Second Steps Day Nursery

Harrison House, Durham Road, Basildon SS15 6PH
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9.9 15 Reviews
  • Second Steps Day Nursery, Basildon
Second Steps Day Nursery is located on Durham Road, Basildon.

Children take part in a range of activities, both staff and child-led, that support them to develop their skills and become confident, independent and enthusiastic learners. Each child is valued as an individual and encouraged to explore and nurture their talents and interests.

Second Steps accept 2, 3 and 4 year old funding.

There is also an Out of School Club that care for children aged up to 12 years.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Jamie Slade (Manager)

Number of Childcare Staff

  • 18

Total Places for Children

  • 51

Age Range

  • from 0 years 2 months
  • to 5 years 0 months

Funding & Fees

  • Please contact us for a copy of our current fees or for any information on funding.

Opening Times

  • Monday 07:00-19:00
    Tuesday 07:00-19:00
    Wednesday 07:00-19:00
    Thursday 07:00-19:00
    Friday 07:00-19:00

When Closed

  • Bank Holidays

Second Steps Day Nursery Reviews (15)

9.9

Second Steps Day Nursery has a Review Score of 9.9 (9.897) out of 10, based on 10 reviews in the last 2 years.
Over all time Second Steps Day Nursery has 15 reviews.

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Review from V A (Mother of Child) published on 19 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are welcoming, proffessional, caring, friendly and understanding. They are involved with the children's play as well. The environment is safe and set in a secure, seduced environment.
They keep parents updated about my child's daily activities and the child's development. They also arrange
follow-up sessions to review a child's progress.
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Review from Carlie P (Mother of Child) published on 6 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has been going to Second Steps Day Nursery for 2 years and absolutely loves it. The staff that look after her make her days fun, interesting and educational. Most of all, they make us and her feel safe and secure in their care, particularly via the app updates where we get to see what she
has been doing throughout the day.
All staff are very friendly and supportive, thank you!
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Review from Nicola H (Mother of Child) published on 6 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been going to Second Steps for almost 2 years now and he really enjoys it. We have never had any issues and find the staff to be really supportive and personable. They clearly take the time to get to know the children and all know him by name, even those that work in different rooms. We are
kept well updated on his day via the app. The food selection is good and varied. The space is set out really well and it has a lovely big garden. The activities they do with the children throughout the day have had such a big impact on his development and we are very grateful for this. The nursery are fully supportive of potty training. The only thing I would say is that it would be nice to see some more of the arts and crafts things he does, perhaps in the form of a pack given out monthly.
I would highly recommend the nursery to anyone thinking about sending their children there.
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Review from Caroline G (Mother of Child) published on 26 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff at Second Steps are friendly and professional and have been so supportive with my son's additional needs. Thank you!
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Review from K B (Mother of Child) published on 26 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daughter is well looked after and she enjoys coming in every time. She is learning a lot in prep for reception. The nursery offer a wide range of meals, which she enjoys as well. Staff are friendly, approachable and informative. I would like to see more of the work/tasks she does - maybe as a scrapbook.
I know the setting use an app to inform parents of observations, which is great! But, due to safeguarding, most posts I can't see her and general to all children.
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Review from Faye Y (Mother of Child) published on 26 March 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When the girls started everyone was super friendly and helpful to settle in. The girls have both achieved a lot since starting. They are also supportive of potty training etc.
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Review from Danielle C (Mother of Child) published on 26 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We absolutely love Second Steps Day Nursery and so does my child and she is always so happy to come. We love receiving all the updates throughout the day, seeing what she gets up to and enjoying her day with her friends. She has also come on leaps and bounds since being there and we couldn't be more
proud.
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Review from Nicole T (Mother of Child) published on 26 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm feeling so happy with how well my child is getting on. She loves nursery and always talks about her teachers and going in the garden. Her speech has also come along so well.
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Review from Katie M (Mother of Child) published on 26 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Second Steps staff have been so helpful with our son's allergies and helping him settle in. They always go above and beyond with the care of our children. My daughter loves the staff.
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Review from Kane P (Father of Child) published on 26 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My child has been attending Second Steps for 14 months. We viewed various nurseries and Second Steps stood out a lot. My child has always enjoyed attending which is clearly reflective of his experience. The staff are extremely personable and all know him by name, even those who work across other classes.
His care is always thought of, we have always been kept informed of his day and contacted with any health concerns. I particularly appreciate the attention to detail, recently an example of this is the nursery ordering in a cleaning set and facilitating his imaginative play with it.
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Review from Joanne R (Mother of Child) published on 15 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm very happy with this nursery. The staff offer a friendly, caring approach to looking after my daughter. The daily activities help to develop my daughter's learning as well as lots of free playtime.
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Review from Michelle T (Mother of Child) published on 12 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both management and the childcare team have been fantastic in settling my little one into attending one day a week. The staff are approachable and friendly, with the child's care being the most important concern. My little one has struggled to settle, so additional support has been offered, which has
taken a huge weight off my mind. I have really struggled leaving my little one crying and reaching out for me on every drop-off, plus he is very emotional throughout the day. I have had terrible anxiety rushing to pick him up, so the extra support will hopefully calm him down. As a mum leaving my little one for the first time with non-family, the initial settle-in sessions gave me confidence that he would be well cared for. Thank you, in particular, to management and the key team. As well as everyone who has given him cuddles when he's been upset - I really appreciate it.
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Review from J W (Mother of Child) published on 7 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been going since January 2022.
He absolutely loves it; bought him out of his shell and is really helping with his social skills.
Taking that extra time to help him be included in play as he’s very shy and autistic; nothing is too much for the ladies in his care, and he is absolutely besotted
with them. They have really helped me and him through a difficult time earlier this year and understand how I want to parent, so he’s got the same level of parenting at home and at nursery.
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Review from F M (Mother of Child) published on 7 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Each week the children have a different themed activity usually centred around the book they are reading.
They are encouraged in imaginative play coupled with learning opportunities eg, considering the weight of the billy goats gruff compared to the troll etc.
They are encouraged to consider the
environment and do gardening and grow plants in pots, which has made my child very enthusiastic to help her dad grow plants in our garden.
The staff are all lovely, and my child has formed close bonds with them and enthusiastically talks about them.
I was initially worried about leaving my child to go to work, but Second Steps has put my fears to rest, and I’m glad I’m sending my child there as she’s learning and socialising and is a very happy and confident little girl with lots of friends.
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Review from David S (Father of Child) published on 7 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has recently started at Second Steps, and the staff have been so helpful in settling her in and making sure I receive feedback about her on daily basis.
My daughter comes home every day talking about the staff and what she has been up to.
I would highly recommend this nursery.
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Current Review Score: 9.9 (9.897)

