Chiswick Nursery and Pre-School Academy

4 Marlborough Road, Chiswick, London W4 4ET

Chiswick Nursery and Pre-School offers child-centred care in an environment designed to be warm and nurturing. All staff have recognised qualifications that allow for progressive education and personalised care plans.

The commitment is to match each parent's desire to see their child get a good start in life, aided by a key carer system and regular observations.

Packages include a pre-school academy, toddler exclusivity and exclusive packages for parent and baby.

Group: Busy Bees Nurseries Ltd

Person in charge: Roxane Lovell (Nursery Manager)

Local Authority / Social Services: London Borough of Hounslow Council

Number of Staff: 19

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 78

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0800-1800

When Closed: Bank Holidays

Overview

The Review Score of 9.3 (maximum of 10) for Chiswick Nursery and Pre-School Academy is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5 out of 5 from 10 Reviews over all time. This Average Rating is also the rating value for Chiswick Nursery and Pre-School Academy in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 5 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.966 for Chiswick Nursery and Pre-School Academy is calculated as follows: ( (115 Excellents x 5) + (4 Goods x 4) ) ÷ 119 Ratings = 4.966

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.321 Points relating to the number of positive Reviews for Chiswick Nursery and Pre-School Academy is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 15.6 positive Reviews (78 registered maximum number of service users ÷ 5). 5 Reviews ÷ 15.6 Target = 0.321

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.3 Chiswick Nursery and Pre-School Academy has a Review Score of 9.3 (9.287)

Average Ratings

  • Excellent
    10
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Chiswick Nursery and Pre-School Academy?

  • Extremely LIKELY
    10
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Chiswick Nursery and Pre-School Academy

  • Mother of Child
    8
  • Father of Child
    1
  • Godmother of Child
    1

My daughter really enjoys her time at preschool. She is cared for so well and all the staff really know her well as an individual. She is well prepared to make the transition to school and what she is learning at preschool is impressive, but always fun! She also loves the food, which is nutritional and varied. The manager is superb and there is excellent communication with parents. I am very happy with the nursery, and, most importantly, so is my daughter.

How likely would you be to recommend Chiswick Nursery and Pre-School Academy? Extremely Likely

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Average Rating:   5 out of 5

Lovely spacious modern nursery, the staff are great, always friendly and always make time to tell me about my daughters day when I collect her even when it’s really busy. The parents are friendly, the children are all amazing, there are always fun events on for the little ones and for parents. Just a great place! Thank you all.

How likely would you be to recommend Chiswick Nursery and Pre-School Academy? Extremely Likely

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Average Rating:   5 out of 5

Fantastic nursery, very professional and friendly staff. My daughter is very happy here and she really loves her nursery. I recommend this place to everyone.

How likely would you be to recommend Chiswick Nursery and Pre-School Academy? Extremely Likely

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Average Rating:   5 out of 5

My daughter has been at Chiswick Nursery and Pre-School Academy by Busy Bees for nearly 3 years, since she was 11 months old, so we have experience of all the rooms. She has been happy and in a nurturing, loving environment from day one and we have always felt the manager and the team to be supportive and approachable, as well as great at updating us each evening as to what our daughter has been up to that day. We noticed that all her milestones were encouraged by the nursery, from walking and talking to now getting her to write her name before attending school this autumn. We would be delighted to recommend Busy Bees and we have been so happy with the experience that we have put our second baby daughter down to join from this summer. A great nursery!

How likely would you be to recommend Chiswick Nursery and Pre-School Academy? Extremely Likely

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Average Rating:   5 out of 5

My son has been attending nursery from when he was 10months old, now 2 years. Initially, he took 3-6 months to settle down. The staff have been very supportive and have been very caring. Now he's a bubbly active happy toddler.
Every morning we get a friendly 'Good morning' from the manageress and a warm welcome in the toddler room from the friendly staff. Anytime I have concerns or just want to get an update on how my son is doing, staff are keen to answer any questions. Any minor illness or concerns, there's a friendly nurse on site to give advice. The manager, assistant manager and key workers are an asset to your nursery and I will highly recommend your nursery to friends and family.

How likely would you be to recommend Chiswick Nursery and Pre-School Academy? Extremely Likely

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Average Rating:   5 out of 5

We LOVE Chiswick Nursery and Pre-School Academy!! My toddler son entered the nursery when he was 18 months and he has been there for approximately 7 months. We are new to the UK and he is our third child, so I'm familiar with nurseries/daycares in the United States and am using those experiences as a point of comparison (these were top notch childcare centres as well, and we had very positive experiences with them). What I appreciate about this nursery is the level of care that my son receives. I never have a problem dropping him off in the morning - I can literally leave him with any of the teachers and he's absolutely happy. He has developed so much since he's been there, and they really make sure to keep parents informed of their child's progress. I also love how they take care of us (the parents). Little things like providing coffee and a light breakfast at drop off, and providing a meal for the children to take home in the evenings make all the difference.

How likely would you be to recommend Chiswick Nursery and Pre-School Academy? Extremely Likely

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Average Rating:   5 out of 5

My daughter has attended since she was 9 months old she is now 3, she loves going to nursery and often asks to go on the weekend.
The staff are very friendly and attentive to my child she has bonded very well with her main key worker.
The nursery offers healthy meals for my child and she loves them. I would highly recommend this nursery for your child.

How likely would you be to recommend Chiswick Nursery and Pre-School Academy? Extremely Likely

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Average Rating:   5 out of 5

Beautiful nursery with kind and caring staff. Clean friendly environment and very impressed with the take home meal which came home at pick up time. My goddaughter's time here is amazing and she's making huge progress.

How likely would you be to recommend Chiswick Nursery and Pre-School Academy? Extremely Likely

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Average Rating:   5 out of 5

Since my son joined the Pre-School Academy in August 2016, we have seen a transformed boy - he is happy and confident and his verbal and written skills have really developed. All his needs are taken care of and the staff all really care about him and he likes them and the other children very much. The feedback we receive at the end of each day is excellent. Meals and snacks are nutritious and he gets a takeaway snack in the evenings. I really appreciate the way in which the nursery helps the parents - there is a nurse on site and since our son has started he has had 2 minor accidents - on both occasions, we have been informed but not been asked to pick him up - as busy full time working parents, this is enormously appreciated as it is not easy to leave work at short notice and where he can be looked after without parent intervention this makes our lives so much easier. All in all, so far an extremely positive experience which will prepare our son very well for when he starts school.

How likely would you be to recommend Chiswick Nursery and Pre-School Academy? Extremely Likely

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Average Rating:   4.8 out of 5

My daughter has attended Chiswick Nursery and Pre School Academy since she was 1 and is currently 2.5. She is incredibly happy and looks forward to going in every day. I am very happy with the level of care she receives there.

How likely would you be to recommend Chiswick Nursery and Pre-School Academy? Extremely Likely

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Average Rating:   4.8 out of 5

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Awards / Recognitions

March 2018

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