The Wigwam Day Nursery

22 Fatherson Road, Reading RG1 4PL

The Wigwam Day Nursery, Reading, Berkshire
The Wigwam Day Nursery, Reading, Berkshire
The Wigwam Day Nursery, Reading, Berkshire

The Wigwam Day Nursery is a family-run nursery that provides the very best care and education for babies and children from six weeks old until they go to school. The nursery is set in a beautifully refurbished Victorian town house in central Reading, near to the university and hospital.

The nursery passionately believes that small is beautiful – that is even the company name. As a small, family-run nursery, they have great attention to detail.

Their vision is that it is proud to be a day nursery where children, parents and staff all are happy, and thrive. They have an exceptional, home-cooked menu. For happy children and parents, the nursery knows they need to have a happy team.

All of the team are highly qualified – in fact, they boast an exceptionally high number of graduate and even post-graduate practitioners, but to work there it’s more than the qualifications, it’s all about the passion and care that it takes to work in early years. The team are hand-selected, and the nursery doesn’t use any agency practitioners ever.

The nursery has a wide array of specialist classes. The activities are always changing and have included music workshops, theatre bugs, Zumba, dance, football coaching, cookery club, gardening club, and language lessons.

Owner: Toddletown Nursery And Daycare (Reading) Ltd

Person in charge: Avril Dewey (Manager)

Local Authority / Social Services: Reading Borough Council

Number of Staff: 17

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 36

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0700-1900

When Closed: Bank Holidays & 1 week at Christmas

Fees Guide: 7am-7pm £69.50 per day, 8am-6pm £58 per day (reduced rate for 4+ days). 8am-1pm £44, 1pm-6pm £46

Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.7 The Wigwam Day Nursery has a Review Score of 9.7 (9.667)

The Review Score of 9.7 (maximum of 10) for The Wigwam Day Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 12 Reviews over all time. This Average Rating is also the rating value for The Wigwam Day Nursery in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 9 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.667 for The Wigwam Day Nursery is calculated as follows: ( (97 Excellents x 5) + (46 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 144 Ratings = 4.667

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for The Wigwam Day Nursery is based on 9 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 7.2 positive Reviews (36 registered maximum number of service users ÷ 5). 9 Reviews ÷ 7.2 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    10
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend The Wigwam Day Nursery?

  • Extremely LIKELY
    11
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to The Wigwam Day Nursery

  • Mother of Child
    9
  • Father of Child
    3

Thorough care of children, plenty attention given to each child.
Adaptive to children's needs very flexible (extreme food allergies).

How likely would you be to recommend The Wigwam Day Nursery? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Excellent

Safeguarding: Good

Value for Money: Satisfactory

My daughter joined the nursery in June and she found new friends and a new family in Wigwam.
Since my daughter joined Wigwam, she started to be a lot happier and talkative at home.
She is very happy and playful. She is getting plenty of attention and we think we made the right choice to move her to Wigwam. The team behind the nursery is great and we feel so much relaxed at work knowing that my daughter is in good hands.
I can't recommend them enough.

How likely would you be to recommend The Wigwam Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Wigwam Nursery is truly amazing. My child has benefitted so much from interacting with other children and learning from the staff and objects around her. She only attends two days a week but it really does bring her so much joy. She is beaming when I collect her and she’s made so many friends after only being there since July. I cannot thank the staff enough for all their time and effort with supporting my child. Special shout out to the Tiny Turtles Team. A lovely gem of a nursery that I cannot praise enough.

How likely would you be to recommend The Wigwam Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My son really enjoys going to nursery and settled very quickly. This was helped by the staff who generally care for the children and the homely atmosphere there.
He takes part in lots of different activities they provide such as dance classes and French lessons, these I feel have helped him grow in confidence which is great to see.

How likely would you be to recommend The Wigwam Day Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Our daughter has been attending Wigwam for almost 12 months now. We took a lot of time and did a lot of investigation before selecting a nursery for our child and we feel we have made a great choice. Our daughter attends for 3 long days each week and the activities for the children are wide-ranging, varied and the nursery also uses external resources for some play e.g. a regular sing/dance session which our daughter loves. The menu is diverse and the quality of the food is excellent - it is very rare that our child does not eat most/all of her food. Most importantly the staff are generally excellent. They are both friendly and easily approachable and they show a genuine interest in the well-being and development of our daughter. There are lots of opportunity for an informal catch-up and more formal feedback is provided on a circa 3 monthly basis. It's hard to overstate what a great nursery this is - would thoroughly recommend!