Overview of Review Score

The Review Score of 9.9 (9.897) out of 10 for Second Steps Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.917 for Second Steps Day Nursery is calculated as follows: ( (110 Excellents x 5) + (10 Goods x 4) ) ÷ 120 Ratings = 4.917
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.98 Points relating to the number of positive Reviews for Second Steps Day Nursery is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 number of registered child places is 10.2. 10 Positive Reviews ÷ 10.2 = 0.98
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (1)

Jamie

Jamie Slade

Job Title: Nursery Manager Joined: 2022

Has worked at Second Steps for just over a year, and has been in a Manager position for 14 years.
Has worked in many different nurseries and started as a Student working her way up to Nursery Manager.

Frequently Asked Questions about Second Steps Day Nursery

What is the Age Range of Children that Second Steps Day Nursery accepts?

Second Steps Day Nursery accepts Children aged from 0 years 2 months to 5 years 0 months.

What Days & Hours is Second Steps Day Nursery Open?

Second Steps Day Nursery is open: Monday 07:00-19:00, Tuesday 07:00-19:00, Wednesday 07:00-19:00, Thursday 07:00-19:00, Friday 07:00-19:00.

How many Children does Second Steps Day Nursery have capacity for?

Second Steps Day Nursery has capacity for a total of 51 Children.

How far is Second Steps Day Nursery to the centre of Basildon?

2.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Second Steps Day Nursery to verify any information. View our terms and conditions. Second Steps Day Nursery has an Enhanced Service - more info.