Western Elms Day Nursery

59 Western Elms Avenue, Reading RG30 2AL

Western Elms Day Nursery, Reading, Berkshire
Western Elms Day Nursery, Reading, Berkshire
Western Elms Day Nursery, Reading, Berkshire

Western Elms Nursery enjoys an excellent reputation within the community. Situated near to the town centre, the nursery operates from a Victorian house that is truly a home-from-home.

The nursery is a privately run setting established in 1962, caring for children between three months and five years. The current owner has a broad range of childcare experience and has run the nursery since 2004.

The established, dedicated, professional staff team treat each child as an individual. They promote each child’s development using a wide range of resources in a safe and secure environment. Healthy balanced and nutritious food is freshly prepared on the premises.

Owner: Jean Jones

Person in charge: Jean Jones (Manager)

Local Authority / Social Services: Reading Borough Council

Number of Staff: 14

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 48

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1830

When Closed: Bank Holidays & Christmas Eve at 12 noon

Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.4 Western Elms Day Nursery has a Review Score of 9.4 (9.380)

The Review Score of 9.4 (maximum of 10) for Western Elms Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 13 Reviews over all time. This Average Rating is also the rating value for Western Elms Day Nursery in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.859 for Western Elms Day Nursery is calculated as follows: ( (135 Excellents x 5) + (20 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 156 Ratings = 4.859

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.521 Points relating to the number of positive Reviews for Western Elms Day Nursery is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 9.6 positive Reviews (48 registered maximum number of service users ÷ 5). 5 Reviews ÷ 9.6 Target = 0.521

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    12
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Western Elms Day Nursery?

  • Extremely LIKELY
    12
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Western Elms Day Nursery

  • Mother of Child
    10
  • Father of Child
    3

Can not speak highly enough of the amazing team at Western Elms Day Nursery...... honestly, they are all absolutely brilliant.
Such a relief as a working Mum knowing your pride and joy is being so well cared for.
My little one's confidence has grown immensely which the team at Western Elms Day Nursery had a massive part in and she loved going to nursery.
The team really care about the children and take great pride in their jobs.
Wouldn't send my children anywhere else.

How likely would you be to recommend Western Elms Day Nursery? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My 3 months old daughter has just started this week on 3rd of July 2017. I can see the progress straight away. She is more relaxed, happier, calmer, smiley, more tired. I'm told when she's had a good day full of activities and it is visible that she sleeps better at night. They taught her how to play with toys, interacting with others and taking her in the garden. She sleeps so well that she doesn't even cry much and eats well. The staff is very friendly and experienced, prices reasonable and place not far from town.

How likely would you be to recommend Western Elms Day Nursery? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My daughter has had a very positive experience at Western Elms and I can't recommend it enough to anyone. The nursery has a homely welcoming feeling, it's bright airy clean and tidy. The children's artwork is beautifully displayed and the garden areas are perfect for each age group and I always notice how happy the children are. The staff are what makes Western Elms special. They are all without exception friendly, approachable, professional and most importantly kind to our daughter. I've never felt they were disinterested or apathetic even after a long busy day, they open the door with a big smile and lots of stories of what your little one has been up to. They truly care about your child's development and take the time to get to know your child as an individual. When I collect my daughter in the afternoon, she is shattered and happy which tells me they have spent the day engaging with her.

How likely would you be to recommend Western Elms Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter has been attending this nursery for almost a year. We, my wife and I, have seen great improvements in her self-confidence since she started. She has learned a lot of good habits, safe practices and good manners. She also has lots of fun every day with multiple developmental activities the staff of the nursery plans. Nursery staff are very professional, caring and provide specific attention to her needs and requirements. Our daughter loves going to nursery. As parents, we get regular updates including pictures of our daughter's progress.

How likely would you be to recommend Western Elms Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I Extremely recommend Western Elms Day Nursery to anyone who wants their child to have fun and learn all necessary skills needed to prepare for school. I sent my first child to the nursery in September 2014 and am so proud of the little person she has become with the help of the fantastic staff and have since had 2 more children who also attend the nursery and love it.

