Valentines Nursery

2 Ingleby Road, Ilford IG1 4RY

Valentines Nursery is an Ofsted awarded 'Outstanding' nursery (March 2017) that offers full day care and part-time sessional care for 32 children aged from birth to five years.

Valentines Nursery offers a "home from home" warm and friendly environment where children are supported and encouraged to develop and flourish, supported from the base of a secure and nurturing relationship between key Person and child.

The nursery successfully completed the Quilt (Quality Assurance in Learning and Teaching) scheme in 2008, receiving the highest level of credit in all nine modules and continues to work in strong positive partnership with the London Borough of Redbridge to deliver the highest possible standards of childcare. The manager is a qualified Early Years teacher with Early Years Professional Status and over 22 years of experience.

Their aim is simple, to ensure that every child within their care is given the best possible start in their most formative years - to make every day count.

Owner: Whizzkids UK Ltd

Person in charge: Ruby Patel (Manager)

Local Authority / Social Services: London Borough of Redbridge Council

Number of Staff: 10

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 32

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0800-1800

When Closed: Statutory Holidays

Overview

The Review Score of 9.9 (maximum of 10) for Valentines Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 24 Reviews over all time. This Average Rating is also the rating value for Valentines Nursery in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 13 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.863 for Valentines Nursery is calculated as follows: ( (246 Excellents x 5) + (39 Goods x 4) ) ÷ 285 Ratings = 4.863

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Valentines Nursery is based on 13 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 6.4 positive Reviews (32 registered maximum number of service users ÷ 5). 13 Reviews ÷ 6.4 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.9 Valentines Nursery has a Review Score of 9.9 (9.863)

Average Ratings

  • Excellent
    23
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Valentines Nursery?

  • Extremely LIKELY
    23
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    1
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Reviewer Connection to Valentines Nursery

  • Mother of Child
    17
  • Father of Child
    7

My daughter has been going to this nursery for 2 years now and she loves it, recently her younger brother started nursery and he has settled in just fine. I have seen my children change and develop their own personality and they love going to nursery to see their friends and the staff. They have a built a good relationship with all the staff members and the best thing is that the staff members also build a relationship with the parents. It feels like we've known everyone for ages and they always remember even the smallest details. An amazing nursery and amazing staff = A happy mummy.

How likely would you be to recommend Valentines Nursery? Extremely Likely

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Average Rating:   5 out of 5

Both my children went to Valentines Nursery and I would highly recommend this nursery. Both my children have enjoyed themselves tremendously, learnt loads through active play, activities and have gained lots of confidence. The staff are outstanding and have shown so much care. Valentines Nursery provides a homely environment creating a very safe environment for the children. I would like to say thank you to all the staff for being so great.

How likely would you be to recommend Valentines Nursery? Extremely Likely

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Average Rating:   4.9 out of 5

Ruby Patel, Manager at Valentines Nursery responded to this review on 08 Mar 2018:

Thank you very much for your feedback and kind comments. It has been an absolute pleasure for us to have been able to work with you as a family over the years with your two children. We wish you all the very best. Kind regards - Ruby Patel & Staff.

This nursery has been awarded 'outstanding' and it really lives up to this well-deserved title.

My daughter has been at this nursery just over 1.5 years and I have been so happy with quality of care she receives.

The staff are amazing and very friendly. Most of the staff have been working at the nursery for a long time (10years+) and that to me speaks volumes. The staff must be managed well for some staff to stay this long with one organisation.

My daughter is happy at the nursery and has learned and progressed tremendously. I'm so happy with how far she has come, I couldn't ask for more. Nothing is ever too much to ask for this nursery. They go above and beyond. I feel confident in leaving my child at the nursery knowing she will be well looked after for the day. Staff are so good with her and she even talks about the staff when she gets home.

I would highly recommend and this nursery will give your child a good foundation to progress successfully onto school.

How likely would you be to recommend Valentines Nursery? Extremely Likely

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Average Rating:   4.8 out of 5

Ruby Patel, Manager at Valentines Nursery responded to this review on 08 Mar 2018:

We are so pleased to be able to support both of your children and to be able to work with you as a family. Thank you so much for your very kind comments and in taking the time to review us. Parental feedback is extremely valuable to us and we welcome your views. Best wishes- Ruby Patel & staff.

We have been very happy with the care our children have received at Valentines Nursery. My two boys are well settled and enjoy their time at the nursery. Their key workers have been brilliant and they have kept us regularly informed about how the boys are doing. I would definitely recommend Valentines to other parents.

