credit to Royston.
05 March 2024
The best part of my day is when I see the smile on my son’s face when running towards me at pick-up time. It makes me so happy to see how much he enjoys his time at Kindred Royston Church House Nursery and Pre-School and how lovely each member of the staff is.
05 March 2024
This is the only nursery I would trust with my son in the area - they go above and beyond on communication, development and ensuring he has the best time possible. I’ve been so impressed by the level of care and attention he gets. Thanks so much to the lovely team!
05 March 2024
My son was at Kindred Royston Church House Nursery and Pre-School from 9 months old until school age and now my one-year-old daughter is there. I cannot fault it, I love the staff and all the activities they do. I feel safe in the knowledge that my children are being well looked after. Both of my kids absolutely loved it and I wouldn’t send either of them anywhere else.
28 January 2016
The care my daughter receives is exemplary. She couldn't be happier at the end of a day there. All the staff, without exception, are friendly, kind and trustworthy. The variety of activities offered makes my toddler very excited about attending, and most importantly, I have no reason to worry about her time spent there.
Latest Reviews for Kindred Royston Church House Nursery and Pre-School
05 November 2025
I had two daughters attend this nursery - one before and one after it became Kindred Church House. Before it became Kindred Church House, it felt warm and nurturing, with friendly staff we knew, and it was a lovely space. After the change, the atmosphere shifted: the space became overcrowded and chaotic as the number of children doubled, staff seemed overwhelmed, and cleanliness declined. Drop-offs and pick ups lost their personal touch with nobody at the door which also felt less secure, and I saw staff being snappy with children. There were always new staff but no introductions so we didn't know who anybody was and often my daughter didn't know them either. I raised concerns about unhealthy breakfast options, but the manager was unreceptive and defensive. That said, my daughter's key workers, Devon and Purdy, were excellent - caring and communicative. Ultimately, we withdrew our younger daughter early and moved her to a school preschool.
27 October 2025
I have removed my daughter from this nursery due to the poor standard of care and lack of effective management. What was once an Outstanding setting has deteriorated rapidly, hygiene is poor, the environment feels unclean, and the nursery now relies heavily on agency staff with little continuity for the children. Most of the experienced team have left, and leadership appears disorganised and dismissive of parental concerns. Safeguarding and basic welfare standards have slipped, and communication is consistently poor. It's deeply concerning that such a previously high-quality nursery has declined to this extent. I would not recommend Kindred Royston Church House Nursery until serious improvements are made in management, hygiene, and staffing stability
10 October 2025
Having had two children at The Orchards/Church House, it's been very disappointing to see the decline in care. The Orchards was once outstanding (see below reviews)- caring staff, creative activities, and strong communication - but since the changeover in 2024 it feels very different. Over the past year there has been constant staff turnover at all levels, leaving little continuity of care. Capacity has doubled but quality hasn't kept up: more incidents (especially biting), minimal updates at pickup or via the app, and no creative activities, outings, or artwork coming home. Despite raising concerns, nothing has improved. The new manager is unhelpful, often making mistakes and making room moves and key worker changes due to numbers rather than children's wellbeing. After three years I hardly know the staff anymore, and my children no longer seemed to benefit from their time here. Sadly, we've since moved our youngest to another setting, which has managed to maintain the high standar
21 May 2024
We have been so blessed by this preschool setting. The environment is so family-like, with real care and nurturing for the children as individuals. It's real, person-centred care for the child. They don't just 'look after' the children but care for them and their specific needs, bringing out and nurturing their own personal interests. We are a Christian family and since day one they have been so inclusive of our faith, understanding of our preferences due to our faith and even encouraging! They have really cared for this very important part of my son's life. With parents they really stand out by the way they get us involved, inviting us in regularly, updating us consistently on our child's development and learning, and amazing activities they provide daily. They make us feel part of our child's journey at preschool. The staff are so welcoming, warm and genuine. From the manager all the way through the nursery staff to the chef, the passion and care shines through.