How likely would you be to recommend The Wigwam Day Nursery? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Good

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

Very homely atmosphere, very good food. Love the cooking classes, dance classes and French classes to keep the kids busy.

How likely would you be to recommend The Wigwam Day Nursery? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

I have nothing but good things to say about The Wigwam Day Nursery. The atmosphere is homey and the all the members of the staff are really empathetic which were my absolute priorities when I had to choose a nursery for my one year old. I can easily tell that most of the staff genuinely love spending time with the children and is very patient and caring with them. My son adjusted really quickly and I have already recommended the nursery to a few friends.

How likely would you be to recommend The Wigwam Day Nursery? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Excellent

Initially, I chose this nursery because it offered day care till 7 pm which was very convenient with my work hours. I am very happy with this decision as they have taken good care of my son and groomed him to be a confident child which is surely going to help him when he starts his school soon.
My son started with this nursery when he was 2.5 years old and till then he had not started with his speech. But within a few months, we could notice his vocabulary has increased as well as his speech was improving day by day. They even gave a helping hand in toilet training. Also, they have nurtured my kid with good manners like to say sorry, thank you and please whenever appropriate.
My son enjoyed the French classes and dance classes offered by them a lot. They are very strict with the rules related to sickness so that other kids are not affected.
Also, I must say the staff is very friendly and helpful. I am so thankful to them for their support and all they have done for my son.

How likely would you be to recommend The Wigwam Day Nursery? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Good

Cleanliness: Good

Safeguarding: Good

Value for Money: Excellent

My little one started the nursery two weeks ago. We were really concerned and worried about how she would settle - but have seen an extremely positive response in her. She enjoys being there and has a great time. She has started building her self-confidence and is able to handle herself independently.

The staff are so caring and lively. I am sure she will learn new things and reach her milestones with all their support and care.

How likely would you be to recommend The Wigwam Day Nursery? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My son has been at Wigwam for only a month, but the change in his development has been hugely encouraging and exciting. The attention to detail of the staff and key practitioners has been excellent and the help and support they have provided is superb. The online parent portal function is very neat and easy to use, the quality and quantity of food is excellent and the nature of the 'small is beautiful' ethic around the whole building is perfectly suited to what we were looking at for our son's nursery. Open from 7am - 7pm for early drop offs, usually only 9 children in the room at any time with 3 staff, a mix of 3 or 4 different activities to engage with every day, always available on the phone if we want to check up on him and a great outdoor space where he can mix with the other older children from other rooms. Would highly recommend, very pleased.

How likely would you be to recommend The Wigwam Day Nursery? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

One of the best nurseries in Reading area , very flexible 7 to 7 timings means we get ample time to drop off in morning and head to work. Also Care is premium, children are well attended to. I see my little one is happy being in wigwam. Food is quality and children love it.

How likely would you be to recommend The Wigwam Day Nursery? Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Excellent

Management: Good

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

Wigwam have been excellent at helping our daughter settle in to the nursery environment. Staff are great at providing routine feedback and are always happy to discuss individual care, play and development. The excellent commitment to staff development results in engaged and engaging staff with a real interest in child development, and a very positive feel to the whole nursery.

How likely would you be to recommend The Wigwam Day Nursery? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Good

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

Emma Tennant, Director at The Wigwam Day Nursery responded to this review on 14 Apr 2016:

Thank you Claire for your kind feedback, we look forward to continuing working together, supporting you as a family. Thank you again.

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Awards / Recognitions

September 2014

FSA Food Hygiene Rating 5

Recipient: The Wigwam Day Nursery

Date: Monday 15 Sep 2014

more details

January 2014

ROSPA Silver Award

Recipient: The Wigwam Day Nursery

Date: Wednesday 01 Jan 2014

more details

October 2013

Ofsted 'Good'

Recipient: The Wigwam Day Nursery

Date: Saturday 12 Oct 2013

more details

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