The girls are all lovely and very caring for all my children's individual needs. Nothing is too much trouble and requests are sorted straight away. I am so proud of the nursery for achieving their Outstanding Ofstead report and am glad I picked them to help raise my children.

How likely would you be to recommend Western Elms Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My children have attended Western Elms Day Nursery for the last 5 years and I have always been very happy with them. The children always look happy and well behaved whenever I visit and my children have always come home very happy, polite, well mannered, full of confidence and bursting to tell me all about their day.
The staff are always very friendly, welcoming, informative and always address the children in a caring manner. I have always address the children in a caring manner. I have always felt completely confident leaving my children in their care knowing they are safe, loved and well looked after. This is a fantastic nursery.

How likely would you be to recommend Western Elms Day Nursery? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I would thoroughly recommend Western Elms Avenue nursery to any parent wishing to send their children to a charming, peaceful and extremely welcoming nursery. My little one really enjoyed his time there, and was asking for his friends in the morning. He was always full of beans after his sessions and I could see him playing with his little friends and engaging with everyone when collecting him. The staff are absolutely brilliant, very caring, and nice and friendly, and most importantly very approachable. They offer a wide range of activities for children, including a lot of "messy play" type activities which my little one seemed to love! They have a good selection of toys outside, and the cuisine of the chef went down a storm with my little boy at every meal!
I also liked the fact that it is not a big nursery, set in a semi-detached house, so it felt almost like a home away from home. It was a very good transition to a bigger space/school afterwards.

How likely would you be to recommend Western Elms Day Nursery? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Very good nursery. Could improve further in many areas, but overall very good. They have some good staff, and yes I would recommend this nursery.

How likely would you be to recommend Western Elms Day Nursery? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Excellent

Staff: Good

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Satisfactory

I believe choosing Western Elms Day Nursery for my daughter was the best decision I could have made! I want to thank all the staff for being so caring, thoughtful, attentive and loving to the children. I especially appreciate an individual approach that they show to every kid. My daughter comes from a foreign country and had problems with English initially. During her 6 months stay in Western Elms, she progressed enormously and is now ready to go to school.

How likely would you be to recommend Western Elms Day Nursery? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I find this nursery brilliant. Staff are fantastic, really friendly and helpful. My children are happy to come to nursery and share their experiences after every session.

How likely would you be to recommend Western Elms Day Nursery? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My daughter was coming from different country without speaking English at all. Since she started nursery she has developed very good English talking, understanding (maybe more than talking), sharing toys with kids. My and my wife are very pleased with all her learning.

How likely would you be to recommend Western Elms Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My son has attended this nursery since he was just 6 months old, he is nearly 4 years now. This nursery is brilliant from the baby room to the pre school room I cannot praise them enough. All the staff clearly adore children and work closely with each child building a strong relationship. My son has always had a key worker so they monitor his progress and update you regularly with a parents evening. They have a lovely cook who cooks tasty fresh food and they even get the children involved with cooking and baking. The owner is very passionate about her work and is hands on with the children. The manager is amazing and also hands on in the rooms. I have always felt comfortable leaving my son here, it's actually been like a second home to him. His current key worker was amazing and I cannot thank her enough. The key worker in the baby room always made it that little bit easier leaving my son at such a young age. I cannot praise them all enough!!! The premises are nice, spacious and clean.

How likely would you be to recommend Western Elms Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My son attended this nursery this year. Due to my own feelings: I couldn't keep him in nursery, which the staff fully understood. The staff were so friendly, they formed a bond quickly and were very good with my son. He really enjoyed his time with them. I would also like to give a special thank you to two members of staff in particular, who have been helpful every step of the way and wiped his tears when mummy left .
The office staff were also very accommodating and understanding of our situation.
We would like to say a big thank you to the whole team and would without hesitation place our son back with them when our circumstances change.

How likely would you be to recommend Western Elms Day Nursery? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

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