How likely would you be to recommend Valentines Nursery? Extremely Likely

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Average Rating:   4.9 out of 5

Ruby Patel, Manager at Valentines Nursery responded to this review on 13 Feb 2018:

Thank you very much for taking the time to post your review. It is an absolute pleasure for us to be able to work in positive partnership with you and your family to look after both of your children. Best wishes - Ruby Patel.

My husband and I are extremely thankful to the staff at Valentines for supporting our daughter through the stages of her development. We're regularly updated on how she is doing and about the different things that she takes part in at the nursery. We feel she has already made heaps of progress due to the commitment from the staff. We would highly recommend Valentines!

How likely would you be to recommend Valentines Nursery? Extremely Likely

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Average Rating:   4.8 out of 5

Ruby Patel, Manager at Valentines Nursery responded to this review on 18 Dec 2017:

Thank you very much for your kind comments and valuable feedback. It is a pleasure to be able to support your daughter and work with you as a family. Best wishes- Ruby Patel

I would highly recommend Valentines nursery! My daughter is going there with a big smile! Lovely staff, lots of activities for kids to learn skills, great communication with parents.

How likely would you be to recommend Valentines Nursery? Extremely Likely

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Average Rating:   4.9 out of 5

Ruby Patel, Manager at Valentines Nursery responded to this review on 13 Dec 2017:

Thank you very much for your kind comments and in taking the time to post a review. It a a pleasure for us to be able to work with your daughter and your family. Best wishes.

My 14 month old baby started going to Valentine’s nursery a little over a month ago and by now I feel happy and confident leaving him there. All the members of the staff worked very hard helping him settle. They also are very sensitive to each child’s personality which is something every parent wants when they are away from their child. I would highly recommend Valentine’s nursery to all those looking for a friendly environment where the child can learn easily.

How likely would you be to recommend Valentines Nursery? Extremely Likely

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Average Rating:   5 out of 5

Ruby Patel, Manager at Valentines Nursery responded to this review on 13 Dec 2017:

Thank you so much for taking the time to review us. It is a pleasure for us to be able to support you and your child and we thoroughly enjoy being able to work in positive partnership with you to do so. Best wishes, Valentines Nursery

My daughter is always coming home happy, she loves her key worker, when I take her home she always tells me how busy she was and I can see she's learning a lot. The whole team is lovely.

How likely would you be to recommend Valentines Nursery? Extremely Likely

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Average Rating:   4.8 out of 5

Ruby Patel, Manager at Valentines Nursery responded to this review on 13 Dec 2017:

We are so pleased to hear that your daughter enjoys being at our nursery so much. It is a pleasure to be able to work with you as a family. Best regards.

Valentines Nursery is professionally managed and personalised attention is given to each child, keeping in mind every individual is different from each other and they have different needs and capabilities.

How likely would you be to recommend Valentines Nursery? Extremely Likely

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Average Rating:   5 out of 5

Ruby Patel, Manager at Valentines Nursery responded to this review on 12 Dec 2017:

Thank you very much for taking the time to write a review. We enjoy being able to support your child and work in partnership with you as a family to do so. Best wishes.

Since joining Valentines Nursery my son has developed in so many ways. He is more confident and balanced.

How likely would you be to recommend Valentines Nursery? Extremely Likely

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Average Rating:   4.7 out of 5

Ruby Patel, Manager at Valentines Nursery responded to this review on 12 Dec 2017:

Thank you for taking the time to write your review. We thoroughly enjoy being able to support your son and work in positive partnership with you as a family. Best wishes.

I would highly recommend Valentines Nursery. All three of my children have been very fortunate to be in a friendly environment where safety and security are paramount. Individual care is given to each child and needs are catered for. My boys were always eager to go time and time again. The friendly, personal service and care for the kids is evident. The environment is well thought through and children are always offered the best activities to develop key skills that I have not been able to do at home. I always questioned the staff who consistently were helpful and were always adapting to the needs of my children and giving and excellent service.

How likely would you be to recommend Valentines Nursery? Extremely Likely

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Average Rating:   5 out of 5

Ruby Patel, Manager at Valentines Nursery responded to this review on 25 Oct 2017:

Dear Pritpal, thank you for taking the time to write a review. It was an absolute pleasure for us to have been able to care for your children. We wish you and your family all the very best for the future. Best Wishes from Ruby Patel & all the staff at Valentines Nursery.

