Sunhill Day Nursery Berkhamsted

Our son has had a fantastic experience at Sunhill over the past 3 years. It always feels safe, caring and a place where he can learn and have fun. The staff have been amazing throughout his time there.

We have our second child now at the nursery and settling in beautifully to the Baby Room. We had a wonderful experience with our first child at the nursery and he has been there for over three years, loving every second. Our second has loved her settling in time - we really could not have asked for more. Her key workers have been exceptional. They have made the transition so easy and I felt like they were on the journey with me and my daughter instead of just going through the motions. It's a massive thing to trust people with your children and you really feel like all of the staff at Sunhill get that and are always going above and beyond, despite working in what I can imagine is an extremely demanding sector. The manager is absolutely all over everything, is knowledgeable and warm and the children love her.

My daughter attends Sunhill in Berkhamsted. She is my first child so I was a bit nervous about the transition back to work and starting nursery. From the start, the nursery had a ‘family’ feel from management to the members of team in her room. Nothing was too much trouble, they devised an onboarding plan to suit us with regular touchpoints to keep me updated. She has been there now three months, her development has been excellent and the care she has received has been outstanding. I enjoy the end-of-day catch-ups with the team in the room, filling me in with what they have been up to. My daughter is happy and confident. I can’t thank them enough!

My daughter has attended the nursery for two and half years now and is happier than ever. The staff are so attentive to her needs and she talks about them at home all the time. We have a great relationship with the manager who always gives us time for a catch-up. I cannot praise this nursery enough for the support and care they have given our family.

Unfortunately, this nursery has really gone downhill in the last year. From poor communication regarding important events like a keyworker being out sick for an extended period of time and no acknowledgement from management to parents letting them know or any updates. Extremely unsafe car park, that is pitch black with kids walking around. Rationing food to children, which is just bad, kids are told they can't have seconds. Also, snacks are just sad, cracker or half a breadstick. If you have a picky eater like I do, they aren't offered anything else, they just let them go hungry and no extra snacks are given to them. So many issues with the app that is supposed to give parents all the info they need for their kids, I can't believe how many updates I received about meals my child had when they weren't in the nursery that day. Now, they have just raised the fees 10%. This is now the most expensive nursery in the area and they can't even put up one light in the car park. Stay away.

We are so, so happy with Sunhill Nursery! Our daughters started in January and from the moment they started, we truly felt that our girls were loved by the staff, which as a parent, gave me a great sense of security in the people I am sending my children to. The staff in Stars are amazing, and any time there is an update on something my child has done, they are just as excited for my baby as we as parents are. Staff in Comets have been incredibly accommodating, especially as my older child had a tougher time settling in. No matter how busy they are, as soon as my eldest walks through the door there is always someone there who stops what they are doing to give her a cuddle and play with her till she settles down. They constantly keep us in the loop with what the girls have been doing throughout the day. It truly is worth every single penny!

She always seems to be trying new things and learning something different every day.

The nursery manager and the Sunhill team have been fantastic during the settling period of our son. Friendly handovers in the morning and very informative at pick up. They made us feel at ease during our first nursery experience.

The team at Sunhill is absolutely lovely and looked after my little guy with such care. They always kept me updated on things and it was obvious how much they all engaged with the children, carving out on one time with them and focusing on their interests and strengths. Would highly recommend it to any parents looking for nursery options.

Our daughter has been at Sunhill Nursery for over a year and we are thrilled with the care she receives. She loves her time there and we feel very confident leaving her with the excellent staff at Sunhill.

Sunhill is an amazing nursery. My son has been there for over 2 years and my daughter started about 5 months ago. Both of them absolutely love it there - the staff is fantastic and makes it such a safe and fun environment for the children. I highly recommend this nursery - can't rate it highly enough.

Thank you to the amazing team at Sunhill Berkhamsted!

The staff and set-up are nice and before it was taken over by a private equity firm we had no complaints. The staff are lovely. However, staff turnover is frequent and challenging for the stability of the children. The continuous upping of fees is outrageous. The communication regarding fee increases is last minute. They use the same reasons on repeat to put up the fees, frequently through the year which doesn’t make sense. If you want to feel like every last penny is taken from you, then this is the place for you. The car park is dark and unsafe, rather than using the profits from the extortionate fees they tell you to bring a head torch. If you would like your suspension and bank balance ruined sign up now.

Our experience of our child starting at nursery has been fantastic. The teachers have been so interactive, fun and caring and have made the process really smooth and stress-free. We’re really grateful to the team!

Our child has been at Sunhill for over 18 months now and loves it. The staff are fantastic and really engage with them on a daily basis. The communication is great with regular email updates and the app to inform of what they have done on a day-to-day basis is updated daily. Most importantly our child comes home happy and loves her time there.

Our experience of having our 4-year-old at Sunhill has been very possible. She has grown into a very capable little girl and we feel that is very much so thanks to the staff at Sunhill. Our youngest daughter will be going and we are very excited for her to have the same experience.

Our daughter has been going to Sunhill for three years now, and we can’t recommend it enough. The staff are kind and caring and provide a safe and fun environment every day. Our daughter has thrived there; we’ll be sad when she leaves.

My son has been going to Sunhill since he was one, and he's flourished there. The manager is efficient and extremely friendly, and the staff are so warm and clearly love working with little ones. They have also given me so much reassurance as a new mum (I've often needed it more than my son!). They were so supportive when he started and during a recent phase of separation anxiety. He is full of confidence now, and his natural interests are acknowledged and encouraged. I'm so grateful to have found such a nurturing and exciting place for him! Thank you to everyone at Sunhill for doing such an incredible and invaluable job; it is beyond appreciated.

Worth saying she is my third so I have seen a few nurseries with my other kids - this one comfortably outshines any others! I love the natural, minimal plastic, nature vibe. Just lovely!

So far, so good! We’ve had a great experience at Sunhill settling our son into the nursery. Couldn’t be happier with the staff, his progress and how much he’s enjoying himself there. The activities are varied, and he spends time outdoors most days.