Sunhill Day Nursery Berkhamsted

Unfortunately, this nursery has really gone downhill in the last year. From poor communication regarding important events like a keyworker being out sick for an extended period of time and no acknowledgement from management to parents letting them know or any updates. Extremely unsafe car park, that is pitch black with kids walking around. Rationing food to children, which is just bad, kids are told they can't have seconds. Also, snacks are just sad, cracker or half a breadstick. If you have a picky eater like I do, they aren't offered anything else, they just let them go hungry and no extra snacks are given to them. So many issues with the app that is supposed to give parents all the info they need for their kids, I can't believe how many updates I received about meals my child had when they weren't in the nursery that day. Now, they have just raised the fees 10%. This is now the most expensive nursery in the area and they can't even put up one light in the car park. Stay away.

We are so, so happy with Sunhill Nursery! Our daughters started in January and from the moment they started, we truly felt that our girls were loved by the staff, which as a parent, gave me a great sense of security in the people I am sending my children to. The staff in Stars are amazing, and any time there is an update on something my child has done, they are just as excited for my baby as we as parents are. Staff in Comets have been incredibly accommodating, especially as my older child had a tougher time settling in. No matter how busy they are, as soon as my eldest walks through the door there is always someone there who stops what they are doing to give her a cuddle and play with her till she settles down. They constantly keep us in the loop with what the girls have been doing throughout the day. It truly is worth every single penny!

She always seems to be trying new things and learning something different every day.

The nursery manager and the Sunhill team have been fantastic during the settling period of our son. Friendly handovers in the morning and very informative at pick up. They made us feel at ease during our first nursery experience.

The team at Sunhill is absolutely lovely and looked after my little guy with such care. They always kept me updated on things and it was obvious how much they all engaged with the children, carving out on one time with them and focusing on their interests and strengths. Would highly recommend it to any parents looking for nursery options.

Our daughter has been at Sunhill Nursery for over a year and we are thrilled with the care she receives. She loves her time there and we feel very confident leaving her with the excellent staff at Sunhill.

Sunhill is an amazing nursery. My son has been there for over 2 years and my daughter started about 5 months ago. Both of them absolutely love it there - the staff is fantastic and makes it such a safe and fun environment for the children. I highly recommend this nursery - can't rate it highly enough.

Thank you to the amazing team at Sunhill Berkhamsted!

The staff and set-up are nice and before it was taken over by a private equity firm we had no complaints. The staff are lovely. However, staff turnover is frequent and challenging for the stability of the children. The continuous upping of fees is outrageous. The communication regarding fee increases is last minute. They use the same reasons on repeat to put up the fees, frequently through the year which doesn’t make sense. If you want to feel like every last penny is taken from you, then this is the place for you. The car park is dark and unsafe, rather than using the profits from the extortionate fees they tell you to bring a head torch. If you would like your suspension and bank balance ruined sign up now.

Our experience of our child starting at nursery has been fantastic. The teachers have been so interactive, fun and caring and have made the process really smooth and stress-free. We’re really grateful to the team!

Our child has been at Sunhill for over 18 months now and loves it. The staff are fantastic and really engage with them on a daily basis. The communication is great with regular email updates and the app to inform of what they have done on a day-to-day basis is updated daily. Most importantly our child comes home happy and loves her time there.

Our experience of having our 4-year-old at Sunhill has been very possible. She has grown into a very capable little girl and we feel that is very much so thanks to the staff at Sunhill. Our youngest daughter will be going and we are very excited for her to have the same experience.

Our daughter has been going to Sunhill for three years now, and we can’t recommend it enough. The staff are kind and caring and provide a safe and fun environment every day. Our daughter has thrived there; we’ll be sad when she leaves.

My son has been going to Sunhill since he was one, and he's flourished there. The manager is efficient and extremely friendly, and the staff are so warm and clearly love working with little ones. They have also given me so much reassurance as a new mum (I've often needed it more than my son!). They were so supportive when he started and during a recent phase of separation anxiety. He is full of confidence now, and his natural interests are acknowledged and encouraged. I'm so grateful to have found such a nurturing and exciting place for him! Thank you to everyone at Sunhill for doing such an incredible and invaluable job; it is beyond appreciated.

Worth saying she is my third so I have seen a few nurseries with my other kids - this one comfortably outshines any others! I love the natural, minimal plastic, nature vibe. Just lovely!

So far, so good! We’ve had a great experience at Sunhill settling our son into the nursery. Couldn’t be happier with the staff, his progress and how much he’s enjoying himself there. The activities are varied, and he spends time outdoors most days.

I know my daughter is in very safe hands and is happy. The staff are so friendly and professional, never letting this slip. They work with us as a team, eg potty training. Great communicators. Her key worker really seems to know and care about her. I think she is a lucky girl to be at Sunhill!

And all the staff! Thank you, always!

Over the last five years, we have had two of our children attend Sunhill nursery. We've been very happy with Sunhill and would highly recommend them to any parent. Great outside playing area, super friendly staff and excellent management!

Sunhill lets children be children, building their characters and learning! The cleanliness and decor of the nursery let it down, the garden is dry dirt, which whilst fun for the kids and digging, they come home filthy and transfer all the dirt to the interior, if half the garden was turfed/astroturfed, I think that would help resolve matters.