The Valentines Nursery has been really welcoming for our child and she has adjusted soon and well with the caretakers. She has been playing and learning a lot since she's started going and now she looks forward to going there.
It has been only a few months but we already like it as parents, that our child has settled well and is taken care of while we are away.
A big thumbs up to the whole team.
Would recommend to anyone looking for a nursery in this area.

How likely would you be to recommend Valentines Nursery? Likely

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Average Rating:   4.7 out of 5

Ruby Patel, Manager at Valentines Nursery responded to this review on 11 Sep 2017:

Thank you for taking the time to write a review. It is an absolute pleasure to be able to look after your daughter and to be working in partnership with you.

It's comforting for us as parents to not only see that our daughter is growing and learning at this nursery but that she is genuinely keen to go there every day. She really enjoys her time there. Staff take excellent care of her and keep us informed of everything we might want to know about. Really pleased we found this nursery - and not surprised it gained an Ofsted 'Outstanding' rating....!

How likely would you be to recommend Valentines Nursery? Extremely Likely

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Average Rating:   4.8 out of 5

Ruby Patel, Manager at Valentines Nursery responded to this review on 20 Jun 2017:

Thank you very much for taking the time to post a review. Your kind comments are most appreciated and it continues to be an absolute pleasure for us to be able to care for your daughter. Thank you.

I have had 3 children attend Valentines Nursery and my son is currently there.

The nursery has always provided excellent care and the staff are brilliant and they aim to work with each child to develop their strengths.

I would definitely recommend Valentines Nursery as it's been a second home to my children.

How likely would you be to recommend Valentines Nursery? Extremely Likely

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Average Rating:   5 out of 5

Ruby Patel, Manager at Valentines Nursery responded to this review on 19 May 2017:

It has been a real pleasure for us to have had the privilege of being able to work with you as a family over the past six years. Thank you for taking the time to review us.

I chose Valentines Nursery, originally back in 2010, for childcare for my first born. I visited several nurseries, and, Valentines was one of the few where the atmosphere was calm, the children respected and the environment enabling. Despite the Nursery adding an additional hour travel time a day, I have continued to use them for childcare of two subsequent children. The knowledge that my children are safe and nurtured is invaluable. The core leadership and staff have been consistent over the last 7 years and all new staff employed have shown the same level of commitment and care. The EYFS framework is fully understood and the developmental needs of the children are catered for. There is also an effort to engage parents in their child's time at nursery, e g. the daily communication books, open events and parents evenings. The only downside at the nursery is the smaller than average outdoor area. However, this is fully utilised as well as the nearby Valentines park.

How likely would you be to recommend Valentines Nursery? Extremely Likely

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Average Rating:   4.4 out of 5

Ruby Patel, Manager at Valentines Nursery responded to this review on 19 Apr 2017:

Thank you for your valuable feedback and kind comments. It has been and still is a real pleasure to be able to work with and support you and your family.

I sent my son, now in reception, to this nursery and now have my daughter is currently there. The attention and care provided to the kids is out of this world. The nursery just feels like a second home! I always tell people about it!

How likely would you be to recommend Valentines Nursery? Extremely Likely

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Average Rating:   5 out of 5

Ruby Patel, Manager at Valentines Nursery responded to this review on 13 Apr 2017:

Thank you for taking the time to post a review. It has been an absolute pleasure being able to work with both your son and daughter and with you as a family. Much appreciated, Ruby Patel

I highly recommend this nursery! My first daughter attended Valentines Nursery from 2012 to 2014, where she then moved on to Reception Year at primary school. My family moved away from the local Ilford area in 2013. However, we continued to send our first daughter to Valentines Nursery, as the support and development that this nursery provided was second to none. I have such continued confidence in this nursery that I enrolled my second daughter here in 2015. Since enrolment, my second daughter has developed extremely well. I fully intend to keep my second daughter at Valentines Nursery until 2018, as the nursery’s proven track record will ensure that she is fully prepared for life in Reception Year at primary school.

How likely would you be to recommend Valentines Nursery? Extremely Likely

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Average Rating:   5 out of 5

Ruby Patel, Manager at Valentines Nursery responded to this review on 13 Apr 2017:

Thank you very much for your kind comments. It has been a pleasure to have had the opportunity to look after both of your daughters and to be able to work with you as a family. Best wishes, Ruby Patel

My son has been there since he was 6 months and I cannot think of better people to care for him.
I have never had to worry that any of the girls will fail him in his needs or that he would not get the attention he needs.
My son will be moving to another nursery soon and I am actually going to miss the security I felt with having my son there.
Girls are all wonderful with no exceptions!
Word to the manager, she is very professional and able and has sole interest of the children and she cares about her staff.
There is not s high turnover and that speaks volumes.

