Bright Horizons Richmond Queen's Road Day Nursery and Preschool

c/o Marshgate School, 157 Queens Road, Richmond TW10 6HY
Review Us
8.8 23 Reviews
Bright Horizons Richmond Queen's Road (formerly Asquith) was rated 'Good' by Ofsted in May 2017 and based on-site at Marshgate School it has four large colourful rooms that stimulate learning through various activities set daily by staff.

The baby room has sensory activities for babies to explore and the toddler room is abundant with happy children dressing up and role-playing. The preschool room is a hub in preparation for school and children especially enjoy being more independent at this stage with additional learning.

Each room has a parent board enabling parents to keep up-to-date with their child’s progress and participate in observations. Parents are encouraged to give feedback so that the nursery can help improve each individual child’s interest and development.

As part of their childcare provision in Richmond, breakfast club is provided and after-school care for children in Reception and Year 1 attending Marshgate Primary School only, to ensure that children receive complete wrap-around care.
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Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Number of Childcare Staff

  • 32

Total Places for Children

  • 66

Age Range

  • from 0 years 3 months
  • to 5 years 0 months

Opening Times

  • Monday 07:30-18:30
    Tuesday 07:30-18:30
    Wednesday 07:30-18:30
    Thursday 07:30-18:30
    Friday 07:30-18:30

When Closed

  • Bank Holidays & Christmas

Bright Horizons Richmond Queen's Road Day Nursery and Preschool Reviews (23)

Total of 23, showing 21-23
8.8

Bright Horizons Richmond Queen's Road Day Nursery and Preschool has a Review Score of 8.8 (8.829) out of 10, based on 5 reviews in the last 2 years. Over all time Bright Horizons Richmond Queen's Road Day Nursery and Preschool has 23 reviews.

Overall Experience

  • 21
  • 2
  • 0
  • 0
  • 0

Date Published

23
0
2
5
18

Review from M B (Mother of Child) published on 19 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has attended the nursery since he was 9 months old. All staff made a very nervous first time mum feel at home to ask any questions and put me at ease when leaving him for the first time. He is very happy and loves going to nursery to play with his friends and get involved in all the fun activities
they offer. I am always happy to leave him there as I know I can feel 100% confident he is being cared for well.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

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Activities

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Food / Nutrition

Management

Cleanliness

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Value for Money

Review from Karen K (Grandmother of Child) published on 19 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The nursery provides a substantial settling-in programme. Staff are welcoming and positive relationships are established with children and carers. Regular written feedback on a child's progress is sent home, in addition to the informal conversation that accompanies handover. The homemade food is wholesome
and extra portions are available. There are a good range of activities - books, musical toys, jigsaws and an indoor climbing corner. The outdoor play area is well resourced and safety is paramount. Safeguarding regulations are explained on the first visit. Our baby is well cared for and enjoys going to nursery.

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Learning

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Review from Lisa H (Mother of Child) published on 26 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We have been very happy with nursery but have had a few incidents with biting we would like to be sorted.

Facilities / Outside Space

Learning

Resources / Equipment / ICT

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Value for Money

Current Review Score: 8.8 (8.829)

Overview of Review Score

The Review Score of 8.8 (8.829) out of 10 for Bright Horizons Richmond Queen's Road Day Nursery and Preschool is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.9 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.950 for Bright Horizons Richmond Queen's Road Day Nursery and Preschool is calculated as follows: ( (57 Excellents x 5) + (3 Goods x 4) ) ÷ 60 Ratings = 4.95

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.879 Points relating to the number of positive Reviews for Bright Horizons Richmond Queen's Road Day Nursery and Preschool is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 number of registered child places is 13.2. 5 Positive Reviews ÷ 13.2 = 0.379

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.

Child Vacancies

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Awards / Recognitions (4)

Top 20 Large Nursery Groups 2019

Recipient: Bright Horizons Family Solutions Ltd

Date: Tuesday 30 Apr 2019 More details

Top 20 Large Nursery Groups 2018

Recipient: Bright Horizons Family Solutions Ltd

Date: Thursday 01 Mar 2018 More details

Top 10 Large Nursery Groups 2017

Recipient: Bright Horizons Family Solutions Ltd

Date: Wednesday 01 Mar 2017 More details

Meet the Team (4)

Anna-Leigh

Anna-Leigh

Job Title: Nursery Manager

Anna-Leigh has been with Bright Horizons for over 10 years and absolutely loves her work, providing a safe and secure environment for children to thrive and develop.

With a Level 3 NVQ in Childcare and Education, Anna-Leigh has worked across several Bright Horizons nurseries, including Richmond Day and Barnes. She has progressed in her career from Nursery Nurse to Third in Charge, Deputy Manager, and eventually to Nursery Manager.

In her private time, Anna-Leigh loves spending time with her young family.
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Chelsey

Chelsey

Job Title: Deputy Manager

Hello I am Chelsey

I have worked at Queens Road Day Nursery for over 10 years, starting as a childcare student and working her way upwards.

I am a mum of three who keeps me very busy. I have a passion for high-quality care and education and always strive for the best experiences for children and their families.
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Lauren

Lauren

Job Title: Third in Charge

Hello I am Lauren,

I'm level 3 qualified. I have been working in early years for 10 years. I have worked with all ages from 3months-5 years. I enjoy all the challenges in all the age groups. Childcare is so rewarding in every aspect.
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Rachel

Rachel

Job Title: Third in Charge

Rachel is our Third in Charge and can't wait to welcome you and your family to the nursery.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Bright Horizons Richmond Queen's Road Day Nursery and Preschool to verify any information. View our terms and conditions. Bright Horizons Richmond Queen's Road Day Nursery and Preschool has an Enhanced Service - more info.