20 May 2024
We are really happy with the care provided and the facilities. The staff are lovely, no complaints whatsoever, and would highly recommend it to any parents in Royston or nearby villages.
15 March 2024
This is such a lovely nursery. The staff know our little boy as well as we do and he has such a great day there. He also has multiple allergies, which the staff have taken entirely in their stride and I trust them absolutely. They go above and beyond to make sure he has a varied and nutritious diet and never feels left out.
15 March 2024
I think the fact my daughter regularly asks to go to nursery on a Saturday and Sunday speaks for itself really! My 2-year-old is currently at this nursery and my son has since left to go to school and for both children, we could not have asked for a better environment. Knowing they go into such a well-managed, enriching and caring setting, with staff who genuinely care about them and their well-being, definitely helps with the guilt of juggling work and childcare. The breadth of activities they do and the support they get in their development are amazing and it's so lovely to see my little girl so happy at the end of the day. We feel very lucky to have found this nursery.
15 March 2024
As a father of a child at the nursery, I can honestly say I feel so lucky to have such a wonderful nursery so close by. The staff are absolutely wonderful, kind, nurturing and caring. They go above and beyond to keep days fun and different. What more could you ask for! Our son loves it and that’s all that matters to us! Thanks for all the hard work.
15 March 2024
Both of my children have attended the nursery and have had the most wonderful experience. They are settled, happy and thriving. The staff are so caring and look after the children as they would look after their own. They provide a range of activities and will always incorporate the child's interest in activities, even on the same day! It is a fantastic and wonderful place.
08 March 2024
An absolutely wonderful nursery. Our children have/are flourishing there. The facilities, the staff, the activities are wonderful. It truly feels like the staff genuinely care for our children and what more can you ask for? We cannot fault it and recommend this nursery to everyone we speak to.
07 March 2024
Both of my children have attended this nursery, and have loved being cared for by the wonderful staff there. They always go the extra mile to create fun and engaging activities, ensuring they have fulfilling and exciting days. I have full confidence that their welfare is in excellent hands, and my children leave with a smiles on their faces each day. The staff are warm and friendly, informative and honest. I love seeing my son bond with the staff and other children and hearing about their day. This is an excellent setting run by a caring and experienced team of lovely staff.
05 March 2024
We've always been impressed with the level of care and attention from the staff. They really get to know the children and provide detailed and regular updates on progress with respect to learning, activities, even what they've been eating etc. Genuinely bittersweet when our eldest had to move up to preschool!
05 March 2024
Cannot recommend Kindred Royston Church House Nursery and Pre-School highly enough, all the staff and management are so kind, caring and thoughtful. My daughter loves nursery and often doesn't want to come home. My two boys have also attended the nursery, so we know the standards have always been high. We are updated daily with photos and comments about what is happening at the nursery which is so reassuring! Keep up the good work, a real credit to Royston.
05 March 2024
The best part of my day is when I see the smile on my son’s face when running towards me at pick-up time. It makes me so happy to see how much he enjoys his time at Kindred Royston Church House Nursery and Pre-School and how lovely each member of the staff is.
05 March 2024
This is the only nursery I would trust with my son in the area - they go above and beyond on communication, development and ensuring he has the best time possible. I’ve been so impressed by the level of care and attention he gets. Thanks so much to the lovely team!
05 March 2024
My son was at Kindred Royston Church House Nursery and Pre-School from 9 months old until school age and now my one-year-old daughter is there. I cannot fault it, I love the staff and all the activities they do. I feel safe in the knowledge that my children are being well looked after. Both of my kids absolutely loved it and I wouldn’t send either of them anywhere else.
28 January 2016
The care my daughter receives is exemplary. She couldn't be happier at the end of a day there. All the staff, without exception, are friendly, kind and trustworthy. The variety of activities offered makes my toddler very excited about attending, and most importantly, I have no reason to worry about her time spent there.