How likely would you be to recommend Valentines Nursery? Extremely Likely

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Average Rating:   4.7 out of 5

Ruby Patel, Manager at Valentines Nursery responded to this review on 12 Apr 2017:

Thank you for your kind comments. We are sad that due to you moving to a new area, your son will have to move to another setting but we have enjoyed being a valuable part of his earliest years. Best Wishes - Valentines Nursery

I am from India and for past 2 years I stayed in London and sent my daughter to Valentines Nursery. In a few days, I can see gradual growth in my daughter's activities and vocabularies which was tremendous. The key persons and staffs are very friendly. I highly recommend Valentines Nursery Ilford.

How likely would you be to recommend Valentines Nursery? Extremely Likely

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Average Rating:   4.5 out of 5

Ruby Patel, Manager at Valentines Nursery responded to this review on 12 Apr 2017:

Thank you very much for taking the time to post a review. We enjoyed working in partnership with you to look after your daughter and wish you and your family all the best for the future. Best Wishes, Ruby Patel

Fully recommend.Great staff and a safe place to send your little ones.
Staff are polite and well mannered.
Rooms are clean and kept up to high standards.
Lots of activities for your kids to participate in.
Learning is up to standards.
Overall an excellent nursery.

How likely would you be to recommend Valentines Nursery? Extremely Likely

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Average Rating:   5 out of 5

Ruby Patel, Manager at Valentines Nursery responded to this review on 12 Apr 2017:

Thank you very much for your kind comments and taking the time to review us.

My daughter attended this nursery for a good 2 years and it was 2 years that she really enjoyed. The staff were kind and loving to the children and my daughter never wanted to come home she will never forget the memories she made there and that's why I recommend this nursery for any parents trying to find somewhere for their little one. Thank you Valentines Nursery from me and my daughter.

How likely would you be to recommend Valentines Nursery? Extremely Likely

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Average Rating:   5 out of 5

Ruby Patel, Manager at Valentines Nursery responded to this review on 12 Apr 2017:

Thank your for taking the time to review us and for your kind comments - Best wishes, Valentines Nursery

From the moment I went to look around the nursery, I knew it was the right place for my child to attend. I had lots of questions and they were answered without any hesitation. The environment is lovely and homely. The staff are amazing and really take the time to get to know your children and work with them to really help them to shine and turn into amazing little people. They have done amazing work with my little one and for that, I am very thankful. Thank you Valentines Nursery.

How likely would you be to recommend Valentines Nursery? Extremely Likely

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Average Rating:   5 out of 5

Ruby Patel, Manager at Valentines Nursery responded to this review on 12 Apr 2017:

Thank you very much for your kind comments - Best Wishes, Valentines Nursery

Valentines nursery has been absolutely outstanding in providing day care nursery services to both my children during the last 3 years.

It is a safe, warm, professional place where children can grow and develop a wide range of skills nurtured by highly skilled staff.

I am really happy with their service and I would highly recommend it to any parents who would like the best for their children.

Its recent outstanding Ofsted report simply confirmed what I already knew about this fantastic place.

Well done Valentines Nursery!

How likely would you be to recommend Valentines Nursery? Extremely Likely

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Average Rating:   4.8 out of 5

Ruby Patel, Manager at Valentines Nursery responded to this review on 12 Apr 2017:

Thank you very much for your kind comments and for taking the time to review us. Best wishes, Valentines Nursery

My daughter has been at Valentines Nursery since she was 14 months old, she was a shy and a reserved little girl and has grown up to be a confident and mature little madam. The staff show great interest and affection when we arrive each morning, this helps me to feel secure about my child’s welfare and that I am leaving her in their capable hands. They have given her the very best possible start and prepared her brilliantly for her transition to primary school.

I have been delighted with the care and education my daughter receives and it will be sad to say goodbye this year.

A real little gem of a place, right on our doorstep. Thank you to everyone and keep doing what you are doing!

Thank You Valentines Nursery for helping her grow.

How likely would you be to recommend Valentines Nursery? Extremely Likely

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Average Rating:   5 out of 5

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March 2017

Ofsted rating

Recipient: Valentines Nursery

Date: Wednesday 15 Mar 2017

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